Account Specialist in India

customer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail, insurance, tech, and education. Their responsibilities may include: Answering customer questions Helping customers compare products and services Resolving customer complaints Taking orders or processing payments Making changes to customer accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions CSRs can communicate with customers in person, by phone, or by computer via chat or email. They often act as product experts, and may be able to demonstrate how to use a product or perform basic troubleshooting. When choosing a CSR, it's important to consider the specific needs of the business. For example, a business that handles a lot of technical inquiries might need a CSR with strong technical skills. customer service representative is an individual who interacts with customers on behalf of a company or organization in order to provide help in resolving any issues or inquiries they may have

We are looking for an energetic and ambitious Business Development Executive to join our team. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are eager to build a career in business development. The selected candidate will be responsible for identifying potential clients, maintaining relationships, and assisting in the expansion of our consultancy services. Key Responsibilities: Identify and develop new business opportunities through market research, networking, and lead generation. Reach out to prospective clients through calls, emails, networking, and follow-ups to convert leads into clients. Build and maintain strong relationships with clients to ensure their satisfaction Negotiate contracts and close deals to drive revenue growth. Collaborate with internal teams to ensure seamless service delivery. Keep track of industry trends and market conditions. Prepare and present sales reports, forecasts, and performance analyses. Stay informed about industry trends and manage the company’s social media accounts. Key Requirements: Bachelor's degree in Business, Marketing, or a related field Strong communication and interpersonal skills Self-motivated and goal-oriented with a proactive attitude Ability to work independently as well as part of a team Willingness to travel for business events and job fairs

We are looking for a motivated and detail-oriented CA Article Assistant to join our team. The role offers hands-on training in accounting, auditing, taxation, GST, income tax compliance, and financial reporting under experienced Chartered Accountants. This is an excellent opportunity for aspiring Chartered Accountants to gain practical exposure and develop professional skills in a dynamic work environment. Key Responsibilities •Finalize financial statements, including Balance Sheet and Profit & Loss Accounts. •Manage GST, Income Tax, TDS, and other statutory compliances. •Prepare and file returns, audit reports, and regulatory submissions. •Lead budgeting, forecasting, and financial planning exercises. •Ensure compliance with Companies Act, Accounting Standards, and regulatory frameworks. •Liaise with auditors, financial institutions, and government authorities. •Perform financial analysis and provide actionable insights for management decisions. •Supervise and mentor junior team members, fostering a culture of accuracy and accountability. Required Qualifications & Skills •Qualified Chartered Accountant (CA) from ICAI. •Strong command of Taxation, Audit, and Financial Reporting. •Proficiency in Tally ERP and MS Excel. •Excellent analytical, communication, and interpersonal skills. •Ability to work independently and manage deadlines efficiently. Preferred Candidate Profile •Based in Delhi NCR or willing to relocate. •Self-driven, organized, and results - oriented. •Demonstrates professional ethics and a commitment to continuous learning •Keen to grow within a structured finance and compliance framework.

DR ASHWANI KUMAR VIJ Has been retained by a Professionally Managed and Growing and reputed MNC which offers Telecom and Networking Products and Solutions to select after July, 2026 : 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Location Near Delhi and 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Mumbai 1-2 Assistant Manager/Manager-Sales and Marketing ( Channel Sales ) for Location near Delhi. Our Client cater to telecom operators, ISPs, infrastructure companies, and system integrators across India. Key Responsibilities (KRA): -Driving sales and business development for fiber optic splicing machines and related telecom solutions -Handling key accounts such as telecom operators, ISPs, EPC contractors, and channel partners & distributors. -Expanding market presence and developing new client relationships -Managing end-to-end sales cycle including lead generation, meetings, negotiations, and closures -Achieving assigned sales targets and contributing to overall business growth. Experience Required : 6-15 + years in telecom / networking / optical fiber industry Target Customer Segments: Telecom operators (private & government) Internet Service Providers (ISPs) Network infrastructure & EPC companies Channel partners and distribution. Candidates working with Fibre and Networking Products and Test and Measurement Equipments and Telecom and ISP and IT Hardware companies would be Preferred. Qualification Preferred : Engineering with MBA or Post Graduate Diploma in Sales and Marketing preferred. Age Preferred : 28-38 Years. Reporting Structure: This position will report directly to the Managing Director. Please Email your Complete Resume with scanned copy of Business Card and the Salary Slip/Salary Drawn and Expected Details at :

Job Responsibilities: • Identify and coordinate with vendors and suppliers. • Source materials and obtain quotations. • Negotiate prices, payment terms, and delivery schedules. • Prepare and process Purchase Orders (POs). • Follow up with suppliers to ensure timely delivery of materials. • Coordinate with stores, warehouse, and accounts teams. • Maintain purchase records and vendor details. • Resolve supplier-related issues and ensure quality standards. • Monitor inventory and arrange timely procurement of materials. Required Skills: • Good communication and negotiation skills. • Basic knowledge of procurement and purchasing processes. • Proficiency in MS Excel and MS Office. • Good organizational and follow-up skills. • Ability to work independently and manage multiple tasks.

Plant UFC Team Member - FC will play a critical role in ensuring the timely and accurate preparation of Financial Statements, Statutory audits, and reporting of financials and other statutory reporting in adherence to applicable Accounting Standards. Additionally, this role will involve coordinating understanding business issues, and promoting the company's financial well-being. The ideal candidate will demonstrate strong leadership skills and possess a deep understanding of finance operations. Plant Accounts Control, Book Hygiene, Statutory Compliance, MSME compliance, Audits, Budgets, costing, Vendor management etc Source: Adani Group | Job ID: 51917

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can w

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 12+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. About the Role We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates. Key Responsibilities -Define product strategy and roadmap for AI-powered UPI experiences. -Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations. -Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products. -Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency. -Drive experimentation using analytics, customer insights, and A/B testing. -Ensure compliance with NPCI guidelines, privacy, and responsible AI practices. Superpowers/ Skills that will help you succeed in this role: · -3–8 years of Product Management experience in FinTech, Payments, or AI products. -Understanding of UPI, digital payments, and banking ecosystems. -Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development. -Strong analytical skills with SQL and product analytics tools. -Excellent stakeholder management and execution capabilities. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average r

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 5 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Achieve the collections target and control collection flow for specified area. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. Superpowers/ Skills that will help you succeed in this role: 1. More than 3 years of relevant experience in Collections role. 2. Demonstrated Success and achievement orientation. 3. Excellent Communication Skills. 4. Negotiations skills - strong bias for driving results in a High performance environment. 5. Strong Relationship skills. 6. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!! Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving c

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500

Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu