Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im
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Business Sales Associate in India
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Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Principal UI Engineer - Frontend/Fullstack (React, TypeScript) Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Access Essentials - Core Product The Access Essentials organization at Okta builds the platform features for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources seamlessly & securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Access Management team is part of Okta R&D Engineering. Learn more about Okta’s Engineering on our blog . The First Party Apps Platform team First Party Apps Platform team is part of the larger Access Essential - Core Product organization. We develop Okta’s secure web experiences for end-user authentication and access . Our products and features are high-i
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Platform Engineering team creates the foundation that enables the industry’s most innovative, high-performance, and highly available portfolio of Pure Storage products that are designed for the most demanding mission critical applications. We design, build and deliver hardware products, but over 90% of our engineering staff are software engineers. Our customers are the most important part of our business and they love our products for the simplicity of management, the constant flow of new and exciting upgrades, and ability to live on the cutting edge of technology while never taking downtime, ever. Pure's product portfolio enables our customers to leverage the agility of the public cloud for both traditional IT and cloud-native applications. WHAT YOU'LL DO Deliver manufacturing diagnostics and tools for Everpure Direct Flash Module product line Collaborate with hardware, firmware, software and manufacturing test teams, and deliver support for our ambitious roadmap items. Collaborate with product managers and engineering teams in getting requirements. Responsible for the overall development life cycle of the solution and managing projects. Instill best practices of software development and documentation, assure designs meet requirements and deliver high quality work on tight schedules. Clearly and regularly communicate status on how projects are progressing. Managing day-to-day software engineering devel
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including Transactions and Funding Rounds. We value and uphold transparency, trust and accountability in our relationships within the team and with external and internal stakeholders. Responsibilities: Functional ownership of components of the Transactions content pipeline (e.g. M&A deals, Rounds of Funding) overseeing key aspects of content generation and integration: initial business requirement
About the team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!As Lead Product Designer, you will be part of a team solving a unique problem, one that’s mostly untouched by other e-commerce players. We are making eCommerce accessible for Tier-2+ markets who are new to eCommerce and have almost never transacted online before. Our Design team is as diverse as our users. Today, the team comprises about 50 Designers -- including Product , Visual & Motion Designers. But wait, there’s more! We’re individuals who are obsessed with our users. We empathise. We solve at grassroot levels. We are breaking all the barriers -- be it language, literacy, culture, or technology. About the role If you love designing, keeping users first, getting deep into data and enhancing user experiences, you may be our next Lead Product Designer!As a Lead Product Designer, you will be responsible for driving design across key charters, and mentoring/managing juniors working on these charters. You’ll collaborate closely with Product, Business, Data, and Engineering teams to identify problems and craft experiences that are both impactful and delightful. Alongside taking ownership of complex individual contributor work, you will also mentor and manage a small team of designers—helping them grow while driving quality across the board. What you will do Be the primary owner of multiple charters Be able to lead design and mentor/guide peers in framework thinking and conducting deep research which leads to actionable outcomes Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artefacts Conduct quick rounds of usability testing Individually contribute to the design decisions and mentor senior and junior Designers for holistic growth Effectively use quantitative and qualitative data to drive decisions and measure success Collaborate with th
About the Role Meesho's CEO's Office sits at the centre of how the company makes decisions. As Senior Manager, you'll work directly with the CEO and CXOs/GMs on company strategy, the operating rhythm, and the cross-functional bets that matter most. This is a leadership role, not a support role. You'll own outcomes, not just inputs. Scope will shift as company priorities shift, and you'll often work without formal authority. It suits someone who is part thinker, part builder, part operator. You'll get a front-row seat to building and scaling a public tech company, direct impact on the company's trajectory, and a launchpad for future leadership roles at Meesho. About the Team The CEO's Office works as a force multiplier for the CEO. We run the company's operating system: the reviews, planning cycles and performance tracking that keep leaders aligned and accountable. We also pick up the problems that don't sit neatly inside one function. These cut across business, product, tech and operations, and we drive them to closure with the owners. It's a high-trust team. We see the company's most important decisions early, and we're expected to handle that with discretion and sound judgement. What you will do Partner with the CEO Be a thought partner to the CEO: help pick, structure and drive the highest-impact priorities Speed up CEO decisions with sharp briefs, decision frameworks and analysis Represent the CEO in leadership forums when needed Run the company operating system Design and evolve the operating cadence: reviews, planning cycles, performance tracking Improve clarity, alignment and accountability across leadership teams Make sure CEO and leadership decisions get followed through, with clear owners and dates
About the Team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!We’re making e-commerce accessible for tier-2+ markets who are new to e-commerce and have almost never transacted online before Our Design team is as diverse as our users. Today, the team comprises of 30 Designers – including Product and Visual Designers As Director of Design you’ll be part of a team solving a unique problem, one that’s mostly untouched by other e-commerce players. But wait, there’s more! We’re individuals who are obsessed with our users. We empathize. We solve at grassroots levels. We’re breaking all the barriers -- be it language, literacy, culture, or technologyIf you’re someone who wants to work at a place that creates massive impact, then join us! About the Role We are seeking an experienced Director of Design to lead key charters in the design organization and drive strategic design initiatives across our e-commerce platform. This role combines hands-on design leadership with team management, requiring someone who can balance strategic vision with operational excellence. You will report to the VP of Design and play a critical role in scaling our design capabilities while maintaining high standards of user experience and brand consistency. What you will do Design Leadership & Strategy: Lead end-to-end design strategy for key product areas, translating business objectives into compelling user experiences Drive design innovation and establish design principles that guide product decisions across the organization Champion user-centered design methodologies and ensure customer insights inform all design decisions Partner with Product Management and Engineering to define product roadmaps and prioritize design initiatives Team Management & Development: Manage and mentor a team of 15+ designers (includ
