Customer Experience Associate in India

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue in India and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Par

About the Team OpenAI's Go-To-Market (GTM) organization helps customers adopt and scale our AI products. As the business grows, we are looking for a strategic operator to lead high-impact GTM programs that improve execution across the organization. In this role, you will partner with leaders across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, and Communications to drive complex cross-functional initiatives from strategy through execution. You will bring structure to ambiguity, align stakeholders around shared priorities, and build repeatable operating mechanisms that help the business scale. In this role, you will: Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts. Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable. Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals. Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes. Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed. Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact. You might thrive in this role if you have: 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field. A track record of leading complex cross-functional initiatives from strategy through execution. Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges. Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions. Ability to thrive in a fast-paced environment, man

About Pi Commerce: Pi Commerce is an AI-powered marketing platform that enables small businesses to acquire new customers by running Facebook and Instagram advertising campaigns. The AI automatically creates: Advertisement creatives Ad copies Audience targeting Campaign setup The merchant simply reviews and approves the campaign, making digital marketing easy even for non-technical business owners. What You'll Do Connect with Paytm's existing merchant base over calls. Understand the merchant's business and marketing requirements. Explain how Pi Commerce helps generate new customers. Conduct online product demonstrations through screen sharing. Resolve customer queries and handle objections confidently. Follow up with interested merchants via calls and WhatsApp. Update lead status, demos, and sales progress in CRM. Meet daily, weekly, and monthly sales and activation targets. Share customer feedback to help improve the product. Who Should Apply? We're looking for candidates with: 6 months to 3 years of experience in: Telesales Inside Sales Digital Marketing Sales Ad Sales SMB Sales Preferred Experience Candidates who have sold: Facebook Ads Instagram Ads Meta Ads Digital Marketing Packages Lead Generation Services

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role : We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. What You'll Do : - Own the end-to-end strategy, growth, and P&L of the category. - Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience. - Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses. - Drive category performance through data-led decision making, experimentation, and continuous optimization. - Monitor portfolio performance, customer adoption, profitability, and key business metrics. - Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture. What We're Looking For : - 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management. - Strong experience owning and scaling a business category or product with measurable business impact. - Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products. - Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams. - Excellent analytical, stakeholder management, and problem-solving skills.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the foundation of trust on the internet, and at Okta, we are building a world where anyone can safely use any technology. We are looking for a driven, curious, and empathetic product-minded engineering leader to expand Okta’s market footprint by growing our global integration ecosystem. As the Director of Engineering for the Okta Integration Ecosystem in Bangalore, you will lead, scale, and inspire a talented organization of engineering managers and engineers dedicated to evolving Okta-built integrations across our entire product portfolio. This is a high-impact, high-visibility role. If you are passionate about customer security, obsessed with developer experience, and love engaging with a vibrant technology community, we want to hear from you. What You’ll Do Lead and Scale the Team: Mentor, inspire, and grow a world-class engineering organization in Bangalore, directly managing engineering managers and senior individual contributors while fostering a high-performance culture. Drive Integration Strategy: Own the technical roadmap and execution for Okta’s integrations across a massive gamut of applications—spanning traditional Enterprise systems, SaaS, On-prem infrastructure, Active Directory (AD), Azure, and next-generation AI agents. Advance Modern Infra & Governance: Drive the development, rollout, and governance of the official Okta MCP (Model Context Protocol) Server. Streamline and enable partner integrations through robust Terraform P

Job Description: Data & Analytics Engineer (3-4 Years Experience) : 100% Remote Job Title: Data & Analytics Engineer Experience: 3-4 years Location: Remote Employment Type: Full-time Team: Data Engineering & Analytics About the Role Eltropy is a digital conversations platform for credit unions and community financial institutions in the US. The Data Engineering & Analytics team builds the AWS data pipelines and customer-facing dashboards that power analytics across the platform. We are looking for a Data & Analytics Engineer with 3-4 years of experience who can own dashboard delivery end to end along with the pipelines behind it. The ideal candidate learns fast, builds product context quickly, listens well, and collaborates effectively across product, engineering, DevOps, and customer-facing teams. Key Responsibilities Own dashboard changes end to end in QuickSight and ThoughtSpot - new metrics and filters, SPICE refresh management, internal-to-production promotion, and post-release validation. Build and maintain batch and streaming ETL pipelines on AWS using Glue (PySpark), S3, Redshift, and Airflow (MWAA) DAGs. Write and optimize Redshift SQL; debug query performance, connection contention, and data mismatches across sources. Support near-real-time ingestion (Kafka/MSK CDC → Glue Streaming → S3 → Redshift). Investigate customer-reported analytics discrepancies (Jira/support tickets), root-cause them in the data, and communicate findings clearly to support, product, and engineering. Set up and respond to pipeline monitoring - CloudWatch metrics and alarms, monitoring DAGs, refresh health - and participate in incident triage and RCA. Develop deep product knowledge: understand what each metric means to our credit union customers and translate product changes into data model and dashboard updates. Ensure data quality, validation, and consistency across systems. Required Skills & Qualifications 3-4 years of experience in data engineering and/or

