Strategy And Ops Senior Manager in San Francisco

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for a talented, experienced and versatile correspondent to join the tech pod on the Business desk to cover Anthropic as the artificial intelligence race heats up. Anthropic has grown quickly and changed coding, security and other areas with its technology, becoming a new power broker as it heads toward a public offering, and tangling in geopolitics, national security, economics and religion. We are looking for an energetic, determined and collegial journalist who thrives when competing on the most compelling and important storylines. Proven success in building and cultivating sources and experience reporting on companies are prerequisites. You will work closely with other tech reporters in the United States and around the world. This is a high metabolism job, with breaking news, second-day stories, analysis, explainers, profiles, accountability stories and enterprise. You will collaborate across multiple desks and teams including finance, Audio, Video and Graphics. You will write articles, short Live updates, contribute to newsletters and videos and participate in collaborative reporting projects. This is an in-office position, based in San Francisco and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. This role is represented by the NewsGuild of NY. Responsibilities: You will generate original reporting on

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Help Build the Next Iconic Financial Brand Social is where brands earn relevance through culture, speed, creativity, and trust. SoFi is looking for a Brand Director, Social Strategy to help lead the next era of our social brand presence — building breakthrough strategies, developing platform-native content, and shaping how millions of people experience SoFi online. This person will play a critical role in building awareness, making SoFi a household name, and driving long-term brand equity through social-first storytelling, cultural relevance, and best-in-class execution across platforms. This role is for someone who understands both internet culture and brand building. Someone who can present a strategic vision to senior leadership, then jump into the feed and execute. Someone equally comfortable developing highly produced campaigns and scrappy content that cuts through because it feels native to the platform. We’re at a critical moment in growth. Our opportunity is massive across sports, creators, partnerships, live events, and social platforms and we need a leader who can help turn that momentum into awareness, consideration, and brand love. You’ll lead a small, high-impact team responsible for: Building social strategies that break through Leveraging member data and social trends to drive social

About the Team AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers. As AI capabilities accelerate, the AI Research Lab operates at the center of technical exploration and real-world execution — connecting frontier model research, internal platform investments, operator teams, and strategic external partners. Our mission is to translate cutting-edge AI research into scalable, production-ready systems that drive measurable business impact. We combine deep technical rigor with strong operational execution to ensure that breakthrough capabilities become durable competitive advantages for DoorDash. About the Role As an Associate Manager, Strategy & Operations on our AI Research Lab, you will play a central role in converting frontier AI advancements into shipped products and scalable infrastructure. You will operate across research, product, and operations to move from early discovery and experimentation to deployment and impact. This role sits at the intersection of customer insight, technical innovation, and business execution. You will help define and scale the Lab’s most important bets while building the foundations that enable AI applications to compound over time. You’re Excited About This Opportunity Because You Will … Reimagining core experiences through AI, such as the merchant journey, by partnering directly with in-field merchants, sales, support, product, and engineering teams. You will help unify major initiatives into a coherent, AI-native interaction model. Own revenue-driving AI initiatives, operating as the accountable business owner for high-priority AI bets and ensuring clear linkage between technical progress and financial outcomes. Lead business planning cycles, developing go-to-market strategies for AI-powered products and capabilities, overseeing execution through structured project plans, resource allocation,

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As the Senior Software Engineer, Tooling and Development Infrastructure, you will play a critical role in shaping the developer productivity tools and automated testing strategy. You’ll collaborate closely with design, development, and quality teams to plan, design, and implement robust automated tools and services that ensure the quality and reliability of our AI software stack. You will be highly hands-on in your work and collaborate closely with stakeholders. This position offers a unique opportunity to influence the development of cutting-edge automation frameworks, foster a culture of quality, and contribute to the long-term success of the organization. What You Might Do Develop and implement automation frameworks and testing strategies that cover the entire software stack, from backend systems to user-facing features. Identify, evaluate, and integrate new tools that streamline development. This includes everything from code quality tools and to Infrastructure-as-Code (IaC) solutions. Lead continuous improvement efforts for our build, release, and test systems, ensuring a robust

