Clients Operations Analyst in Chennai

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. WPP Enterprise Technology provides technology services for WPP, the world’s leading creative transformation company. Within Enterprise Technology, Cyber, Risk & Compliance (CRC) plays a key role in strengthening operational resilience, governance, risk management and control effectiveness across a global technology estate. This is an exciting time to join CRC as we continue to modernise our operating model, increase automation, embrace AI-enabled ways of working and build new capabilities that help WPP move faster, more securely and with greater confidence. Why we're hiring: The CRC Strategy & Operations Analyst will support the operational management, functional planning and reporting cadence of the Cyber, Risk & Compliance function. Reporting to the CRC Operations & Reporting Lead, the role will provide analysis, coordination and high-quality materials to support functional budgeting, procurement activity, investment proposals, committee presentations, leadership reporting and operational governance. The successful candidate will help bring structure, data quality

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Controls Analyst operates as part of the second line Technology Risk & Controls function, working under the direction of the Technology Risk & Controls Manager, Tech Ops. The role supports the delivery of independent assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and core operational processes. The role is focused on executing high-quality control testing, audit support and remediation assurance activities in line with WPP standards and methodologies. The Analyst works closely with Technology Operations teams, Financial Risk & Control colleagues and auditors to evidence control performance, support audit readiness (including SOX 404) and contribute to a consistent, well-documented and sustainable control environment. What you'll be doing: • Perform control design and operating effectiveness testing across Technology Operations processes, including change management, access management, incident/problem management, backup and resil

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk Senior Analyst will support the build-out and day-to-day operation of WPP’s Enterprise Technology Risk capability. Reporting to the Technology Risk Lead, the role will help identify, assess, document and monitor technology risks and issues across Enterprise Technology, support clear risk reporting for senior stakeholders, and work with risk owners to drive practical treatment and remediation activity. The role will suit a proactive risk professional who can combine technology understanding, analytical discipline and strong stakeholder engagement with a mindset for automation, AI-enabled process improvement and continuous simplification. This role sits within the new Risk & Strategy team and will help make technology risk management more data-led, automation-enabled and actionable for Enterprise Technology. What you'll be doing: Support the operation and continuous improvement of the Enterprise Technology risk management framework, standards and ways of working. Coordinate and document technology risk assessments, issue reviews, control obs

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Security Incident Responder is a lead technical authority for incident response execution, responsible for handling the most complex, high-impact, and business-critical security incidents across WPP. The role does not have line management responsibility; people management remains with the Security Incident Management Lead. What you'll be doing: KEY RESPONSIBILITIES Advanced Incident Detection, Analysis & Response - Lead investigations for high-severity and complex security incidents. - Perform deep technical analysis using SIEM, SOAR, EDR/XDR, identity, email, and cloud telemetry. - Execute and oversee containment, eradication, and recovery actions. - Act as technical incident commander when delegated. Escalation Handling & Stakeholder Coordination - Serve as the primary escalation point for complex incidents. - Coordinate with Legal, Privacy, Risk, Technology Operations, and agency teams. - Provide clear technical updates to senior stakeholders. Forensics, Evidence Handling & Assurance - Lead forensic evidence collection, preservation, and analysis. - Ensure d

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: Detection Engineering is responsible for designing, developing, and maintaining high-fidelity detection logic across enterprise security platforms. This role focuses on proactive threat detection, automation-first practices, and continuous improvement of detection coverage and accuracy, supporting the WPP SOC transformation into an Autonomic Security Operations model. What you'll be doing: Develop, test, and maintain detection rules and logic across SIEM, EDR, NDR, and cloud-native platforms. Regularly review and enhance detection logic to improve accuracy, reduce noise, and align with evolving threats. Work with wider WPP engineering teams to ensure high-quality, normalized telemetry for effective detection. Automate detection rule deployment, QA, and version control using scripting and CI/CD pipelines. Root Cause Analysis (RCA) Conduct RCA on missed detections, delayed responses, and high-severity incidents. Identify technical and process-level causes of detection failures or inefficiencies. Drive corrective actions based on RCA outcomes (e.g., rule improvements,

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Business Intelligence Developer drives the design, development, and maintenance of Power BI dashboards and reports used across AUNZ Finance and Operations. This role bridges data and stakeholders - translating requirements into intuitive, actionable dashboards, providing first-level support to end users, and delivering ad hoc analysis in partnership with the Head of Data & Analytics. What you'll be doing: KRA 1 Dashboard Design & Development Translate business requirements into intuitive, visually compelling Power BI dashboards and reports. Create wireframes and proof-of-concepts aligned with requirements, adhering to design standards. Develop custom visuals where native Power BI functionality does not meet business needs. Maintain quality control standards across own projects prior to release. KRA 2 Data Modelling & Security Design and refine data models underpinning dashboards, building on curated datasets. Implement and maintain row-level and application-layer security to ensure appropriate data access. Manage and monitor scheduled data refreshes, proactively resol

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Controls Analyst operates as part of the second line Technology Risk & Controls function, working under the direction of the Technology Risk & Controls Lead. This role supports the delivery of the controls assurance programme across Business Platforms and Corporate applications, with a strong focus on IT General Controls (ITGC), and SOX compliance, for ERP environments. The role is focused on executing high-quality control testing, audit support and remediation assurance activities in line with WPP standards and methodologies. The Analyst works closely with Application and Control owners, Financial Risk & Control colleagues and auditors to evidence control performance, support audit readiness (including SOX 404) and contribute to a consistent, well-documented and sustainable control environment. What you'll be doing: Controls Assurance & Testing • Perform control design and operating effectiveness testing across ERP and corporate systems • Execute testing across key control areas (e.g. access management, change

