Active18mo ago

Manager, Customer Operations

Forma.ai·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

4+ years

Salary

C$115K – C$140K/yr

Overview Job pulse Requirements Company Similar jobs

Role overview

Job description

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate

…

About this listing

Source: Forma.ai's official careers site (via Greenhouse) · last confirmed on the source 3 Nov 2026
Posted 28 Apr 2025

Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.

Is this job safe?How we check jobs Report this job

Role market pulse

How Operations Manager demand looks in Canada

74/100 · rising

Live jobs

Posted 30d

30d movement

+160%

Remote share

20%

Salary listed

49.3%

Salary trend 1Y

Not enough history

More Operations Manager jobs →Salary intelligence →Career path →Tailor resume →Compare role demand →

What they are looking for

Skills & requirements

python →sql →artificial intelligence →ai →Excel →project management →recruitment →payroll →

Qualification

We thank all candidates for their interest however only qualified applicants will be shortlisted

Department · Customer Operations

Hiring company

Forma.ai

Technology

View the company profile, current openings and hiring details.

Company profile →Open jobs →

Related opportunities

Similar active roles

Relevant, currently active roles for this market.

All jobs →

Customer Success Operations Manager

Okta

3mo ago

Toronto, Ontario, Canada· Full-time

C$112K – C$154K/yr

● Strong current hiring demand for this role

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex…

View role →

Senior Manager, Global Workforce Planning

Lyft

12 days ago

Toronto, Ontario, Canada

Lyft's Customer Care Operations team handles more than 1.7 million customer interactions every month. We support riders, drivers, and businesses across voice, chat, and messaging, through in-house teams and a global network of outsourced partners. As Senior Manager, Global…

View role →

Senior Manager, Support Excellence

Lyft

3mo ago

Toronto, Canada· Full-time

Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce,…

View role →

Manager, Portfolio Operations (Property Manager)

Allied

1mo ago

Toronto, Ontario, Canada· Full-time

C$85K – C$107K/yr

● Strong current hiring demand for this role

About Allied Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human…

View role →

Operations Manager, Canada

Fanatics Commerce

18 days ago

Toronto, ON, Canada

● Strong current hiring demand for this role

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more…

View role →

Manager, Care Operations

Tonal

1mo ago

Toronto, Ontario, Canada· Full-time· Remote

C$95K – C$120K/yr

● Strong current hiring demand for this role

Overview Tonal Care runs seven days a week across an in-house Toronto team and an outsourced partner operation. The Manager, Care Operations owns how that operation performs day to day. You will own daily delivery across all tiers, the operational relationship with our…

View role →

🔔 Get job alerts

New Manager jobs in Toronto, Ontario, Canada, straight to your inbox.

No spam · Unsubscribe anytime