About the Team We help Merchants access the financial products they need to grow and operate their businesses. DoorDash Capital is one of the company's fastest-growing bets, and our team owns the full growth engine from identifying unmet Merchant needs to launching products and scaling them. We obsess over how to deliver more value to Merchants through our platform and our financing partnerships, and we measure ourselves on adoption, revenue, and Merchant outcomes. About the Role You will report to the Director, S&O New Business on our DoorDash Capital team and own the growth of one of our newest bets with a key partner in the financing space. This is a 0-to-1 growth role: you'll take an early product and scale it to maturity by driving adoption, conversion, and revenue. You will have support from product, engineering, sales, and marketing. The ideal candidate is energized by finding growth levers, moving fast, running experiments, and learning from data in a high-velocity environment. You’re excited about this opportunity because you will… Strategize – Understand the needs of our Merchants, prioritize those needs by impact, and create solutions with cross-functional partners Build – Drive the implementation of new product features and processes for managing Merchant financial products Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t be playbooks or templates, instead you will create them. Analyze – Leverage data whenever possible to inform your hypothesis and convince cross functional partners. Influence – Work cross-functionally with our Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on a path forward and bring these products to market We’re excited about you because… You have 4+ years of experience in strategy & operations / product management / investment banking / management consulting / mergers & acquisitions or relate

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We’re building Commercial Banking from the ground up and are looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our next-generation business banking platform. This is a 0→1, company-level role responsible for defining how businesses move and manage money across modern rails — including Wires, ACH, FedNow, and emerging real-time/stablecoin settlement. You will set the vision, drive the roadmap and deliver the experiences and infrastructure that commercial clients need to run their businesses. You’ll operate with high autonomy, influence executive strategy, and lead complex, regulated financial systems from concept through scale. What you’ll do: Define the multi-year product vision and roadmap for Commercial Banking Own and deliver client facing experiences and APIs and end-to-end platform: business accounts, payments rails (Wires, ACH, FedNow), treasury capabilities, and APIs Lead 0→1 product development from discovery through launch and scale Manage and grow a product team to drive roadmap and delivery as business scales Partner cross-functionally with Business, Engineering, Risk, Compliance, Treasury, Finance, Sales and Operations teams to bring product roadmap to life Translate regulatory and operational constraints into elegant product

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Data Science team is seeking a Senior Manager who will help support growth in our SIPS businesses by improving SoFi’s ability to execute with data. This is an exciting role for someone to leverage their Analytical, Engineering, and Management skills to lead a team of Data Scientists with high visibility and impact. You will serve as a data leader, balancing urgent requests and delivering high quality projects to key stakeholders, through a clear and repeatable data informed approach. You will create a culture of strong technical ownership, deliver impact with prioritization, support the growth of individual contributors, and hold the team accountable with high standards. You are expected to work cross-functionally, including: engineering, product managers, lifecycle marketing, data science, design, operations, finance, risk, legal, compliance, and executive teams to set business objectives, define product strategy, prioritize features, and execute on them. What you’ll do: Manage a team of Data Scientists supporting SoFi’s Checking and Savings, Invest, Credit Card, Protect, and Lantern businesses Collaborate with senior leaders and other stakeholders to identify and prioritize Data Science initiatives Set high standards for quality and on-time delivery. Recruit, grow, and reta

