Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical role in supporting some of the world's most sophisticated investors, answering questions and resolving issues related to their alternative investment data on the Addepar platform. They ensure clients get the most value out of each interaction by providing accurate, timely guidance across the full scope of ADM functionality. Our ideal candidate is tenacious about tackling problems, can skillfully coordinate with internal teams, and enjoys working directly with clients in the alternative investments space. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Identify, respond to, and resolve issues and questions raised by ADM clients, providing timely and accurate support. Work in complex alternative investment data sets to identify and resolve data and calculation discrepancies. Evaluate the criticality of client issues and collaborate with other internal ADM teams (Collections, Operations) to drive resolution. Conduct root-cause an
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Accurate Bank Statement Converter in India
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JOB TITLE Talent Acquisition Analyst A CAREER WITH POINT72’S HUMAN RESOURCES TEAM As an HR Team, our mission is to be trusted business partners and advisors within the Point72 community, committed to driving a distinctive culture that values collaboration, innovation, and adaptive performance. We are a group of professionals who prioritize business context while listening to all sides, across teams and levels, with empathy. We strive to be commercial and innovative, focused on deeply understand the nuances of global and business unit dynamics and seeking unconventional ways of approaching our relationships with our people. WHAT YOU’LL DO The Talent Acquisition Analyst will be responsible for overseeing the end-to-end contractor lifecycle, with a strong emphasis on data accuracy, compliance, access governance, and spend visibility. This role will ensure contractors are onboarded efficiently, background checks are completed in accordance with policy, and system access is aligned with business needs and information security standards. Managing contractor onboarding from offer acceptance through system access activation, ensuring all required documentation and approvals are completed accurately and on time. Tracking and validating completion of background checks prior to start date, while maintaining clear documentation to support audit and compliance requirements. Partnering closely with Information Security and IT teams to ensure contractors are granted appropriate, role-based access and do not have access to sensitive systems or data unless explicitly required. Supporting periodic access reviews and ensuring timely updates when contractor scope, assignment, or business needs change. Determining contractor types and establishing clear guidelines for the appropriate process, documentation, approvals, onboarding steps, access requirements, and governance standards for each contractor category. Maintaining accurate contractor rec
A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO Monitor, triage, and assess incidents across global markets and technology platforms, validating severity, business impact, and escalation requirements. Act as command-and-control lead for major incidents, driving structured response, rapid restoration, and informed decision-making. Coordinate recovery efforts across L1/L2/L3 support teams, engineering, infrastructure, and third-party vendors to minimize business disruption. Lead internal and external stakeholder communications, including senior leadership, during incidents and service disruptions. Trigger and govern disaster recovery (DR) failover in line with predefined criteria, controls, and governance standards. Ensure accurate, timely, and audit-ready incident documentation, including detailed timelines, evidence, and impact analysis. Facilitate post-incident reviews (RCA/post-mortems), ensure root causes are clearly identified, and track corrective and preventative actions to closure. Govern end-to-end change management, including change risk assessment, CAB facilitation, approval workflows, maintenance windows, and change-related incident management. Drive continuous improvement in incident, change, and event management processes through automation, standardization, and improved tooling and alert quality. Partner with engineering and operations teams to design scalable, resilient processes, promote best practices, and enhance operational matur
JOB TITLE HR Analyst A CAREER WITH POINT72’S HR TEAM The mission of Point72’s HR team is to be trusted strategic partners to the business, delivering data-driven people insights and operational excellence that enable informed decision-making and sustained performance. We leverage analytics, technology, and rigorous execution to support leaders and employees across the firm, while fostering a distinctive, inclusive culture grounded in collaboration, innovation, and integrity. Through thoughtful use of data and insight, we help attract, develop, and retain exceptional talent at scale. WHAT YOU’LL DO • Act as the primary HR operations contact, responding to employee questions on HR policies, benefits, and standard procedures. • Manage the full employee lifecycle, including onboarding, internal moves, role changes, leaves of absence, and offboarding. • Prepare, process, and maintain employee contracts, amendments, and HR documentation in coordination with HRBPs, Legal, Payroll, and vendors. • Maintain accurate employee and benefits data across HR systems, ensuring consistency between HRIS, Payroll, and benefits providers. • Perform regular data checks, reconciliations, and audits to ensure accuracy, compliance, and data integrity. • Partner with global HR Business Partners to support day to day HR execution, allowing them to focus on strategic initiatives. • Produce recurring and ad hoc HR reports such as headcount, attrition, hiring, mobility, and workforce demographics. • Maintain and improve standardized HR dashboards, trackers, and reporting tools for HR leadership and stakeholders while ensuring data integrity. • Support internal and external audits, regulatory reporting, and workforce data requests. • Identify trends, gaps, and inefficiencies in HR data and processes, and contribute to continuous improvement, standardization, and automation initiatives. WHAT’S REQUIRED • Relevant experience in an HR Analyst or HR operations role • Experience working with HRIS plat
