Business Architect in India

CORPORATE DEVELOPMENT Job Purpose The Corporate Development team is responsible for driving the company's long-term growth and strategic evolution. As a Corporate Development , you will play a pivotal role in identifying, evaluating, and executing inorganic growth opportunities. This includes mergers and acquisitions (M&A), joint ventures, strategic alliances, divestitures, and corporate investments. You will act as a key connector between external market opportunities and internal executive leadership. Key Responsibilities 1. Strategy & Market Intelligence Collaborate with senior executives to define and refine the company’s inorganic growth roadmap.Conduct continuous macroeconomic, industry research to identify emerging trends, market disruptions, and potential targets. Tracking market developments, precedent transactions, and comparable companies. Maintain a robust, proactive pipeline of acquisition, investment, and partnership targets. 2. Deal Sourcing & Evaluation Build and maintain relationships with investment bankers, venture capital/private equity firms, and target company management teams. Perform initial screening of inbound and outbound deal opportunities against corporate strategic criteria. Develop high-quality strategic rationale and business cases for presentation to the C-suite and Board of Directors. 3. Due Diligence & Deal Execution Coordinating due diligence processes and managing data rooms (in live deals) Coordinate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors during the due diligence process. Lead the project management of the transaction lifecycle from Letter of Intent (LOI) to definitive documentation and closing. 4. Integration & Post-Closing Support Partner with operational teams to design post-merger integration (PMI) playbooks. Ensure that projected financial and operational synergies are tracked and realized post-acquisition Role Requirements & Qualifications Educati

About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience. About the Role: Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes. Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements. 7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology. 8: Meet daily productivity and quality targets while maintaining high customer satisfaction. Superpowers / Skills

SINGAPORE REQUIREMENT AGENT ALSO WELCOME AGE LIMIT - 40 YEARS CV SELECTION OR IF COMPANY REQUIRED THEN TAKING INTERVIEW IN SKYPE. ALL PERMIT IS: - S- PASS AND E- PASS SALARY DEPENDS ON CANDIDATE PROFILE. RESTURENT SUPERVISOR 1 TO 2 YEARS EXPERINCE REQUIRED FLOOR ATTANDENT 1 TO 2 YEARS EXPERINCE REQUIRED NETWORK ADMINISTRATOR 1 TO 2 YEARS EXPERINCE REQUIRED CIVIL ENGINEER 1 TO 2 YEARS EXPERINCE REQUIRED ELECTRICAL ENGINEER 1 TO 2 YEARS EXPERINCE REQUIRED PACKEGING SUPERVISOR 0 TO 1 YEARS EXPERINCE REQUIRED HELPER HARD WORKING REQUIRED CANDIDATE HR MANAGER 2 TO 4 YEARS EXPERINCE REQUIRED ADMIN ASSISTANT 1 TO 2 YEARS EXPERINCE REQUIRED ACCOUNTANT 1 TO 2 YEARS EXPERINCE REQUIRED COMPUTER OPERATOR 1 TO 2 YEARS EXPERINCE REQUIRED BILLING ASSISTANT 1 TO 2 YEARS EXPERINCE REQUIRED BUSSINESS DEVLOPMENT MANAGER 1 TO 2 YEARS EXPERINCE REQUIRED ALL PROCESS DONE IN 45 DAYS WORK PERMIT PROFILE NO INTERVIEW DIRECT SELECTION ON CV. WELDER QTY - 10 SALARY 1200 SGD OT + FOOD + ACC + MEDICAL CARPENTER QTY - 15 SALARY 1300 SGD OT + FOOD + ACC + MEDICAL MASON QTY - 17 SALARY 1000 SGD OT + FOOD + ACC + MEDICAL ELECTRICIAN QTY - 20 SALARY 1500 SGD OT + FOOD + ACC + MEDICAL RIGGER QTY - 18 SALARY 1300 SGD OT + FOOD + ACC + MEDICAL HELPER QTY - 15 SALARY 900 SGD OT + FOOD + ACC + MEDICAL PIPE FITTER QTY - 22 SALARY 1000 SGD OT + FOOD + ACC + MEDICAL FABRICATOR QTY - 22 SALARY 1100 SGD + FOOD + ACC + MEDICAL DRIVER (LIGHT & HEAVY) - 35 SALARY 1100 SGD OT + FOOD + ACC + MEDICAL FOREMAN QTY - 30 SALARY 1600 SGD OT + FOOD + ACC + MEDICAL SERVICE CHARGE APPLICABLE HERE FEES ONLY REQUIRED BALANCE DEDUCTION IN YOUR SALARY AFTER YOUR JOINING. NO MEDICAL COST. NO AGENT FEES. NO REJECTION ONLY HERE PAY DOCUMENTATION FEES 10 WORKING DAYS YOU GET {IPA} IN PRINCIPALE OF APPROVEL. DOCUMENTS REQUIRED: - 1 PASSPORT COLOR COPY (FRONT & BACK SIDE) 2 EDUCATION QUALIFICATION CERTIFICATE 3 EXPERIENCE CERTIFICATE (IF ANY) 4 PHOTO P/P SIZE WHITE BACKGROUND 5 PREVIOUS VISA

