Active7mo ago

Technical Support Lead - Endpoint

Mitsogo Inc·📍 Chennai, Tamil Nadu, India

Employment

FULL TIME

Work mode

On-site

Experience

4–5 years

Salary

Not disclosed

Salary not disclosed

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Overview Requirements Company Similar jobs

Role overview

Job description

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fosterin

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About this listing

Source: Mitsogo Inc's official careers site (via Greenhouse) · last confirmed on the source 3 Nov 2026
Posted 10 Mar 2026

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What they are looking for

Skills & requirements

linux →

Qualification

· Bachelor’s degree in computer science, Information Technology, or a relevant technical field

Department · Business Operations

Hiring company

Mitsogo Inc

Mitsogo is the home of Hexnode, the leading Unified Endpoint Management solution that helps secure enterprise endpoints and data.

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