Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc’s most important asset is our people. Join Zocdoc as a Senior Associate, Compliance to help provide better care to patients and build a better health care experience! As an Audit Associate, you’ll play a critical role in maintaining the trust of our patients, healthcare providers, and business partners by helping Zocdoc prepare for and successfully complete compliance audits and assessments, including HITRUST, SOC 2, and HIPAA-related reviews. You’ll work closely with our Information Security, Compliance, Legal, Technology, Product, People, and business teams to translate audit requirements into clear actions, gather and validate evidence, and deliver complete, well-organized responses to auditors. This is a great opportunity to join a growing team, improve the way Zocdoc manages audit readiness, and help scale our compliance program as the company and its obligations grow. You’ll enjoy this role if you are… Competent in compliance, security, privacy, healthcare, and building trustworthy processes Excited to partner with control
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior AuditorOverview:Mastercard's Global Internal Audit team provides independent and objective assurance and advisory services to assess and enhance the effectiveness and efficiency of governance, risk management, and internal control processes.
The team is seeking a Senior Auditor based in Pune, India, to support financial, operational, regulatory, and technology audit and advisory engagements. The ideal candidate is initiative-taking, intellectually curious, analytical, meticulous, and able to balance independent delivery with effective collaboration across a global team.
Role:
• Execute financial, operational, regulatory, technology, and advisory audits across business lines in accordance with Internal Audit methodology and quality standards.
• Participate in audit planning, including understanding business processes, assessing risks, contributing to scope and approach, and developing audit procedures.
• Independently evaluate the design and operating effectiveness of controls, document high-quality workpapers, and communicate testing status, potential issues, and delivery risks on a timely basis.
• Identify control gaps, root causes, and process improvement opportunities; develop practical recommendations that address underlying risks and support sustainable remediation.
• Draft clear, concise, and value-added audit observations and reports, and communicate effectively with process owners, stakeholders, and audit leadership.
• Track and validate management action plans, support ongoing risk assessment and business monitoring activities, and contribute to improvements in audit processes.
• Collaborate with local and global colleagues, provide real-time guidance to peers and new team members, and proactively support the team in meeting engagement milestones.
All About You:
• Mandatory qualification: Chartered Accountant (CA).
• 3-4 years of relevant audit experience, including statutory audits and audits under the Indian Companies Act.
• Experience evaluating financial, operational, regulatory, and internal controls, with the ability to analyze complex processes, assess risks, and apply professional skepticism.
• Background in information technology audits, such as IT general controls, technology risk, cybersecurity, information security, or technology-enabled business processes.
• Ability to execute audit activities independently and accurately, understand audit objectives and risks, identify root causes, and focus recommendations on resolving underlying issues.
• Strong written and verbal communication, stakeholder management, analytical, problem-solving, collaboration, and time-management skills.
• A continuous learning mindset, sound business acumen, ownership of assigned responsibilities, and willingness to coach peers and support team development.
• Proficiency in Microsoft Word, Excel, and PowerPoint; exposure to data analytics or audit tools is desirable.
Preferred qualifications and experience
• Certified Information Systems Auditor (CISA).
• Experience in technology-enabled businesses, payments, financial services, or other regulated industries.
• Knowledge of professional internal audit standards, auditing procedures, and techniques.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, the successful candidate must:
• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security training in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What they are looking for
Skills & requirements
Qualification
Chartered Accountant (CA).
Hiring company
Mastercard
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