Business Support in Pune

About the Role We are looking for a Senior SAP BW/BI Developer to design, build, and optimize enterprise data warehousing solutions on SAP BW. The ideal candidate has deep hands-on experience across the full SAP BW/BI stack — from data extraction and ABAP development to performance tuning and cross-platform data integration — and can independently own complex data solutions from design through production support. Key Responsibilities Design and develop SAP BW/BI solutions, including data models, extraction logic, and reporting objects to support business analytics needs. Build and maintain data ingestion pipelines from SAP ECC and functional modules including PM, FI/CO, SD, MM, and C4C into SAP BW. Develop, enhance, and debug custom extractors, user exits, and enhancements using ABAP programming. Design and build DSOs (Data Store Objects), InfoCubes, and BEx Queries to support reporting and analytics requirements. Develop and maintain APDs (Analysis Process Designer) to extract data from BW and push output files to application servers for downstream consumption. Analyze, troubleshoot, and optimize BW query and load performance, particularly for large data volumes. Build and support connectivity between SAP BW and external data platforms, preferably Cloudera and/or Google Cloud Platform (GCP). Design, schedule, and monitor Process Chains to automate data loads and ensure data availability SLAs are met. Manage Transport Requests across development, quality, and production landscapes following change management best practices. Create and maintain technical documentation, including design specs, data flow diagrams, and process runbooks. Collaborate with functional consultants, business analysts, and downstream data teams to translate business requirements into technical solutions. Provide production support, root-cause analysis, and long-term fixes for data and performance issues Requ

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the team: The Customer Operations team is at the heart of Forma.ai's mission. This team has a direct impact on the growth of Forma.ai. They are results-driven and solutions-minded. The Customer Operations team works closely with our customers, helping them to understand and take advantage of all the features Forma.ai offers and ensuring that they get the most value from the platform. What you'll be doing: Reporting to the Senior Manager of Customer Operations, the Incentive Compensation Associate (known internally as Customer Operations Associate) will be contributing in the following areas: Own the ongoing operations for a portfolio of customers (i.e., rule building, process execution, reporting and dashboarding, and product support) Create automated reporting (financial, sales performance, incentive compensation) for customers to support process automation and improve business visibility Support design projects including analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings Identify potential opportunities for process improvement in client processes (e.g., process execution, data validation, dashboard updates). Explore new techniques, working models to improve design and improve processes. Implement new Forma.ai platform features within your customer portfolio to support continuous improvement and automation Build strong working relationships with key customer stakeholders, ens

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's Support team is expanding! We are looking for a Cloud Support Engineer to join our team. As a Cloud Support Engineer, your role is to delight our customers with your passion and knowledge of the Snowflake AI Data Cloud. Customers will look to you for technical guidance and expert advice regarding the effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake's product and engineering teams. You will develop a strong understanding of each customer's use case and how they leverage the Snowflake platform, delivering exceptional service that enables them to achieve the highest levels of continuity and performance from their Snowflake implementation. Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers. You will play an integral role in building knowledge within the team and participate in initiatives for organizational and process improv

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Cloud Support Engineer — AI/ML & Programmability (Night Shift) Location: Pune, India Snowflake's Support team is expanding. We're looking for a Cloud Support Engineer who enjoys working with data and solving a wide variety of problems, drawing on hands-on experience across operating systems, database technologies, big data, data integration, connectors, and networking. Our mission is to make Snowflake the preferred platform for running all AI, ML, data science, and data engineering workloads. You'll join a highly productive, fast-moving team supporting Snowflake Cortex and our ML product lines — work that is central to delivering on Snowflake's AI Data Cloud mission. Snowflake Support is committed to providing high-quality resolutions that help customers deliver data-driven business insights and results. We are a team of subject matter experts working collectively toward our customers' success, building partnerships by listening, learning, and connecting. Snowflake's values shape how we deliver world-class Support: putting customers first, acting with integrity, owning initiative and accountability, and getting it done. As a Cloud Support Engineer, you'll be the technical partner our customers turn to for guidance on using Snowflake effectively. You'll also be the voice

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical role in supporting some of the world's most sophisticated investors, answering questions and resolving issues related to their alternative investment data on the Addepar platform. They ensure clients get the most value out of each interaction by providing accurate, timely guidance across the full scope of ADM functionality. Our ideal candidate is tenacious about tackling problems, can skillfully coordinate with internal teams, and enjoys working directly with clients in the alternative investments space. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. Important Note: The working schedule for this position is from 6:30 PM to 3:30 AM IST, US business days. What You’ll Do Identify, respond to, and resolve issues and questions raised by ADM clients, providing timely and accurate support. Work in complex alternative investment data sets to identify and resolve data and calculation discrepancies. Evaluate the criticality of client issues and

