Service Support in Canada

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Twitch Security Platform builds and operates the foundational software, data, and automation that enable security at scale across Twitch. As a Software Development Engineer II (SDE II) on the Security Platform team, you will design, build, and operate critical services, pipelines, and tooling that power Twitch's security, privacy, and compliance programs. About the Role Twitch Security Platform builds and operates the foundational software, data, and automation that enable security at scale across Twitch. As a Software Development Engineer II (SDE II) on the Security Platform team, you will design, build, and operate critical services, pipelines, and tooling that power Twitch's security, privacy, and compliance programs. In this role, you will work at the intersection of software, security, privacy, and data engineering, contributing production systems that handle large-scale security telemetry, automate security workflows, and provide reliable data and services to internal teams. You will partner closely with engineers and product teams to solve real-world security problems through well-designed software. You will own projects end-to-end from design and implementation through deployment and operational support for the systems that are business-critical and highly visible. The problems yo

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Strategy & Operations team supports strategic planning, business reporting, and executive-defined priority initiatives across a variety of business units at Twitch. As a member of the team, you will focus specifically on growth in our Ads business by delivering new strategic insights, recommendations, and ongoing operational support in partnership with our Twitch Ads Product and Amazon Ad Sales teams. You will report to our Director of Strategy & Operations. You can work from San Francisco, CA or New York, NY. You Will: Lead regular business reviews with senior level executives, synthesizing inputs from multiple teams, identifying key performance trends, and conducting ad-hoc analysis as necessary Act as the Go-To-Market and operational lead on major sales initiatives; you’ll partner with data and product teams to ideate, size, and prioritize ways to address key customer challenges, then collaborate with sellers to develop client pitch materials and understand customer feedback, and ultimately report back results and learnings to senior stakeholders Collaborate closely and manage multi-team projects with ad sales, ads product, and other Twitch teams (content, finance, BD, etc.) Design, monitor, and analyze business reports and performance tracking dashboards Represent th

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team At Twitch, Content Accounting is responsible for managing the end to end financial and reporting obligations of negotiated agreements with content providers, influencers, production companies, and music rights holders. Our goal is to close our books in accordance with U.S. GAAP & internal accounting policy and meet our contractually obligated payout and reporting requirements. We support a diverse set of business stakeholders including content acquisition, music licensing, influencer marketing, and event production. We work closely with our legal, FP&A, tax and enterprise technology counterparts to accelerate Twitch’s strategy. About the Role We are seeking a Senior Accountant eager to help us re-imagine how Content Accounting operates with the growing capabilities of AI. Your core work will have you involved at every step of the process from contract ideation through to final payout—providing support for negotiation, drafting technical accounting memos, preparing cost and payout calculations, executing month-end close activities, facilitating payment runs, and delivering reporting. A successful candidate uses GenAI tools both reflexively and responsibly to enhance the group's daily productivity. You are passionate about accounting, thrive in the details, have an understanding of

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's Business Development team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new product initiatives and develop new opportunities with strategic B2B partners that benefit Twitch communities. To support our growth, we are looking for an accomplished, motivated, and data-driven Senior Manager of Business Development who is a detail-oriented problem solver, thrives in ambiguity, and delivers results with limited oversight. The ideal candidate will have experience with relationship building, financial analysis/modeling, designing creative deal structures, and closing complex partnerships by working with cross-functional partners including product, legal, marketing, partnerships, and sales. You will report to the Director of Business Development and manage new and existing Twitch partnerships, which may include opportunities with other major tech companies, consumer services and products, payments, distribution partners, and more. You can work in San Francisco, CA. You Will: Both independently and collaboratively identify, source, and close a variety of high impact partnership agreements with a diverse variety of companies. This includes developing strategy withi

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Twitch is all about community, and our Community Team is a core pillar of what makes Twitch, Twitch. Teams within Community are responsible for a myriad of product areas impacting the creator, viewer, and moderator journeys on our platform. As a member of our team, you'll build solutions that improve g the experience of millions of daily active users on our platform and create tools that keep both streamers and viewers engaged and connected on our platform. About the Role Join Twitch's Commerce Engineering organization, where we're revolutionizing how viewers engage with their favorite creators. We are the teams behind Subscriptions, Gifting, Bits, Hype Train and Turbo products. From experimental features to established systems used by millions, we're constantly pushing the boundaries of what's possible in live streaming. You can work from Seattle, WA or San Francisco, CA. You Will: Craft immersive, interactive experiences that keep viewers supporting creators while engaging with the Twitch Community Architect and build robust, scalable applications that can handle millions of concurrent users Collaborate across teams to create cohesive solutions that drive business impact Transform customer feedback into innovative features that enhance the Twitch experience You Have: Excellent ver

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Join Twitch’s Memberships team within the Commerce Engineering organization, where we’re building rewarding experiences allowing creators to make a living doing what they love. We’re the team behind our continuous patronage features including channel Subscriptions, Gifting, and Turbo. As a member of our team, you’ll work alongside our highly engaged and collaborative team to design, build and maintain systems that scale to millions of concurrent users. We actively seek to improve our experiences and are looking for members that are passionate about our end users. Our team is based in San Francisco, CA and Seattle, WA You Will: Create interactive experiences that are rewarding for both viewers and creators Architect and build robust, scalable applications that can handle millions of concurrent users Participate in Operational Excellence work to maintain and support our live services Collaborate with fellow engineers, product managers and designers to build new products and solutions You Have: 1+ years of professional software development experience with a focus on building scalable systems Excellent proficiency in modern programming languages (Python, Java, Go) and distributed system technologies A track record of building product experiences that users love Sharp problem