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will join the Portworx team in Everpure, which is responsible for delivering the highest quality Portworx Enterprise products. You will be contributing clean & robust code, be customer oriented and put quality first.A WHAT YOU'LL DO Designing and developing cloud native microservices and integrating new features to Portworx products Bringing a focus on design, development, unit/functional testing, code reviews, documentation, continuous integration and continuous deployment Debug product and performance issues in large scale clusters using AI tooling Collaborating with peers and stake-holders to take solutions from initial design to production Take full ownership of design and development activity by adapting to customer feedback and handling issues found in unit testing, system testing and customer deployments Experimenting with new technologies in order to push the state-of-the-art and innovate new solutions. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING BS in Computer Science 8+ years of experience in Designing, Development and Testing of Enterprise products (Golang preferred). Good understanding of Microservice Architectures and Cloud Native platforms Designing and owning micro services to operate and

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

Job Title :- Sales Professional Location :- Goregaon East Job Type :- Full Time Salary :- 15000 - 20000 Experience:- 1-2 years Education :- B.Com, B.Pharm, B.Sc We are looking for a Sales Professional in a pharma company who supports the sales force by processing orders, managing field force documentation, preparing MIS sales reports, and tracking inventory . They act as a liaison between sales, manufacturing / supply chain, and customers to ensure smooth order execution . Job Responsibilities :- 1.) Providing support to the sales team for proposal building 2.) Cold calling prospective clients to initiate sales opportunities 3.) Handling the quotations proposals, and payments 4.) Handling customer queries as per the product information required, submitting quotations & follow ups 5.) Co-ordination with field engineers and customers Skills & Software Knowledge :- 1.) Freshers or Experienced both are welcome 2.) Good written and verbal communication skills 3.) Strong organizational skills with the ability to prioritize work 4.) Sound knowledge of ERP software & Excel

About the Role We are seeking an experienced and versatile India Business Marketing Lead to drive OpenAI’s enterprise and B2B marketing strategy in India. This is a critical leadership role for a full-stack B2B marketer with strong India market judgment—someone who can operate across enterprise, startup, developer, and partner audiences, build foundational capabilities, and deliver high-impact programs that support revenue growth and long-term trust. This role will be responsible for shaping and executing integrated B2B marketing initiatives that support enterprise adoption, partner-led growth, startups, and developer-adjacent business audiences in India. The ideal candidate brings deep experience working with sales-led GTM teams, navigating complex stakeholder environments, and translating global strategy into locally effective execution for India. The preferred location for this role is Mumbai . In this role, you will: Lead the development and execution of India B2B marketing strategy, aligned with global priorities and India GTM objectives. Drive full-funnel B2B marketing programs across field marketing, content, customer marketing, events, executive engagement, and partner marketing. Partner closely with India GTM, Partnerships, Product Marketing, Comms, and Global Affairs to deliver integrated programs that support enterprise adoption and pipeline growth. Translate global B2B narratives and launches into India-relevant, market-specific execution across enterprise, startup, developer, and partner motions. Establish strong India marketing operating rhythms, including planning cycles, agency management, budget oversight, performance measurement, and reporting. Act as the India voice for B2B marketing, bringing market insight, customer perspective, trust signals, and local nuance into global strategy discussions. Build and scale foundational B2B marketing capabilities in India, with an eye toward future team growth and specialization. You might thrive in this role

