Support Director in Canada

Vous voulez travailler dans le domaine de la technologie dans une banque d'investissement? Formation approfondie pour les diplomes, un soutien continu, des opportunités auprès d'employeurs internationaux de premier plan: le programme pour diplômés de l'Alumni vous offre tout ce dont vous avez besoin. (Et ne vous inquiétez pas, il n'y a pas d'obligation de formation, pas de frais de sortie, pas de pièges cachés). Chez mthree, nous mettons en relation d'excellents diplômés avec de brillantes entreprises internationales. Nous comptons parmi nos clients des banques d'investissement de premier plan et d'autres organisations dans un large éventail de secteurs, de l'assurance aux soins de santé en passant par les voyages. Ce que vous ferez: Le support de production joue un rôle essentiel dans la technologie d'entreprise, des moteurs de trading algorithmique aux rapports réglementaires. C'est un peu comme les soins de santé pour la technologie. En tant qu'analyste du support de production chez mthree, vous aurez pour mission commune de veiller sur les systèmes et processus techniques sur lesquels les autres équipes comptent. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formation en ligne de 9 semaines à temps plein: Attendez-vous à un mélange d’apprentissage de type cours magistral, de travail de groupe collaboratif, de complétions de projets et d’affectations de développement logiciel individuel. Recevez le soutien dont vous avez besoin: Qu’il s’agisse de webinaires sur des domaines techniques clés avec notre équipe de talents, ou de sessions sans rendez-vous avec nos gestionnaires d’expérience de l’académie, vous serez supportées tout au long de votre processus. Accédez à des carrières avec de

Vous voulez travailler dans le domaine de la technologie dans une banque d'investissement? Une formation diplômante rémunérée, un soutien continu, des opportunités auprès d'employeurs internationaux de premier plan: le programme pour diplômés de l'Alumni vous offre tout ce dont vous avez besoin. (Et ne vous inquiétez pas, il n'y a pas d'obligation de formation, pas de frais de sortie, pas de pièges cachés). Chez mtrois, nous mettons en relation d'excellents diplômés avec de brillantes entreprises internationales. Nous comptons parmi nos clients des banques d'investissement de premier plan et d'autres organisations dans un large éventail de secteurs, de l'assurance aux soins de santé en passant par les voyages. Ce que vous ferez: Le support de production joue un rôle essentiel dans la technologie d'entreprise, des moteurs de trading algorithmique aux rapports réglementaires. C'est un peu comme les soins de santé pour la technologie. En tant qu'analyste du support de production chez mtrois, vous aurez pour mission commune de veiller sur les systèmes et processus techniques sur lesquels les autres équipes comptent. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formation en ligne de 6 semaines à temps plein: Attendez-vous à un mélange d’apprentissage de type cours magistral, de travail de groupe collaboratif, de complétions de projets et d’affectations de développement logiciel individuel. Recevez le soutien dont vous avez besoin: Qu’il s’agisse de webinaires sur des domaines techniques clés avec notre équipe de talents, ou de sessions sans rendez-vous avec nos gestionnaires d’expérience de l’académie, vous serez supportées tout au long de votre processus. Accédez à des carrières avec des emp

AI Specialist, Executive Support Engineering — San Jose, CA. Apply via Workday.

About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and continuously improves DoorDash's global support network, with the goal of delivering a high-quality and consistent customer experience. This role sits within the Safety Customer Experience team, focused on the most critical and high-risk incidents on the platform. The team owns some of the most sensitive customer interactions at DoorDash, where thoughtful operational and product decisions directly improve customer trust and platform safety. About the Role You'll operate at the intersection of Product, Operations, and Customer Experience to improve how DoorDash prevents, identifies, and responds to the most critical safety incidents on the platform. You'll partner closely with Product, Policy, Analytics, and Operations to design scalable solutions that deliver accurate, timely support during customers' highest-stakes moments. This role requires a detail-oriented operator who can navigate complex problem spaces, design scalable processes, and execute with precision in a fast-paced environment. You’ll be expected to take ownership of ambiguous, high-stakes problems and translate them into structured, actionable solutions. You’re excited about this opportunity because you will… Drive Safety Strategy – Partner with cross-functional teams to identify and execute initiatives that improve how DoorDash prevents, identifies, and responds to safety incidents. Own End-to-End Experience – Design and optimize the full lifecycle of safety incident handling, including reporting, workflows, support execution, and tooling. Drive Data-Driven Decisions – Leverage data and case-level insights to identify root causes, measure performance, and prioritize opportunities to improve the safety customer experience. Influence Cross-Functionally – Collaborate with Product, Engin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Senior Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role sits at the center of forecasting and capacity strategy for our global support organization, translating complex operational and business signals into clear, actionable plans. You'll partner closely with operations leadership to keep resourcing aligned with the business, separating what truly matters from the noise, and helping shape decisions that affect how we staff and scale support. Responsibilities: Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights Identify and help drive opportunities to improve how the team plans and operates Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster Experience: 2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well Sharp analytical mindset with hands-on SQL and Python skills AI fluency, comfortable using AI tools to accelerate analysis and problem-solving Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders Self-directed, with a track

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Summary We are looking for a detail-oriented and dedicated Administrative Assistant to provide support to our Portfolio Managers and Analysts within our Point72 office in San Francisco, CA. What you’ll do The Administrative Assistant will provide administrative support to one or several investment teams including Portfolio Managers and Research Analysts. Specifically, you will: Strategically partner with investment team(s) to help alleviate workload and create efficiencies Manage calendars and conference calls, make appointments, book conference rooms, organize meetings Coordinate domestic and international travel arrangements Create and process expense reports Manage phone coverage for team and set up conference calls as needed Develop and maintain strong working relationships with internal and external partners Work on special projects as needed What’s required 2+ years of relevant work experience Bachelor’s degree from an accredited university Capacity to multitask, effectively prioritize and adapt to an ever-changing work environment Bring a “roll up your sleeves and get the work done” mentality and a sense of urgency and attention to detail to requests and projects Excellent communication and ability to interact with people of all levels in a confident and professional manner Strong attention to detail; can keep track of multiple projects and work through abstract issues in an organized and efficient manner Proficient knowledge of Microsoft Outlook, Excel, and Word Strong industry knowledge preferred Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer Opportunities Support for employee-led affinity groups representing women, people of color and the LGBTQ+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

