Complex Head in Hyderabad

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product deliv

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration:

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run . In GE, you don’t work in silos. You: • Own complex, end-to-end client journeys • Work across GCC advisory, managed services, and BOT / outsourcing models • Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Leader - GCC, People & Organization Advisory , you will own the full spectrum of people strategy and execution for a large, high-velocity operations environment (1000+ employee scale). This role is designed

Role Overview The Executive Assistant at GHX India serves as a cornerstone of executive effectiveness and organizational culture. This role partners directly with senior leadership to keep priorities moving, while also owning the planning and execution of team events and culture programs that make GHX India a great place to work. The ideal candidate is proactive, organized, discreet, and genuinely energized by bringing people together. Key Responsibilities Executive Support for Managing Director of India Manage the calendar of the Managing Director of India, including scheduling meetings. Coordinate domestic and international travel, including flights, hotels, meals, and ground transportation; provide real-time support for itinerary adjustments due to schedule changes or disruptions. Plan and coordinate executive team events, including venue selection, catering, and onsite support; attend events as needed to stay connected with executive and team needs. Prepare, edit, and review documents, presentations, and correspondence with accuracy, clarity, and professionalism. Build comprehensive itineraries for conferences and complex travel schedules. Track and reconcile executive expenses, manage petty cash purchases, and process expense reports. Proactively assess administrative needs, prioritize tasks, and recommend effective solutions to support executive and team operations. Organize and maintain electronic and physical files per GHX Security and Compliance guidelines. Follow all GHX policies including T&E, Compliance, and Security policies. Assist with special projects and perform additional administrative duties as assigned. Culture & Events Plan and execute employee culture and events from concept to close — offsites, celebrations, recognition moments, and milestone gatherings. Partner with leadership and HR to bring the company’s values to life through meaningful, well-run experiences. Collaborate with the Branding and Marketing team to plan, review,

Role: Senior Cloud Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About Role: The Senior Cloud Engineer leads the design, implementation, and operations of the organization’s cloud infrastructure. This role is responsible for complex projects, high-level architectural planning, and making strategic technology decisions that support scalability, performance, security, and cost optimization. Acting as a technical leader, the Senior Cloud Engineer provides mentorship to junior and mid-level engineers while driving innovation, resiliency, and compliance in cloud environments. Key Responsibilities: Design and Implementation Lead the design and implementation of cloud-native architectures and hybrid cloud solutions. Oversee cloud engineering projects, ensuring solutions are secure, resilient, and cost-effective. Contribute to high-level architectural planning and strategic decision-making around technology adoption. Review and approve design proposals, Infrastructure as Code (IaC) tem

Senior Accountant II Key Responsibilities Taxation & Compliance : Ensure timely and accurate preparation and filing of GST, TDS, and other statutory returns. Liaise with external auditors and tax consultants for audits and tax filing. Monitor changes in Indian tax laws and ensure the company's compliance with all statutory requirements. Audit & Internal Controls : Assist in preparing for internal and external audits, ensuring proper documentation and adherence to audit requirements. Review and strengthen internal controls, identifying areas for improvement to prevent financial discrepancies. Accounting & Financial Reporting : Manage day-to-day accounting operations, including ledger maintenance, journal entries, reconciliations, and month-end closing. Prepare and review monthly, quarterly, and annual financial statements, ensuring compliance with internal controls and accounting standards. Team Collaboration: Collaborate with team members, cross-functional departments, and leadership to ensure accurate financial reporting and compliance. Documentation : Create and maintain process documentation Project: Provide support during various projects and any ad-hoc requests/deliverables Key Skills / Competencies Technical Proficiency : Expertise in tools such Oracle, Slack. Advanced MS Excel skills, Taxation Knowledge : In-depth understanding of Indian tax laws, including GST, TDS, and Income Tax. Experience in preparing and filing tax returns and ensuring compliance with statutory requirements. Financial Analysis : Ability to analyse complex financial data and provide actionable insights. Experience in budgeting, forecasting, and financial planning. Audit & Compliance : Experience in preparing for and assisting with internal and external audits. Knowledge of internal control frameworks and ability to identify areas for improvement. Communication Skills : Strong verbal and written communication skills. Ability to explain complex financial information to non-

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives. Operational Excellence Oversee daily ticket queues and ensure SLA compliance. Monitor long-running or stalled tickets and take corrective action. Handle a defined number of tickets weekly to maintain technical proficiency. Unblock high-priority or complex cases to maintain workflow continuity. Advanced Technical Issue Management Independently resolve complex issues using establish

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Senior Software Engineer to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers. This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration. Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java Build and maintain RESTful integrations using JSON and XML Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks. Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)&

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness. Quality & Compliance Focus Embed automated testing, monitoring, and release safeguards into the development lifecycle. Proactively address compliance and audit-readiness requirements in application

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, design , clinical and payment teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems including data solutions, and want to influence architectural decisions for security and scale, drive cross-collaborations for alignment, establish technical standards for consistency and evolve both application and data engineering best practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion platform engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operati

Opportunity Overview: The Intake Specialist role is a key position supporting US healthcare operations by ensuring accurate and timely processing of patient and provider requests. In this role, you will support healthcare providers, internal clinical teams, and operations teams by collecting, reviewing, and processing information required for healthcare services and prior authorization workflows. As an Intake Specialist, you will manage healthcare requests received through multiple channels including phone, email, fax, and online platforms. You will be responsible for gathering required documentation, validating information, updating systems accurately, and ensuring requests are processed within defined turnaround times. This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to work effectively in a fast-paced healthcare operations environment. What you’ll do: Provider/Customer Calling Support (Inbound & Outbound) Handle inbound and outbound calls with US healthcare providers and stakeholders. Process incoming healthcare requests received from US providers through Calls , fax, email, and electronic systems. Review medical documentation for completeness and accuracy. Validate required information needed for prior authorization and clinical review. Enter and update patient, provider, and request details accurately in healthcare systems. Identify missing information and coordinate with appropriate teams/providers for resolution. Maintain high standards of accuracy, quality, and productivity. Follow HIPAA guidelines and maintain confidentiality of patient information. Support process improvements and operational initiatives. Provide professional and timely support while addressing provider questions and requests. Document all interactions accurately in internal systems. Provide first-level resolution whenever possible. Escalate complex issues to appropriate teams. Maintain a customer-focused approach during ever