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role The Hyderabad Infra team builds and maintains Notion's internal async task runner and configuration management platform. The async task runner plays a critical role in ensuring our millions of users have a fast, reliable, and secure experience. The configuration management platform enables safe, explicit configuration management for Notion's product and infrastructure engineers. As part of the Hyderabad Infra Team, you’ll have a unique opportunity to shape how Notion manages and scales its async task runner and configuration management platform, enabling innovation across the company. What You'll Achieve You will contribute to the evolution and maintenance of our async task runner to meet the needs of over 100 million global users and support the rapid growth of our product and business. With guidance from senior team members, you'll help ensure our systems remain reliable, efficient, and scalable. You'll evaluate and integrate new technologies to keep us ahead of emerging challenges. Your work will empower our engineering team to build features confidently while you grow your skills in distributed systems and infrastr

Job Title Production Planner Job Description Production Planner Your Role: Job Responsibilities: • Ensures on-time delivery of customer orders by managing the quality of planning-related master data in close cooperation with Enterprise Information Management (EIM). • Generates a feasible/final Master Production Schedule (MPS) from the Initial/semi-final MPS provided by the Supply Planning function. • Develops a feasible Detailed Production Schedule (DPS) and Material Requirements Plan (MRP) from the MPS while minimizing changeover times in collaboration with Production/Operations Management. • Works diligently to optimize the utilization of both workforce and equipment, strategizing to enhance efficiency and productivity across production operations. • Coordinates planning-related master data in concert with Enterprise Information Management (EIM), ensuring data integrity and consistency to facilitate effective decision-making. • Releases meticulously crafted production schedules to the shop floor, ensuring that operational activities align seamlessly with organizational objectives and priorities. • Facilitates regular and structured planning handshake meetings with Production/Operations Management, fostering open communication channels to address challenges, align priorities, and drive operational excellence. • Engages in troubleshooting production orders and materials, promptly identifying and resolving issues to maintain operational continuity and uphold delivery commitments. You Are a Great Fit If: • Bachelor’s degree in computer science, Software Engineering, Electronics, Information Technology, or a related engineering discipline. • Minimum 2 years till 5 years of experience in production plant or manufacturing site or equivalent. Exte

As a Senior NetSuite Consultant at Plative, you will be advising and implementing NetSuite solutions to our portfolio of customers. Candidates for this role should possess a deep knowledge of NetSuite's capabilities in the Retail & Wholesale Distribution space and high-level knowledge of common industry-specific integrations. You will act as a knowledgeable advisor to customers, uncover business requirements, and configure effective solutions that address the customer's requirements. Plative is a fast-paced, agile environment, so you will be involved from project inception to completion and will work on multiple projects at the same time. Responsibilities: Manage and deliver basic to complex NetSuite implementation projects, including solution design and project management. Facilitate and lead customer discovery meetings, identifying opportunities beyond the initial scope and tracking findings in the project backlog. Delegate tasks to analysts and guide their work to ensure high-quality deliverables. Flag project limitations and issues early, and work with senior consultants and architects to address them. Prepare design documentation and present configuration and design recommendations to customers. Raise design risks, constraints, and critical dependencies to senior consultants and architects, and work together to resolve them. Communicate delivery risks, including budget, schedule, and scope, to project managers and lead consultants. Guide testing approaches for internal QA and customer UAT. Handle core configuration tasks, including complex business logic. Advise customers on leading practices and make configuration and design recommendations. Serve as the expert business process owner for core processes. Basic Qualifications: Bachelor's degree in a relevant field, or equivalent experience. 5+ years of experience implementing NetSuite within the Products industry. Strong understanding of NetSuite core configuration, including complex business logic. Knowledg

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. AI native product is fundamentally different engineering problem than building deterministic software: the same input won't always produce the same output, and "working" means the agent behaves well across the full distribution of real world scenarios, not that it passes a fixed test suite. We're looking for an Applied AI Engineer with 2-5 years of experience building and shipping AI systems used by professionals at enterprise. You're comfortable working with modern LLM-based systems and agentic workflows, and you know how to turn powerful models into reliable product features. You have strong product judgment and think deeply about tradeoffs between LLM approaches and traditional ML when designing solutions. You care about evaluation, iteration speed, and making sure AI systems actually drive measurable business impact reliably . What you'll do Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring. Investigate why agents underperform across context, knowledge, instructions, tools, routing, guardrails, or workflow design Design and ship targeted behavior improvements, including changes to prompting, cont