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Expense Analyst at Everpure, you will safeguard company resources and deliver an exceptional employee experience by modernizing our global Travel & Expense (T&E) operations. Operating at the intersection of finance, data analytics, and policy governance, you will partner cross-functionally across global business units to optimize expense auditing, minimize financial risk, and drive process automation. This role offers the opportunity to leverage cutting-edge platforms like Concur and AppZen to transform routine audits into strategic operational insights. WHAT YOU'LL DO Drive Global Audit Excellence: Execute comprehensive expense report reviews using Concur Expense and AppZen AI tools, auditing expenditures, foreign exchange rates, and itemized costs to guarantee adherence to Everpure’s Global T&E policies. Optimize Processes & Automation: Utilize data analytics and Intelligence Reporting to identify operational bottlenecks, streamline auditing workflows, and scale process efficiency across global business units. Mitigate Financial Risk & Enhance Controls: Proactively evaluate expense patterns to strengthen internal controls, preventing duplicate reimbursements, identifying system inconsistencies, and reducing fraud risk. Deliver High-Touch Stakeholder Support: Serve as a subject matter expert for global employees, resolving complex T&E queries promptly while delivering high-quality cu
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As our Senior Expense Analyst, you will champion Everpure’s global Travel & Expense (T&E) ecosystem, optimizing enterprise Concur systems to ensure seamless financial operations, compliance, and user experiences. Partnering closely with finance, IT, and cross-functional teams, you will drive process automation, strengthen internal SOX controls, and eliminate operational risk. Your analytical insights will directly inform executive decision-making and scale global travel governance. WHAT YOU'LL DO Architect & Optimize Enterprise T&E Systems: Lead end-to-end administration, system configurations, and intelligence reporting within Concur to drive continuous process simplification, workflow automation, and seamless integration across corporate platforms. Strengthen Global Governance & SOX Controls: Establish, monitor, and audit T&E control frameworks aligned with internal SOX practices to prevent fraud, eliminate duplicate reimbursements, and maintain audit readiness across all business units. Deliver Executive Data & Analytics: Design actionable T&E metrics, dashboards, and reporting models for business leaders to enhance spend visibility, optimize travel budgets, and guide strategic financial planning. Drive Process Excellence & Stakeholder Enablement: Facilitate live interactive webinars and training sessions, establish industry best practices, and resolve complex T&E queries
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB SUMMARY The primary role is to raise client invoices with close partnership with internal and external stakeholders within and outside finance. This role reports to the Billing Lead and will be based out of Mumbai. The Billing team process the client invoices and ensure that all adequate supporting is attached along with the invoices for seamless receipts. Looking for a well-rounded individual who thrives in a fast paced, demanding environment with good knowledge of Billing process. A self-starter who can work with minimum supervision driving an array of disparate items to closure. Ability to work outside standard business hours when necessary. KEY RESPONSIBILITIES · Create billing drafts, review, obtain approval, and ensure that billing meets client’s guidelines. · Analyse Unbilled and coordinate a resolution of any items that are in question · Maintain billing and invoice delivery guideline information for assigned clients · Misc
Job Title: Python Automation Expert About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description: Role Description: Hands-on engineer delivering Finance EUC automations on IT-governed platforms. Understands demand for automation, detailed requirements, and undertakes build & test, production deployment activities and RTB change implementation, following defined standards and platform guardrails. Contributes to opportunity scoping by providing technical input on feasibility and effort. Produces code, documentation and test evidence aligned to agreed closure criteria, and supports controlled deployment and post-release fixes. Works closely with the POD Lead, Finance Domain BA and platform support to
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the SIW Platform team. Operating under the larger Enterprise Access pillar, the SIW Platform t
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Software Development Are you an elite technical leader who thrives as a hands-on contributor while simultaneously coaching, mentoring, and scaling a high-performance software engineering team? At Appian, engineering managers don’t just oversee. They build, shape, and grow the people and technology that power AI automation for the world’s largest enterprises and governments. Location: Chennai, India | Work Model: On-site (5 days/week) About the Team Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base The Opportunity Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. What You’ll Do Lead the design and delivery of a scalable
About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About The Role As a Product Owner, you will be responsible for the end-to-end delivery of product workstreams, acting as the bridge between Product Managers and the development teams. While the Product Manager focuses more on leading the relevant product vision and strategy and generating impactful roadmaps, your role will be to ensure flawless execution of that body of work in conjunction with your Product Engineering team. That includes owning requirements and Acceptance Criteria, grooming the backlog and helping deliver quality software to market. Additionally, you will own and lead well defined projects, as agreed with the Product Manager, to deliver incremental value toward the Product and Technology department’s goals. Ultimately, the Product Manager and the Product Owner collaborate to deliver world class outcomes for our business. What You Will Own Backlog Management & Prioritization Own and manage the product backlog for your assigned product or workstream. Collaborate with the Product Manager to understand product goals and ensure backlog prioritization aligns with strategic objectives. Clearly define user stories, acceptance criteria, and technical requirements in collaboration with the engineering and design teams. Delivery Execution Maintain alignment with the product roadmap, ensuring backlog items are prioriti
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