**English Version Below** Associé au support client (services financiers) Si vous avez toujours rêvé d’une carrière stimulante dans les services bancaires, financiers et technologiques, c’est le moment de la concrétiser. Formation pour les diplômés, soutien continu, opportunités auprès d’employeurs mondiaux de premier plan, le programme Alumni pour diplômés vous offre tout ce dont vous avez besoin. (Et ne vous inquiétez pas, il n’y a pas de clause de formation. Pas de frais de sortie, pas de pièges cachés.) Chez mthree, nous plaçons de récents diplômés auprès de grandes entreprises mondiales. Nos clients comprennent des banques d’investissement de premier plan et d’autres organisations dans divers secteurs, allant de l’assurance à la santé, en passant par le voyage. Ces rôles sont exigeants et requièrent une grande attention aux détails, une forte orientation client, un sens aigu du risque ainsi qu’une bonne connaissance des réglementations. Chez mthree, nous pouvons vous fournir la formation professionnelle nécessaire pour débuter votre carrière dans le secteur bancaire et ouvrir des portes vers des institutions financières

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch’s success. About the Role Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high-potential creators on Twitch. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends. You enjoy spotting talent early, understanding what makes creators successful, and helping them build long-term careers on Twitch. In this role, you'll work across two complementary creator pipelines. First, you'll manage Twitch's inbound creator program, identifying creators who are gaining momentum on Twitch and helping them develop into long-term partners. Second, you'll proactiv

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. You will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products. Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction. Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan. Activel

About the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! About the Role Platform Services is one of DoorDash’s organizations responsible for extending DoorDash beyond the consumer marketplace. The team owns three distinct business lines: Drive, a white-label delivery API that enables external businesses to access DoorDash’s delivery network; Parcels, which provides last-mile logistics for retailers and merchants; and Enterprise (DoorDash for Business), a b2b product suite powering corporate meal programs and large ordering for organizations of all sizes. We are looking for a Senior Technical Program Manager to help scale Platform Services. You will lead important engineering wide initiatives across Enterprise, Drive, and Parcels, working with Engineering, Product, Operations, and business leaders to deliver dependable, extensible logistics capabilities for external businesses. Programs will span backend services, partner and merchant integrations, operational tooling, and platform interfaces. They require strong technical judgment, cross organizational coordination, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering. You're excited about this opportunity because you will… Drive Platform Services’ Most Strategic Programs - You will partner closely with Engineering and Product leadership, Strategy & Operations, and cross-functional teams to turn Platform Services’ strategy into executable technical programs. The portfolio spans Drive (DoorDash’s white-label delivery offering), Parcels (last-mile logistics for merchants and retailers), and Enterprise (DoorDa

About the Role: As a Staff Software Engineer on the ML Infrastructure team, you will collaborate closely with the Machine Learning and Product teams to build world-class machine learning inference platforms. These platforms power essential services like personalized recommendations, search, and content understanding across Tubi. A core responsibility of this team is developing and maintaining low-latency ML model serving systems that support Deep Learning, LLM, and Search models. This involves building self-service infrastructure and critical components such as the inference engine, feature store, vector store, and experimentation engine. You will improve the way we deploy and operate our services and even contribute to open-source projects. This role grants the architectural freedom to explore new frameworks, lead critical cross-functional projects, and transform the capabilities of our ML and Product teams. Responsibilities: Design and build scalable, high throughput, and low latency distributed systems using Scala Build reusable components and services that serve various ML applications like Personalization, Search, Ads and Exploration Partner closely with ML engineers to understand their challenges and limitations and develop scalable solutions to address them. Proactively recommend solutions to keep our ML Inference stack state of the art. Take a data driven approach to identifying & optimizing latency, cost, and efficiency of our infra. Lead large scale cross functional refactorings if necessary Mentor other engineers on the team on system design, effective incident management, interviewing, leveraging LLMs for work, etc. Collaborate with ML, Product, and cross functional engineering teams to define the long term vision and architecture for ML Infrastructure at Tubi. Your Background: Experience designing and building scalable, distributed systems in any modern backend language (e.g., Scala, Java, Python, Go, C++); experience with Scala or JVM b

You will: Source and acquire quality candidates for high volume positions to meet hiring and activation goals Review applications and screen candidates Support candidates throughout the recruiting process Partner with other growth recruiters, ops leads and cross-functional leaders to understand Scale’s business needs, then devise and execute on the recruiting strategy needed to deliver on them. Follow and manage processes that will evolve over time as the company grows. Represent and champion the brand, promoting its value proposition to candidates and driving engagement. Represent Scale at occasional onsite growth recruiting events. Ideally you have: 2+ years of recruiting/sourcing experience in a fast-paced, high-growth environment. Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences Experience sourcing candidates and filling high volume roles Experience acting as the primary candidate liaison, delivering white-glove service through timely updates and personalized support throughout the interview process Nice to have: Previous experience in a start-up. Either experience managing a full-cycle recruiting experience, or a passion and ability to learn to do so. Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem Extreme attention to detail AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling The hourly salary range for this position is $40 to $55/hr. This is a remote position with occasional travels required for onsite growth recruiting events. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allow