Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu
Jobs in India
Business Support in India
1,699 active opportunities · Updated October 2026
Showing
15 jobs
Explore current business support jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We’re looking for a GM/ AVP to drive growth for Lending vertical at Paytm. This role is deeply analytical and focused on reading user and marketing funnels at an atomic level, forming strong hypotheses, and designing experiments to unlock scalable growth. You will work closely with senior stakeholders across Product, Business, Risk, Marketing and growth teams across paytm. Key Responsibilities ● Own end-to-end growth analysis across the unsecured lending, from impressions and clicks to activation, usage, and credit consumption ● Analyze marketing and acquisition funnels at an atomic level using event, clickstream, and impression data to identify gaps and inefficiencies ● Use tools like CleverTap, SQL, Looker and Superset to track funnel movement, drop-offs, and cohort behavior ● Form clear, data-backed hypotheses and design experiments to validate growth opportunities ● Work with campaign managers in the team to execute experiments, relevant campaigns, review content and suggest improvements ● Lead cohort analysis to understand differential behavior across user segments ● Partner with Product teams to identify opportunities to improve user journeys and reduce funnel friction. ● Identify new opportunities for top funnel growth, both within the Paytm ecosystem and outside it. ● Translate complex analyses into clear, actionable recommendations for senior stakeholders ● Build and maintain dashboards to monitor funnel health and experiment outcomes Requirements ● 10+ years of experience in growth, analytics, or product strategy roles ● Strong analytical and problem-solv
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sr. Salesforce Developer, you’ll own the hands-on development of custom solutions on the Salesforce platform. You’ll work closely with Engineers, Systems Analysts, Solutions Architects, and Business Analysts to translate complex business requirements into robust, scalable, and high-quality code. A primary focus of
Opportunity Overview: Lead analytics and clinical configuration strategy for our auto-decisioning platform, driving end-to-end solutions from data gathering through scaled deployment. Partner cross-functionally to translate business needs into analytical frameworks, independently recommending actions that shape product and business outcomes. Own auto-decisioning strategy for new client implementations with minimal oversight, while ensuring explainable, governance-aligned analytics practices. Build and mentor a high-performing team, embedding best practices for scalable, reusable analytics solutions. Ideal for a strategic thinker who thrives at the intersection of hands-on execution and team leadership in a fast-paced, data-driven environment. What you’ll do: Provide thought leadership & strategic thinking to translate business problems into analytical and clinical configuration frameworks,and independently recommend actions and provide business insights Collaborate with cross-functional partners to understand their business needs, formulate and complete end-to-end analytic solutions that includes data gathering, analysis, ongoing scaled deliverables, and presentations Establish and maintain effective performance tracking; identify product and program improvement opportunities, form hypotheses, propose, design and implement tests to drive enhancement and optimization Foster a collaborative and innovative culture, set clear goals, mentor staff. Establish best practices and coach team members to develop and execute complex analytics initiatives with scalability and reusability in minds Develop, implement, and monitor day-to-day operations of analytics and clinical configuration team Execute analytics initiatives that directly impact our auto decisioning roadmap and business outcomes while working as part of a cross-functional team. Partner with Data Governance to ensure tractable and explainable analytics and responsible data Research, design, execute and optimize
NK Securities Research is a leading financial firm that leverages cutting edge technology and sophisticated algorithms to trade the financial markets. Founded in 2011, we have gained invaluable experience in the field of High Frequency Trading across different asset classes. Responsibilities: The Trade Monitor will work closely with the firm’s senior management on a variety of tasks, including: Start and supervise automated trading systems for multiple exchanges and venues Understand how high frequency trading strategies work and make changes in strategy parameters during live trading based on market conditions Build, test and deploy trading monitoring software's to analyze strategy metrics in real time Work closely with Quantitative researchers and Software Developers while testing or deploying updates in GUI, trading infrastructure and strategies Assess live trading for risk and technical issues and quickly respond to unusual behaviors or market conditions Qualifications: Must-Have Requirements Automated Trading Systems/Trading experience Trading Operations Market Monitoring Live Trade Supervision Trading Infrastructure Risk Management (Trading Context) Strategy Parameter Tuning Microsoft Office Proficiency Preferred Technical Skills Linux Basics Python Trading GUI Handling Ideal candidates: Flexible to work in rotational shift Possess a reliable and disciplined approach to work Strong attention to detail Excellent communication skills and fluency in English for business purposes Strong experience of using end user computing tools like Microsoft office and other equivalent products Bachelor's degree with professional experience in a related role at a stock broking firm Benefits: NK Securities Research offers compensation above industry standards for deserving candidates. We are a fast-growing organization where there is no ceiling on the career trajectory of an individual. The startup style governance of the firm enables the newest employees to wor
