Customer Operations Leader in India

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Security Engineer, dedicated to Product Security Incident Response. In this role, you will lead and architect Snowflake's product-integrated Incident Response strategy, with a primary focus on AI and LLM security. You'll design, plan, and drive the implementation of incident response capabilities across Snowflake's AI product surface - including Cortex AI, Cortex Agents, Snowflake Intelligence, and the data pipelines that power them. AS A SENIOR SECURITY ENGINEER, AI INCIDENT RESPONSE AT SNOWFLAKE, YOU WILL: Lead incident response for product-level security events, with deep focus on AI-specific threat vectors including prompt injection, model abuse, agent hijacking, and data exfiltration through AI workloads. Integrate IR into AI product pipelines - work directly with teams shipping Cortex features, Snowflake Intelligence, and AI-powered developer experiences to embed security requirements from design through deployment. Develop and codify our AI abuse response strategy - defining detection, containment, and remediation playbooks for LLM misuse, adversarial inputs, and AI-assisted attacks targeting Snowflake customers. Address tech debt across the AI product stack, ensuring that new Cortex and agentic architectures meet IR readiness requirements from

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Enterprises are modernising data platforms and processes at a growing rate to meet the demands of their customers. A majority of this journey requires not just technical expertise but also the ability to drive predictability, and manage complexity. Snowflake’s Professional Services Organisation offers our customers a market-leading set of technical capabilities as well as best practices for modernisation based on experienced leadership. Our portfolio of modernisation solutions spans data migrations, validation, application development, data sharing, lakehouse implementations, data science, and AI. As a Solutions Architect in our team, you will be responsible for delivering exceptional outcomes for our teams and customers during our modernisation projects, with a focus on modern data architectures including lakehouses and streaming data. You will engage with customers to migrate from legacy data platforms, including those based on Cloudera, and build modern data pipelines and lakehouse solutions on Snowflake where customers can then leverage downstream AI and Machine Learning solutions. You will act as the technical lead and expert for our customers throughout this process, guiding customers through decision paths to achieve impactful outcomes and thoughtfully use AI to augm

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly owned subsidiary of One97 Communications (OCL) is an online insurance market place, that offers insurance products across all leading insurance companies, with products across auto, life and health insurance and provide policy management and claim services for our customers. About the Role Key Responsibilities - Assist product managers in defining product roadmaps, requirements, and user stories. - Conduct market and competitor research to identify trends and new product opportunities. - Collaborate with design and tech teams to support feature development and testing cycles. - Analyze user behavior, feedback, and data to help improve product performance and user journeys. - Participate in product reviews, sprint planning, and stand-up meetings. - Prepare reports, dashboards, and documentation to support decision-making. - Assist in market research and competitive analysis. - Support cross-functional teams in product-related initiatives. What We’re Looking For - Students or recent graduates (preferably from Engineering or related fields). - Strong analytical and problem-solving abilities with an eye for detail. - Excellent communication and collaboration skills. - Passion for technology, product thinking, and user experience design. - Basic understanding of product management tools (e.g., Jira, Figma, Notion) and analytics tools (Google Analytics, Mixpanel, etc.) is a plus. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Impr

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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Technical Architect - Migrations to be part of our Professional Services team to deploy cloud products and services for our customers. This person must be a hands-on, self-starter who loves solving innovative problems in a fast-paced, agile environment. The ideal candidate will have the insight to connect a specific business problem and Snowflake’s solution and communicate that connection and vision to various technical and executive audiences. The person we’re looking for shares our passion about reinventing the data platform and thrives in the dynamic environment. That means having the flexibility and willingness to jump in and get done what needs to be done to make Snowflake and our customers successful. It means keeping up to date on the ever-evolving technologies for data and analytics in order to be an authoritative resource for Snowflake, System Integrators and customers. And it means working collaboratively with a broad range of people both inside and outside the company. AS A TECHNICAL ARCHITECT - MIGRATIONS AT SNOWFLAKE, YOU WILL: Be a technical expert on all aspects of Snowflake Guide customers through the process of migrating to Snowflake and develop methodologies to improve the migration process Deploy Snowflake following best practices, in

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About The Role: Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will architect core reliability platforms, lead by example in incident response, and drive cultural adoption of SRE best practices across our global engineering organization. Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fello

