Customer Quality And Rma Engineer in India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Middleware Solutions Architect (Java, IBM Tivoli, SWIFT, MFT, ODI, OAS) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Systems and Platform Architecture team is looking for a Middleware Architect to design and provide oversight for Middleware solutions through all stages of the development life cycle from bid, concept through architecture, design, build, test and delivery into production. Role Typically, the role will require the holder to: • Produce High Level Designs for Middleware architecture solutions. • Maintain the technology roadmap for Middleware related technologies in line with end of support dates. • Work closely with cross f

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Tax Overview: This role is responsible for supporting global employment tax compliance, advisory, risk management, and project execution activities. The role serves as a key technical resource and works closely with regional stakeholders and external advisors to ensure operational excellence and compliance across global employment tax processes. Role: • Support internal stakeholders on federal, state, and local employment tax compliance activities, such as reviewing tax notices, statutory tax filings, and reconciliations • Assist in research to support tax positions, resolve multi-state withholding issues, reciprocity agreements, nonresident allocation questions, and cross-border tax implications • Assist in taxation and reporting of equity compensation and incentive plans (RSUs, stock options, ESPP, ISIP-type plans) across jurisdictions, including year-end true-ups, and recharge arrangement considerations. • Provide tax guidance to cross-functional partners on the employment tax implications of compensation, benefits, travel & expense programs, and remote/flexible work arrangements globally. • Collaborate with stakeholders to develop processes and procedures to ensure accurate tax reporting and withholdings on employee compensation and benefits including long-term incentives and bonus

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Express Reporting and Analytics Job Title Specialist - Product Express Reporting and Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Product Express is a no-code process orchestration and data capture platform. Product Express makes it simple, fast and transparent for Customers to adopt Mastercard products and services, directly and/or with our ecosystem partners. Customers can easily select the best payment solutions for their needs, quickly identify the right partners to implement them – when partners are relevant, and progress from application to launch with full transparency at every step. Part of Mastercard Optimization tea

General Summary: The Services Portfolio Owner will have a technical focus and work with product managers, internal stakeholders, 3rd-party partners, and customers to gain a thorough understanding of their product and market needs, translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocating the customers’ needs to the development team. The Services Portfolio Owner is responsible for the development backlog, grooming, and acceptance. This individual will execute converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Portfolio Manager. This role will report to the Manager, Services Portfolio and will regularly engage with cross-functional leaders. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation, and keeping customers and stakeholders informed of the status of the product. ROLES & RESPONSIBILITIES Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments Translates platform and technical requirements into well-defined epics, user stories, technical specifications, and acceptance criteria Converts product vision into actionable backlog items that deliver platform enablement, reliability, scalability and technical debt reduction Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams Works with Portfolio Management, Engineering leads, architects and security teams to support platform decision

Opportunity Overview: As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers. You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions. What you’ll do: Own the execution of configuration deliverables for assigned projects, including client implementations and launches Analyze requirements and translate them into scalable configuration solutions Create and maintain clear documentation, including configuration specifications and standard operating procedures Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements Validate and troubleshoot configurations in partnership with QA and testing teams Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery Required Qualifications: Must-haves 2+ years of professional experience in a Configuration role Hands-on experience working with structured data formats (JSON, XML) Familiarity with APIs Experience troubleshooting configuration issues in production or pre-production environments Experience working with ticketing systems (Jira, ServiceNow, etc.) Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions Experience with project management Experience with data exchange/transformation and/or integration/interoperability analysis and implementation Proven experience in Excel, including advanced functions and data analysis Knowledge of version control systems Knowledge of configuration management tools Self-starter, able to work independently, able to

ABOUT THE INSTRUCTIONAL DESIGNER ROLE: WIN is looking for experienced Instructional Designers to create engaging, practical, and impactful learning experiences for our franchise owners, external partners, team members, customers, and other stakeholders to support our growth in the U.S. and internationally. You will work closely with subject matter experts and cross-functional teams to transform complex business processes, product knowledge, and operational concepts into engaging and effective learning experiences. From e-learning modules and videos to instructor-led sessions, onboarding programs, job aids, assessments, and product training, you will help determine the right learning approach for different audiences and needs. We are looking for team members who are curious, creative, and passionate about how peoplelearn. You should be excited to experiment, leverage AI, and continuously improve learning content faster and more effectively. KEY RESPONSIBILITIES: Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources. Manage learning content from concept through development, review, launch, and continuous improvement. Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives. Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences. Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance. Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives. Maintain and update existing training programs and learning resources as product

