Trust And Safety Director in San Francisco

About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and continuously improves DoorDash's global support network, with the goal of delivering a high-quality and consistent customer experience. This role sits within the Safety Customer Experience team, focused on the most critical and high-risk incidents on the platform. The team owns some of the most sensitive customer interactions at DoorDash, where thoughtful operational and product decisions directly improve customer trust and platform safety. About the Role You'll operate at the intersection of Product, Operations, and Customer Experience to improve how DoorDash prevents, identifies, and responds to the most critical safety incidents on the platform. You'll partner closely with Product, Policy, Analytics, and Operations to design scalable solutions that deliver accurate, timely support during customers' highest-stakes moments. This role requires a detail-oriented operator who can navigate complex problem spaces, design scalable processes, and execute with precision in a fast-paced environment. You’ll be expected to take ownership of ambiguous, high-stakes problems and translate them into structured, actionable solutions. You’re excited about this opportunity because you will… Drive Safety Strategy – Partner with cross-functional teams to identify and execute initiatives that improve how DoorDash prevents, identifies, and responds to safety incidents. Own End-to-End Experience – Design and optimize the full lifecycle of safety incident handling, including reporting, workflows, support execution, and tooling. Drive Data-Driven Decisions – Leverage data and case-level insights to identify root causes, measure performance, and prioritize opportunities to improve the safety customer experience. Influence Cross-Functionally – Collaborate with Product, Engin

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The Developer Experience (DX) team at Amplitude builds and maintains the foundations that power how developers integrate, extend, and trust Amplitude across platforms. Our mission is to make Amplitude’s SDKs reliable, easy to adopt, and a joy to build on, so customers can confidently instrument their products and unlock insights at scale. We’re looking for a Staff Software Engineer, iOS to play a key technical leadership role on our DevEx team. In this role, you will lead the design and development of Amplitude’s core iOS SDKs, including Analytics and Session Replay , and serve as the iOS platform expert that other SDK teams, such as Statsig, Guides, and Surveys rely on. As a Staff Engineer, you’ll operate with a wide scope and high impact: setting technical direction for the iOS platform, driving cross-SDK architecture, improving performance and reliabilit

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. You'll work side-by-side with talented product managers, data scientists, software engineers, fraud intelligence, and operations teams. Together, you'll design and build ML solutions that have direct, meaningful impact on user trust, business success, and the global Airbnb community. The Difference You Will Make: As a Senior Machine Learning Engineer on the Trust team, you will actively contribute code and ideas that shape the ML systems protecting millions of Airbnb users. You'll own and deliver ML projects end-to-end — from designing and training models to productionizing and operating them at scale, while collaborating closely with cross-functional partners. You'll tackle real-world challenges such as account takeover, fake accounts, payment fraud, and bot detection. Your work

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Design Manager at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role Trust is the foundation of every interaction on DoorDash. We're looking for a design leader who can define and drive a vision for designing for integrity at scale. In this role, you will join the Integrity organization. You’ll lead a team of designers working across fraud prevention, trust, safety, and compliance — protecting millions of consumers, Dashers, and merchants while keeping the platform seamless and trustworthy. You will report into the Head of Design for our Customer Experience & Integrity organization. This role is hybrid- 1–2 days per week in one of our Design Hubs. You’re excited about this opportunity because you will… Set the technical direction for Design across your product area — decide what gets built, in what order, and why; connect multiple teams around shared platforms so the work compounds instead of duplicating Work on ambiguous problems and turn them into architecture decisions and working systems that teams actually use; earn trust with leadership not through decks, but through prototypes and shipped code that make your point for you Stay close to the code and the craft across multiple projects at once — you're not just reviewing, you're building; the work you ship will move real metrics across the product area

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. Our Approach As part of the interview process, you’ll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale’s AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. Responsibilities: Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal Collaborate closely with internal operators (your use

