Technical Services Engineer in Canada

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team of bold thinkers and sharp problem-solvers who are wired to make an impact. The Ops Platform organization develops internal platforms that replace repetitive manual processes with AI-driven systems. These tools support key areas such as Fraud Operations, Account Operations, Financial Crimes Operations, and Retirement Services. The team works closely with product, data science, and operations partners to deliver reliable systems that improve decision-making and efficiency! As a Software Developer, you will design and build platforms that enable operational teams to investigate and resolve issues more quickly and accurately. You will work with large datasets and signals to create tooling that supports fraud investigation and other operational workflows. You will collaborate with data scientists and machine learning engineers to translate manual processes into automated systems. Your work will focus on improving system reliability, reducing operational effort, and increasing the speed at which new products and features can be supported across Robinhood’s offerings. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do You will define technical direction and make architectural decisions for systems that support operational workflows across multiple product lines You will build tools that proces

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Come join our team at Zynga making an impact across all of the company’s games - Mobile Game Tech (MGT). Lead the FinOps team by setting technical direction, crafting and implementing backend services for our games. We’re looking for outstanding engineers with a passion for technology and the desire to work in a team with dynamic strengths. This unique position will challenge you to tackle situations across a broad set of technical stacks, to soak up internal business logic from all kinds of teams, and to drive cost efficiency improvements across the organization. This FinOps team expands beyond just AWS and GCP and investigates cost optimization and unit economics for a variety of technology vendors. What You'll Do: Lead all technical aspects of the FinOps team’s software development an

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact. We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. Responsibilities: Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities Develop a deep understanding of each partner's business, goals, and challenges — using data to uncover opportunities for growth and operational improvement Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners Lead change management efforts and proactively identify ways to improve processes and drive efficiency Maintain accurate forecasts and pipeline management in Salesforce CRM Experience: 4+ years of experience in account management, b

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Senior Backend Engineer on the ARC team, you will contribute meaningfully across our core routing and differentiated service programs: Contribute to and lead engineering delivery on programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Help drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Support the team's tech

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. To fulfill Lyft’s mission of creating the real-time transportation network of the future, Lyft needs engineers from a scope of disciplines. We need engineers to help us intelligently scale our backend infrastructure, to increase pricing in real time given localized supply and demand data, to predict future localized demand, to create delightful and intuitive UX flows for passengers and drivers, to improve our cloud infrastructure orchestration and monitoring, to increase dispatched driver-passenger pairings based on real-time data and real-world edge cases, to build tools to increase the efficiency of our customer service team, and more. You're an enthusiastic and experienced app developer looking to take your skills to the next level by joining our iOS team. You’re excited about scaling millions of lines of Swift code and hundreds of mobile developers. Our app is used by millions of people, and we take great pride in our work. This means excellent development practices, careful code architecture, and an organization built around rapid releases. Our codebase is written entirely in Swift with modern design patterns and coding standards. We rely on 3rd party libraries and contribute back to the community (including the Swift language itself). Responsibilities Help establish roadmap and architecture based on technology and our needs Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Performing thoughtful code reviews for colleagues, and help others by conducting high-quality code reviews Participate in hiring activities: take part in technical interviews, live coding, share detailed feedback to hir

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are seeking an experienced IT Engineer to own and enhance the technology experience within HP IQ. This role combines traditional IT operations, SaaS administration, endpoint management, and infrastructure support with a strong focus on automation, scalability, and employee experience. The ideal candidate is a hands-on problem solver who thrives in fast-paced startup environments, takes ownership of systems and processes, and proactively identifies opportunities to improve tooling, security, and operational efficiency. You will serve as a technical escalation point for the IT Support team while helping shape the future of our internal technology stack. What you might do Manage and administer core business platforms including Google Workspace, Microsoft 365, Okta, Slack, and other SaaS applications. Ensure employees have a seamless and productive technology experience across all systems and devices. Evaluate, implement, and optimize tools and workflows that improve employee productivity and reduce operational friction. Develop and maintain IT documentation, standards, processes, and