About the Team The Analytics team is looking for experienced Data Scientists and Senior Data Scientists to guide measurement, strategy, and tactical decision-making across the company across a variety of teams and levels. Data Scientists at DoorDash work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organization. Analytics is integral to all operational areas at DoorDash. Please apply here for all non-managerial levels within the following analytics teams: Consumer & Growth Business Operations Dasher & Logistics Customer Experience & Integrity Merchant, Ads & Sales New Verticals International Data Science About the Role As a Data Scientist at DoorDash, you'll use your quantitative background to mentor other scientists and dive into large datasets to guide decision-making. We solve a multitude of exciting challenges including customer acquisition, fraud and support, marketing, balancing supply and demand, new city launches, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business Build full-cycle analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools Work with and mentor junior analysts on how to use more advanced methods and solve challenges Produce recommendations and use statistical techniques and hypothesis testing to validate your findings Provide insights to help business and product leaders understand marketplace dynamics, user behaviors, and long-term trends Identify and measure levers to help move essential metrics and make recommendations Work backwards from understanding and sizing problems to ideating solutions Report aga

About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and continuously improves DoorDash's global support network, with the goal of delivering a high-quality and consistent customer experience. This role sits within the Safety Customer Experience team, focused on the most critical and high-risk incidents on the platform. The team owns some of the most sensitive customer interactions at DoorDash, where thoughtful operational and product decisions directly improve customer trust and platform safety. About the Role You'll operate at the intersection of Product, Operations, and Customer Experience to improve how DoorDash prevents, identifies, and responds to the most critical safety incidents on the platform. You'll partner closely with Product, Policy, Analytics, and Operations to design scalable solutions that deliver accurate, timely support during customers' highest-stakes moments. This role requires a detail-oriented operator who can navigate complex problem spaces, design scalable processes, and execute with precision in a fast-paced environment. You’ll be expected to take ownership of ambiguous, high-stakes problems and translate them into structured, actionable solutions. You’re excited about this opportunity because you will… Drive Safety Strategy – Partner with cross-functional teams to identify and execute initiatives that improve how DoorDash prevents, identifies, and responds to safety incidents. Own End-to-End Experience – Design and optimize the full lifecycle of safety incident handling, including reporting, workflows, support execution, and tooling. Drive Data-Driven Decisions – Leverage data and case-level insights to identify root causes, measure performance, and prioritize opportunities to improve the safety customer experience. Influence Cross-Functionally – Collaborate with Product, Engin

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Director, People Partners for Product, Design & Engineering (PDE), you'll be partnering with the leaders that are responsible for the teams building Figma and leading a team of highly skilled People Partners. You'll operate as a trusted advisor - coaching, challenging, and guiding the organization through rapid growth, reorganization, and change. As a member of the People team, you’ll partner closely with all of our People functions to build a best in class people function. If you’re energized by ambiguity, adept at building deep relationships, and excited to shape what great People Partnering looks like at Figma, we’d love to hear from you! This is a full time role held from our San Francisco hub. What you'll do at Figma: Serve as the strategic People Partner to Figma’s CTO and Chief Design Officer, building the credibility and trust to influence how they lead, organize, and grow their teams Lead and develop a talented team of People Partners across the Product, Design and Engineering organizations Lead and execute our People Programs such as org design, resource management, performance, and change management through periods of rapid scaling, reorganization, and shifting priorities Drive the core people cycles for your orgs across performance, calibration, talent reviews, succession planning while raising the bar on quality and consistency Partner across the People function and our cross functional partners to help execute the People strategy across the PDE organization Use data and insi

A Test Program Manager (or Test Engineering Program Manager) leads cross-functional teams to define, plan, and execute product testing strategies, ensuring quality from development to launch. They manage test schedules, budgets, and vendor relations while driving bug resolution and reporting status to leadership. Apple +4 Key Responsibilities Strategy & Planning: Define comprehensive end-to-end testing strategies, covering functional, regression, and system testing. Cross-Functional Leadership: Coordinate with software, hardware, and RF test engineers to align testing with product development. Execution & Monitoring: Drive test readiness reviews, monitor test execution, and manage defect reporting. Vendor & Budget Management: Manage test suppliers, vendors, and development budgets. Risk Management: Proactively identify project risks, inter-dependencies, and bottlenecks to ensure on-time delivery. Apple +6 Required Skills & Qualifications Technical Proficiency: Familiarity with test technologies, CICD, and automation tools. Project Management: Experience with software development lifecycles (SDLC) and complex product testing. Communication: Excellent leadership, presentation, and conflict-resolution skills. Education/Experience: Often requires a degree in Engineering (Software/Electrical) and experience in testing or program management. Apple +4