Here’s a summary of the role: Every enterprise deal reaches the moment where someone in security says “prove it.” You’re the person who answers — quickly, accurately, and with the evidence to back it up. As an Analyst II on our Trust & Assurance team, you’ll own a live queue of security questionnaires, third-party due diligence assessments, RFP security sections and customer assurance requests. You’ll draft at speed using AI-assisted response tooling, then verify every answer against our approved answer library, current SOC 2 and ISO 27001 certifications and the underlying evidence before it leaves your hands. Accuracy is the whole game here: a wrong answer in a customer questionnaire is a commitment we didn’t mean to make. The best part is that you won’t just work the queue — you’ll shrink it. Every recurring question you turn into a published answer on our trust site is a ticket that never comes back. If you’ve spent two to four years in security GRC, compliance, IT audit or customer assurance, you’re precise under volume, and you like being measured on turnaround time and first-pass accuracy, you’ll do well here. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a high-volume queue of security questionnaires, due diligence assessments, RFP security sections and assurance requests, delivering accurate responses within SLA. Use AI-assisted response tooling to draft at speed, then verify every answer against the approved answer library, current certifications and underlying evidence before it goes out. Triage and route incoming requests using established playbooks — resolving the routine independently and escalating anything novel, contractual or architecturally complex. Maintain and expand the answer library by adding approved answers, retiring stale ones and flagging inconsistencies, so the same question never has to be researched twice. Build out trust site and customer-facing content, and show commercial teams how to
Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Working alongside our affiliated law firms with Envoy, we are giving companies the tools they need to hire the best talent from around the world, send talent where it’s needed, and help support foreign workers and immigrants throughout the process. We’re a fast-growing, award-winning technology company, a leader in our space and are backed by some of the country’s leading venture capital and growth equity firms. As a result of continued growth, we are currently hiring Senior Immigration Paralegals to work within our office in Hyderabad, India . These roles require individuals with a strong immigration background, specifically in the field of US business/corporate immigration - this means, your experience will be skewed towards the processing of US employment-based visa applications . As our Senior Paralegal, you will be required to: Communicate and understand client US immigration requirements Work across the following types of visas: H-1B, L-1A/B, TN, EB-1/2/3, H-1B1, dependent and derivative cases, advance parole and work authorizations, AOS, and all phases of the employment-based Green Card processes Consistently focus on improving the accuracy while processing applications Maintain knowledge of industry changes and any alternations to the immigration laws Maintain an accurate record of cases and provide periodic updates as required Remain aware of regular USCIS updates Proactively identify the opportunities for process/ system improvement and work closely with lead, Technology QA and Development teams to implement To apply for this role, you should possess the following skills, experience and qualifications: Possess hands on experience in processing the complete end to end H1B / Green Card petition drafting and LCA p
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Working alongside our affiliated law firms with Envoy, we are giving companies the tools they need to hire the best talent from around the world, send talent where it’s needed, and help support foreign workers and immigrants throughout the process. We’re a fast-growing, award-winning technology company, a leader in our space and are backed by some of the country’s leading venture capital and growth equity firms. As a result of continued growth, we are currently hiring Senior Immigration Paralegals to work within our office in Hyderabad, India . These roles require individuals with a strong immigration background, specifically in the field of US business/corporate immigration - this means, your experience will be skewed towards the processing of US employment-based visa applications . As our Senior Paralegal, you will be required to: Communicate and understand client US immigration requirements Work across the following types of visas: H-1B, L-1A/B, TN, EB-1/2/3, H-1B1, dependent and derivative cases, advance parole and work authorizations, AOS, and all phases of the employment-based Green Card processes Consistently focus on improving the accuracy while processing applications Maintain knowledge of industry changes and any alternations to the immigration laws Maintain an accurate record of cases and provide periodic updates as required Remain aware of regular USCIS updates Proactively identify the opportunities for process/ system improvement and work closely with lead, Technology QA and Development teams to implement To apply for this role, you should possess the following skills, experience and qualifications: Possess hands on experience in processing the complete end to end H1B / Green Card petition drafting and LCA p
Opportunity Overview: As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers. You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions. What you’ll do: Own the execution of configuration deliverables for assigned projects, including client implementations and launches Analyze requirements and translate them into scalable configuration solutions Create and maintain clear documentation, including configuration specifications and standard operating procedures Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements Validate and troubleshoot configurations in partnership with QA and testing teams Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery Required Qualifications: Must-haves 2+ years of professional experience in a Configuration role Hands-on experience working with structured data formats (JSON, XML) Familiarity with APIs Experience troubleshooting configuration issues in production or pre-production environments Experience working with ticketing systems (Jira, ServiceNow, etc.) Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions Experience with project management Experience with data exchange/transformation and/or integration/interoperability analysis and implementation Proven experience in Excel, including advanced functions and data analysis Knowledge of version control systems Knowledge of configuration management tools Self-starter, able to work independently, able to
