Customer Experience Manager in India

To manage customer credit control activities, ensure timely sales order releases, monitor customer credit exposure, support collection activities, and maintain compliance with company policies and audit requirements. Source: Adani Group | Job ID: 55032

Team Member - Customer Invoicing is responsible for managing the end-to-end customer invoicing process, ensuring accurate data collection, timely invoice generation, tax compliance, and effective customer management. This role focuses on resolving billing disputes, maintaining documentation, enhancing systems, and supporting revenue reconciliation and audits while aligning with organizational goals and standards. Source: Adani Group | Job ID: 48617

About Us Blueshift is the Intelligent Customer Engagement Platform (CEP), headquartered in San Francisco, that empowers leading B2C brands to drive truly personalized, 1:1 marketing across every channel. Founded by repeat entrepreneurs who previously built Mertado (acquired by Groupon) and were part of the early team at Kosmix (acquired by Walmart), Blueshift leverages AI, including Predictive, Generative, and Agentic AI, to automate customer engagement for clients like ClearScore, LendingTree, Udacity, and U.S. News. Backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, and SoftBank Venture Asia, the company has raised a total of $65 million in venture funding and is consistently recognized as a market leader and a Deloitte Technology Fast 500 award recipient. Blueshift is actively scaling its development center in Pune, India. As part of our team, you will drive innovation in cutting-edge technologies including machine learning, artificial intelligence, big data, and large-scale distributed data systems. This is an exciting career path for motivated individuals looking to build complex, impactful solutions that define the future of customer engagement. AI Solutions Engineer II As a Software Engineer in the AI Solutions team , you occupy a unique techno-functional position. You are not a researcher; you are an implementation specialist and problem-solver . You bridge the gap between our core AI infrastructure and real-world customer impact. You aren't just writing code; you are applying data engineering, analysis, and AI knowledge to help global brands realize the full potential of AI-driven marketing. Responsibilities End-to-End Solution Delivery: Lead the full lifecycle of custom AI projects—from initial customer design and technical architecture to testing and production implementation. Production Stewardship: Take ownership of the "last mile" of delivery. This includes triaging technical tickets, analyzing logs (Datadog/Kibana), and deb

Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c

Contract Admininstration Executive is responsible for managing the end-to-end customer invoicing process, drafting, reviewing, tracking, and maintaining contract-related documentation, vendor coordination, ensuring accurate data collection, timely invoice generation, tax compliance, and effective customer management. This role focuses on resolving billing disputes, maintaining documentation, enhancing systems, and supporting revenue reconciliation and audits while aligning with organizational goals and port industry standards. Source: Adani Group | Job ID: 56524

Contract Admininstration Executive is responsible for managing the end-to-end customer invoicing process, drafting, reviewing, tracking, and maintaining contract-related documentation, vendor coordination, ensuring accurate data collection, timely invoice generation, tax compliance, and effective customer management. This role focuses on resolving billing disputes, maintaining documentation, enhancing systems, and supporting revenue reconciliation and audits while aligning with organizational goals and port industry standards. Source: Adani Group | Job ID: 56170

Job Description : To meet with doctors and chemists and stockiest To generate prescription Generate new customer and increase business by Launching new products Implement the company strategy in proper way to enhance business To make sure the availability of company products at retail leve Qualification Any graduate Age Below 29 yrs with Good communication skill HQ TAMLUK,WB.

Job Description : To meet with doctors and chemists and stockiest To generate prescription Generate new customer and increase business by Launching new products Implement the company strategy in proper way to enhance business To make sure the availability of company products at retail level Qualification Any graduate Age Below 29 yrs Good communication skill . Location will be Midnapore.

The Territory Manager - Retail & C&I is responsible for driving sales growth and managing customer relationships within a specific geographic region, focusing on both retail and commercial & industrial (C&I) segments. This role involves executing sales strategies, managing key accounts, developing new business opportunities, and ensuring customer satisfaction. The Territory Manager is also accountable for meeting sales targets, collaborating with channel partners, and providing support to the sales team to achieve overall business objectives. Source: Adani Group | Job ID: 47416

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

Key Responsibilities Generate sales by converting travel inquiries into confirmed bookings. Promote domestic and international holiday packages to prospective customers. Understand customer travel preferences and recommend suitable itineraries. Prepare travel quotations, itineraries, and cost estimates. Follow up with leads through phone calls, email, WhatsApp, and other communication channels. Meet monthly and quarterly sales targets. Coordinate with suppliers, hotels, airlines, and transport partners to ensure seamless travel arrangements. Maintain accurate customer records and update the CRM system. Resolve customer queries and provide excellent pre-sales and post-sales support. Stay updated on travel trends, destinations, visa requirements, and promotional offers.

Roles & Responsibility • Booking the Enquires received from Customers and coordinate with Engineering Dept. • Preparation of offer and send it to the Customer. • Booking the Manufacturing Order (M.O) received from Customers and ensure the dispatch date of the material to the customer. • Follow up with Shop and ensure that our material will prepare on time. • Ensure timely dispatch of Customer’s Order by tracking up with shop. • Preparing Monthly Machine Shop Urgencies for every month for Components and Press Shop Urgencies for Boards to take up for production. • Coordinate with Customers for Dispatch Clearance of Components which are ready for dispatch. • Doing Vendor Registrations for New / Existing Customers. • Keeping records of old files and maintain proper filing of our zone. Interested Candidates can contact on 8815151635 or share CV on

The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Source: Adani Group | Job ID: 59131

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im