Senior Manager Product Operations in Toronto

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform , spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next - generation reporting and data capabilities. This role is for someone who can take full ownership of a product area, not just manage a backlog. We’re looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross - functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution. What You’ll Do Reporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You’ll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirem

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is hiring a Senior Product Operations Manager to report to the Chief of Staff and Head of Operations, Auth0 Product. This individual provides a wide array of operational, logistical, and project-related support to the Chief of Staff and Auth0 Product Leadership team. The ideal candidate thrives in a fast-paced environment, possesses excellent communication and interpersonal skills, and is passionate about fostering a high-performing product team through scalable solutions. KEY RESPONSIBILITIES: Strategic Program & Project Management: Lead

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . Upwork's Match Platform team sits at the heart of how clients and freelancers find each other. As Senior Product Manager for

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . Upwork's Match Platform team sits at the heart of how clients and freelancers find each other. As Senior Product Manager for

About the Team DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large. About the Role This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. You’re excited about this opportunity because you will… Strategize - Innovate and work on produc

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct functio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Delivery Enablement & Operations team is seeking a Senior Technical Program Manager to drive the cross-functional delivery of our most strategic portfolio of work in Platform Infrastructure. We are seeking an individual with a passion for technology, infrastructure, and operational excellence. The Senior Technical Program Manager will partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management. You will: Drive large-scale, complex, cross-functional programs from design through delivery. Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations. Orchestrate planning, prioritization, and execu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Regional Marketing Specialist We are looking for a strategic and results-driven individual to support the planning and execution of our regional marketing programs and initiatives supporting our Canada sales organization. This role is essential to achieving our ambitious revenue goals by executing impactful marketing strategies and demand generation programs that drive regional pipeline growth. As part of the Americas Field Marketing team, you will report to the Sr Manager, Regional Marketing Enterprise Canada/East Region. This role will work closely with the sales organization and collaborate within the broader marketing organizations (e.g. Partner Marketing, Digital, Strategic Events, Product Marketing, Global Campaigns, and Marketing Operations) to ensure strategic alignment and achieve business outcomes. What You’ll Be Doing Program Planning & Execution: Work directly with the Senior Regional Marketing Manager for Can

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology— anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: As a Senior Research Operations Program Manager at Okta, you will play a crucial role in building and enabling an impactful beta program. Via close collaboration across research, design, product, engineering teams, QA, and release teams, you will programmatically manage cross-functional teams’ research

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The role At Okta, we believe AI will fundamentally transform how design, research, and product development happen. We are looking for a Senior Design Operations Program Manager, Agentic Design to lead the operationalization and enablement of internal AI agents, plug-ins, and automated workflows across our Design team — reimaging how designers create in the AI era through internal AI agents. In this role, you will bridge the gap between AI tooling capabilities and practical design ops execution. You will partner closely with design, product management and design systems to govern, evaluate, deploy, and scale AI-driven design capabilities — making our 60+ person design org dramatically faster, more consistent, and highly innovative. This is a tactical, execution-focused builder role for an operations leader who is deeply curious about AI tools, understands modern UX workflows, and excels at change management, team enablement, and operationalizing new fram

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and chan

About the Team DoorDash Drive is our white label fulfillment platform powering e-commerce for merchants on and off the DoorDash platform. The Drive New Verticals team partners with merchants across Grocery, Convenience, Retail, and Pharma to strategically and operationally address their e-commerce and logistics needs through our three-sided marketplace. About the Role We are looking for a Senior Associate to join our New Verticals Drive Strategy & Operations team, passionate about scaling high-growth products. This team focuses on growing Last Mile Delivery and Dasher Shop & Deliver for our Drive partners, with this role specifically focused on Dasher Shop & Deliver. In this role, you will unlock accessibility to local businesses on their own terms by launching new products and services to expand both DoorDash’s and merchants’ total addressable market. You will work on growth, profitability, and merchant strategy initiatives to scale our Dasher Shop & Deliver offering across Grocery and other New Verticals categories. You will partner cross-functionally to improve product quality and operational excellence, contribute to the ideation, testing, and execution of new services and features, and support profitability efforts through data-driven recommendations, financial modelling for merchant negotiations and new-net merchant contracts, and account optimization initiatives. Reporting to the Manager of Drive Strategy & Operations, you will work cross-functional

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta enables universal, secure access to technology for every user and organization. The Device Identity and Access team ensures that every endpoint interacting with corporate resources is trusted, healthy, and secure. Our pillar spans four domains: Device Identity, Device Authentication, Device Security Posture, and Endpoint AI Security. We are hiring a Senior Product Manager to drive our Zero Trust Authentication group. In this role, you will lead the core execution, performance, and deployment strategy for Okta’s foundational endpoint products. You will own the operational excellence of Okta Verify , FastPass , and Device Assurance , ensuring that our core passwordless authentication flows and device posture engines remain performant, secure, and incredibly easy for global enterprises to deploy at scale. This is a critical, high-impact role designed for a highly autonomous product manager. You will take on the tactical execution and smaller strategic investm

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is an easy-to-implement, authentication and authorization platform designed by developers for developers. We make applications’ login boxes safe, secure, and seamless for anyone logging in. About the Role We are seeking a Senior Product Manager to join our Enterprise Federation team. In this role, you will partner closely with engineering teams to shape the future of Auth0's core B2B platform. We need a creative, engineering-minded leader to uncover and solve the complex operational realities our customers face when deploying high-scale, multi-tenant B2B applications on Auth0. As the owner of the "front door" to Auth0 B2B, you will directly shape how our enterprise customers—and their end-users—experience our platform. Core Responsibilities & Ownership You will lead two critical product areas: Enterprise Connections: A suite of pre-built connectors that integrate workforce Identity Providers (IdPs), enabling a seamless onboarding experience for enterp

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. The Rider organization is focused on building a seamless, best-in-class rideshare experience for riders. From the foundational functionality of requesting a ride to the tailored interactions with your flight, we sweat the small stuff to help make Lyft the best transportation solution. As an Senior Software Engineer on the Rider Team, you will work hand in hand with various teams across Lyft, fostering collaboration, and driving innovation to improve riders' experience with rideshare. Responsibilities: Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Participate in our teams oncall rotation. Identify, triage, debug and resolve issues/bugs across our various applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and delivera