SBU Head - CRM (Customer Experience & Post-sales)
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Role overview
Job description
The Lead - Cluster CRM is responsible for managing all post-sales customer interactions and ensuring a seamless customer experience for assigned sites. This role oversees end-to-end customer relationship management, including sales documentation, collections, and issue resolution, from the booking stage through to customer handover. The Lead plays a crucial role in maintaining customer satisfaction and ensuring operational efficiency across all CRM processes. Source: Adani Group | Job ID: 55576
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Skills & requirements
Hiring company
Adani Group
A leading integrated business conglomerate enriching lives, creating sustainable value and empowering India through #GrowthWithGoodness.
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