Business Development Manager in Bengaluru

executive chef Address: Building 9 7th Floor Cessna Business Park Kaverappa Layout Kadubeesanahalli Bengaluru Karnataka 560103 Facility: RUBRIK INDIA - FS BANGALORE Experience: 10 - 12 years Source: Sodexo India | Job Code: IJP560066

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lack of clarity and vagueness Experience in partnering with Senior Leadership & driving Strategic Initiatives Good understanding of SDLC methodologies, in particular Agile methodologies and a know-how in adapting them

Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lack of clarity and vagueness Experience in partnering with Senior Leadership & driving Strategic Initiatives Good understanding of SDLC methodologies, in particular Agile methodologies and a know-how in adapting them

Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lack of clarity and vagueness Experience in partnering with Senior Leadership & driving Strategic Initiatives Good understanding of SDLC methodologies, in particular Agile methodologies and a know-how in adapting them

Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lack of clarity and vagueness Experience in partnering with Senior Leadership & driving Strategic Initiatives Good understanding of SDLC methodologies, in particular Agile methodologies and a know-how in adapting them

Responsibility Partner with Product / Business / Tech owners and Design & Operation Leaders in understanding long-term capabilities / initiatives that need to be managed in-line with the Organizational strategic choices Review the business case and Own E2E (starting with solutioning till go-live) execution of one or more top level key strategic initiatives on need basis partnering with senior leadership team Besides managing and executing Strategic Programs, need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews Skills/Competencies required Education - B.Tech/B.E, MBA , PMP Certified Understanding of eCommerce industry and hands-on experience in driving complex strategic initiatives 7-10 Years of seasoned experience professional in project/ program management, preferable in supply chain, e-commerce business domains. Strong people skills: ability to influence people, negotiate and be unflustered in crucial conversations Strong affinity for data-based decision-making; adept at designing useful measurements Ability to thrive in an evolving/ambiguous environment and ability to deal with lack of clarity and vagueness Experience in partnering with Senior Leadership & driving Strategic Initiatives Good understanding of SDLC methodologies, in particular Agile methodologies and a know-how in adapting them

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: 10th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP573030

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: Not Specified Experience: 2 - 3 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP573021

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: Not Specified Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP572145

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: 12th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP571619

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: Not Specified Experience: 1 - 2 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP570258

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: Not Specified Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP570244

... Address: EC - 360 Bosch Global Software Technologies Private Limited Labzone Electronics City Private Limited 360 Business Park Ground to 10th Floors Electronics City Opposite Wipro Gate 14 Neeladri Road Electronics City Phase 1 Bengaluru 560100 Facility: Bosch Global Software Tech. EC360 - FS Qualification: Not Specified Experience: 1 - 2 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP570233

Within Infrastructure Management Team the candidate is acting as single point of contacts for all business requirements linked to the Cloud. He/she is responsible for understanding current and future customer demand for services. He is preparing the CAB (change advisory board) The candidate must have significant experience in Cloud / SAAS / PAAS / Infrastructure / system integration/migration. Address: No.110/1 M Krishnappa Layout Lalbagh Road Facility: SBS IS&T Global SA SA Qualification: Graduate Experience: 10 - 15 years Source: Sodexo India | Job Code: IJP561563