Systems And Solutions Engineer in Ireland

Come join and lead the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for a talented Lead Engineer to join the team and be founding members, where you will play a crucial role in our multi-year roadmap. Our team champions a strong culture of inclusivity, diversity, and collaboration, and lives MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. If you want to lead a fast-growing team that applies security and systems engineering fundamentals to protect a popular database at scale, join us! We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Candidate Profile 3+ years of experience managing a team of software engineers, including hiring, performance and growth management, compensation planning, and mentoring You have 8+ years of experience building production-quality systems software with large backend/compiled codebases, ideally in Rust. Bonus points for experience with performance profiling, network protocols, TLS, and connection management You have strong technical judgment that you use to effectively guide engineering decisions in security-sensitive or networking-adjacent domains You put the customer first and don't hesitate to cross team boundaries in search of the right solution Solid experience in designing, writing, testing, maintaining, and operating mission-critical software systems Bonus points Professional or advanced academic expertise in the domains of security or networking You enjoy coaching, career development, and creating growth opportunities to help your

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Fin confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact. In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Fin. If you’re looking for ownership, creativity, and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months we experienced an increase in demand for software engineers who work closely to our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a founding Senior Forward Deployed Engineer you’ll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You’ll play a pivotal role in revolutionizing how our most strategic customers scale customer support. You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them. If you’re looking for ownership, creativity, and the opportunity to lead R&D and Go-to-Market teams in a fast-paced environment, this role is for you. What will I be doing? Drive the adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operations.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative and qualitat

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s The Opportunity? Fin is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by an advanced AI Agent who we call Fin, who blends automation with empathy, setting a new standard in customer support. At Fin, you’ll help shape the future of AI-first customer service, showing our customers the transformative power of artificial intelligence. By inspiring a bold vision and delivering impactful solutions, you’ll make AI-powered support not just possible, but a reality for our customers. About the Role: Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments. If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? It’s an exciting time at Intercom — especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercom’s platform — including our agent Fin. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Lead end-to-end deploymen

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on con

Work Flexibility: Hybrid Position Summary We are looking for a hands-on technical leader who thrives as a true player-coach who is as comfortable solving a difficult technical problem as they are developing the people around them. As Associate R&D Manager for Stryker Foot & Ankle in Ireland, you will help grow a high-performing R&D team focused on designing and delivering innovative orthopedic solutions for surgeons and patients around the world. This role calls for someone with strong mechanical engineering depth, sound product development judgment, and the leadership presence to coach engineers, influence cross-functional partners, and drive projects forward with purpose. You will join a business with a deep commitment to Foot & Ankle innovation, a broad portfolio of advanced medical technologies, and a mission to make healthcare better. If you are passionate about building products, building people, and building something that matters, we want to meet you. What you will do: Technical Responsibilities Lead technical team members in research, design, development, modification and evaluation of modules, assemblies, or subsystems. Apply and mentor others on advanced engineering theories, principles, and concepts. Translate user needs to design inputs/specifications and produce complex system level designs independently. Conduct, design, and select advanced prototyping and testing. Mentor and influence in correction of complex product design issues. Conduct technology exploration and influence application in the business. Develop invention disclosures, patents or trade secrets. Technical / Managerial Responsibilities Execute a robust talent offense by attracting, develo

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Fin Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by over 30,000 global businesses, Fin is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What’s the opportunity? We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group . The AI Models Infrastructure team builds and operates the foundational infrastructure th

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Dublin for our hybrid working model. As an ideal candidate, you will have 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role. Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle. A Bachelor’s degree or equivalent work experience Must be fluent in Italian You may also

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern). We are looking for a Solutions Architect to support the sales and delivery of modernization engagements. This role will be based remotely in Ireland. Roles Responsibilities Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc Experience designing with scalable and highly available distributed systems in the cloud and on-prem Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders Experience installing and delivering complex demonstrations consist

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you