Quality System Specialist in Canada

Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per

About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world’s leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and

ROLE: RETAIL MEDIA SEARCH MANAGER TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Media Search Manager to lead strategy, execution, and team development across retail media platforms. The ideal candidate brings deep expertise in Walmart Connect, Target Roundel, and Amazon Ads — combined with the ability to lead a small team, own senior client relationships, and build the scalable playbooks that elevate how we work. A Skai Certification is required. CORE RESPONSIBILITIES Team Leadership & Development Lead and mentor a team of 1–3 Retail Media Search Associates, providing day-to-day direction, performance feedback, and career development support. Set quality standards and review processes to ensure consistent, accurate campaign execution across all team accounts. Build onboarding materials, training guides, and optimization playbooks to scale team capabilities and reduce reliance on institutional knowledge. Identify skill gaps on the team and partner with leadership to address them through coaching, training, or resource development. Strategic Planning & Client Ownership Develop r

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people — and on bringing the merchant partners who power that service along with us — then we want to talk to you! About the Role Come help us redefine last-mile logistics through robotics, automation, and other advanced technologies. Autonomy only works when merchants — restaurants, retailers, and other partners — can reliably interact with our robots: handing off orders, troubleshooting edge cases, and trusting the experience enough to keep using it. This role owns that side of the equation. We're looking for a Merchant Success & Growth lead to build the strategy and operational mechanisms that get merchants onboard, keep them performing, and turn their day-to-day reality into a tight feedback loop for product and engineering. You're excited about this opportunity because you will… Own merchant adoption and performance KPIs for autonomy end-to-end — defining what "successful merchant interaction with a robot" means, instrumenting it, and driving improvement against it. Build the playbooks and operational mechanisms to onboard merchants to autonomy — from first conversation through training, go-live, and steady-state ops — and scale them across markets. Partner with sales, account management, and field ops to recruit and ramp the right merchant cohorts for each stage of the product, and design experiments that test new merchant-facing features and handoff models. Define merchant performance benchmarks (handoff success rate, dwell time, dasher/robot interaction quality, merchant CSAT) and run the cadence that holds partners and internal teams accountable to them. Stand up the feedback loop from the field back to product and engineering — turning merchant complaints, edge cases, and frontline observations into prioriti

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. About the Role In this role, you’ll join the Core Dasher team within our Dasher organization, focused on one of DoorDash’s highest-priority challenges: growing and retaining Dasher supply. The team works across Growth and Financial Products to identify new ways to create value for Dashers, including exploring how Crimson, financial incentives, and financial wellness offerings can become meaningful growth levers. You’ll help lead 0→1 opportunities from strategy through launch, partnering across Product, Engineering, Data Science, Marketing, and Finance to build experiences that can scale across the U.S. and international markets. You will report to the Head of the Core Dasher team within our Dasher organization. We operate in a hybrid model, with 1–2 days per week in one of our Design Hubs in San Francisco or New York City. You’re excited about this opportunity because you will… Define projects with a clear point of view on what to build, writing briefs that synthesize business and customer inputs into roadmap milestones; balance customer needs, business goals, and feasibility to shape what your team builds and why Bring clarity to ambiguous, cross-team problems and turn them into actionable work that ships; drive prioritization across your team and adjacent teams, making tradeoffs between design quality, speed, and impact so the highest-leverage work moves first Shape key projects from concept through execution — staying close enough to resolve issues during iteration, gu

About the Team DoorDash is looking for an Engineering Manager to lead our Discovery Experience team, which owns the Homepage - DoorDash’s front door. It’s the first screen millions of consumers see every day, and since every session starts there, it’s the highest-leverage surface in the consumer funnel: a more personalized recommendation, a faster render, or a cleaner layout can move the metrics the whole company watches. The Homepage spans restaurants, grocery, and emerging verticals across iOS, Android, and Web. We’re rebuilding it around LLM-generated recommendations, shifting discovery from static, rules-based feeds to generative, intent-driven experiences that respond to real-time signals in the moment. About the Role You will lead and grow a team of product-focused full stack engineers, owning both the product and technical direction for the discovery surface - deciding where discovery goes next and how it’s built. You’ll set the roadmap and drive execution alongside Product, Design, Data Science, and ML/Recommendation Platform partners, and you’ll own the quality, velocity, and consumer impact your team ships. It’s a role with real ownership and the room to grow both the product and the team behind it. You’re excited about this opportunity because you will… Own the Homepage end to end, the highest-traffic surface at DoorDash and where every consumer session begins Turn Homepage bets into company-level outcomes: real lift in conversion and order rate for millions of consumers Define discovery quality for DoorDash: getting the right store, restaurant, or item in front of the right consumer at the right moment Ship LLM-gen recommendations and intent-aware discovery that route consumers to the right experience across food, grocery, retail, and emerging verticals Partner across Product, Design, Data Science, and ML/Recommendation Platform teams to shape the discovery roadmap and ship the experiences behind it Build an inclusive, high-performing team by coaching en