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building a world where anyone can safely use any technology, and within Okta Platform R&D, we're specifically focused on protecting the future of work. We are a globally-minded company dedicated to delighting our customers across the world. We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile environment. The ideal candidate will be excited about joining a platform team that is driving several cross functional initiatives within the company. You will be responsible for defining the forward-looking vision for Okta’s UI platform infrastructure. You will work with a globally distributed engineering team to build the frameworks and systems that empower all feature teams to effectively deliver world-ready software. You will play a crucial role in developing and maintaining shared libraries and tools used across the entire organization, ensuring accessibility, scalability, and adherence to Okta’s coding standards. If you are passionate about technical leadership and have a deep expertise in transforming complex products for a global audience, then we want to talk to you. In this role, you’ll get to… Define, own, and drive the architectural vision and technical roadmap for a major UI platform subsystem (e.g., internationalization and localization infrastructure), securing buy-in across dependent feature teams.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. What You’ll Do: Architect the Future of AI Infrastructure: You will design, build, and own the end-to-end platform that supports the entire lifecycle of our ML models—from massive-scale distributed training to ultra-low-latency, highly-available inference. Optimize and Serve Cutting-Edge Models: You'll implement and scale sophisticated inference stacks for LLMs using frameworks like vLLM, TensorRT-LLM, or SGLang . You’ll solve complex challenges in throughput, latency, token streaming, and automated scaling to deliver a seamless user experience. Empower AI Innovation: You will act as a strategic partner to our AI Research and Data Science teams. You’ll create a seamless developer experience that accelerates their ability to experiment, fine-tune, and deploy groundbreaking models with velocity and confidence. Automate Everything: You'll develop robust CI/CD/CT (Continuous Training) pipelines using tools like Argo Workflows, ArgoCD, and GitHub Actions to automate model validation, deployment, and lifecycle management, ensuring our systems are both agile and rock-solid. What are we looking for Experience: 5+ years in infrastructure or software engineering, with at least 2+ years laser-focused on MLOps or ML infrastructu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Principal UI Engineer - Frontend/Fullstack (React, TypeScript) Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Access Essentials - Core Product The Access Essentials organization at Okta builds the platform features for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources seamlessly & securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Access Management team is part of Okta R&D Engineering. Learn more about Okta’s Engineering on our blog . The First Party Apps Platform team First Party Apps Platform team is part of the larger Access Essential - Core Product organization. We develop Okta’s secure web experiences for end-user authentication and access . Our products and features are high-i

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Platform Engineering team creates the foundation that enables the industry’s most innovative, high-performance, and highly available portfolio of Pure Storage products that are designed for the most demanding mission critical applications. We design, build and deliver hardware products, but over 90% of our engineering staff are software engineers. Our customers are the most important part of our business and they love our products for the simplicity of management, the constant flow of new and exciting upgrades, and ability to live on the cutting edge of technology while never taking downtime, ever. Pure's product portfolio enables our customers to leverage the agility of the public cloud for both traditional IT and cloud-native applications. WHAT YOU'LL DO Deliver manufacturing diagnostics and tools for Everpure Direct Flash Module product line Collaborate with hardware, firmware, software and manufacturing test teams, and deliver support for our ambitious roadmap items. Collaborate with product managers and engineering teams in getting requirements. Responsible for the overall development life cycle of the solution and managing projects. Instill best practices of software development and documentation, assure designs meet requirements and deliver high quality work on tight schedules. Clearly and regularly communicate status on how projects are progressing. Managing day-to-day software engineering devel

Senior Software Engineer – PeopleSoft SCM We are looking for a Senior Software Engineer with 10+ years of hands-on experience in PeopleSoft SCM development, customization, integration, and production support. Key Responsibilities & Skills Develop, customize, and support PeopleSoft SCM applications. Strong experience with PeopleTools, PeopleCode, Application Designer, Application Engine, SQR, SQL/PLSQL . Hands-on experience with Component Interface, Integration Broker, Application Packages, REST/SOAP Web Services . Experience in production support, debugging, troubleshooting, and performance tuning . Experience with Oracle and SQL Server , including complex SQL queries. Experience with Linux/Unix environments. Knowledge of PeopleSoft PUM, patches, code migration, version control, and security . Ability to interact with end users/customers and translate business requirements into technical solutions. Strong verbal and written communication skills. Candidates without PUM experience should be willing to learn. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Exa team and lead the charge in redefining enterprise storage by unifying block, file, and object protocols across hybrid-cloud environments. You will combine deep technical expertise in distributed systems with hands-on people leadership to guide architectural decisions and mentor high-impact engineers. This is a unique opportunity to build new engineering teams from the ground up and drive industry-leading innovation alongside Product and Architecture partners. Your work will directly impact how customers consume, scale, and operate mission-critical storage infrastructure. WHAT YOU'LL DO Drive End-to-End System Architecture: Lead the architectural evolution and end-to-end delivery of high-performance, resilient storage systems from initial design concepts to high-quality shipped products. Optimize for Modern Data Workloads: Design and implement robust algorithms and concurrent platform solutions engineered for modern data pipelines, AI infrastructure, distributed computing, and enterprise analytics. Resolve Complex System Engineering Challenges: Apply deep root-cause analysis and system-level insight to solve multi-threaded, high-concurrency performance and reliability issues across Linux platform internals. Cross-Functional Ownership & Leadership: Collaborate across product management, validation, and support teams to align technical roadmaps, establish architectural standards, and drive ent