SINGAPORE REQUIREMENT AGENT ALSO WELCOME AGE LIMIT - 40 YEARS CV SELECTION OR IF COMPANY REQUIRED THEN TAKING INTERVIEW IN SKYPE. ALL PERMIT IS :- S- PASS AND E- PASS SALARY DEPENDS ON CANDIDATE PROFILE. RESTURENT SUPERVISOR 1 TO 2 YEARS EXPERINCE REQUIRED FLOOR ATTANDENT 1 TO 2 YEARS EXPERINCE REQUIRED NETWORK ADMINISTRATOR 1 TO 2 YEARS EXPERINCE REQUIRED CIVIL ENGINEER 1 TO 2 YEARS EXPERINCE REQUIRED ELECTRICAL ENGINEER 1 TO 2 YEARS EXPERINCE REQUIRED PACKEGING SUPERVISOR 0 TO 1 YEARS EXPERINCE REQUIRED HELPER HARD WORKING REQUIRED CANDIDATE HR MANAGER 2 TO 4 YEARS EXPERINCE REQUIRED ADMIN ASSISTANT 1 TO 2 YEARS EXPERINCE REQUIRED ACCOUNTANT 1 TO 2 YEARS EXPERINCE REQUIRED COMPUTER OPERATOR 1 TO 2 YEARS EXPERINCE REQUIRED BILLING ASSISTANT 1 TO 2 YEARS EXPERINCE REQUIRED BUSSINESS DEVLOPMENT MANAGER 1 TO 2 YEARS EXPERINCE REQUIRED ALL PROCESS DONE IN 45 DAYS WORK PERMIT PROFILE NO INTERVIEW DIRECT SELECTION ON CV. WELDER QTY - 10 SALARY 1200 SGD OT + FOOD + ACC + MEDICAL CARPENTER QTY - 15 SALARY 1300 SGD OT + FOOD + ACC + MEDICAL MASON QTY - 17 SALARY 1000 SGD OT + FOOD + ACC + MEDICAL ELECTRICIAN QTY - 20 SALARY 1500 SGD OT + FOOD + ACC + MEDICAL RIGGER QTY - 18 SALARY 1300 SGD OT + FOOD + ACC + MEDICAL HELPER QTY - 15 SALARY 900 SGD OT + FOOD + ACC + MEDICAL PIPE FITTER QTY - 22 SALARY 1000 SGD OT + FOOD + ACC + MEDICAL FABRICATOR QTY - 22 SALARY 1100 SGD + FOOD + ACC + MEDICAL DRIVER (LIGHT & HEAVY) - 35 SALARY 1100 SGD OT + FOOD + ACC + MEDICAL FOREMAN QTY - 30 SALARY 1600 SGD OT + FOOD + ACC + MEDICAL SERVICE CHARGE APPLICABLE HERE FEES ONLY REQUIRED BALANCE DEDUCTION IN YOUR SALARY AFTER YOUR JOINING. NO MEDICAL COST. NO AGENT FEES. NO REJECTION ONLY HERE PAY DOCUMENTATION FEES 10 WORKING DAYS YOU GET { IPA } IN PRINCIPALE OF APPROVEL. DOCUMENTS REQUIRED :- 1 PASSPORT COLOR COPY(FRONT & BACK SIDE) 2 EDUCATION QUALIFICATION CERTIFICATE 3 EXPERIENCE CERTIFICATE (IF ANY) 4 PHOTO P/P SIZE WHITE BACK GROUND 5 PREVIOUS VI