Business Support Agent in Gurugram

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Analyst to support and continuously improve the tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will work at the intersection of operations and technology, helping scale tooling, improve operational workflows, and ensure agents across global vendor sites have the tools they need to operate efficiently. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will contribute to building and maintaining a robust suite of agent tooling by supporting systematic changes, identifying improvement opportunities, and delivering exceptional service to internal stakeholders. Work Schedule : This role is currently aligned to a 2:00 PM to 11:00 PM IST schedule. As part of supporting a 24×7 operational environment, working hours may change based on business requirements, and you should be flexible to work across rotational shifts, including weekends and holidays, as needed. YOU WILL Administer and configure applications – including Zendesk, Absorb, Jira,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Product Support Specialist on our Safety Ops Team, you’ll be focused on Escalations, Product Reliability, Process Improvement and Design along with playing a critical role in managing and resolving escalations and high-impact incidents affecting our Roblox users and platform. You will coordinate across multiple teams to ensure rapid response to minimize the impact on customers and business operations, identifying trends, enhancing support processes, improving agent efficiency, and reducing operational costs while maintaining high reliability and service quality. Additionally, you will serve as a product expert working closely with the PSM team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You Will: Coordinate a

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Hybrid: This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. Join our team Join a high-impact team supporting GoDaddy’s global Salesforce ecosystem. You will play a key role in delivering scalable CRM solutions while partnering with engineering, product, and operations teams. This position offers the opportunity to work on complex challenges, mentor others, and continuously improve platform performance and user experience. What you'll get to do... Manage and support GoDaddy’s Salesforce CRM platform Partner with engineering, product, and operations teams to deliver solutions Solve complex technical issues and improve system performance Support onboarding of teams to Salesforce Mentor junior team members and share best practices Configure users, roles, permissions, objects, and layouts Build reports, dashboards, and automation (Flows) Manage data quality, imports/exports, and system monitoring Provide user support, training, and documentation Develop solutions using Apex and Lightning Web Components (LWC)Build integrations using REST/SOAP APIs Automate processes using Flows, Process Builder, and Triggers Customise applications to meet business requirements Support testing, code reviews, and deployments Your experience should include... 3+ years of experience as a Salesforce Administrator and Release Engineer Experience working with Sales, Service, and Experience Cloud Strong knowledge of Salesforce configurati

End to end responsible for: • project-specific regulatory roadmap and technical compliance support for Maharashtra approvals, ensuring external dependencies don’t block delivery. • coordinating with central Corporate Affairs and Regulatory teams for NOCs, permissions and clearances, with right-first-time submissions. • acting as technical interface to resolve authority queries, inspections and observation closures quickly. • maintaining trackers, MIS and escalations for critical-path approvals. Source: Adani Group | Job ID: 56505

About the Role We are looking for a proactive and detail-oriented Business Development Associate to support our BD team. The role involves assisting senior team members in managing client/stakeholder interactions, documenting key insights, and ensuring smooth information flow across internal and external stakeholders. This is an excellent opportunity for someone eager to learn and grow in a fast-paced business development environment. Key Responsibilities Provide day-to-day support to senior team members and work closely with them on ongoing tasks. Analyze documents/comprehensions to extract key insights and translate them into actionable to-dos. Attend business development meetings, capture detailed notes, prepare structured documentation, and share concise summaries with the broader team. Coordinate and maintain communication with brokers across APAC, EMEA regions, and other external partners. Organize and streamline the flow of information between third-party stakeholders and internal teams, ensuring accuracy and timeliness. Requirements Strong analytical and comprehension skills - ability to break down information into actionable points. Prior HFT experience is a plus Experience in dealing with exchanges/ AWS is a plus Excellent communication and documentation skills (both written and verbal). Detail-oriented, organized, and able to multitask in a fast-paced environment. Comfort in interacting with global stakeholders and handling professional correspondence. Proficiency in MS Office / Google Workspace What We Offer Opportunity to work closely with senior stakeholders in business development. Exposure to international markets and stakeholders A learning-driven environment with strong mentorship and growth opportunities.