Opportunity Overview: We’re looking for a detail-oriented, proactive People Operations Partner to join our growing team in India and support the employee experience across the full employee lifecycle at Cohere Health. In this role, you’ll help deliver smooth, compliant, and employee-friendly HR processes from onboarding through exit, while building strong relationships with employees, managers, and cross-functional partners.At Cohere, People Operations is about creating a great employee experience through simple, reliable, and scalable processes. You’ll work closely with a collaborative team and contribute to the continued improvement of HR operations, employee support, and process documentation. The role is ideal for someone who brings strong execution skills, empathy, and a curiosity to learn and improve. What you’ll do Onboarding and employee experience Support end-to-end onboarding for new hires, from pre-boarding to post-joining follow-up. Coordinate with hiring managers, IT, payroll, and other stakeholders to ensure a smooth joining experience. Conduct or support new hire orientation sessions and ensure completion of required documentation. Maintain accurate employee records and onboarding trackers. Help improve onboarding checklists, templates, and employee communications. Benefits administration Support employee benefits processes by coordinating with internal teams and external vendors. Assist with annual enrollment and renewal activities. Respond to employee queries related to benefits, wellness, and related policies. Help maintain accurate benefits data and flag discrepancies for resolution. Leave management Manage leave administration support for statutory and company leave policies. Guide employees on leave processes and documentation in line with Indian labor law and company policy. Coordinate with employees, managers, payroll, and external partners for leave processing. Maintain accurate leave records and support return-to-work coordination. Assist wi
ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview As our lead AI/ML Engineer , you will design, build, and scale the intelligence layer powering our next-generation security products. You will turn complex datasets—including configurations, security alerts, and raw network logs—into production-ready AI capabilities that drive automated analysis, reasoning, and intelligent recommendations. Key Responsibilities Architect AI Systems: Design and deploy robust Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, and LLM applications tailored to parse and reason over security telemetry and unstructured logs. Model Development & Tuning : Train, fine-tune, and evaluate ML/DL models for pattern matching, anomaly detection, and classification across massive, heterogeneous security datasets. Ensure AI Trust & Alignment : Implement strict guardrails, evaluation frameworks, and safety alignment techniques to ensure all model outputs and recommendations are deterministic, safe, and highly accurate. Establish MLOps: Build and maintain scalable ML pipelines (from data preprocessing to model monitoring in production), collaborati
From ₹6L/yr
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. 📍 Location: Koramangala, Bangalore 🕒 Working Days: 6 days/week, rotational weekeoffs ⏰ Shift Timings: 9:00 AM – 7:00 PM / 11 AM to 8:30 PM 💼 Experience: Fresher (0–1 year) 📅 Contract Duration: 6 Months, Opportunity for full-time conversion based on performance About the Role We are looking for a highly motivated and energetic Inside Sales Intern to join the Business Development team at Instawork . In this role, you will connect with local businesses, introduce them to Instawork’s platform, and support them through the onboarding journey. If you enjoy speaking with people, are confident on calls, and want to build a strong foundation in sales, business development, and partnerships , this opportunity is a great starting point. Key Responsibilities Make 6 0+ outbound calls daily to prospective business leads Introduce Instawork’s platform and explain its value proposition to business owners and decision-makers Guide potential partners through the onboarding process and help them get started on the platform Maintain accurate records of calls, responses, and follow-ups in CRM systems Achieve daily and weekly calling targets while maintaining quality interactions Coordinate with internal teams to hand over qualified leads for further engagement Share market feedback, lead quality insights, and common objections to improve outreach strategies Requirements Excellent verbal communication skills in English and at least one regional language (Kannada, Telugu, Tamil, Marathi, or Hindi) Strong commun
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. 📍 Location: Koramangala, Bangalore 🕒 Working Days: 6 days/week, 1 rotational weekly off ⏰ Shift Timings: 9:00 AM – 7:00 PM (Standard office hours) 💼 Experience: Fresher (0–1 year) 📅 Contract Duration: 3 Months About the Role We are looking for a highly motivated and highly organized Talent Acquisition Intern to join our team at Instawork. In this role, you will get hands-on experience working on end-to-end recruitment, serving as the critical bridge between our hiring teams and prospective candidates. If you enjoy speaking with people, thrive in a fast-paced environment, and want to build a strong foundation in human resources and talent acquisition, this opportunity is a great starting point. Key Responsibilities Manage End-to-End Recruitment: Support the full recruitment lifecycle for various open positions. High-Volume Outreach: Source, screen, and make 100–150 outbound calls daily to prospective candidates. Interview Coordination: Take ownership of lining up and scheduling interviews between candidates and internal hiring teams. Candidate Communication: Manage ongoing follow-ups, gather feedback, and ensure a smooth and positive candidate experience throughout the hiring journey. Data Management: Maintain accurate and up-to-date records of calls, candidate statuses, and interview schedules. Requirements Excellent verbal communication skills with a confident and professional phone presence. Strong organizational skills, multitasking abilities, and exceptional attention to detail (crucial for inter
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