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior software engineer Job Description Summary Overview: Provides support of applications software through programming, analysis, design, development and delivery of software solutions. Researches alternative technical solutions for changing business needs. Role: •Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. •Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. •Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. •Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. •Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. •Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. •Assist Seni

Key Responsibilities Enterprise Data Strategy & Client Engagement: Develop and maintain a comprehensive data architecture strategy that aligns with organizational and client business objectives. Serve as a key technical advisor for clients, translating business requirements into innovative data solutions. Build and maintain strong client relationships by providing expert guidance and managing expectations throughout project lifecycles. Data Modeling, Design & Engineering: Design and optimize both logical and physical data models to support enterprise-wide systems. Architect data warehousing solutions, overseeing the integration of data from multiple sources to enable robust business intelligence and analytics. Directly develop, test, and implement ETL processes and data pipelines, ensuring data quality, consistency, and performance. Technology Evaluation & Implementation: Evaluate emerging data technologies and tools to determine their fit within the existing architecture and potential for future scalability. Oversee the integration of new technologies into the enterprise data architecture, balancing innovation with risk management. Team Leadership & Hands-On Management: Lead cross-functional teams, providing mentorship and technical guidance to junior data engineers and architects. Maintain a hands-on approach by actively participating in coding, design sessions, and troubleshooting complex data issues. Ensure project milestones are met through effective resource management and team coordination. Performance, Security & Best Practices: Optimize data storage, retrieval, and processing performance across various systems. Collaborate with security teams to enforce data governance, compliance, and privacy standards. Establish and promote best practices in data management, data engineering, and architecture design. Documentation & Reporting: Develop and maintain comprehensive documentation covering data architecture designs, data flows, integrati

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Job Summary We are seeking a experienced Oracle DBA to manage and optimize our Oracle E-Business Suite 12.1.3 environment, with a roadmap to upgrade to 12.2 or migrate to Oracle Cloud. The ideal candidate will have deep expertise in Oracle database administration, EBS application support, and performance tuning, along with familiarity in tools like SharePlex and Hyperion. This role is critical to supporting financial closure cycles and ensuring database reliability and performance. Key Responsibilities: Administer and maintain Oracle EBS R12.1.3 environments, including patching, cloning, backups, and upgrades. Lead and support the upgrade path to Oracle EBS 12.2 or migration to Oracle Cloud Infrastructure (OCI). Support month-end, quarter-end, and year-end financial closure activities, ensuring system stability and performance. Perform database cloning for development, testing, and troubleshooting purposes. Troubleshoot and optimize SQL queries and PL/SQL code for performance and reliability. Monitor and optimize database performance, availability, and scalability. Manage concurrent managers, workflow serv

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview Develops and leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the functional requirements and also follow coding best practices and non functional requirements. Role • Highly Motivated Technical Leader to Champion Software Development Projects and that can deliver results. • Researches alternative technical solutions for changing business needs. • Responsible for assuring the daily activities of the team meet the required service levels. • Successfully develop and lead major projects and complex assignments with broad scope and long-term business implications. • Develop innovative solutions that meet specific business needs. • Partner with scrum masters / project managers to lead day to day software development efforts. • Assist in day to day software development efforts including programming. • Create proof of concept applications • Collaborate with business and technical partners • Assist in the evaluation of 3rd parties and 3rd party products. • Ensure adherence to established quality control practices. • Create and maintain technology road-maps.

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Responsibilities Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 6+ years of hands-on software development experience. Strong foundation in Java and API technologies. Genuine interest in specializing in mainframe/legacy systems technology as a long-term career direction. Core Technical Skills – Java, APIs & Modern Stack Working knowledge of Java, used for the Sola IDE and one of the Sola runtime implementations. Experience with RESTful and SOAP web services, including how they're designed, secured, and exposed from backend systems. Familiarity or hands-on experience with API management gateways (e.g., Akana, Apigee, MuleSoft, Kong, or similar) — Sola's core purpose is exposing mainframe assets as governed, gateway-managed APIs. Working knowledge of JavaScript, used extensively within the Sola IDE. Experience with SQL/NoSQL databases, including DB2, Oracle, MS SQL, and/or MySQL. Working knowledge of CI/CD tools and pipelines. Requirement Mainframe & Legacy Systems – Growth Track (Mentorship & Training Provided) These skills will be