About the Team: Tubi's Internal Tools team is at the forefront of AI integration, developing everything from developer resources to production-grade AI for business operations. We are the group responsible for turning AI from an experiment into an operating capability: training, infrastructure, developer agents, and AI-powered business systems. Engineers operate with high ownership and autonomy, collaborating on shared architectural decisions and AI infrastructure. What You'll Do: Own systems end to end — design them, build them, and support them in production. Lead the projects you own: sequence the work, decide what lands first, and set technical direction for the engineers working with you. Sit with the people who use what you build, and turn what you learn there into a system. Design the service boundaries, contracts and schema evolution that let our platforms grow without breaking the teams depending on them. Make our AI systems dependable in production: evaluation harnesses, human approval steps before an agent acts, retries that handle a model returning something unexpected, and cost tracking that tells you what a task costs before you run it. Build what other engineers build on — agent skills, tool and MCP integrations, shared libraries — and raise the bar through code review, design discussion and mentoring. Spot the platform work nobody has asked for yet, make the case for it, and build it. Your Background: 5+ years of professional experience building and operating production systems, from design through production ownership. A system you designed and can walk us through end to end — where its boundaries sit, what constrained it, and what you chose against. Strong programming proficiency in a statically typed language such as Rust, Go, C++, Java, Kotlin, C#, or TypeScript. Production Rust is a plus rather than a requirement. You have owned a service in production: you wrote the runbooks, you knew what it cost, and you were the one paged when it broke. Expe

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s Device Experiences team is focused on building innovative, user-facing software experiences across Windows client devices and emerging hardware-software platforms. The team works at the intersection of software, hardware, and AI, exploring new ways these technologies can come together to create intuitive and meaningful product experiences, including emerging health-focused initiatives. As an intern, you’ll have the opportunity to contribute to next-generation projects, collaborate across disciplines, and help bring new experiences from early concepts and prototypes to working solutions. What You Might Do Contribute to the foundational building blocks of our frameworks, helping create intuitive, responsive, and enjoyable user experiences. Collaborate closely with designers and engineers to prototype, iterate on, and bring new interactions and product experiences to life. Tackle challenging technical problems, identify tradeoffs and constraints, and communicate issues, needs, and potential solutions clearly across the team. Explore and develop new interaction models by connectin

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Discovery Team in App Experiences manages a wide array of features and systems to help communities form, grow, and thrive on Twitch. These features let people participate in their favorite communities and discover new ones more efficiently. We work hard to bring novel opportunities to the world of streaming both individually and in collaboration with similar streamers. Our consumer facing features span both web and mobile surfaces, we’re working hard to build fast, reliable, and easy to understand client-side experiences. This position is primarily focused across the entire stack (React and Golang) but will lean initially more toward backend systems, with future efforts moving more client-side. This position is in San Francisco, CA. You Will: Work with product managers, technical leads, and other engineers to design, develop, launch, and operate interactive experiences Investigate, instrument and solve performance problems Build distributed applications at scale Collaborate with both your team and related teams - fostering shared understanding of how to solve common problems and deliver solutions Work backwards from customer problems to drive business impact You Have: 1+ Years experience developing software in a professional environment Prior experience building consumer-f

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are hiring a Firmware Validation & Integration Engineer for our autonomy software team. This is a critical role to build robust and scalable validation for our firmware and systems to ensure reliability at every level. In this role, you will work with our electrical, firmware, and autonomy engineers to build the infrastructure and test suites required to validate the system. This includes designing and implementing our Hardware-in-the-Loop (HIL) simulation environments and automation frameworks from the ground up. You will report to the Autonomy Platform Lead on our Autonomy Platform Team at DoorDash Labs. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Play an integral role on a small and focused team. Design and build Hardware-in-the-Loop (HIL) systems to simulate vehicle dynamics and sensor data for comprehensive firmware and system-level validation. Develop automated test infrastructure and software tools to exercise multiple embedded platforms throughout our robot system. Interface many layers of our control system including vehicle controls, power management, and motion control to ensure seamless system integration. Implement low-level test sequences and validation algorithms to safely stress-test vehicle components such as batteries, drive-train, and thermal management devices. Collaborate with cross-functional teams to identify edge cases and hardware-software corner cases that impact vehicle safety and performance. We’re excited about you because… BS/MS degree in Computer Science, Robotics, Electrical Engineering, or related technical field. 5+ years of experience in validati

