Analyst 2 in Bengaluru

Product Complaints Analyst 2 — India - Bengaluru - Manyata. Apply via Workday.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role: Staff NOC Analyst (5 - 8 years) Location: Bangalore (24/7 Shift Environment) Role Summary We are looking for a Cloud Operations & Staff NOC Analyst who will act as the first line of operational defense for enterprise infrastructure, cloud platforms, and applications. This role requires strong real-time monitoring, incident response, and troubleshooting capabilities, along with a proactive mindset toward improving operational processes and reducing alert noise. Key Responsibilities Monitoring & Incident Management Monitor infrastructure, applications, and cloud platforms using tools such as New Relic, Datadog, Prometheus/Grafana, AWS CloudWatch, or GCP Monitoring Perform real-time alert triage, validation, and troubleshooting to restore services quickly Act as the first responder for incidents , ensuring minimal downtime and impact Identify false positives and reduce alert noise through analysis and tuning Incident Handling & Escalation Own and manage high-priority incidents (P1/P2), including: Driving incident bridges Coordinating with cross-functional

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Analyst: Trust and Safety Compliance Trust and Safety is a key function targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, Items listing risks, Seller risks and consequently develop the interventions at scale. Role & Responsibilities: Work closely with internal teams to identify, define, collect, and track key business metrics for products or business process specifically Listing and Seller Compliance related Overall compliance experience related to E-commerce Marketplace, Food Safety, Trade, Product Safety, Audit, FSSAI compliance, BIS, legal or related field. Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance and ability to run and execute queries and data analysis Ability to understand programs and manage the programs schedules and highlight risks related to schedules Hands on experience in conducting compliance related assessments. Work with the stakeholders to take data driven decisions. Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Qualification: Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Have 3+ Years of experience in relevant role at an ecommerce / online company Strong problem solving and analytical skills.

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. You will report to our Manager, Revenue Operation Analytics. You Will: Act as a business partner to Sales leaders to understand and identify essential business questions and challenges Lead projects to develop answers and

About Target As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. At Target, we have a timeless purpose and a proven strategy. Some of the best minds from different backgrounds come together to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. Target in India operates as a fully integrated part of Target's global team and supports the company's global strategy and operations. About the team The IT Data Platform (ITDP) team enables data-driven management of Target's technology ecosystem by bringing together trusted data and insights across technology assets, software delivery, infrastructure, reliability, security, engineering effectiveness, and technology operations. The Analytics team within ITDP transforms this data into metrics, analytical products, dashboards, predictive insights, and decision-support capabilities that help technology teams understand what is happening, why it is happening, where risk may be emerging, and where action is needed. The team is building toward an analytics capability that progresses from descriptive and diagnostic analytics to predictive and prescriptive insights, using statistical methods, applied data science, and GenAI where each approach is appropriate. As a Senior Data Analyst for Target's IT Data Platform Analytics team you'll: <p style="co

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Expense Analyst at Everpure, you will safeguard company resources and deliver an exceptional employee experience by modernizing our global Travel & Expense (T&E) operations. Operating at the intersection of finance, data analytics, and policy governance, you will partner cross-functionally across global business units to optimize expense auditing, minimize financial risk, and drive process automation. This role offers the opportunity to leverage cutting-edge platforms like Concur and AppZen to transform routine audits into strategic operational insights. WHAT YOU'LL DO Drive Global Audit Excellence: Execute comprehensive expense report reviews using Concur Expense and AppZen AI tools, auditing expenditures, foreign exchange rates, and itemized costs to guarantee adherence to Everpure’s Global T&E policies. Optimize Processes & Automation: Utilize data analytics and Intelligence Reporting to identify operational bottlenecks, streamline auditing workflows, and scale process efficiency across global business units. Mitigate Financial Risk & Enhance Controls: Proactively evaluate expense patterns to strengthen internal controls, preventing duplicate reimbursements, identifying system inconsistencies, and reducing fraud risk. Deliver High-Touch Stakeholder Support: Serve as a subject matter expert for global employees, resolving complex T&E queries promptly while delivering high-quality cu

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role We are seeking a strategic Senior Analyst - Data & Analytics to champion our people analytics function and shape data-driven talent decisions. This is a high-impact, hands-on role where you will design, build, and deploy AI-augmented analytics products that drive workforce effectiveness and organizational performance. You bring deep HR domain fluency, a flair for compelling data storytelling, and proven experience turning complex workforce data into strategies that senior leaders actually act on. You will be a key partner to HRIS, IT, and global business leaders — sitting at the intersection of data engineering, business insight, and AI-powered tooling. What You'll Do Lead the full lifecycle of people analytics projects — from gathering stakeholder requirements to delivering scalable, validated, and actionable insights that guide business and talent strategy. Design, build, and deploy executive-ready analytics dashboards by leveraging AI and GenAI tools (including Claude) to rapidly prototype and implement custom web-based solutions — delivering intelligent, self-serve analytics experiences without the constraints of traditional BI platforms. Explore, prototype, and deploy AI powered analytics solutions to support workforce planning, attrition prediction, and people insights at scale. Partner with HRIS, IT, and business leaders to drive data integrity, governance, and seamless integration across core HR system

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V