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Project Analyst (Value & Delivery) to join our Enterprise AI team, helping turn data, insight and experimentation into meaningful business outcomes. This is a unique role that sits at the intersection of technology, data and business value. You'll own the licence, utilisation and adoption data that underpins executive decision-making, while also helping shape WPP's understanding of emerging AI capabilities through hands-on testing, analysis and prototyping. We're looking for someone who is equally comfortable reconciling large, complex datasets as they

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Programme Manager (Value & Delivery) to help us understand, measure and evidence the impact of AI across the organisation. This role sits at the centre of WPP's Enterprise AI adoption and measurement capability. You'll own the data, reporting and analytics that enable senior leaders to understand how AI is being adopted, where value is being created and what actions are needed to accelerate impact. We're looking for someone who combines strong analytical and data modelling expertise with a delivery mindset. You'll be responsible for building trusted ex

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is accelerating the adoption of AI across the enterprise, investing in a portfolio of strategic initiatives designed to transform how work gets done across our global business. Within Enterprise Technology, we're enabling this transformation by building the platforms, capabilities and operating models that will power the next generation of work. From Microsoft Copilot and intelligent automation to emerging AI technologies and agentic workflows, we're embedding AI into the fabric of how WPP operates globally. We're looking for a Project Manager (Value & Delivery) to help us understand, measure and evidence the impact of AI across the organisation. This role sits at the centre of WPP's Enterprise AI adoption and measurement capability. You'll own the data, reporting and analytics that enable senior leaders to understand how AI is being adopted, where value is being created and what actions are needed to accelerate impact. You'll report to the Programme Manager (Value & Delivery). We're looking for someone who combines strong analytical and data modelling expertise with a de

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The role is responsible for leading and overseeing end-to-end cloud operations, ensuring the availability, reliability, security, performance, and resilience of cloud platforms and services. It manages service monitoring, incident response, and incident resolution for production applications and cloud infrastructure, while ensuring operations teams are skilled and enabled to execute cloud-related requests with speed and diligence. The role also provides governance over a large third-party managed services organisation, ensuring delivery against agreed KPIs, SLAs, and operational commitments through effective service reviews, metrics reporting, performance management, and continuous service improvement. What you'll be doing: Responsible for overseeing cloud operations, driving operational excellence, and improving the operational landscape through automation and AI-driven solutions delivered by internal resources and third-party partnerships. Product: Work with product and engineering teams to define operational support patterns for each cloud product. Collaborate with business, archi

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP Media is embarking on a transformative data journey through Databridge —our internal comprehensive data strategy and framework designed to unify our fragmented global data landscape. We are moving from isolated, market-specific implementations to a standardized, scalable, cloud-agnostic, and AI-ready data platform built on a modern tech stack: dbt, Databricks, Python (dlthub), and GitHub Actions . As Data Operations Lead , you will establish and head our new Data Integration & Operations team in Chennai. This is a build-and-run role : you'll define how the team operates while leading day-to-day delivery of operational excellence across global data products. You will be the custodian of production —owning the operational layer including CI/CD automation, deployment pipelines, monitoring, data quality enforcement, incident management, and support. This role requires deep technical knowledge of Databricks and modern data platforms, alongside the ability to lead, mentor, and scale a growing team. What you'll be doin

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Are you looking to be an AI & SAAS Support Intern on a growing team? If so, this may be the role for you! You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out. This internship is designed for hands-on, experiential learning —you'll get real exposure to how a growing SaaS platform operates, paired with the chance to work on special AI projects alongside our product and engineering teams. What you'll be doing: First point of contact for FourKites customers, partners & consultants to research, troubleshoot, replicate, and test product problems and bugs Track issue progress and provide regular updates to clients until incidents are resolved Interface with Development, QA, and Consulting Services as needed to resolve customer issues Contribute to special AI-driven initiatives , applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes Be part of weekend rotation for 24/7 customer emergencies About the team: Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-

Key Responsibilities Front Office Management Manage the reception desk and ensure smooth front office operations. Welcome and assist visitors clients candidates and guests in a professional manner. Maintain visitor records and issue visitor passes as per company security procedures. Coordinate meeting room bookings and ensure meeting rooms are ready for use. Handle incoming and outgoing calls emails and correspondence. Administrative Support Support regional administration activities and office operations. Coordinate courier postal and document dispatch activities. Maintain office records registers and administrative documentation. Assist in arranging travel accommodation and transportation for visitors and employees as required. Support employee onboarding activities and joining formalities. Vendor & Facility Coordination Coordinate with housekeeping security maintenance and other facility service providers. Raise service requests and track completion of facility-related issues. Support vendor management activities and maintain service records. Monitor availability of office supplies and coordinate procurement requirements. Employee & Guest Support Assist employees with general administrative queries. Coordinate guest visits hotel reservations and transportation arrangements. Ensure a positive employee and visitor experience at the office. Support the organization of employee engagement activities celebrations and corporate events. Compliance & Documentation Ensure adherence to company policies security protocols and visitor management procedures. Maintain confidentiality of company and employee information. Prepare periodic administrative reports and dashboards as required. Support audits by maintaining relevant records and documentation. Address: No 6A, Centennial Square, Dr.Ambedkar Road, Kodambakkam, Chennai - 600024. Facility: TN Admin Qualification: Graduate Experience: 1 - 2 years Preferred Gender: FEMALE Sourc