About the Team The Spark Platform team owns and operates DoorDash's Apache Spark ecosystem — the execution runtime, remote shuffle service, cluster scheduler, and reliability tooling that powers the company's data, analytics, and ML workloads. We run Spark across the company at significant scale and continue to expand the workloads, capabilities, and consumer base we serve. Orchestrating and operating thousands of Spark cluster deployments is a complex distributed system problem which the team invests heavily in runtime optimization, systems architecture, multi-tenant scheduling, and end-user tooling. About the Role As a Senior Software Engineer on Spark Platform, you will set the technical direction for our in-house Spark deployment and shape the architecture that will run DoorDash's data, analytics, and ML compute for the next five years and beyond. You will own the deep, cross-cutting problems that span the runtime, the shuffle service, the scheduler, and the overall service reliability — making the architectural calls that compound across the platform's lifetime. You will partner with the Engineering Manager on technical roadmap, hiring, and team shape, and act as the senior technical voice in cross-team partnerships with Data Engineering, ML Platform, and product engineering teams that depend on the platform. You must be located in San Francisco, Sunnyvale, Seattle, or New York City for this hybrid position. You will report into the Engineering Manager on our Spark Platform team. You're excited about this opportunity because you will… Set the multi-year technical direction for an in-house Spark-on-Kubernetes platform — runtime, shuffle, scheduler, reliability — and make the architectural calls that compound for years. Own the deepest distributed-systems problems on the team: shuffle architecture, multi-tenant scheduling, runtime performance, and the failure modes that only show up at scale. Partner with the Engineering Manager on technical roadmap, hiring, inte

About the Role: Join us in shaping the future of streaming. Tubi is a free, ad-supported streaming service with a mission to make entertainment accessible to everyone. We serve millions of viewers with a massive library of movies, TV shows, live channels, and personalized recommendations, all without a subscription. As streaming continues to evolve, Tubi is building the technology, product experiences, and platform capabilities that help people discover and enjoy content effortlessly across every screen. If you’re excited by consumer-scale mobile engineering, high-quality user experiences, and the opportunity to impact how millions of people watch entertainment, we’d love to meet you. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. About the team: The Android team at Tubi builds the app experience that millions of users rely on to discover, browse, and watch content. We care deeply about performance, stability, accessibility, and thoughtful product execution. Our work spans core playback experiences, content discovery, personalization, onboarding, advertising experiences, and the mobile platform foundations that help teams ship quickly and safely. As a Senior Android Engineer, you will design, build, and deliver high-quality product features for Tubi’s Android app. You’ll work closely with Product, Design, Backend Engineering, QA, Data, and other client teams to create intuitive, reliable, and scalable mobile experiences. You’ll also help guide technical direction, improve engineering standards, mentor other engineers, and contribute to the long-term health of our Android codebase. This is a role for someone who enjoys building polished consumer products, solving complex technical problems, and raising the bar for Android engineering. What you’ll do Build elegant, performant, and reliable Android experiences using Kotlin and modern Android development practices Lead the full l

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role HP IQ is shaping the future of next‑generation experience for HP Customers, and we’re looking for a Program Manager who can help drive that mission. This role sits at the heart of how our teams build, validate, and deliver AI‑powered experiences with exceptional quality and developer efficiency. You’ll lead programs that strengthen QA processes, enhance developer workflows, and accelerate engineering velocity across HP’s AI product portfolio. Success in this role requires a blend of technical fluency, structured program leadership, and the ability to communicate clearly across—and up—the organization. Responsibilities Program Leadership & Execution Drive end‑to‑end planning, execution, and delivery of QA and Developer Experience programs within the HP IQ organization. Build and maintain program roadmaps, milestones, and KPIs that align with organizational priorities. Identify risks, dependencies, and cross‑team impacts early, and lead mitigation strategies. Ensure consistent alignment across engineering, QA, product, data science, and partner teams. Quality & Developer