Customer Experience Strategy And Operations Director in Bengaluru

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales, social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. The Community You Will Join: We are looking for a senior advanced analyst in our India Analytics team who works with the Fraud & Safety Delivery team. The analyst must have functional expertise in building analytical solutions and be a trusted partner to product teams and business leaders, across marketplace teams through providing insig

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Title: Senior Software Engineer, Lifecycle Management Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: We are looking for an experienced Senior Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate will be naturally curious and has experience building software systems to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure. Job Duties and Responsibilities: Work with senior engineering team in major development projects, design and implementation C

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. What You’ll Do: Architect the Future of AI Infrastructure: You will design, build, and own the end-to-end platform that supports the entire lifecycle of our ML models—from massive-scale distributed training to ultra-low-latency, highly-available inference. Optimize and Serve Cutting-Edge Models: You'll implement and scale sophisticated inference stacks for LLMs using frameworks like vLLM, TensorRT-LLM, or SGLang . You’ll solve complex challenges in throughput, latency, token streaming, and automated scaling to deliver a seamless user experience. Empower AI Innovation: You will act as a strategic partner to our AI Research and Data Science teams. You’ll create a seamless developer experience that accelerates their ability to experiment, fine-tune, and deploy groundbreaking models with velocity and confidence. Automate Everything: You'll develop robust CI/CD/CT (Continuous Training) pipelines using tools like Argo Workflows, ArgoCD, and GitHub Actions to automate model validation, deployment, and lifecycle management, ensuring our systems are both agile and rock-solid. What are we looking for Experience: 5+ years in infrastructure or software engineering, with at least 2+ years laser-focused on MLOps or ML infrastructu

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! The Role As a Senior Product Designer at AiDASH, you will define the standard for AI-augmented design practice across the organization. You are not just a designer who occasionally uses AI—you are someone who has fundamentally rewired your design workflow around AI tools, using them daily for research synthesis, rapid prototyping, visual exploration, and production-ready output. You bring extensive experience in user experience design with deep specialisation in at least three areas: user research, service design, digital product design, interface design, visual design, or related disciplines. Crucially, you also bring a proven track record of leveraging AI tools to dramatically accelerate and elevate your design work. How You'll Make an Impact: Drive Technology Transformation: Play a key role in delivering and designing technology solutions that reshape how ou

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a highly skilled Senior Frontend Engineer to join the Portworx UI team, responsible for building intuitive, scalable user experiences for our Kubernetes-based platform. You will build production-quality web applications using React, collaborate closely with UX, Product, backend teams, and engineering leadership, and help shape frontend architecture and engineering practices. This role requires strong ownership, sound technical judgment, and the ability to solve complex problems independently while helping other engineers grow. WHAT YOU'LL DO We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Design, develop, and maintain scalable, high-performance single-page applications using React and TypeScript. Own features end to end—from requirements and design through implementation, testing, release, and production support. Create reusable, accessible, responsive UI components using modern HTML, CSS, React patterns, and design systems. Collaborate with UX, Product Management, and backend teams to turn customer and product needs into polished, production-ready features. Contribute to frontend architecture, API integration, performance, maintainability, and engineering best practices. Write and maintain unit, integration, and end-to-

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Senior Backend Software Engineer to work as part of our Platforms team. You will play a critical role in designing, developing, and scaling the core backend services and infrastructure that support our SaaS and on-prem deployments. Your contributions will have a direct impact on the stability, performance, and scalability of our platform, helping to ensure an exceptional experience for our customers. Responsibilities: Platform development: Contribute to the design and development of storage systems, job scheduling systems, data ingestion frameworks, monitoring frameworks etc to ensure high system performance and availability. Feature development: Build and maintain backend frameworks that support essential platform features Scalability & Reliability: Develop scalable, high-performing