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking an experienced Internal Communications professional to own the development and execution of communications strategies for members of the senior leadership team and their organizations. This person will be established as a trusted advisor to leadership and critical to building their narrative that delivers on our business objectives and furthers our purpose, vision and values. Lyft is telling a transformation story about global growth, and we aim to deliver strategies that enable our teams to move at lighting speed. Communications should enable efficiencies, with less time spent resolving cross-functional misalignment and more time spent executing as a team with clear roles and responsibilities and decision making power. To be successful in this role, this individual will allocate their efforts as follows: 25% Strategy: Proactively identify goals that advance the long term health of the communications within the business and propel the business forward. 50% Rhythm of the Business: Ongoing execution of communication strategy tactics 25% Unexpected: Space to manage rapid response/crisis comms and change management. We’re looking for someone who can skillfully manage and influence executives to create and hone their personal leadership brand, while working with leadership and their leadership teams to deliver a narrative based on the business objectives. This individual should be creative in their thinking, a self-starter, and agile enough to iterate upon execution and ambiguity. Most importantly, Lyft is about fostering an open, inclusive and diverse community where all team members are recognized for what they bring, and we want you to be you. This role will report directly to Leslie Zodikoff as a member of the Internal Communications team and part of our Team Member Experie

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is in a defining moment — from turnaround to international growth, from traditional rideshare to the autonomous future — and how we build, organize, and lead our people will determine how well we get there. As Vice President, People, you will help drive the business forward through the strength of our people strategy, serving as a right hand to our Chief People Officer and a trusted advisor to Lyft's executive leadership team. This is a high-impact role for a seasoned people executive who operates at altitude and on the ground in equal measure, thrives in fast-paced, dynamic environments, and is energized by the chance to own some of the most complex and consequential work in the function. Reporting to the Chief People Officer, you will lead the People Business Partner organization, own workforce planning for the enterprise, and drive the human capital strategy behind Lyft's M&A activity from diligence through integration. You'll partner directly with the executive leadership team, represent the People function in cross-functional forums, and shape the org design, structure and ways of working that will carry Lyft into its next chapter. You'll anticipate challenges, help leaders look around corners, and bring forward-thinking solutions to keep Lyft's workforce agile, engaged, and ready for the future while shaping how the People function itself grows from here. Join us and help shape the future of work at one of the most mission-driven, people-focused companies redefining mobility. Responsibilities: Executive Partnership & People Strategy Partner directly with the Chief People Officer and executive leadership team on the people strategy behind Lyft's most significant business decisions, acting as a trusted advisor and bringing best-in-class practices to enable growth. People Business Par

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Media Experience team exists to empower users to discover, consume, and engage with the best media content on Reddit. We do that by making video consumption intuitive and engaging. Because video is a powerful medium for community connection, our goal is to ensure our video experience is best-in-class for every user. Our north star is growing video views and video users . These are users who consistently return to Reddit for the unique, authentic content that fuels our communities. Achieving this level of consistent engagement requires a product flywheel that surfaces the right video features, UI optimizations, and playback improvements at the right moment to accelerate organic engagement. We use data, Quality of Experience (QoE) signals, and rapid product experimentation to identify and resolve any friction preventing a seamless viewing experience. We move with urgency, instrument everything, and treat a missed engagement milestone as a signal to learn from, not a number to ignore. If you want to build iOS video experiences that measurably change the trajectory of tens of millions of users and improve the overall engagement of Reddit itself, this is your team. What you’ll do: 🚀 Drive the Technical Strategy for Media Engagement Lead the iOS architecture for user-facing features that boost video discovery and consumption. You’ll design and build immersive viewing surfaces and intuitive UI/UX flows that directly maximize watch time, user retention, and daily active video consumers. 🔬 Champion for User Experience With