Account Engineer in Bengaluru

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery. You are the single point of accountability for your accounts. The customer calls you — not your manager — when they have a problem. You staff delivery teams, oversee solution quality, run executive readouts, measure ROI, drive adoption, rebuild trust when things break, and grow the book through proven production value. This is not a project management role. This is an account ownership role that combines delivery orchestration, outcome ownership, customer leadership, and commercial growth. What You’ll Own 1. Account Ownership Own your accounts end-to-end: every engagement, every outcome, every relationship. Everything good or bad stops with you. Be the single point of contact the customer calls for any problem — delivery, quality, adoption, escalation, or expansion. Maintain a holistic view of each account: engagement status, risk exposure, opportunity pipeline, and the customer’s strategic priorities for the qua

About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions by building modern data architecture using cloud and open-source technologies. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Offices: New York | Dallas | San Francisco | Lima | Bengaluru. The role below is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle complex business problems and convert them into straightforward data solutions. You will work in a fast-paced, high-impact environment and help shape data, analytics, and AI-led transformation for leading global insurance enterprises. About the Role: Sigmoid is looking to board a Leader for our Insurance Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the insurance space must understand the interconnectedness of insurance products, claims ecosystems, underwriting dynamics, customer journeys, regulatory requirements, and operational processes. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our insurance practice with a strong focus on insurance analytics and AI-led transformation. The role requires a strong portfolio leader responsible for managing strategic accounts across new business development and account growth, while partnering with senior client stakeholders to define analytics use cases across Data Engineering, Data Science, Product Engineering, and Consulting. Roles and Responsibilities: Strong understanding of Insurance sub sectors operating model, value drivers and underlying mechanics Insurance Operations - Ability to

Job Title Senior Software Technologist I - C++ Job Description Software Engineer II Your Role: • Design, develop, test, and maintain software components and applications using modern C++, C# in a Windows-based environment. • Participate in the full software development lifecycle including requirements analysis, design, implementation, testing, debugging, and maintenance. • Develop and maintain software applications using Visual Studio and associated C++, C# development tools. • Work with Windows operating system fundamentals including processes, services, registry, file system, User Account Control (UAC), and application configuration. • Create, enhance, and troubleshoot software modules while adhering to coding standards, design guidelines, and software development best practices. • Utilize GitHub for source control management including branching strategies, commits, pull requests, merges, rebasing, and code reviews. • Support and troubleshoot CI/CD pipeline issues using GitHub Actions and participate in continuous integration activities. • Manage software dependencies and package management using NuGet and Conan. • Configure and maintain build systems using CMake and Visual Studio project configurations. • Develop and execute unit tests using Google Test (GTest) to ensure software quality and reliability. • Perform debugging, root cause analysis, and defect resolution for software issues identified during development, testing, and field support activities. • Participate in peer code reviews and contribute to software quality, maintainability, and technical excellence. • Collaborate effectively with Software Verification, Product Management, DevOps, Architecture, and cross-functional teams to deliver high-quality software solutions. • Create and maintain

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Manager On Duty within Everpure’s Global Technical Support organization, you will serve as the critical mission commander orchestrating real-time resolution for enterprise-level operational incidents. Acting as the ultimate bridge between global customers, account management teams, and internal engineering resources, your goal is to safeguard business continuity and de-escalate high-priority customer emergencies. You will drive operational stability across shift handoffs, direct cross-functional resource allocation during active incidents, and champion systemic improvements across the customer experience landscape. WHAT YOU'LL DO Lead Live Crisis & Incident Escalations: Direct real-time triage, cross-functional resource allocation, and technical alignment between engineering, customer support, and sales leadership during critical incident escalations to accelerate resolution times for high-value accounts. Bridge Global Shift Hand-offs: Coordinate continuous 24/7 engagement models across international time zones with fellow Managers On Duty, ensuring seamless tracking, transfer, and execution of commitments for critical customer accounts. Drive Root Cause & Accountability Commitments: Oversee post-escalation deliverables—including technical root cause analyses (RCA) and executive follow-up meetings—to restore operational confidence and reinforce long-term partner trust. Transform Trend Insights into Op

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. At this level, you'll also help shape how the wider CVA team operates. About the Role This is not a build role, but real comfort with data is required. As a Senior Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of Mixpanel's existing customers — including the most structurally complex accounts, such as those going through a platform migration, re-implementation, or major workflow change, where the value motion and a genuine cross-functional program have to run in parallel. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal, without ever owning pricing or the commercial negotiation yourself. You're also expected to extend your impact beyond your own accounts: mentoring, sharpening team playbooks, and representing the Customer Value Architect function in cross-functional account strategy. Responsibilities • Own the onboarding outcome and time-to-value for your accounts, including the most complex accounts in the book: take the handoff from the Account Exe

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. About the Role This is not a build role, but real comfort with data is required. As a Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of existing Mixpanel customers, from onboarding through to a renewal-ready handoff. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal — without ever owning pricing or the commercial negotiation yourself. Responsibilities • Own the onboarding outcome and time-to-value for your accounts: take the handoff from the Account Executive, partner with the Delivery Engineer on the technical build, and drive the customer to their first realized value. • Own the success plan for each account — map business objectives to specific use cases and set a measurable baseline at definition time, so value can be proven later. • Lead customer enablement and training (dashboard design, funnel analysis, retention modeling) to grow how deeply and widely a customer uses Mixpanel. • Build and maintain a network of champions and evangelists ac

