Care Model Advisor in India

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Excellence and Intensity, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the web application stack. Performance Profiling & Analysis: Analyze database execution plans, system logs, and Locust load test outputs to isolate and resolve root-cause performance bottlenecks. Technical Quality & Enablement: Ensure continuous integration and delivery alignment by applying strong DevSecOps practices, robust automated testing, and clean coding standards. Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Information Systems, or Mathematics. 8+ years of pro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Principal Consultant Location: Chennai, India | Work Model: In Office Our Customer Success team in Chennai serves as elite technical advisors for global enterprise teams. We bridge deep software architecture with business strategy, building scalable platform environments that leverage AI-Powered Process Automation to solve mission-critical operational challenges. As a Principal Technical Consultant , you will assume architectural leadership for multi-application platform design, execution, and performance optimization. Top engineering talent joins Appian in this role to move beyond basic application maintenance and ensure applications are resilient, scalable, and built to power mission-critical operations at enterprise scale . What You’ll Do Architect Platform Scalability: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema optimization, data modeling , system performance, and responsive UX/UI . Engineered Integrations: Perform hands-on design, development, and code reviews using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly isolate performance bottlenecks, memory leaks, resource contention, and latency spikes across the entire web application stack. Performance Analysis & Profiling: Analyze database execution plans, JVM/memory utilization, and Locust load test outputs to resolve root-cause architectural bottlenecks. Technical Communication & Enablement: Translate complex system diagnostics in

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Career Manager - Chennai Chennai, India | Work Model: On-site Guide our Chennai Consultants through transformative career journeys while building operational excellence that directly fuels Customer Success and business growth. ABOUT THE TEAM The People Team partners with Appian's Professional Services organization to develop world-class consulting talent delivering AI-Powered Process Automation solutions to our clients. This team owns the full consultant lifecycle—from onboarding through career progression—ensuring our consultants have the coaching, development, and support needed to drive client transformation. Your work directly impacts retention, performance, and the capability of teams solving complex mission-critical challenges. THE OPPORTUNITY As Appian scales its footprint, the demand for exceptional consulting talent has never been higher. This role exists to ensure our consultants don't just deliver projects—they build careers, develop deep expertise, and become trusted advisors to clients. You'll shape how we grow, retain, and elevate talent in a high-stakes environment where performance and people development are inseparable from business success. WHAT YOU'LL DO Oversee and continuously improve systems and processes that support talent development, evaluation, feedback, and retention. Partner with top consultants to develop consulting career development frameworks. Contribute and enhance performance management processes, including feedback cycles, performance reviews, and promotion calibrations, in collaboration with Project Engagement Managers

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure. As a Senior Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders - enabling enterprise organizations to achieve true Enterprise-Grade Orchestration . What You’ll Do Passion for mentoring/developing others and experience leading small teams through post-sale software implementation Ability to work with clients to define business processes and gather functional and technical system requirements Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems History of success on cross-functional teams; experience building products using agile methodologies (pair programming,

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 95% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Calibration & Continuous Improvement — 5% Participate in team calibration sessions led by the Supervisor to maintain consistent field interpretation standards Surface recurring error patterns to the Supervisor (e.g., consistent misread of a specific supplier’s PO template) through the team escalation channel Complete structured onboarding and participate in refresher sessions as document types and field standards evolve REQUIRED QUALIFICATIONS Bachelor’s degree in any discipline 1–3 years of

ABOUT THIS ROLE GHX connects healthcare suppliers and hospitals across North America, processing over 2.2 million Purchase Order (PO) documents per year through its ADM (Automated Document Management) platform. The platform processes the majority of documents automatically; documents the system cannot process with sufficient confidence are routed to a human review queue. The Document Review Specialist verifies those flagged documents and corrects extraction errors at the field level. Every correction feeds directly into model retraining — you are not maintaining a status quo, you are actively improving the platform’s accuracy over time. This is a precision operations role, not conventional data entry. KEY RESPONSIBILITIES Document Verification & Field Correction — 85% Verify documents like purchase orders, invoices, etc. flagged by the platform as requiring validation Compare extracted field values against the source document image and correct every discrepancy at the field level Verify and correct core fields, including vendor name, PO/Invoice number, line item descriptions, quantities, unit prices, delivery dates, and ship-to addresses Sustain throughput of ~30 documents per hour at a field accuracy rate of 99% or above Self-audit daily output before shift-end submission to catch and correct errors before they enter the system Flag ambiguous, damaged, or edge-case documents per the team escalation protocol; do not attempt to resolve documents outside defined parameters Process Documentation & Reporting — 10% Create and maintain Standard Operating Procedures (SOPs) for document review workflows, and update them as document types and field standards change Build and maintain process maps for end-to-end document review flows, including exception and escalation paths Perform basic analytics — collate production and quality data, and pull routine and ad-hoc reports on throughput, accuracy, and error trends as required Calibration & Continuous Improvement —

