Jobs in India

Customer Experience Specialist in Mumbai

42 active opportunities · Updated October 2026

Explore current customer experience specialist jobs in Mumbai. Filter by work mode, employment type, experience, department, date posted and distance.

AG
📍 Mumbai, Maharashtra, India· Full-time
✓ Quality checkedCompany trend -81.5%

The Business Head - Lounges will be responsible for country operations, he/she is the key driver in expanding the business to new and existing locations, as well as building and maintaining customer relationships in the best interests of the business and company. The role will work to maximize operating performance, including achieving financial goals and driving each team to reach their full potential in various areas. Source: Adani Group | Job ID: 54608

AG
📍 Mumbai, Maharashtra, India· Full-time
✓ Quality checkedCompany trend -81.5%

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452

AG
📍 Mumbai, Maharashtra, India· Full-time
✓ Quality checkedCompany trend -81.5%

Purpose To ensure accurate, timely, transparent, and regulatory compliant billing for all categories of consumers. This ensures revenue assurance, customer satisfaction, and financial sustainability of the distribution utility. Objective “Ensure financial integrity, regulatory compliance, and customer satisfaction by delivering accurate, timely, and transparent billing for all electricity consumers.” Source: Adani Group | Job ID: 47363

H
📍 Mumbai, Maharashtra, India
✓ High-confidence listingCompany trend +12.5%
Quick readStrong listing-quality and freshness signals

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

AG
📍 Mumbai, Maharashtra, India
✓ Quality checkedCompany trend -81.5%

End to end responsible for: • translating business strategy and product vision into integrated architectural design solutions across project lifecycle from concept to GFC. • managing design consultants and ensuring multidisciplinary coordination for buildable, compliant and efficient designs. • driving design quality, compliance and value engineering aligned to cost, timelines and customer expectations. • ensuring timely delivery of construction drawings and site support for execution. • institutionalizing design governance, standards and continuous improvement across projects. Source: Adani Group | Job ID: 58730

AG
📍 Mumbai, Maharashtra, India
✓ Quality checkedCompany trend -81.5%

End to end responsible for: • translating business strategy and product vision into integrated architectural design solutions across project lifecycle from concept to GFC. • managing design consultants and ensuring multidisciplinary coordination for buildable, compliant and efficient designs. • driving design quality, compliance and value engineering aligned to cost, timelines and customer expectations. • ensuring timely delivery of construction drawings and site support for execution. • institutionalizing design governance, standards and continuous improvement across projects. Source: Adani Group | Job ID: 58734

D
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to suppor

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G
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Summary: This role is designed for seasoned portfolio advisors with deep expertise in multi-asset solutions and HNI-specific needs. You will be responsible for providing sophisticated portfolio construction and advisory, including complex structures like succession, tax optimisation, and multi-entity strategies. Key Responsibilities: Advise on bespoke portfolios inte

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AG
📍 Mumbai, Maharashtra, India· Full-time
✓ High-confidence listingCompany trend -81.5%
Quick readStrong listing-quality and freshness signals

The Regional Sales and Marketing Head is responsible for leading the sales and marketing function for the assigned region, ensuring revenue generation and brand positioning across residential and commercial projects. This role involves strategic planning, sales execution, team alignment, and delivering measurable results in line with business objectives. The role will also oversee marketing initiatives, customer engagement strategies, and loyalty portfolio management, ensuring top-line and bottom-line achievements. Source: Adani Group | Job ID: 56798

M
📍 Mumbai, Maharashtra, India
✓ Quality checked

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Endo Mechanical and Intelligent Devices (EMID) provides a broad portfolio of surgical technologies, including open and laparoscopic stapling systems, ligation devices, access and hand instruments, powered stapling platforms, and intelligent surgical solutions that support procedural efficiency and clinical outcomes. The team partners with surgeons, operating theatre staff, and healthcare institutions to expand adoption of advanced surgical technologies across assigned territories. This role is based in Mumbai, India and is field-based/onsite within the assigned territory. The Territory Manager will be responsible for driving business across government hospitals in Mumbai and is expected to travel regularly within the city to support customer engagement, operating theatre coverage, product evaluations, training, and account development activities. The Territory Manager is responsible for driving sales growth, market development, and customer engagement for the EMID portfolio across government hospitals in Mumbai. This role works closely with surgeons, operating theatre teams, procurement stakeholders, and key opinion leaders to support product adoption, deliver clinical and technical expertise, and achieve territory business objectives. Responsibilities may include the following and other duties may be assigned: Achieve territory sales objectives by driving product adoption, utilisation,

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D
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Role Overview We are looking for domain-first, systems-oriented engineers who understand how real-world systems (in renewable energy , automotive, manufacturing, IoT, etc.) generate and use data — and can translate that into meaningful AI-driven workflows using DevRev. As a Solutions Engineer, you will act as a trusted advisor , combining domain expertise, engineering depth, and problem-solving to help customers unlock value from their data through DevRev’s AI platform. You will work closely with Sales, Product, and Engineering to design solutions that go beyond demos — enabling real-world automation, intelligence, and agentic workflows . Key Responsibilities Partner with customers to deeply understand domain workflows, systems, and data flows (e.g., connected vehicles, factory systems, IoT environments) Translate real-world signals (sensor data, logs, events) into insights, workflows, and automated actions Build and showcase AI-driven workflows, automations, and agentic use cases Design and articulate end-to-end solutions (data ingestion → processing → decision → action) Act as a technical advisor , guiding customers on how DevRev c

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G
📍 Mumbai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

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