Technical Support Engineer 3 in Toronto

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Fulfillment group, in Marketplace, at Lyft is responsible for determining what inventory can be reliably offered for a given rider session and reliably fulfilling rider requests. The group has a few sub teams that are responsible for generating feasible offers for riders, connecting rider requests with drivers to fulfill those offers and a demand and supply lifecycle platform that power great rideshare experience. As a software engineer at Lyft, you'll collaborate with other software engineers and cross functions like product, data science and analytics to lead and execute large projects from idea to efficient execution. We're looking for a motivated Software Engineer who is passionate about solving challenging technical problems and is excited about working in a fast-paced, innovative and cross-functional environment where they will take on some of the most interesting and impactful problems in ridesharing. Responsibilities: Contribute to the roadmap and architecture based on technology and business needs Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various trade offs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Build Features from tech specification to positive execution Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags and tech talks Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience 3+ years of software engineering industry experience Proficiency in object-oriented programming Experience designing, debugging and running fault-tolerant, highly available, large-scale di

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. At Robinhood, Quality Engineering (QE) is a critical function within our broader engineering organization. We serve as the final line of defense for product quality—empowering teams to ship confidently by embedding robust test strategies, running critical end-to-end checks, and maintaining automation systems that scale with our product velocity. Our mission is to uphold a high bar for customer experience, especially during P0 launches, through a mix of technical expertise, test execution, and cross-functional collaboration. As a Senior Quality Engineer, you will support high-impact product launches by designing test strategies, executing manual and automated testing, and partnering with our contractor team on regression test cycles. This role requires someone who thrives in fast-paced environments, cares deeply about the customer experience, and is eager to shape the test infrastructure behind Robinhood’s iOS, Android, and Web apps. This role is based in our Toronto office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office ex

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our ultimate goal is to be a leader in democratizing access to private and public equity markets by making those assets available on-chain and be tradable 24/7. As a Staff Software Engineer in this role, you will work on the most critical projects across Tokenization, Robinhood Chain, and the Robinhood Wallet. Most importantly, you will proactively coach and uplift other team members, drive engineering excellence, and set the highest bar for quality. This role is based in our Toronto office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own the technical vision and execution for Robinhood Chain, the Tokenization Engine, and the Robinhood Wallet Design, build, and operate the core services that power Robinhood Chain, the Tokenization Engine, and the Robinhood Wallet Remain deeply hands-on by writing production code, leading complex implementations, and setting the standard for engineering quality across the platform Improve

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. At Robinhood, Quality Engineering (QE) is a critical function within our broader engineering organization. We serve as the final line of defense for product quality—empowering teams to ship confidently by embedding robust test strategies, running critical end-to-end checks, and maintaining automation systems that scale with our product velocity. Our mission is to uphold a high bar for customer experience, especially during P0 launches, through a mix of technical expertise, test execution, and cross-functional collaboration. As a Quality Engineer, you will support high-impact product launches by designing test strategies, executing manual and automated testing, and partnering with our contractor team on regression test cycles. This role requires someone who thrives in fast-paced environments, cares deeply about the customer experience, and is eager to shape the test infrastructure behind Robinhood’s iOS, Android, and Web apps. This role is based in our Toronto office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experienc

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team of bold thinkers and sharp problem-solvers who are wired to make an impact. The Ops Platform organization develops internal platforms that replace repetitive manual processes with AI-driven systems. These tools support key areas such as Fraud Operations, Account Operations, Financial Crimes Operations, and Retirement Services. The team works closely with product, data science, and operations partners to deliver reliable systems that improve decision-making and efficiency! As a Software Developer, you will design and build platforms that enable operational teams to investigate and resolve issues more quickly and accurately. You will work with large datasets and signals to create tooling that supports fraud investigation and other operational workflows. You will collaborate with data scientists and machine learning engineers to translate manual processes into automated systems. Your work will focus on improving system reliability, reducing operational effort, and increasing the speed at which new products and features can be supported across Robinhood’s offerings. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do You will define technical direction and make architectural decisions for systems that support operational workflows across multiple product lines You will build tools that proces