About the Team At DoorDash, design shapes how millions of people connect with their local economy and we put our customers at the center of our product strategy. Our design team crafts thoughtful experiences across the ecosystem, from consumers ordering their favorite meals to merchants growing their businesses and Dashers delivering with care. About the Role Design is changing faster than at any point in the last decade, and we’re building the team that defines what comes next. As a Product Design Intern, you’ll get to work on real projects that impact our customers, merchants, and Dashers. You’ll collaborate with product, research, data, and engineering to prototype your concepts, test with real users, and ship improvements to millions of users. You will have the opportunity to join one of our core teams: Consumer, Merchant, Dasher, Ads & Promos, or Customer Experience & Integrity. Based on your skills, interests, and business priorities you’ll be paired with a dedicated manager and supported by a community of designers passionate about learning and helping each other grow. This will be a 12-week summer internship program hosted onsite at our San Francisco or New York City offices. There will be relocation support as needed. You're excited about this opportunity because you will… Drive a real project from early explorations to polished, shipped work that reaches millions of users. Use AI throughout your process — exploring divergent directions, building high-fidelity prototypes, and pressure-testing ideas — while helping shape how our product becomes smarter, more intuitive, and more human. Collaborate closely with designers, engineers, PMs, and researchers to identify opportunities and ensure high-quality implementation. Learn from a dedicated manager and a community of peers in a fast-paced, mission-driven environment that values curiosity, craft, and collaboration. We're excited about you because… You’re currently pursuing a degree in de

About the Team The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams. You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization. You’re excited about this opportunity because you will… Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets We’re excited about you because… You have 2+ years of experience in Analytics, Consulting, or Strategy You have a bachelors degree or higher You are highly technical with advanced SQL, basic Python/R, AI, and data modeling experience. You are an excellent analytical thinker who can deliver actionable recommendations

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs. This is a hybrid position and you must be located in Sunnyvale, San Francisco, or Seattle. You're excited about this opportunity because you will... Work with business partners and stakeholders to understand data requirements Work with engineering, product teams and 3rd parties to collect required data Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We're excited about you because... 5+ years of professional experience 3+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP Expert in Database fundamentals, SQL and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink. Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-tec

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. The Metrics team sits in the Central Market Management organization and owns the business metrics that leaders use to run the marketplace. We define these metrics, build and manage the tools and dashboards that make them reliable and easy to access, and drive consistent, standardized definitions across the organization. We are looking for a Data Scientist to join the Metrics team and help shape Lyft's products and decision-making. You will own a domain within the team's surface area, building and maintaining the data and metrics that leaders and partner teams rely on, with significant executive exposure along the way. We want an intellectually curious person with strong attention to detail, a track record of analytical problem-solving, and skilled communication. You will report to a Data Science Manager. Responsibilities Own one or more domain datasets end-to-end, from source data through to the metrics that consumers rely on Build and maintain the processing logic and pipelines that turn raw inputs into trusted, analysis-ready data Own the business metrics derived from that data, developing the deep understanding of the source needed to build each metric correctly Ensure the data is accurate, consistent, and reliable, with quality checks that catch problems before consumers see them Deliver data and metrics to stakeholders in a usable form, and support them as they integrate it into their decisions Partner with product managers, engineers, and operators to translate the data into decisions and action Communicate findings to stakeholders in a clear and concise manner Experience Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relev