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within CT, the Business Operations & Integrations team is the operational backbone – encompassing four functions (Business Operations, Financial & Contract Management, Go-to-Market, and Safety by Design) split across two sub-teams: BizOps and Integrations. The Integrations team – which this role sits on – is the connective tissue between Community Trust and the rest of Twitch. We own the CT Readiness Program, ensuring every product, monetization, regulatory, or business development launch is operationally ready before it reaches our community (200+ launches per year). We also co-own Safety By Design, the process by which safety risks are identified and mitigated before products ship. We're building a team that can anticipate what's coming and react to what's arrived – getting CT into planning conversations earlier, simplifying how Twitch launches safely at scale, and building the systems that allow a small team to have outsized impact. About the Role This is a Program Manager II role on the Integration

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role As a Senior Label Relations Manager on the Twitch Music team, reporting to the Director of Music Relations & Licensing, you will be key to building, strengthening, and maintaining relationships between Twitch and our music partners (labels and other third-party strategic partners). The Twitch Music team bridges the gap between Twitch, the music industry, and our streamers. In addition to furthering existing relationships, you will be pivotal in creating new relationships within the music and DJ communities, as well as developing new business partnerships and deal structures. This role will be highly cross-functional, working with both internal and external business partners. Internally, this role will be working across Operations, Programming, Product, Engineering, Legal and Finance to support the overall Twitch Music strategy. The role will require travel and may require evening attendance at industry events and shows. You can work in Los Angeles, CA or New York City, NY. You Will: Develop and leverage relationships with external partners (labels, artists, managers, third parties) to deepen engagement with the Twitch service, including by coordinating efforts across multiple external stakeholders. Act as an ambassador and advocate for Tw

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll own products like Bits while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for interactive commerce products, delivering quick wins while building scalable infrastructure to help creators engage and monetize their communities Own the one-to-two year vision & drive prioritization for interactive features that help streamers connect with viewers, including Bits and future innovations in community engagement and creator monetizat

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll own products like Bits while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for interactive commerce products, delivering quick wins while building scalable infrastructure to help creators engage and monetize their communities Own the one-to-two year vision & drive prioritization for interactive features that help streamers connect with viewers, including Bits and future innovations in community engagement and creator monetizat

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Tax is looking for an experienced Senior Tax Analyst to be part of and contribute to our dynamic business. The Tax Senior will be an important contributor to the Tax Team and will help manage our Vertex instance, perform data analysis, compile data for global information reporting and/or tax compliance, support AI and other automation efforts, and contribute to our overall tax compliance and operational excellence. You will report to the Tax Director that leads the tax operations and tax compliance teams. As Twitch continues to grow its live streaming platform with our amazing social community, we are looking for a candidate with project management experience who will support our business and community through deployment of their technical tax knowledge and skills, and collaboration with cross -functional teams. You can work in Seattle, WA or San Francisco, CA. You Will: Partner with internal business partners on the collection, preparation, and submission of global information reporting forms Assist in the maintenance, operation, and configuration of Vertex for Twitch Support continuing efforts to incorporate AI and other scalable automation into existing tax compliance and reporting processes Partner with Tax Team members on complex data driven projects Assist with ot

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team At Twitch, Content Accounting is responsible for managing the end to end financial and reporting obligations of negotiated agreements with content providers, influencers, production companies, and music rights holders. Our goal is to close our books in accordance with U.S. GAAP & internal accounting policy and meet our contractually obligated payout and reporting requirements. We support a diverse set of business stakeholders including content acquisition, music licensing, influencer marketing, and event production. We work closely with our legal, FP&A, tax and enterprise technology counterparts to accelerate Twitch’s strategy. About the Role We are seeking a Senior Accountant eager to help us re-imagine how Content Accounting operates with the growing capabilities of AI. Your core work will have you involved at every step of the process from contract ideation through to final payout—providing support for negotiation, drafting technical accounting memos, preparing cost and payout calculations, executing month-end close activities, facilitating payment runs, and delivering reporting. A successful candidate uses GenAI tools both reflexively and responsibly to enhance the group's daily productivity. You are passionate about accounting, thrive in the details, have an understanding of

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within Customer Trust, the Strategic Intelligence & Governance (SIG) team is the strategic and enablement backbone of the department, where we ensure the business is set up correctly, measure whether it's working, surface insights to drive decisions, and provide the tools that power CT's day-to-day operations. The Business Intelligence function owns CT's data infrastructure, dashboards, financial analysis, and operational reporting, ensuring leadership has the insights they need to make informed decisions across the organization. About the Role As the Business Intelligence Program Manager, you will join a small, high-impact team responsible for CT's data infrastructure, operational reporting, analytical insights, and dashboards. You will translate operational data into clear insights that help leadership and partners make informed decisions across Trust & Safety (T&S) and Customer Experience (CX). You will also be responsible for CT’s financial operations, including operational expenses, work

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within Customer Trust, the Strategic Intelligence & Governance (SIG) team is the strategic and enablement backbone of the department, where we ensure the business is set up correctly, measure whether it's working, surface insights to drive decisions, and provide the tools that power CT's day-to-day operations. The Business Intelligence function owns CT's data infrastructure, dashboards, financial analysis, and operational reporting, ensuring leadership has the insights they need to make informed decisions across the organization. About the Role As the Business Intelligence Program Manager, you will join a small, high-impact team responsible for CT's data infrastructure, operational reporting, analytical insights, and dashboards. You will translate operational data into clear insights that help leadership and partners make informed decisions across Trust & Safety (T&S) and Customer Experience (CX). You will also be responsible for CT’s financial operations, including operational expenses, work