About the Team DoorDash’s GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wolt, and Deliveroo teams safely bring GenAI-powered products, agents, automation, and personalization to production. Our mission is to increase the velocity of business impact from GenAI. A central pillar of that work is our evaluation platform — the unified evals backbone that lets teams measure, trace, and trust the quality of LLM and agent systems across the company, powering trace/score ingestion, LLM-as-judge workflows, agent simulations, and LLM observability for the tens of millions of daily requests flowing through our LLM Gateway. We also own core platform surfaces including the Agent Gateway, open-weights model serving and batch inference, guardrails, and cost attribution. About the Role You will join a small, high-leverage team building production infrastructure for Generative AI at DoorDash, with a primary focus on our evals and LLM observability platform: the systems that let teams evaluate, trace, and continuously improve the quality of LLM and agent products. You’ll work across evaluation frameworks and SDKs, OpenTelemetry-based trace/score ingestion, LLM-as-judge and offline/online eval pipelines, agent simulations, data pipelines, backend services, and observability. This role is ideal for an engineer who enjoys building reliable measurement and quality primitives in a fast-moving technical area where product needs, model capabilities, vendor ecosystems, and evaluation methodologies are evolving quickly. You’re excited about this opportunity because you will… Build the infrastructure that helps DoorDash teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. Work on our unified evals platform — evaluation SDKs, OpenTelemetry trace/score ingestion, LLM-as-judge, offline and online eval pipelines, and agent simulations — alongside the LLM Gatew

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a highly organized, tech-savvy, and proactive litigation paralegal to join Reddit’s Legal team. In this role, you will be the primary paralegal and operational lead supporting Reddit’s Employment, IP, and General Litigation teams. This role is ideal for someone who is equally comfortable handling day-to-day matter support and scaling systems to make a growing litigation function run better. You should be excited to own core litigation support workflows, improve processes, manage discovery and preservation work-streams, and help Reddit use legal technology and AI thoughtfully to increase efficiency. Location : Hybrid. This role is remote; however, the successful candidate must be able to work from our San Francisco office approximately once a week. What You’ll Do: Serve as the lead paralegal supporting Reddit’s employment, IP, and general litigation dockets. Own core case support workflows, including matter intake, trackers, calendaring, document management, deadline tracking, and matter closeout. Coordinate with outside counsel on filings, discovery, document collection and production, invoices, and day-to-day matter administration. Own and manage Reddit’s legal hold and preservation process, including drafting legal hold notices, issuing and tracking legal holds, and managing preservation activities within various systems to ensure the preservation of potentially relevant information. Lead and assist with e-discovery matters, including initiating and managing data collections

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Media Experience team exists to empower users to discover, consume, and engage with the best media content on Reddit. We do that by making video consumption intuitive and engaging. Because video is a powerful medium for community connection, our goal is to ensure our video experience is best-in-class for every user. Our north star is growing video views and video users . These are users who consistently return to Reddit for the unique, authentic content that fuels our communities. Achieving this level of consistent engagement requires a product flywheel that surfaces the right video features, UI optimizations, and playback improvements at the right moment to accelerate organic engagement. We use data, Quality of Experience (QoE) signals, and rapid product experimentation to identify and resolve any friction preventing a seamless viewing experience. We move with urgency, instrument everything, and treat a missed engagement milestone as a signal to learn from, not a number to ignore. If you want to build iOS video experiences that measurably change the trajectory of tens of millions of users and improve the overall engagement of Reddit itself, this is your team. What you’ll do: 🚀 Drive the Technical Strategy for Media Engagement Lead the iOS architecture for user-facing features that boost video discovery and consumption. You’ll design and build immersive viewing surfaces and intuitive UI/UX flows that directly maximize watch time, user retention, and daily active video consumers. 🔬 Champion for User Experience With

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Director, People Partners for Product, Design & Engineering (PDE), you'll be partnering with the leaders that are responsible for the teams building Figma and leading a team of highly skilled People Partners. You'll operate as a trusted advisor - coaching, challenging, and guiding the organization through rapid growth, reorganization, and change. As a member of the People team, you’ll partner closely with all of our People functions to build a best in class people function. If you’re energized by ambiguity, adept at building deep relationships, and excited to shape what great People Partnering looks like at Figma, we’d love to hear from you! This is a full time role held from our San Francisco hub. What you'll do at Figma: Serve as the strategic People Partner to Figma’s CTO and Chief Design Officer, building the credibility and trust to influence how they lead, organize, and grow their teams Lead and develop a talented team of People Partners across the Product, Design and Engineering organizations Lead and execute our People Programs such as org design, resource management, performance, and change management through periods of rapid scaling, reorganization, and shifting priorities Drive the core people cycles for your orgs across performance, calibration, talent reviews, succession planning while raising the bar on quality and consistency Partner across the People function and our cross functional partners to help execute the People strategy across the PDE organization Use data and insi