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe. What you'll do We're looking for a Monetization Operations Analyst to join our growing team. You'll help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Onboard sold custom contracts into our billing systems. Work with legal contracts with strong attention to detail and accuracy. Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and im

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

About the Company: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. About the Role : Sigmoid is looking to onboard a Senior Leader for our FS Consulting Practice who can bridge the gap between high-level strategy and granular operational reality. A true expert in the Financial services space must understand the interconnectedness of Financial Products & Market Dynamics. In this role, you will drive strategic initiatives, foster innovation, and provide visionary direction to our BFSI practice. The role requires a strong portfolio leader responsible for managing 3–6 key accounts across a mix of new business development (hunting) and account growth (farming). The individual will typically oversee a team of approximately 15–70 mem

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Escalation Manager, Weekend Global Coverage, you will serve as the crucial command lead safeguarding customer trust during high-stakes, critical events across AMER, APJ, and EMEA . Operating within our global follow-the-sun coverage model, you are the decisive voice when a Sev1 or critical customer event occurs, rapidly uniting engineering, support, and executive leadership to stabilize complex enterprise scenarios. This high-impact role sets the standard for weekend operational excellence, turning chaotic technical crises into clear, swift paths to resolution and ensuring seamless cross-regional transitions . WHAT YOU'LL DO Command Critical Escalations: Serve as the accountable incident commander for major customer escalations (CIEs/Sev1s) during the weekend US coverage window, establishing clear decision rights, working cadences, and swift mitigation strategies . Unify Cross-Functional Teams: Mobilize and align Support, Escalations Engineering, Service Delivery, and Account teams to ensure technical responders have immediate context and unblocked paths to restore customer environments . Lead Executive & Customer Communications: Translate fast-moving, complex technical diagnostic details into precise, highly coherent updates for executive leadership and global enterprise customers, keeping stakeholders continuously aligned . Drive Global Follow-the-Sun Handovers: Execute complete, high-quality shift ha

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Product Security team at Tide is responsible for embedding security across the full product surface, from secure design and threat modelling through to application-layer controls and vulnerability management. Within Product Security, the Remediation Operations function owns the day-to-day engine of Tide's vulnerability management programme: turning a high volume of findings from across our tooling estate into clear, prioritised, actionable work for engineering and IT teams. This role sits at the heart of that function. You will be the connective tissue between security tooling and the teams who fix things, making sure the right vulnerabilities reach the right people with the right context, and that the

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As a Senior Engineer at Tide you will be working on the designing, creating and running the rich product catalogue. We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide’s Global One Platform . We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own gui

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The next leap in enterprise Finance will not come from automating what we already do; it will come from making Finance intelligent — helping the Office of the CFO move from gatekeepers to growth catalysts with faster insight, stronger controls, and better decisions at enterprise scale. At Everpure, we do not layer AI on top of legacy workflows — we redesign the work itself. Inside the Office of the CFO, our newly formed Finance AI Factory carries a clear mandate: build AI-native Finance from the ground up — agents that surface insight as events happen, documents that are read, routed, and processed under control, and decisions backed by models that are accurate, auditable, and trusted at enterprise scale. You’ll build the team and the technology with it. As Senior Engineering Manager, Agentic AI for Finance, you’ll hire and lead a high-performing Finance AI Factory engineering team from scratch — designing and shipping production-grade, control-aware AI agents that transform how Finance closes the books, applies cash, reconciles accounts, and executes core workflows. This is a hands-on leadership role — roughly 60% architecture and technical delivery, 40% people leadership — for a builder-turned-manager who can set technical direction, raise the bar on quality, coach a high-caliber team, and translate complex finance process pain into trustworthy automation. WHAT YOU'LL DO Own the end-to-end agentic AI archi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Verify Team The Okta MacOS platform team is responsible for building Okta's MacOS Apps and SDKs. The Okta Verify app allows you to securely access your apps via 2-step verification, ensuring that you, and only you, can access your app accounts. It integrates with MacOS system features by communicating with our backend to and grant proper application access. Position Overview As a Senior SET, you will take end-to-end ownership of the test strategy, execution, and quality assurance for the Okta Verify macOS app, filling a critical gap as our existing framework scales to support advanced Apple feature sets. You will work closely with local engineers and cross-functional US-based mentors to design, build, and optimize scalable automation frameworks that completely replace manual testing validation for critical macOS authentication components. This role requires in-depth understanding of macOS system internals, native app archit

Job Title Identity Remediation and Onboarding Analyst A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Execute identity remediation initiatives across critical systems, eliminating orphaned accounts, stale access, excessive privileges, and unmanaged service accounts. Perform hands-on cleanup and risk reduction across accounts, entitlements, and privileged access in alignment with firm standards. Drive service security improvements, including remediation of clear-text passwords, credential vaulting and rotation, ownership validation, and enforcement of lifecycle controls. Support onboarding of applications and privileged accounts into the firm’s Identity Governance & Administration (IGA) solution, and Privileged Access Management platforms in alignment to firm’s access control requirements. Reduce administrative access across critical platforms by identifying excessive privileged access and implementing least-privileged controls. Strengthen group and entitlement governance by simplifying complex group structures and aligning them to standardized access models. Partner with application, infrastructure, and engineering teams to implement access changes and close control gaps. Track remediation efforts through completion, maintaining audit-ready documentation and measurable evidence of risk reduction. Monitor shared mailboxes and ticketing queues related to remediation and onboarding activities, ensuring timely response, prioritization, and es