Location Details: Gurugram, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. Join our team The Corporate Development team plays a key role in GoDaddy’s growth. They find industry trends and build relationships with partners. They identify, negotiate, structure, and finalize strategic acquisitions and investments. We are seeing a Corporate Development Manager to join our team! This Manager, reporting to GoDaddy's Head of Corporate Development, will support transaction teams. Their role is to drive growth and improve GoDaddy's market position with capital deployments and business combinations. This role plays an essential part in crafting our future growth through investments and acquisitions. It brings in new and innovative capabilities, improves existing ones, and grows our footprint and market opportunities. You will work across all aspects of inorganic growth, helping identify and build a pipeline of investment and acquisition opportunities. You will independently own meaningful initiatives throughout the deal lifecycle. This involves building financial forecasts, assessing value, and conducting detailed reviews. You will also assist with structuring and negotiations through signing and closing. What you'll get to do... Own significant workstreams across the end-to-end M&A process, including sourcing, evaluating, modeling, and supporting negotiation and closing Develop an outlook on potential transactions — including

The Business Unit Cyber Specialist will be responsible for providing specialized cybersecurity expertise and support within a specific business unit. This role focuses on identifying, assessing, and mitigating cybersecurity risks while ensuring that security practices align with business objectives. The Cyber Specialist will act as the main point of contact for all cybersecurity-related issues within the business unit, ensuring that all security requirements are met and that the business unit operates within a secure, compliant, and risk-managed environment. Source: Adani Group | Job ID: 52033

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . Location: This is a hybrid role based out of our Gurugram office. To balance collaboration and flexibility, we work from the office 3 days a week (Tuesday - Thursday) and from home the remaining days (Monday & Friday). The Role: As a Senior Product Manager at Sauce Labs, you will be responsible for driving the vision, strategy, and execution of key products within our portfolio. This role will be leading developer-tooling for AI-native product portfolio , working closely with teams and customers across multiple regions. You will lead cross-functional teams to deliver best-in-class solutions that meet customer needs and support the company's overall strategy. You’ll be a key decision-maker in shaping product direction from new concepts to aligning pricing packaging, partners approach, and will mentor and guide other product managers. Responsibilities: Product Vision & Strategy: Define and communicate the product vision and long-term strategy to stakeholders and team members. Lead market and competitive analysis to identify opportunities for innovation and growth. Align product strategy with overall business goals, ensuring product efforts drive revenue and customer satisfaction. Be able to lead overall ROI analysis for new product initiatives including pricing and packaging Experience working with partners and 3rd party developer ecosystem Product Roadmap Ownership: Develop and manage the product roadmap, balanci

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Tax Overview: This role serves as the primary subject-matter expert on employment tax matters, working in close partnership with cross-functional stakeholders and external providers, to execute global employment tax initiatives, translates complex, multi-jurisdictional regulatory requirements into sustainable operating models, risk management, and serves as advisor on regulatory developments, and on complex employment tax matters affecting the global workforce across all jurisdictions in which the company operations. Role: • Execute and support global employment tax strategy, balancing compliance, risk mitigation, financial accuracy, operational efficiency, and cost optimization across all jurisdictions • Serve as a trusted advisor to internal stakeholders and business units on employment tax implications relating to workforce strategy, mobility programs, mergers and acquisitions, organizational restructuring, and evolving workforce models • Interpret, and operationalize complex employment tax and social security legislation, in alignment with company policies, internal controls, and governance • Lead tax planning initiatives and provide technical guidance on taxation of compensation and benefits, multi-jurisdictional taxation, recharge treatment and employer reporting and withholding requi

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist – Regional Customer Success Operations, Services Specialist – Regional Customer Success Operations, Services Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Regional Customer Success teams play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for customer experience, this team is accountable for a strong onboarding experience, providing ongoing strategic support, and fostering long-term relationships. They work collaboratively with cross-functional teams to address customer needs, gather feedback on product improvements, develop tailored strategies that enhance customer satisfaction and retention, build customer advocacy to support our B2B marketing campaigns and create leads for value expansion for our Business Development teams. By focusing on proactive engagement and personalized service with our customers, the team is dedicated to driving customer value and contributing to the overall growth of the organization. About the Role Are you passionate ab