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Help Build the Next Iconic Financial Brand Social is where brands earn relevance through culture, speed, creativity, and trust. SoFi is looking for a Brand Director, Social Strategy to help lead the next era of our social brand presence — building breakthrough strategies, developing platform-native content, and shaping how millions of people experience SoFi online. This person will play a critical role in building awareness, making SoFi a household name, and driving long-term brand equity through social-first storytelling, cultural relevance, and best-in-class execution across platforms. This role is for someone who understands both internet culture and brand building. Someone who can present a strategic vision to senior leadership, then jump into the feed and execute. Someone equally comfortable developing highly produced campaigns and scrappy content that cuts through because it feels native to the platform. We’re at a critical moment in growth. Our opportunity is massive across sports, creators, partnerships, live events, and social platforms and we need a leader who can help turn that momentum into awareness, consideration, and brand love. You’ll lead a small, high-impact team responsible for: Building social strategies that break through Leveraging member data and social trends to drive social

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Public Sector engineers build the core product including the systems required to ingest and process federal datasets that support real-time decision-making in contested environments. As a New Grad Software Engineer on this team, you will own meaningful, mission-facing work from day one: shipping features, sitting with the government stakeholders who use them, and iterating fast. Example Projects Build multi-layered guardrails that keep agents safe and predictable in high-stakes federal environments Optimize data retrieval for agents, including RAG pipelines over large, heterogeneous federal datasets Build orchestration for fleets of asynchronous agents running long-horizon tasks Develop systems that automatically alert users to deviations and anomalies in incoming data Create interfaces that illustrate how an agent reached a decision, so operators can audit and trust its output Develop data pipelines and ML infrastructure that make previously siloed government data sources accessible to agents Build evaluation infrastructure that measures model reliability against mission requirements Ship full-stack tooling that lets analysts query, visualize, and explore mission data Deploy and harden applications into secure, air-gapped, and cloud-native government environments Requirements A graduation date in Fall 2026 or Spring 2027 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics) Product engineering expe

Sigma is transforming how businesses allow customers to build apps, agents and dashboards on top of governed enterprise data. Hence, we are growing the design team and looking for designers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of designers with a shared mission to make data easily accessible for all users. We're looking for a Senior Product Designer / Design Engineer who sits at the intersection of interaction design and AI engineering: someone who uses AI to ship faster, builds the skills and evals that make AI more effective, and invents new interaction paradigms for how people work alongside intelligent systems. This isn't a traditional design role. Yes you'll be using Figma, but also writing code with AI, training it, evaluating it, and questioning every assumption about what a "UI" can be when the interface itself reasons. Please note this is a 4 day on-site role in our San Francisco office. What You'll Do Start with AI, stay with AI. Use LLMs to clarify scope, draft specs, surface edge cases, and align your team before committing to a direction, use AI coding tools to build and iterate on the solution itself, and merge code to prod when fits. Prototype in code. Build working interfaces with Cursor and Claude Code, guiding structure, behavior, interaction, motion and UX quality while AI handles implementation. Partner directly with engineering to decide what moves into the product and what stays as a validated spike. Bring it to production. Fix small interaction and refinement issues directly on prod code. Design new AI interaction paradigms for conversational interfaces. Invent and validate novel patterns for how users converse with, direct, and trust AI systems - especially in data contexts where precision and confidence matter. Write evals, skills, and help on tools. Build the scaffolding that makes AI reliabl

About the Team DoorDash is a data driven organization and relies on timely, accurate and reliable data to drive many business and product decisions. The Core Data Platform organization owns all the infrastructure necessary to run an operationally efficient analytical data stack. About the Roles The Data Platform team spans data mobility frameworks, ingestion, infrastructure, tools, and governance. Together, they design and operate scalable compute and ingestion frameworks using technologies such as Spark, Flink, Kafka, Airflow, and modern lakehouse solutions, while also building abstractions and tools that simplify data workflows for engineers, analysts, and ML practitioners. In parallel, these teams establish strong data quality, cataloging, privacy, and compliance standards to ensure trust in analytics and regulatory adherence. As relatively high-impact teams, they offer engineers the opportunity to shape the roadmap, influence core platform decisions, and directly enable DoorDash’s business-critical insights and real-time personalization capabilities. You must be located in San Francisco, CA, Sunnyvale, CA, Seattle, WA, or New York, NY. You're excited about this opportunity because you will… Drive vision & strategy for building the frameworks charter and position it to handle the challenges of a rapidly growing business. Scale the analytical platform for the increasing amounts of data and use cases. You will bring your expertise in building and operating high scale systems with a focus on reliability, scalability and cost efficiency. Collaborate with stakeholders building solutions on top of the platform Foster a positive and supportive work culture, upleveling others. We're excited about you because you have… B.S., M.S., or PhD. in Computer Science or equivalent. 2+ years of industry experience at our I4 level, 5+ years of industry experience at our I5 level Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in th

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin