Customer Relationship Advocate in Ireland

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Enterprise Sec

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . Who we are At Twilio, we’re shaping the future of communications

About Datadog: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible. The Opportunity: We are seeking a Senior Revenue Accountant to join our growing Finance team at Datadog. As a member of the finance team, the Senior Revenue Accountant will be a key member of the team in developing more efficient revenue / billing data flow and close processes and be on the front lines of supporting the rapid growth of the Company. You Will: Work closely with the broader finance team to support the finance operations, accounting and compliance function for our business. Complete month-end close responsibilities including preparing journal entries, balance sheet reconciliations, and supporting schedules. Prepare memos and analyses surrounding revenue recognition under ASC 606 for more complicated billing arrangements Assist in calculation of key internal revenue metrics and invoicing during month-end close. Generate and issue prepaid and monthly invoices issued in arrears. Help customers understand their bills, which vary with usage and plan type. Effectively detect, communicate and work to resolve customer bi

About Datadog: Datadog is a best-in-class SaaS business, delivering a rare combination of growth, profitability, and stock market appreciation. Built by engineers, for engineers, our monitoring and security platform is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops, and Security teams globally. Come join the team for an exciting opportunity to learn from top-level leaders and colleagues and grow alongside the company as we rapidly expand. The Team: Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. The Opportunity: Datadog is the monitoring and analytics platform for developers, IT teams and business users in the cloud age. We're scaling our Inside Sales team to help IT and Technology leaders recognize Datadog’s impact in their digital transformation and migration to the cloud. This is an opportunity to bring a proven product, loved by thousands of customers, to a multi-billion dollar market. You Will: Focus 100% on net new logo acquisition Manage the full sales cycle Run and partner with Sales Engineers on demos Use tools such as Sales Navigator and ZoomInfo Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users You Are: Focused on hunting and closing net new logos A top performer with a history of success Bold on the phones, and creative in your emails Able to strategic

We’re hiring a Senior Technical Product Marketing Manager to lead positioning, messaging, and product adoption across our AI and agentic context solutions. This is a high-impact role for a technical marketer who thinks and acts like a builder. Most AI systems don't fail because the model is bad—they fail because they lack a crucial, contextual foundation. MongoDB owns a piece of nearly every step in that chain. This role requires deep technical expertise across the context stack—including VoyageAI embedding and reranking models, MCP Server, and the coding agent ecosystem (Claude Code, Cursor, GitHub Copilot, Gemini CLI, Codex, etc.)—combined with product marketing instincts to deeply understand the market and translate technical depth into crisp, differentiated messaging for distinct user and buyer personas. The ideal candidate has experience building and shipping AI-enabled products and using developer tools in their day-to-day workflows. Individuals with prior experience in technical sales, developer relations, or software development are encouraged to apply. The ideal candidate is a voracious consumer of AI research and pays close attention to shifting patterns in how software and AI applications are built and consumed. This individual is confident in communicating with technical practitioners and non-technical decision makers in one-to-few and one-to-many engagements for internal and external audiences. You will leverage your technical depth to craft clear, compelling, and highly differentiated messaging by working backward from customer requirements. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Drive Strategy & Execution: Act as the strategic owner for MongoDB’s context engineering portfolio—MCP Server, Agent Skills, VoyageAI, and more— aligning roadmap and go-to-market with MongoDB’s long-term business goals, in collaboration with Product Management, Engineering, Developer Relations, Partn

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skill

Come join and lead the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for a talented Lead Engineer to join the team and be founding members, where you will play a crucial role in our multi-year roadmap. Our team champions a strong culture of inclusivity, diversity, and collaboration, and lives MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. If you want to lead a fast-growing team that applies security and systems engineering fundamentals to protect a popular database at scale, join us! We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Candidate Profile 3+ years of experience managing a team of software engineers, including hiring, performance and growth management, compensation planning, and mentoring You have 8+ years of experience building production-quality systems software with large backend/compiled codebases, ideally in Rust. Bonus points for experience with performance profiling, network protocols, TLS, and connection management You have strong technical judgment that you use to effectively guide engineering decisions in security-sensitive or networking-adjacent domains You put the customer first and don't hesitate to cross team boundaries in search of the right solution Solid experience in designing, writing, testing, maintaining, and operating mission-critical software systems Bonus points Professional or advanced academic expertise in the domains of security or networking You enjoy coaching, career development, and creating growth opportunities to help your

At MongoDB, we are disrupting industries and equipping developers with the tools to create extraordinary applications that impact daily lives. As the leading developer data platform and the pioneering database vendor to execute an IPO in over two decades, we offer an environment at the cutting edge of creativity and innovation. The international data management software landscape is vast and expanding swiftly. Data from IDC indicates the global database management systems (DBMS) software market was valued at roughly $82 billion in 2023 and is projected to scale to approximately $200 billion by 2030, demonstrating an exceptional compound annual growth rate. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. The Role & Team Overview We are seeking an accomplished technical leader to join our Technical Services organization as the head of the EMEA Incident & Escalation Management teams. In this critical capacity, you will guide the teams responsible for ensuring our clients can smoothly operate MongoDB at scale and seamlessly navigate any technical hurdles. This position demands a leader who can maintain a hands-on approach—taking direct ownership of high-profile escalations that require coordinated corporate responses—while concurrently expanding the team, refining processes, and advancing strategic objectives within a global critical situations management framework. Team Overview: As an integral component of the Customer Organization, Technical Services boasts more than 500 global members across worldwide offices. We maintain industry-leading customer satisfaction metrics through a 24x7x365 'follow-the-sun' support framework, with specialized regional teams across the Americas, EMEA, and APAC. The EMEA team operates out of hubs including Dublin, Milan, Barcelona, and Tel Aviv. Core Responsibilities Collaborating with global leadership to architect and execute strategic plans for critical situations management,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas indust

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas indust

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ S

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta on Okta Identity Architect Opportunity This is not a traditional architect role. At Okta, an Okta on Okta Identity Architect is the premier technical execution tier above Principal Engineer—acting as the ultimate hands-on practitioner of our own cloud platform. While you won't be writing application code, you will get your hands dirty configuring, extending, and testing the boundaries of the platform. You are the builder who proves our platform works in the real world. As organizations successfully adopt phishing-resistant MFA, attackers have shifted their tactics—increasingly deploying Adversary-in-the-Middle (AiTM) phishing kits and info-stealer malware to execute session hijacking via cookie theft. Furthermore, with the explosive rise of autonomous AI workloads, securing human identity is no longer enough; we must now protect and govern a fast-growing sprawl of non-human, agentic workflows. Are you an elite engineer running Okta at a customer organization today? Have you ever configured our platform, pushed Okta Platform Services to their limits, and thought: "If I worked at Okta, I know exactly how we could make this platform better" ? We are looking for a highly mature, technical leader who is already a deeply experienced, hands-on Okta customer practitioner to drive the technical execution of our Identity Security & Agentic Identity portfolio. In this role, you will transition from being an external customer to becoming the technical corn

Stripe is building the economic infrastructure for the internet. Millions of businesses use Stripe to accept payments, manage revenue, and grow globally. Stripe Tax helps businesses calculate, collect, and manage indirect taxes as they sell across products, markets, and business models. We’re hiring a Staff Product Manager to help shape the future of Stripe Tax. In this role, you will lead high-impact product strategy and execution across a broad portfolio, making it easier for businesses to understand, calculate, collect, and manage tax as they grow. What you’ll do As a Staff Product Manager on Stripe Tax, you will identify the most important opportunities to improve our tax products and turn them into focused strategies, durable platforms, and exceptional user experiences. You will work closely with Engineering, Design, Tax, Partnerships, Go-to-Market, and other product teams to: Set strategy and lead product initiatives that help more businesses successfully adopt and use Stripe Tax. Improve the speed, accuracy, reliability, and usability of Stripe Tax calculations and related workflows. Expand support for the geographies, tax requirements, industries, products, and business models that matter most to Stripe users. Build capabilities for complex tax needs, such as registrations, exemptions, address and fulfillment logic, tax customization, and other business-specific requirements. Develop scalable products and platform capabilities that work across Stripe’s ecosystem, including integrations, connector apps, marketplaces, and Connect platforms. Partner across Stripe to create coherent end-to-end experiences spanning calculation, collection, reporting, and tax management. Use customer insight, market context, data, and technical understanding to prioritize investments and make clear tradeoffs. Align senior stakeholders and cross-functional partners around a shared product direction, measurable outcomes, and an execution plan. What success looks like You will help m

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Professional Services team works with our most strategic users, delivering excellence and enabling our users to succeed with Stripe. The new Forward Deployed Engineering team takes the evolution of our consulting services behind the keyboard by directly building and delivering software for our users. As a brand new offering from Stripe, we work directly with Stripe's users to build scalable Stripe integrations and standalone applications. What you’ll do In this role, you will work closely with Stripe’s Product & Engineering team to help shape the features that extend beyond what’s possible out of the box with Stripe integrations. You may be building standalone applications that are deployed in user environments, developing priority features within Stripe's ecosystem, or augmenting existing development staff for our users to deliver faster and more resilient connections to Stripe. While maintenance is part of the work, you'll often be starting new and exciting projects. Since this is a new team at Stripe, you'll succeed if you get excited about driving direction and taking ownership of your work. Responsibilities Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs Design, build, and deploy production applications that combine user business logic, Stripe best practices, and user-facing interfaces Collaborate directly with internal and external stakeholders, bridging