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With over half a billion rides and counting, Lyft is solving hard problems in a flourishing domain with a lot of data and creative solutions in Marketplace, Mapping, Fraud, Growth and beyond. We're actively building the next-generation Machine Learning (ML) platform for low-cost, ultra-immersive transportation to improve people’s lives using modern ML with peta-byte scale data. Our Machine Learning Engineers are excited to work on these challenging problems and redefine solutions to directly impact various aspects of Lyft's primary business. If you are a student with experience in machine learning workflows, passionate about solving challenging problems using data and working in a dynamic, creative, and collaborative environment, this opportunity is for you! Responsibilities: Contribute to the design, build, train and test of Machine Learning models Write production-level code to convert ML models into working pipelines Partner with Product Managers, Data Scientists, and fellow ML Engineers to frame Machine Learning problems within the business context Analyze experimental and observational data, communicate findings to support decisions Participate in code and spec reviews to ensure code quality and distribute knowledge Experience: Currently pursuing a Bachelor's, Master's, or PhD degree in Computer Science or a related technical field from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required). For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for the internship in Toronto Good understanding and knowledge of ML libraries like scikit-learn, Tensorflow, PyTorch, Keras, MXNet, et

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Test Automation Intern at Lyft, you'll collaborate closely with industry-leading engineers while enjoying the freedom to innovate from day one. Your contributions will be pivotal in accelerating our product development and enhancing user trust and satisfaction through the creation of cutting-edge test automation tools. At Lyft, we cultivate a dynamic and collaborative office environment, where brilliant minds are always eager to hear and support your next big idea. What will yours be? Responsibilities: Own your project, while checking in with other team members throughout the day with questions and updates You leave the code in a better state than when you found it (progressive refactor) You value reliability, ensured by testing (unit, integration and load tests) Participate in code reviews to ensure code quality and distribute knowledge Continuous integration and deployment Go home knowing that your work today is meaningfully improving the quality of every Lyft Urban Solutions rider! Experience: Currently pursuing a Bachelor's or Master's degree in Computer Science from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required) . For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for the internship in Montreal Strong knowledge of CS fundamentals Excellent communication skills Passion for community, sustainability, and/or transportation Passion for quality and testing Ability to thrive in a startup environment Contributions to open source projects Experience working with databases Experience solving real-time technology problems Experience with mobile development Experience wit

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Margin Team is a high-leverage product engineering team building sophisticated investing and trading experiences for our most active users. Driving 100s of millions in revenue, the team provides the critical tools customers need to successfully manage their investments. Our primary offering –margin– has scaled to over $15B in usage and remains one of the fastest-growing revenue streams at Robinhood. Our team works closely with product, design, data, and partner engineering teams to make a complex financial product feel clear, intuitive, and trustworthy. As a Web Developer on this team, you would help build and scale customer-facing web experiences for Robinhood Crypto, contributing to products that support international users from onboarding through trading and funding. You would partner closely with product, design, and cross-functional engineering teams to ship high-quality features, support the launch of the web app in new markets, and help create safe, seamless crypto experiences as the platform expands. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person w

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Delivery Enablement & Operations team is seeking a Senior Technical Program Manager to drive the cross-functional delivery of our most strategic portfolio of work in Platform Infrastructure. We are seeking an individual with a passion for technology, infrastructure, and operational excellence. The Senior Technical Program Manager will partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management. You will: Drive large-scale, complex, cross-functional programs from design through delivery. Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations. Orchestrate planning, prioritization, and execution, managing the integrated program plan and timelines across disparate functions. Proactively identify and resolve risks, dependencies, and impediments, clearly communicating trade-offs and solutions to stakeholders. Build and maintain strong relationships , serving as the central point of contact and providing consistent transparency into program goals, progress, and quality. Energize cross-functional teams to achieve ambitious objectives and uphold world-class operational excellence and sec

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team You'll be joining our Okta Customer Acceleration organization, a high-impact team focused on defining and optimizing the self-service journey for our customers across Knowledge, Online Support, and Communities. Our mission is to transform the customer experience by enabling efficient, accurate, and engaging self-service solutions. The Opportunity We're looking for an experienced AI Trainer and Optimization Analyst to take full ownership of our customer support agentic experiences. This is a critical specialist role that offers the chance to directly influence millions of customer interactions annually. You will act as the primary expert on the AI agent's performance, applying a strategic mindset to continuously analyze conversational data and leverage analytics to enhance the bot's ability. You will be responsible for: Implementing prompt engineering best practices. Ensuring the agent provides accurate, efficient, and on-brand support. Managing the bot's tone and ethical guardrails to prevent hallucination and incorrect assumptions. "Thinking bigger" to bring new, strategic ideas for leveraging the agentic experience for maximum customer impact. What you’ll be doing You will be the dedicated owner of the AI agent's conversational experience: Own Conversational Quality & Tone: Act as the primary owner for the AI agent's output, managing the content, tone, and ethical guardrails to ensure responses are accurate, on-brand, and