About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no
Jobs in India
Crm Email Marketing Specialist in India
128 active opportunities · Updated October 2026
Showing
15 jobs
Explore current crm email marketing specialist jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
Job Description for Sales Engineer Job Title: Sales Engineer Basic Qualifications Bachelor’s degree in any discipline; Engineering preferred. Strong verbal and written communication skills in English and Hindi. Experience and Skills 2 3 years of experience in sales or sales operations for technology, aerospace, mechanical, or industrial products in a B2B environment. Proficiency in MS Excel, Word, and PowerPoint. Ability to multitask, manage priorities, and work within deadlines. Self-driven, proactive, and capable of working with minimal supervision. Good knowledge of SAP is preferred. Prior experience working with purchase or procurement teams will be an advantage. Basic understanding of supply chain, logistics, and post-order management is preferred. Working knowledge of CRM systems will be an advantage. Key Responsibilities Handle customer calls and emails, understand requirements, and ensure timely responses. Coordinate with internal teams to maintain regular follow-ups and smooth communication. Review quotations, purchase orders, and related commercial documents. Track action points, deadlines, and follow-ups to ensure timely closure. Support execution of assigned tasks while maintaining quality and accuracy. Assist the team with documentation, reporting, and follow-up activities. Coordinate with the purchase team to understand delivery timelines and update customers accordingly.
Dear candidates and job aspirants. Before speaking to us make urself decide first what your requirement is & we are service providers we charge for our service, we are job consultants Hyderabad, we have multiple job opportunities with multiple companies Software jobs for fresher’s We have openings in Software IT and NON IT . Java, Dotnet, Testing,Pega,Python,Salesforce,Devops,AWS, SQL DBA, SAP BTP,ETLUI/UX DESIGNER,,JAVA SCRIPT, WEB DEVELOPER (JS, NODE JS, REACT JS),ETL,SAS.. SAP ABAP, SAP CRM, SAP FICO, SAP SD and SAP Basis etc, We provide all genuine software IT related jobs through backdoor process, if anyone interested contact me 9989612735 (99and89and61and27and35)(Nine Nine Eight Nine Six One Two Seven Three Five) Interested aspirants can share your updated resume with below details to mentioned mail id for a quick response and immediate process. +91 9989612735 (Pro tip: Keep an eye on your spam folder! Sometimes our messages like to hide among the sea of unwanted emails.) genuine backdoor jobs get offer-- verify-- pay You can also refer your friends as well, as we have very huge openings with us Nominal service charges
The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751
CRM Executive Location: Noida Experience: 1–3 Years Business: Paytm Money About the Role Paytm Money is looking for a detail-oriented CRM Executive to join its Execution Pod. In this role, you will be responsible for the end-to-end production, quality assurance, and deployment of customer communications across WhatsApp and Push Notification channels. You will ensure that every customer communication is accurate, engaging, compliant with SEBI regulations, and delivered seamlessly. This role requires strong attention to detail, excellent content review skills, and hands-on experience with CRM platforms. Key Responsibilities Draft, edit, and finalize communication copy for marketing campaigns in accordance with SEBI advertising and communication guidelines. Review and proof creatives, subject lines, CTAs, and campaign content before deployment to ensure accuracy and compliance. Set up, test, QA, and schedule campaigns on CleverTap across WhatsApp and Push Notification channels. Own campaign execution processes, including checklists, approvals, stakeholder coordination, and go-live timelines. Partner closely with Compliance and Legal teams to secure mandatory approvals and disclosures. Maintain campaign calendars, trackers, and execution dashboards to ensure timely delivery of all customer journeys. Monitor campaign deployment and proactively identify audience mismatches, delivery issues, or QA gaps. Ensure operational excellence with zero compliance misses and flawless campaign execution. Desired Skills & Qualifications 1–3 years of experience in CRM, Lifecycle Marketing, Content Operations, Marketing Operations, Customer Engagement, or Campaign Management. Hands-on experience with CleverTap is strongly preferred. Experience with MoEngage, WebEngage, Netcore, Braze, or similar CRM platforms is also valuable. Strong written English and content editing skills with the ability to create crisp, customer-friendly communication. Understanding of financial services com