NK Securities Research is a leading financial firm that leverages cutting edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High Frequency Trading across different asset classes. Key Responsibilities: As a Software Developer - Platform, you will play a vital role in building and enhancing tools that empower our Quant, Infrastructure, Compliance, and Operations teams. In addition to web application development, you will be responsible for automating critical infrastructure processes, optimizing tasks, and delivering scalable solutions for our trading ecosystem. Application Development: Develop and maintain in-house software tailored for business and trading requirements. Enhance internal tools and applications to improve the user experience for different teams. Ensure robust and reliable trade monitoring systems through continuous innovation. Automation Development: Design and develop frameworks to automate infrastructure provisioning, configuration, and deployment using latest industry best practices Automate exchange-specific tasks such as connectivity management, order book monitoring, and trade execution workflows. Task Optimization: Identify and optimize repetitive tasks through scripting and configuration management. Ensure scalable and adaptable solutions to support multiple exchanges and regions. Infrastructure as Code (IaC): Use Ansible to codify infrastructure configurations, ensuring consistency and repeatability. Manage playbooks for server setups, network configurations, and middleware deployment. System Monitoring and Maintenance: Develop tools for system health checks, performance monitoring, and logging. Automate response mechanisms for critical alerts and incidents. Collaboration: Work closely with infrastructure, network, and trading teams to gather requirements and deliver robust solutions. Coordinate with exchange connectivity teams to ensure complianc

Role: VPN Engineer Location: Gurgaon Graviton is a privately funded quantitative trading firm striving for excellence in financial markets' research. We are seeking a Network Engineer for our team in Gurgaon. Graviton trades across a multitude of asset classes and trading venues using a gamut of concepts and techniques ranging from time series analysis, filtering, classification, stochastic models, pattern recognition to statistical inference analysing terabytes of data to come up with ideas to identify pricing anomalies in financial markets. Responsibilities Manage and support corporate network infrastructure across multiple locations, including routers, firewalls, switches, wireless access points, VPN gateways, Internet links, and LAN/WAN connectivity. Configure and troubleshoot VPN technologies such as IPsec, SSL VPN, site-to-site VPN, remote-access VPN, WireGuard, OpenVPN, and FortiClient/FortiGate VPN, including issues related to authentication, tunnels, routing, DNS, packet loss, performance, split tunnelling, and firewall policies. Manage secure connectivity between offices, data centres, cloud environments, and remote users. Configure and maintain office LAN infrastructure, including VLANs, trunk/access ports, inter-VLAN routing, DHCP, DNS, NAT, ACLs, static routing, BGP, and OSPF where required. Manage multiple ISP connections, including primary and backup Internet links, automatic failover, and monitoring of utilization, latency, jitter, packet loss, and link availability. Coordinate with ISPs and telecom providers for new circuits, link failures, bandwidth upgrades, routing issues, packet-loss investigations, and service escalations. Manage firewall policies, NAT rules, VPN policies, network objects, and routing, while regularly reviewing and removing unnecessary access. Implement network segmentation across user, server, management, guest, and other business networks, while maintaining secure administrative access to network equip

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. Job Description PayPay India is seeking a Corporate Legal Counsel to provide legal support and guidance for business operations, with the objective of enabling compliant, secure and efficient operations. Department: Corporate Main Responsibilities Establish strong legal foundations as the company scales. Ensure contracts, policies, and business activities are legally compliant. Reduce legal and regulatory risks through proactive review and advisory. Support incident response documentation and regulatory communication. Build structured compliance processes rather than reactive handling. Protect the

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. Job Description PayPay India is looking for a Data Engineer to work on our payment system to deliver the best payment experience for our customers. This platform is vital to support our increasing business demands. The Data Pipeline team is tasked with creating, deploying, and managing this platform, utilizing leading technologies like Databricks, Delta Lake, Spark, PySpark, Scala, and the AWS suite. We are actively seeking skilled Data Engineers to join our team and contribute to scaling our platform across the organization. Main Responsibilities Create and manage robust data