Senior Ml Science Manager in San Francisco

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback. You’re excited about this opportunity because you will… Lead and oversee live testing across transport, deployment, and safety validation. Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members. Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes. Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required. Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products. Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution. Mentor junior team members in structured debugging and documentation practices. Conduct detailed analyses and generate comprehensive reports that identify trends, summarize findings, and provide strategic recommendations to engineering and operations partners. We’re excited about you because… 2+ years of exper

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Women’s Technical Design team is committed to providing the best client experience by creating well-fitting, high-quality products across an inclusive size range (Core, Plus) by utilizing client feedback and data to inform fit choices every day. We are looking for a Senior Technical Designer who enjoys weaving creative problem solving with technical accuracy and a strong understanding of apparel fit, construction, pattern making and grading to own at least two product categories and ensure fit and quality standards are well-executed and consistent across all styles. This role serves as a technical expert and builds close relationships with cross-functional team members and external vendors, impacting the business by maintaining product consistency, driving speed to market, and translating client feedback into product action plans and long-term fit improvements. Senior Technical Designer will also use strong technical judgment to independently identify fit and construction issues, anticipate potential production risks, and drive solutions through to resolution. This site-based position at our headquarters in San Francisco, CA requires regular on-site presence (5–9 days/month). Responsibilities: Manage multiple/complex product category fit sessions, ensuring style and fit intent are executed to Brand guidelines across owned categories while maintaining category quality, construction standards, and fit/pattern blocks. Establish and maintain consistent fit standards, pattern bloc

Senior Director, CEO and Product Communications — San Francisco, CA, USA. Apply via Workday.

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As a Software Engineer at Nextdoor, you’ll join a focused team of developers, product managers, and designers who are passionate about using technology to cultivate a kinder world where everyone has a neighbor they can rely on. We are a small, high performing team of engineers that wear multiple hats and prioritize impact for our customers. We care about moving fast and delivering impact, without compromising on quality and reliability as guided by our Engineering Principles . You will have the opportunity to learn from your co-workers and teach them. As a team, we will make each other better and build great software. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make We believe in empowering our teams to own all aspects of bringing Nextdoor to life. As such, you’ll get the opportunity to make key contributions across our engineering stack - thi

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption,

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Personal Loan but the candidate may get opportunities to work on other lending products in the future. The candidate will be responsible for independently developing and implementing Personal Loan underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Data Science team is seeking a Senior Manager who will help support growth in our SIPS businesses by improving SoFi’s ability to execute with data. This is an exciting role for someone to leverage their Analytical, Engineering, and Management skills to lead a team of Data Scientists with high visibility and impact. You will serve as a data leader, balancing urgent requests and delivering high quality projects to key stakeholders, through a clear and repeatable data informed approach. You will create a culture of strong technical ownership, deliver impact with prioritization, support the growth of individual contributors, and hold the team accountable with high standards. You are expected to work cross-functionally, including: engineering, product managers, lifecycle marketing, data science, design, operations, finance, risk, legal, compliance, and executive teams to set business objectives, define product strategy, prioritize features, and execute on them. What you’ll do: Manage a team of Data Scientists supporting SoFi’s Checking and Savings, Invest, Credit Card, Protect, and Lantern businesses Collaborate with senior leaders and other stakeholders to identify and prioritize Data Science initiatives Set high standards for quality and on-time delivery. Recruit, grow, and reta

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: As a Technical Program Manager within the Enterprise Data Governance team, you will drive strategic execution across our core data governance processes. Your primary focus is to protect member privacy safeguarding personal information through secure handling, processing, and storage to ensure trust, enforce compliance, and mitigate data exposure risks. You will bridge the gap between corporate data governance policy and operational engineering, leading high-visibility technical programs that secure, classify, and institutionalize data controls across key data platforms. As a leader, you will partner with engineering, the CIO organization, Legal, Privacy Compliance, and broader stakeholders to shield enterprise data frameworks while accelerating feature delivery. What you’ll do: Own the end-to-end strategy, roadmap, and execution of complex, multi-platform data privacy and data protection initiatives, driving the Privacy Rights Management (PRM) program as a primary priority. Partner with engineering and platform teams to translate abstract data governance and privacy policies into actionable technical execution. Own the requirements lifecycle by authoring comprehensive PRDs, defining functional data controls, and ensuring engineering teams have the clear technical specifications needed

