Customer Experience Specialist in Mumbai

Lead the marketing, branding, partnerships, and experiential engagement agenda across MIAL and NMIAL. The role will be responsible for developing large-scale marketing campaigns, securing strategic brand partnerships and sponsorships, enhancing airport brand visibility, and creating unique customer experiences that drive passenger engagement, commercial revenues, and destination appeal. Source: Adani Group | Job ID: 55760

Setting up buffet and serving to customers. Address: Jogeshwari Vikhroli Link Road, Jogeshwari East, Mumbai - Facility: OBEROI INTERNATIONAL SCHOOL JVLR Qualification: 12th Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP575932

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're scaling fast across London, Mumbai, and Austin – and we're now looking for a Senior Software Engineer to join our Team! The Role As a Senior Software Engineer, you'll build the products our customers rely on every day to make multi-million dollar media decisions. You'll work across the full stack - from crafting responsive, intuitive frontend experiences through to designing and scaling the backend microservices that power them - and, given the seniority of this role, you'll also help shape system design and infrastructure decisions as we scale. You'll work alongside engineers, product managers, and AI agents as part of our AI-first operating model, where lean, high-autonomy teams ship fast and learn faster. This is a hands-on engineering role for someone who's comfortable owning a feature end-to-end - from initial design through to production - and who wants to grow their craft in a fast-moving, ambitious environment. Where you'll focus • Frontend development using modern JavaScript frameworks (React.js or Next.js) • Backend development using Python-based microservices • System design and infrastructure, contributing to architectural decisions as we scale • End-to-end feature ownership across the stack • (Nice-to-have) Exposure to Data Science / Data Engineering workflows Key Responsibilities • Design, build, and maintain full stack features - from frontend UI/UX through to backend services and APIs in Python. • Contribute to system design and infrastructure decisions, helping evolve our

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Team Supervision & Leadership Lead, mentor, and evaluate a team of OTC Billing Specialists. Set daily, weekly, and monthly performance targets (KPIs) for the billing team and monitor progress. Standardize training materials and ensure the team is cross-trained on various OTC workflows and customer portfolios. Order-to-Cash Billing Operations Oversee the end-to-end billing workflow, ensuring sales orders, contracts, and shipping/delivery data are accurately converted into customer invoices. Review and approve high-value invoices, credit/debit memos, manual adjustments, and cancellations. Ensure tight integration and communication between the billing team, Order Management (Customer Service), Credit/Collections, and Cash Application. Manage customer-specific billing requirements Dispute Management & Customer Relations Serve as the escalation point for complex billing disputes, price discrepancies, and tax issues. Work closely with the Collections to resolve root causes of billing-related payment delays, minimizing Days Sales Outstanding (DSO). Ensure timely resolution of cu

Lead - Cargo Commercial & Business Development is responsible for driving growth and revenue through strategic business initiatives while ensuring the highest level of customer service is delivered. This dual role involves identifying and pursuing new business opportunities, fostering relationships with key stakeholders, and overseeing the customer service team to maintain service excellence. Source: Adani Group | Job ID: 56665

• You will be responsible for analyzing business requirements and providing solutions in respect of processes related to Contract Accounting • Your role will involve SAP configurations, creation of new programs or enhancement in existing programs to cater business requirements • You will be responsible for SAP integration with other systems like website, mobile app, KIOSKs, Payment Gateways, chatbot etc. • Also you will be responsible for SAP integrations with other SAP Modules like Billing, Customer Service, SAP C4C etc. Source: Adani Group | Job ID: 52598

• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments • Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks • Prepare 26AS Reconciliations and maintain • Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds • Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash • Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows • MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS Source: Adani Group | Job ID: 51915

The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Source: Adani Group | Job ID: 59131

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Job Description: Responsible for research and coverage of high end investment products, this role ensures the firm maintains a live universe of curated investment ideas, supported by data, rationales, and manager intelligence. Key Responsibilities: Track new product launches across MF, PMS, AIFs, Structured Products. Build and maintain a central repository of data, research, and collaterals.

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 56097

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453