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Check out our Engineering blog here Who You Are: 5–8 years building and shipping high-traffic web or mobile apps in production. Strong coding and problem-solving skills. While experience with our stack (Python/Django, Celery, MySQL, Redis, ElasticSearch, React Native) is preferred, it's not mandatory. Proficiency in frontend technologies like React, Redux, and Responsive Design Systems. Experience in system design, distributed systems, and both relational and No-SQL databases. What You'll Do: End-to-end design, development, and deployment of high-scale web and mobile features. Prioritizing the highest ROI work—move quickly on the projects that matter most. Tackling large, complex software projects and delivering them on aggressive timelines. Maintaining peak team productivity: juggle multiple priorities in a fast-paced environment. Partnering with PMs and designers to choose the simplest, most maintainable solution. Raising the bar through thoughtful code reviews and clear technical feedback. Perks: Free snacks Health Insurance Personal Insurance Flexible Hours Maternity/Paternity Leave Broadband Reimbursement #LI-SS3 Our Values Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so l

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role The team is seeking a talented Senior Software Engineer to become part of our TDI team in Bangalore, who can effectively balance technical excellence with a disciplined approach to the software development lifecycle. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In addition, your product owner

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an experienced Site Reliability Engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting highly available customer-facing systems. Lead incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with engineering teams to improve service availability, scalability, performance, and resilience. Continuously improve observability through metrics, logging, tracing, dashboards, and alerting. Eng

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer to help lead technical direction in support of D eveloper E xperience at OneTrust. Staff Engineers determine their own approach on complex, often ambiguous assignments, and their technical judgment is trusted well beyond their immediate team. Your Mission Technical Leadership & Architecture Lead design and architecture for major features or components, ensuring alignment with the broader system architecture. Independ ently d etermine approach and methods on complex, ambiguous assignments without an established playbook. Cross-Team Collaboration Partner with other engineering teams, and architecture to shape solutions before implementation begins. Build working relationships and technical credibility beyond your immediate team. Quality & Standards Establish and champion engineering best practices adopted by your team and beyond. Maintain a strong focus on customer outcomes Mentorship Mentor Senior and mid-level engineers, helping them grow their techni

Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! You will join the team as a Software Developer , responsible for designing, building, and maintaining scalable backend systems and APIs that power web and mobile applications. The role requires proficiency in backend engineering, cloud services (preferably AWS), databases , and developing secure, high-performance systems . You’ll work closely with software developers, product managers, and cross-functional teams to deliver reliable, secure, and performant services that enable seamless user experiences 1. Solution Design & Development Design, develop, and maintain innovative, customer-centric, high-performance, secure, and robust applications. Build and integrate scalable backend services with responsive frontend interfaces. Work with architects and other software engineers to develop scalable solutions 2. System Decomposition & Iterative Delivery Break down large, complex systems into smaller, manageable implementation slices. Use prototypes and iterative delivery to de-risk unknowns and validate assumptions. 3.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the SIW Platform team. Operating under the larger Enterprise Access pillar, the SIW Platform t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... In this role as an Engineering Manager, you will lead a team of engineers located in Bengaluru, India. You will focus on driving and shaping the direction of our observability software and enabling product engineers to deliver high-quality, reliable software to our customers. You will provide technical leadership and direction, mentor engineers on your team, and collaborate with product, engineering, and cross-functional stakeholders to deliver successful outcomes. The successful candidate must understand the dynamics of global R&D, possess deep knowledge of local culture, and have the ability to champion Pure values and leadership attributes. This role requires the ability to lead and influence multiple stakeholders across cross-functional teams and drive alignment across complex, distributed engineering environments. The team will help build and evolve observability capabilities that provide actionable insights into the health, performance, capacity, and reliability of Pure's products and infrastructure. WHAT YOU'LL NEED TO BRING TO THIS ROLE... 12+ years of combined experience as a software developer and manager 3+ years of technical management experience while staying hands-on 7+ years of hands-on software development experience Strong exposure to one or more of the following areas: distributed systems, systems programming, observability/telemetry, data platforms, or solving prob