The Business Unit Cyber Lead will be responsible for leading and managing the cybersecurity strategy, execution, and risk management efforts within a specific business unit. This role serves as the primary point of contact for all cybersecurity-related matters within the business unit, ensuring that security risks are effectively identified, mitigated, and managed. The Business Unit Cyber Lead will work closely with business leaders, IT teams, and the enterprise cybersecurity function to ensure that cybersecurity initiatives are aligned with business objectives and effectively executed to protect the organization’s digital assets. Source: Adani Group | Job ID: 55798
The Business Unit Cyber Lead will be responsible for leading and managing the cybersecurity strategy, execution, and risk management efforts within a specific business unit. This role serves as the primary point of contact for all cybersecurity-related matters within the business unit, ensuring that security risks are effectively identified, mitigated, and managed. The Business Unit Cyber Lead will work closely with business leaders, IT teams, and the enterprise cybersecurity function to ensure that cybersecurity initiatives are aligned with business objectives and effectively executed to protect the organization’s digital assets. Source: Adani Group | Job ID: 52026
The Business Head for Hydro PSP in Bhutan will lead the strategic and operational execution of hydropower projects, ensuring alignment with Adani Group’s mission to drive sustainable energy solutions. This role is pivotal in overseeing large-scale civil execution, construction, and operational management of hydropower projects, while driving efficiency, risk mitigation, and adherence to budgetary constraints. The position will play a critical role in advancing the Hydro PSP business unit’s objectives in Bhutan, leveraging technical expertise and leadership to deliver high-impact outcomes. Source: Adani Group | Job ID: 49549
The Business Unit Cyber Lead will be responsible for leading and managing the cybersecurity strategy, execution, and risk management efforts within a specific business unit. This role serves as the primary point of contact for all cybersecurity-related matters within the business unit, ensuring that security risks are effectively identified, mitigated, and managed. The Business Unit Cyber Lead will work closely with business leaders, IT teams, and the enterprise cybersecurity function to ensure that cybersecurity initiatives are aligned with business objectives and effectively executed to protect the organization’s digital assets. Source: Adani Group | Job ID: 41567
Partner Consultant (Photographer) Roles and Responsibilities Work with the creative producer on all styling and shoot requirements across catalogue , campaign, and social media shoots Program manage shoot calendar and relevant studios Collaborate with third party vendors to source styling props at the best possible rate Deliver output (still and video) following style guides and service level agreements Maintain and consistently update the casting database for models across multiple agencies & solve for fit challenges using knowledge of model pool Single threaded owner of all communication with production and onset crew to ensure productivity is efficient and MOQ is met. Highlight and escalate wherever required. Adapt to growing business needs and pro-actively accommodate ad-hoc requests Qualifications & Experience Graduate with Minimum 5-7 years of experience Good communication skills Stakeholder management
Responsible for all business finance activities at Port. It includes Budgetary control, MIS, Accounting, Treasury & working capital management, Receivable management, Review of Financial Statements, Audits, & Statutory compliances. Source: Adani Group | Job ID: 58568
... Address: Equinox Business Park, Ambedkar Nagar, Kurla West Facility: UPGRADE EDUCATION - MUMBAI FS Qualification: 12th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP573909
... Address: Peninsula Business Park, Ganapatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra 400012 Facility: CIPLA LIMITED - PENINSULA Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP574140
... Address: SEZ Unit Cessna Business Park Kadubeesanahalli Village Varthur Hobli Sarjapur-Marathahalli Outer Ring Road Facility: Cisco Systems Inc - FS Qualification: Not Specified Experience: 5 - 10 years Source: Sodexo India | Job Code: IJP573263
Responsible for all business finance activities at Port. It includes Budgetary control, MIS, Accounting, Treasury & working capital management, Receivable management, Review of Financial Statements, Audits, & Statutory compliances. Source: Adani Group | Job ID: 39730
Other cities to consider
More places hiring for this role
Get new business support jobs in India by email
Daily job updates · Unsubscribe anytime