Business Partner Analyst in Noida

... Address: Advant Navis Business Park Noida-Greater Noida Expy Paras Tierea Sector 142 Noida Uttar Pradesh Facility: CORROHEALTH INFOTECH - NOIDA FM Qualification: 8th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP565368

Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●

Should have knowledge of HK Chemicals Dusters Codes Cleaning process. Address: 6th 7th 8th Floor Tower C&D A-44/45 GALAXY BUSINESS PARK Block A Industrial Area Sector 62 Noida Uttar Pradesh Facility: FISERV INDIA - FM NOIDA Qualification: 8th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP569132

Should have knowledge of HK Chemicals Dusters Codes Cleaning process. Address: 6th 7th 8th Floor Tower C&D A-44/45 GALAXY BUSINESS PARK Block A Industrial Area Sector 62 Noida Uttar Pradesh Facility: FISERV INDIA - FM NOIDA Qualification: 8th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP569131

ABOUT THE PRODUCT SUPPORT SPECIALIST ROLE: WIN is looking for Product Support Specialists to provide exceptional support to users of our cloud-based applications and digital products. You will develop a deep understanding of our products, business processes, and user needs to help users navigate features, troubleshoot issues, configure applications, and get the most value from our technology. We are looking for people who are curious, resourceful, and highly user-focused. You should enjoy solving problems, learning how products work, and explaining solutions in a simple and empathetic way. You will also be expected to embrace AI and modern productivity tools to research issues faster, improve documentation, identify patterns, and make support more efficient and scalable. KEY RESPONSIBILITIES: Develop deep product and business knowledge to become a Subject Matter Expert across WIN's cloud-based applications, websites, and internal platforms. Support users by understanding their needs, answering product questions, explaining features, and helping them effectively navigate and utilize applications. Troubleshoot product and application issues, identify root causes, and provide timely and practical resolutions. Configure cloud-based applications and product settings based on user and business requirements. Manage and prioritize requests through the ticketing system, ensuring timely follow-up, accurate resolution, and a positive user experience. Use AI and modern productivity tools to accelerate issue research, summarize information, troubleshoot efficiently, and improve the quality and speed of support. Identify recurring questions, issues, and user pain points and use these insights to recommend improvements to products, processes, and support resources. Create and maintain clear product guides, FAQs, troubleshooting instructions, knowledge-base articles, and issue-resolution documentation. Leverage AI to help organize and improve knowledge content, while ensuring infor

Product Management Intern- Paytm Gold About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: - Paytm Gold is a prominent digital gold vertical within the Paytm ecosystem, integrated seamlessly into both consumer and business applications. ⁠ - This platform empowers users to initiate and cultivate a gold savings habit with investments starting from as low as ₹9.⁠ - The Paytm Gold team comprises seasoned professionals with extensive experience in developing and scaling successful gold-based consumer products. Key Responsibilities: - Contribute to product development and strategy for the Gold Team. - Assist in market research and competitive analysis. - Support cross-functional teams in product-related initiatives. Qualifications: - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager

Key Responsibilities ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral ● Turning marketing briefs into sharp, on-brief visual communication across formats ● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream ● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life ● Owning brand consistency and visual identity across every asset you touch ● Juggling multiple projects and priorities without dropping the ball on timelines or quality ● Staying curious about design trends, AI advancements, and what's next in creative tech Required Skills and Experience ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team ● Solid grip on branding, typography, layout, colour theory, and visual storytelling ● Experience designing for both digital campaigns and offline/print communication ● Comfort with Figma, Canva, and presentation-design tools ● Real, hands-on experience with AI creative tools ● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines ● Great communication skills and the ability to collaborate across teams