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of WPP’s multi‑year Enterprise Technology transformation, the Global CRM Programme is a foundational capability underpinning client, commercial, and data‑driven growth. The consolidation of multiple CRM solutions into a single platform introduces significant systems integration and data complexity, including: diverse legacy systems and interfaces inconsistent client, revenue, and pipeline data, varying agency and market integration patterns A dedicated Systems & Data Integration Lead is required to: define a coherent integration and data strategy prevent point‑to‑point, market‑specific solutions ensure CRM becomes a trusted system of record enable scalable adoption of AI, analytics, and cross‑platform capabilities. The Systems & Data Integration Lead is accountable for defining and governing the integration and data landscape for WPP’s Global CRM Programme, which is consolidating multiple legacy CRM platforms into a single, enterprise‑wide Microsoft Dynamics–based solution. The role ensures the global CRM platform integrates effectively with the wider enterprise ecosy
The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 56097
The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448
The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453
The Lead - Cluster CRM is responsible for managing all post-sales customer interactions and ensuring a seamless customer experience for assigned sites. This role oversees end-to-end customer relationship management, including sales documentation, collections, and issue resolution, from the booking stage through to customer handover. The Lead plays a crucial role in maintaining customer satisfaction and ensuring operational efficiency across all CRM processes. Source: Adani Group | Job ID: 55576
The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452
Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●
Position Title: Business Development Executive - Field Sales (F&B) Location: Noida Position Type: Full Time (Onsite) Experience: 3+ Years About Us: Founded in 2016, QueueBuster is India’s leading business super app, designed to simplify operations for businesses of every size. Our powerful Android-based Mobile POS solution caters to everything from large-format retail stores to small carts and kiosks. Today, it is one of the most trusted and sought-after solutions for modern retailers across the country. Job Description: We are seeking a dynamic and driven Field Sales Executive to sell the Queue Buster’s POS software across Delhi NCR. The role involves lead generation through field visits and cold calling, conducting client demos, on-boarding and maintaining long-term client relationships. You will be the face of QueueBuster in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. The ideal candidate will be responsible for building strong client relationships, driving product adoption, and achieving sales targets through on-ground engagement. Responsibilities: Generate leads through cold calling, field visits, and market references; proactively approach clients to onboard them onto QueueBuster Identify, approach, and acquire new clients across Delhi NCR Build and nurture strong relationships with clients by understanding their business needs and offering tailored solutions. Onboard restaurants by closing contracts and responding to inquiries from both new and existing clients Take ownership of operational and administrative aspects of sales, including reporting, process optimization, and system improvements Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery Meet and exceed sales target, demos, and visit goals through strategic daily planning and execution Establish a strong reference market by maintainin
We’re Hiring: Business Development Executive (BDE) Location: Mohali (Work from Office) Walk-in Interviews Apply Directly! Are you passionate about sales, lead generation, and building client relationships? Join our growing team and take your career to the next level! Key Responsibilities: Identify and generate new sales opportunities through various channels. Work on bidding platforms such as Upwork, Freelancer, and PeoplePerHour (PPH). Generate quality leads using LinkedIn, LinkedIn Sales Navigator, and similar platforms. Build and maintain a strong pipeline of prospective clients. Conduct market research to identify new business opportunities. Develop and maintain professional networks for business development. Stay updated on the company’s products and service offerings. Prepare compelling business proposals and client presentations. Maintain and update client records in CRM/database. Requirements: Experience in Business Development or IT Sales. Hands-on experience with Upwork, Freelancer, PPH, and LinkedIn lead generation. Excellent communication and negotiation skills. Strong research, proposal writing, and relationship-building abilities. Self-motivated with a target-driven mindset. Perks & Benefits: 5-Day Work Week Group Health Insurance Extra Compensation for Night Shifts Additional Pay for Extra Days Worked in Office Monthly Performance Bonus for Achieving Targets Career Growth Opportunities in a Dynamic Work Environment Location: Mohali (Work from Office) Walk in for an Interview or Apply Today! If you’re ready to build a rewarding career in Business Development, we’d love to meet you!
Customer data: Gathering customer details, such as names, addresses, and phone numbers Customer relationships: Building and maintaining positive relationships with customers and prospects Record keeping: Maintaining accurate records of customer interactions in a database Sales pitches: Delivering and adjusting sales pitches based on the customer Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions
Other cities to consider
More places hiring for this role
Get new crm email marketing specialist jobs in India by email
Daily job updates · Unsubscribe anytime