Title: Senior AI QA Engineer Location: Bengaluru (Bangalore) Opportunity: As a Senior AI QA Engineer for our Precision Patient Care Pipeline , you will go beyond traditional functional testing. You will be responsible for building the framework that ensures our clinical insights are accurate, safe, and reliable. This role requires a unique blend of high-level software testing and data engineering to validate complex, non-deterministic medical outputs using a hybrid of automated grading methodologies . Key Responsibilities: Architect Multi-Layered Validation Frameworks: Design and implement structured testing strategies that combine deterministic checks, semantic similarity metrics, and model-based evaluations. Automated Model Grading: Develop systems to evaluate clinical pipeline outputs for faithfulness, safety, and hallucination detection using various automated scoring techniques (e.g., BERTScore, ROUGE, or custom heuristics). Vibe-Driven Development: Leverage agentic AI tools to rapidly prototype complex test harnesses, "red-team" clinical logic, and build internal validation utilities at high velocity. Data Pipeline Integrity: Execute integration and regression tests for data-heavy backend processes, ensuring medical data remains consistent from ingestion to insight generation. Collaborative Strategy: Work closely with Data Scientists and Product Managers to define "Ground Truth" datasets and clinical evaluation rubrics. Root Cause Analysis: Deep-dive into complex system failures to identify whether issues stem from code logic, data drift, or model behavior. Requirements: 6+ years of technical experience in Quality Assurance, with a strong focus on system architecture and backend data validation. Advanced Python Proficiency: Expert-level skills in Python for building custom test scripts and working within AI/ML ecosystems. AI/ML Validation Experience: Proven experience testing model outputs using diverse metrics (e.g., Semantic Similarity, NLP metrics, an

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Partner Operations Manager – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and field sales

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Compensation Analyst III (Senior) – Equity Administration & Global Rewards Architect Appian's global equity and total rewards strategy while modernizing plan design for high-scale enterprise growth. Location: Chennai, India | Work Model: Hybrid About the Team The People Team at Appian fuels global growth by attracting, rewarding, and retaining world-class talent. In an industry powered by AI-Powered Process Automation , our team builds data-driven compensation strategies that sustain competitive market advantage. We partner directly with executive leadership to champion pay equity, optimize total rewards platforms, and drive scalable governance across global offices. The Opportunity As Appian accelerates its international expansion, modernizing our equity architecture and total rewards framework is critical. As Compensation Analyst III, you will act as a core global partner based out of our Chennai tech hub. You won't just analyze data; you will shape global pay equity initiatives, architect scalable equity management structures, and directly manage equity plan administration using E*TRADE/Morgan Stanley . This role offers a unique opportunity to build scalable compensation frameworks in a fast-paced environment backed by enterprise-grade stability. What You’ll Do Modernize Equity Plan Architecture: Lead global equity plan governance and modernize grant structures, option/RSU execution lifecycles, and cap-table administration using E*TRADE/Morgan Stanley . Drive Executive Insights & Strategic Analytics: Oversee global HR and compensation intellige

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Software Engineer (Senior) – Platform Engineering & AI-Powered Process Automation Location: Chennai, India | Work Model: On-site Architect the foundational systems powering the next generation of global software execution. In this role, you will build high-performance, reusable platform services and modern developer tooling that directly elevate developer velocity and scale enterprise software globally. About the Team The Platform Engineering, Foundations & Enablement team builds the bedrock of Appian’s technical ecosystem. By delivering resilient shared services, automated developer tooling, and core frameworks, this team enables engineering organizations to build scalable enterprise solutions and accelerates Appian’s growth in the AI-Powered Process Automation market. The Opportunity Top-tier engineers join Appian to tackle deep distributed systems challenges at massive enterprise scale. This role gives you direct ownership over the core platform architecture and internal developer tools that power critical workflows worldwide. If you want to eliminate engineering friction, set architecture standards, and shape high-concurrency systems using cutting-edge enterprise tech, this opportunity offers high visibility and immediate technical influence. What You’ll Do Architect and construct high-performance, resilient platform features, robust APIs , and shared frameworks to power mission-critical operations. Execute technical spikes to clear architectural runways, ensuring system stability, modularity, and seamless long-term scalability. Elevate engine

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Software Engineer Grow your engineering career building software that matters by powering AI automation for the world’s largest enterprises. Location: Chennai, | Work Model: On-site (5 days/week) About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Senior Software Engineer, you will take meaningful ownership of the software you build. You will bring deep technical expertise to a highly skilled team solving real problems at enterprise scale. As an experienced engineer, you’ll be equipped with cutting-edge AI tooling to design and deliver features of real sophistication, shape team-level engineering practices, and deepen your expertise while ensuring flawless Enterprise-Grade Orchestration . What You’ll Do Develop Clean Software: Architect, build, and optimize core platform features while maintaining a strong personal technical presence on the team. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical sto

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Partner Operations Specialist – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and fie

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Longtail Sales Specialist – Global Alliances & Channels Accelerate pipeline expansion and catalyze partner-driven growth by orchestrating our ecosystem's sales lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Onsite About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to sell and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Longtail Sales Specialist, you will act as a primary growth engine for the foundational tiers of Appian’s global partner ecosystem. Moving beyond standard tracking, you will actively navigate the B2B sales cycle, ask critical qualifying questions, and bridge the gap between longtail partners and Field Sales to accelerate enterprise pipeline validation. What You’ll Do Own the end-to-end longtail deal registration lifecycle, ensuring incoming opportunities are validated, monitored, and escalated quickly to maximize partner engagement and

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Software Development Are you an elite technical leader who thrives as a hands-on contributor while simultaneously coaching, mentoring, and scaling a high-performance software engineering team? At Appian, engineering managers don’t just oversee. They build, shape, and grow the people and technology that power AI automation for the world’s largest enterprises and governments. Location: Chennai, India | Work Model: On-site (5 days/week) About the Team Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base The Opportunity Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. What You’ll Do Lead the design and delivery of a scalable