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold builders and sharp problem-solvers who are wired to deliver great outcomes. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. The DevX team’s mission is to build and operate the core developer infrastructure at Robinhood. Our team owns and scales the systems that thousands of engineers rely on daily, partnering with software developers across the company to make development fast, reliable, and cost-efficient! As a Staff Software Developer, you will act as a technical leader for our build and developer infrastructure, driving the strategy and execution of the systems thousands engineers depend on every day. Your work will span our build systems, CI pipelines, and remote development environments, ensuring engineers can code, test, and build with speed, safety, and reliability at scale. In this role, you will collaborate with teams across Robinhood to eliminate developer friction and raise the bar for engineering productivity. This is a high-visibility leadership opportunity to shape our developer ecosystem and set new standards of engineering efficiency! This role is based in our Toronto, ON office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Architect the long-te

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. Engin

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.This is an exciting opportunity to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor, supporting both front office users and a progressive eFX programme. What you'll do: Support IT solutions for various business lines globally including FX, Money Market, STIR and Options Offer technical expertise and support for the systems used Manage and resolving incidents and outages Manage requests for changes, system releases and capacity planning Disaster recovery, planning and execution How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.This is an exciting opportunity to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor, supporting both front office users and a progressive eFX programme. What you'll do: Support IT solutions for various business lines globally including FX, Money Market, STIR and Options Offer technical expertise and support for the systems used Manage and resolving incidents and outages Manage requests for changes, system releases and capacity planning Disaster recovery, planning and execution How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in

Overview: Qsight is a high-growth division of Guidepoint focused on building data intelligence solutions for the healthcare sector. Qsight leverages proprietary datasets and rigorous analysis of alternative data sources to generate actionable insights for top-tier institutional investors, medical device manufacturers, and pharmaceutical companies. The Qsight team develops market intelligence products designed to be highly relevant, accurate, and scalable – delivering superior insights to a diverse, global client base. We are seeking an experienced, motivated Tehnical Operations Engineer to join our growing team. This is a multiple-hats role focused on SaaS/platform operations and tier-2 support for client-facing systems. You will own the administration and reliability of key tools, troubleshoot and resolve escalations with clear documentation, and build lightweight automation and reporting to reduce manual work as we scale. You will partner closely with Customer Success, Product, and Engineering to proactively monitor, support, and improve critical systems. Through practical, creative problem-solving, you will strengthen reliability, accelerate time to resolution, and increase operational visibility. Day to day, you will triage and resolve client technical questions, manage vendor license administration and renewals, and produce reporting that informs operational decisions. This role is a launchpad toward an SRE/Platform Engineering track as you grow into deeper automation, reliability engineering, and systems design work. This is a hybrid position based out of our Toronto office. What You’ll Do: Platform Support Own routine ops and configuration changes for critical SaaS platforms – Including Tableau, Freshdesk, Datadog, and our own client facing and internal portals Configure and maintain Freshdesk portals, routing, SLAs, permissions, integrations, etc. based on business requirements. Automate manual operations with Python, PowerAutomate, and shell scri

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

About the Team: Tubi's Internal Tools team is at the forefront of AI integration, developing everything from developer resources to production-grade AI for business operations. We are the group responsible for turning AI from an experiment into an operating capability: training, infrastructure, developer agents, and AI-powered business systems. Engineers operate with high ownership and autonomy, collaborating on shared architectural decisions and AI infrastructure. What You'll Do: Own systems end to end — design them, build them, and support them in production. Lead the projects you own: sequence the work, decide what lands first, and set technical direction for the engineers working with you. Sit with the people who use what you build, and turn what you learn there into a system. Design the service boundaries, contracts and schema evolution that let our platforms grow without breaking the teams depending on them. Make our AI systems dependable in production: evaluation harnesses, human approval steps before an agent acts, retries that handle a model returning something unexpected, and cost tracking that tells you what a task costs before you run it. Build what other engineers build on — agent skills, tool and MCP integrations, shared libraries — and raise the bar through code review, design discussion and mentoring. Spot the platform work nobody has asked for yet, make the case for it, and build it. Your Background: 5+ years of professional experience building and operating production systems, from design through production ownership. A system you designed and can walk us through end to end — where its boundaries sit, what constrained it, and what you chose against. Strong programming proficiency in a statically typed language such as Rust, Go, C++, Java, Kotlin, C#, or TypeScript. Production Rust is a plus rather than a requirement. You have owned a service in production: you wrote the runbooks, you knew what it cost, and you were the one paged when it broke. Expe