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a highly motivated, strategic, and detail-oriented Direct Mail Project Manager who thrives in a fast-paced, data-driven environment. This role is responsible for driving the operational execution of SoFi's Direct Mail program by partnering closely with Marketing Data Science Marketing Data Science with precision and efficiency. This is not a traditional project management role. Success requires someone who understands campaign strategy, can independently translate business discussions into actionable execution plans, exercises sound judgment in a fast-moving environment, and proactively identifies opportunities to improve how we operate as the Direct Mail program continues to scale. The ideal candidate is equally comfortable managing cross-functional initiatives, optimizing operational processes, leveraging AI-enabled workflows, and maintaining exceptional attention to detail across every stage of campaign execution. What you’ll do: This role owns four core areas of responsibility: Project Management of Campaign Execution Own end-to-end project management for monthly Direct Mail campaigns, serving as the primary project manager for all campaign-related data operations and ensuring schedules, mail matrix, milestones, dependencies, and deliverables are executed on time. Partner

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Product Education team designs, develops, and launches learning experiences for Lyft customers in the in-app and web Learning Center. We partner with stakeholders across Lyft to make sure customers get accurate, timely information — from in-app safety features to tax season tips to five-star guidance — reaching hundreds of thousands of customers across the US and Canada. Our ~200 tutorials support 25M+ enrollments a year, and we work closely with the Learning Platform product and engineering teams to build the features that support customer learning at scale. We're looking for a Senior Education Content Producer to own visual asset creation and accuracy for the Learning Center. Most of your time will be spent on video editing and motion graphics. You’ll design, create and edit new videos, animations and images, and keep our existing library accurate as the underlying product is constantly evolving. You'll also need solid producer skills: pitching and managing external vendors/agencies, and running the occasional small-scale shoot. You'll work alongside our other Content Producer, who also owns asset creation and updates, and our Learning Experience Designers, who write and structure tutorial content. Together, you'll make sure every customer-facing tutorial looks and feels like Lyft, and stays that way as the product changes. Responsibilities: Visual Asset Creation & Accuracy Using the Adobe Creative Suite and Figma, edit and animate new video, motion graphics, and image assets from concept through final delivery Own the day-to-day health of our visual asset library: auditing, updating, and troubleshooting images, live-action video, UI walkthroughs, and animations across dozens of tutorials Track versioning closely as the underlying product changes, proactively catching and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. Our engineering team is growing rapidly, and we are looking for Engineering Managers to help us scale. Our engineers are smart, flexible, and love solving difficult challenges. They look to their managers for organizational transparency, career development, mentorship, and honest feedback. They move fast and ship code to production continuously, relying on their leadership to increase productivity by removing obstacles and keeping processes lean. Responsibilities: Manage a rapidly growing team of engineers developing user-facing Mapping experiences Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members Create plans for prioritizing technical and resourcing challenges in your organizat

At Lyft, our mission is to improve people's lives with the world's best transportation. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. About the Team The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions.This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. About the Role We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priori

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features that set the standard for the ride-sharing industry. We're looking for a motivated Senior Engineering Manager to lead the team building app experiences, UIs, and infrastructure for Black, Black SUV, and other upmarket modes where quality is uncompromising. As a Senior Engineering Manager, you'll set the technical direction for the team, making tradeoffs between technical investments and product work, and communicating strategy transparently to your team and to leadership. You'll act as a critical technical leader across backend, frontend, iOS, and Android, taking holistic ownership of complex systems, defining strategic roadmaps, and driving cross-functional alignment and engineering excellence to improve the luxury experience. Ownership is a key quality for this team. You should be driven to track projects to successful completion and beyond, taking initiative to work with other teams and functions to ensure your team's work reaches users and drives impact. You'll also help shape product direction by developing a deep understanding of the customer. You'll lead a group of talented engineers, helping the team deliver business impact while staying open to change through constant experimentation. You'll collaborate with engineering, product, data science, design, and operations on programs that empower the team to iterate quickly, delighting our passengers and drivers. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend, frontend, and mobile engineers and engineering managers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help d

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Growth Products team drives rider and driver acquisition to scale the business and balance the marketplace. We specialize in incentive and messaging targeting, budget optimization, and paid media measurement, and move rapidly to test new ideas and products. As a Data Scientist expert in causal inference and marketing mix models (MMM), you will lead our efforts to measure and optimize investments across marketing channels. Responsibilities: Deliver results across the entire lifecycle of data science solutions for Growth: from defining the problem with cross-functional stakeholders to deploying production models that address key business problems. Own complex domains and develop long-term roadmaps to maximize business impact. Build statistical pipelines, write production code, and design/analyze experiments. Participate in the science on-call rotation to ensure automated campaigns operate successfully. Experience: Advanced degree in statistics, economics, mathematics, or equivalent industry experience. 4+ years of industry experience in causal inference or data science. Proven ability to apply statistics to unstructured problems and deliver measurable results. Deep technical expertise in causal inference and tackling challenging measurement problems. Expertise in marketing mix modeling is highly preferred. Expertise in SQL and experience with large-scale data platforms. Proficiency in Python and working within production coding environments. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team membe