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Customer Experience Strategy And Operations Director in Bengaluru

330 active opportunities · Updated October 2026

Explore current customer experience strategy and operations director jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

H
15 days ago
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
15 days ago
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
H
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines

PythonSQLAIGo
AI
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced backend engineer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What you'll do (responsibilities) We’re looking for experienced individual contributors who’ve worked on large-scale products before, and we expect you to ramp up quickly and help us launch our products. Build the foundations for all things Atomicwork. Develop and maintain complex web applications emphasizing usability, performance, and scalability. Design and build enterprise-grade systems. Implement and maintain high-quality applications and show craftsmanship while coding, testing, and deploying. Collaborate with partner teams. Collaborate with cross-functional teams, including design, product management, and backend engineering, to develop and launch new features. Continuously improve our platform. Participate in code reviews and provide constructive feedback to other team members. Stay ahead of the curve. Keep up with emerging trends and technologies in front-end development, and recommend new approaches to improve the user experience. Self-direct your work and co-own the product. You will act like the technical founder of the product and will have autonomy and responsibility to do what’s right for the customer. Solve interesting technical problems. You will use your creativity and skills to solve challenging technical problems. What we're looking for (qualifications) We do not requ

PythonJavaReactSQL
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

JavaAWSKubernetesCI/CD
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team to build and deliver our highest-quality product suite. In this role, you will write clean, scalable code with a strong focus on quality, reliability, and user-centric design. You will directly contribute to building a new SaaS platform that delivers a secure, consistent, and best-in-class experience for customers purchasing and managing Portworx offerings. As a core developer, you will take ownership of designing and implementing critical features across the entire Portworx portfolio. WHAT YOU’LL DO Design & Scale SaaS Microservices: Develop, test, and integrate high-performance microservices and features into the Portworx product suite, ensuring high availability in distributed systems. Drive End-to-End Delivery: Lead software lifecycle activities including architectural design, code reviews, unit/functional testing, documentation, and continuous integration and deployment (CI/CD). Partner Across Teams: Collaborate with product managers, cross-functional engineering peers, and early-adopter customers to transform requirements into production-ready software. Own Product Quality & Iteration: Take full ownership of feature stability by proactively incorporating customer feedback and rapidly resolving issues identified during testing and deployment. Innovate & Experiment: Research emerging technologies and cloud infrastructure tools to push performance boundaries and continuously i

JavaAWSKubernetesCI/CD
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer for Portworx® by Everpure™, you will empower innovators and enterprise customers to seamlessly deploy and scale multi-cloud data services for Kubernetes and containerized applications. In this high-impact role, you will redefine the cloud-native storage experience by bridging deep technical expertise with direct customer engagement. You will serve as a technical expert across all deployment phases, partnering closely with customer engineers, account teams, and core R&D to solve complex cloud-native architecture challenges. WHAT YOU'LL DO Drive Enterprise Customer Success: Deliver end-to-end technical expertise across all stages of Portworx® deployment and production environments, ensuring rapid issue resolution, minimal downtime, and maximum platform reliability for key enterprise accounts. Perform Complex Problem Diagnosis & Triage: Analyze application workflows, system logs, and containerized workloads across public/private cloud stacks to isolate, reproduce, and resolve multi-layer technical issues alongside engineering teams. Enable Pre-Sales and Onboarding: Partner with field systems engineers to guide technical installation, integration, and proof-of-concept (POC) execution for prospective and onboarding enterprise clients. Scale Organizational Knowledge: Author and maintain high-impact knowledge base articles, technical documentation, and FAQ guides to build self-ser

AWSAzureKubernetesLinux
S
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop new software features on SonicWall firewall product-line. Able to deliver features on time, with the highest level of quality, in the best interest of the customer. Facilitate problem diagnosis and prompt resolution for issues reported by customers. Maintain existing software features by implementing enhancements and fixing bugs. Write functional and design specifications, and work with technical publications team for documentation needs. Collaborate with other engineers on code reviews, test case reviews, and process enhancements. Excellent written and verbal communication skills - Ability to work with different groups, teams and projects. Requirements: Master’s degree in computer science or engineering or related field or Bachelor’s degree in Computer Science or Engineering or related field with a minimum of 3-4 years of software development experience. Proficiency in C is a must with 3+ years of experience. Hands on experience with Firewalls, SD-WAN, Routing technologies, VPNs, High Availability is a strong plus. Hands on experience and knowledge of Networking

LinuxRestAgileAI
D
📍 Bengaluru, India· Full-time
✓ High-confidence listingCompany trend -66.7%

From $100K/yr

Quick readStrong listing-quality and freshness signals

As a Strategic Account Executive, the primary responsibility is to target and close enterprise strategic new logos across India. In this role you’ll be focused on uncovering the pain points organisations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. What You’ll Do: Prospect into large Fortune 500 companies in India while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favourable pricing and business terms with large commercial enterprises by selling value and ROI Manage both customer & prospect expectations while expanding & hunting reach and depth into assigned territory, respectively Demonstrate resourcefulness when faced with challenges that defy easy solutions Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy (minimum 90%) and consistency Who You Are: Someone with 5+ years closing experience; mix of field selling within enterprise (as defined by Datadog, which is companies with more than 5000 employees) Driven and must have exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ Able to demonstrate methodology to prospect and self-generate pipeline Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred) Experienced in selling into large Fortune India 500 companies with proven ability to win new logos Comfortable and confident and working with cross functional, overseas teams Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs. Datadog values people from all walks of life. We unders

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