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce is seeking a Senior Manager, Software Engineering to lead the engineering team for Gliffy, our visual collaboration and diagramming product, based in Pune, India. This role owns day-to-day engineering execution, delivery quality, and team development for Gliffy, while also engaging with the Akana and OpenLogic engineering teams to build cross-product collaboration and partnering closely with the VP of Engineering on strategic planning and roadmap decisions. We are looking for a seasoned leader who can operate with significant scope and autonomy, bring strong organizational and cross-functional leadership skills, and contribute to strategic thinking across Perforce’s growing portfolio of products — not just execute within a single team. The ideal candidate has proven experience leading distributed engineering teams in a high-growth SaaS or enterprise software environment, a strong grasp of modern SDLC practices, and a track record of embedding AI into development workflows. They are comfortable operating with significant autonomy, influencing senior leaders and cross-functional stakeholders, and balancing hands-on technical depth with a broader strategic perspective. Responsibilities: Own the day-to-day planning, execu

Job Title Design Quality Engineer Job Description Job title: Design Quality Engineer You Role: While positioned within the Business Unit MR, reporting to the Segment OEM & Coils DQE Leader, you will support the Quality, Reliability and Safety of Medical Devices though all lifecycle phases of the medical device. You will contribute to achieve quality objectives as they relate to: Customer Experience, Complaint Rate, and First Past Yield. You will work in an independent Quality & Regulatory organization with key stakeholders during various stages of the design, development and maintenance of the medical device. Representing Design Quality during the execution of new development programs and sustaining activities and interfacing with regulatory affairs Independent oversight of product performance as this relates to Product Quality, Safety and Reliability During (early) Development and Lifecycle Maintenance: Participate in establishing the quality and reliability strategy specific to the product(s) in scope. Involved in quality target setting in Project Charter Act as a product quality lead by defining the activities in the Product Quality Plan to meet product quality targets Contribute to the execution and delivery of results specific to product quality: Review reliability plans , review key quality related requirements , ensure a proper transfer of design specifications to manufacturing and supply chain and service, perform assessment on the design/architecture on suitability for the quality criteria, and review key product related deliverables (Reliability Reports, Reliability modelling for predictive analysis, FMEA’s, Change Point Analysis, etc.) Apply and facilitate Design for Quality & Reliability best practices (FMEAs, ro

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Auditor Overview: Mastercard's Global Internal Audit team provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes. The team is seeking a Senior Auditor based in Pune, India, to support financial, operational, regulatory, and technology audit and advisory engagements. The ideal candidate is initiative-taking, intellectually curious, analytical, meticulous, and able to balance independent delivery with effective collaboration across a global team. Role: • Execute financial, operational, regulatory, technology, and advisory audits across business lines in accordance with Internal Audit methodology and quality standards. • Participate in audit planning, including understanding business processes, assessing risks, contributing to scope and approach, and developing audit procedures. • Independently evaluate the design and operating effectiveness of controls, document high-quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis. • Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support sustainable remediation. • Draft

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Zinnia is seeking a Financial Systems Internal Controls Specialist to help strengthen the internal control environment across our financial systems and related business processes. In this role, you will partner with Finance, Accounting, Financial Systems, Information Technology, Information Security, and Audit teams to document processes, assess risks, test controls, and support the remediation of identified issues. You will develop clear, audit-ready documentation and help ensure that controls remain effective as systems, integrations, and business processes evolve. This position is ideal for an internal controls, audit, or financial systems professional who enjoys understanding how systems and processes work, identifying risks, and developing practical solutions that improve control effectiveness and operational efficiency. WHAT YOU’LL DO: Lead process walkthroughs with accounting, finance, technology, and business stakeholders. Develop and maintain process narratives, flowcharts, standard operating procedures, data-flow diagrams, and risk and control matrices. Evaluate whether controls are appropriately designed to prevent or detect errors, unauthorized activity, and incomplete or inaccurate financial processing. Perform tests of control design and operating effectiveness. Develop test procedures, validate testing populations, select samples, inspect evidence, document exceptions,

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: • Work with new and existing customers to implement the company's new platform features as well as manage and optimize client processes • Learn the architecture and design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests • Lead onboarding & activities, including requirements gathering for incentive compensation plan rules, data analysis, and quality control • Assist the ongoing operations for a portfolio of existing customers and implement new features (i.e. rule building, process execution, reporting and dashboarding, and product support) • Scope, build and test automated workflows, processes and reporting capabilities to support automation of incentive compensation processes and improve business visibility • Support design projects including analysis, financial modelling, project planning, customer workshops