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, au

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview We are seeking a highly skilled and visionary Senior Principal Engineer to lead the architecture, design, and development of our next-generation Enterprise Wireless Access Point (AP) solutions. In this role, you will define the software architecture for state-of-the-art Wi-Fi 6, 6E, and Wi-Fi 7 access points. You will bridge the gap between low-level silicon firmware and high-level cloud management platforms, ensuring our APs deliver enterprise-grade performance, seamless roaming, high security, and cloud-driven scalability. If you have deep expertise in embedded Linux, 802.11 protocols, and cloud-managed networking, we want you on our team. Key Responsibilities Technical Leadership & Architecture End-to-End Architecture: Own the software architecture, design, and delivery of advanced Wi-Fi features from silicon SDK integration up to cloud-managed provisioning systems. Enterprise Wi-Fi Evolution: Design and develop advanced features utilizing Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 standards to deliver enterprise-grade performance. Advanced Wireless Feature Design: Architect and implem

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Senior Software Engineer with deep IPv6 expertise to lead the design, implementation, and hardening of IPv6 capabilities across the Sonicwall firewall firmware stack. As a Principal Engineer, you will be the technical authority for IPv6 feature parity, protocol correctness, and interoperability across SonicWall Next-Generation Firewall (NGFW) platforms. This role is ideal for engineers with hands-on experience delivering IPv6 in high-performance router, switch, or carrier-grade networking products who are looking to apply that expertise in the embedded network security domain. Responsibilities Lead IPv6 Architecture & Feature Delivery — Own end-to-end design and implementation of IPv6 features across the Sonicwall frewall networking stack, including IPv6 routing, interface addressing, DHCPv6, NDP, MLDv2, and IPv6 Policy-Based Routing (PBR). Drive IPv6 Feature Parity — Identify and close gaps between IPv4 and IPv6 feature sets across subsystems — including VPN Tunnel Interfaces, IPsec/IKEv2, SSL-VPN, Syslog, SNMP, and NAT64 — ensuring consistent dual-stack and

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is hiring a Senior Software Engineer to develop and maintain the Content Filtering Service client embedded in SonicOS — the firmware running on SonicWall firewall appliances worldwide. This module intercepts live traffic, queries the CFS rating servers in real time, and enforces URL-based content filtering policies at the packet level. This is security-critical code: a policy bug is a traffic bypass on a deployed security appliance. The codebase is in C with a split Control Plane / Data Plane architecture, multi-blade cache synchronization, and multiple firmware version upgrade paths. Responsibilities Maintain, harden, and extend the CFS client module across both the control plane and data plane. Own the binary UDP protocol implementation between the firewall and the CFS rating servers, ensuring correctness and compatibility across protocol versions. Develop and maintain complete IPv4 and IPv6 support across all code paths. Own the firmware upgrade and migration paths, ensuring they are atomic, failure-safe, and correctly handle all supported version transitions. Improve reliabilit

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Software Dev Senior Engineer (Dataplane) with deep expertise in High Availability, Fast-Path Packet Processing, and Distributed Systems to architect and optimize the dataplane HA subsystem across SonicWall NGFW hardware and virtual firewalls — driving sub-millisecond session state synchronization, zero-packet-loss failover, and line-rate forwarding for IPsec, SSL-VPN, and TCP/UDP flows at 10G–100G+. Responsibilities Dataplane HA Architecture — Own fast-path HA engine design covering Active/Standby mirroring, Active/Active flow redistribution, and zero-drop VMAC/VIP failover. Stateful Session Mirroring — Build low-overhead dataplane sync for TCP/UDP 5-tuple tables, IPsec SA fast-path, SSL-VPN contexts, and L7 states across HA peers at line rate. Lock-Free Session Tables — Design NUMA-aware, lock-free (RCU/CAS/seqlock) session tables for multi-core pipelines sustaining tens of millions of concurrent sessions at sub-microsecond latency. High-Performance Sync Fabric — Engineer zero-copy ring buffer / DPDK mempool-based sync with prioritized queuing for IPsec/SSL-VPN state

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Software Engineer - Systems Integration We are seeking a highly motivated Integration Engineer to design, develop, test, and maintain scalable integrations between critical enterprise systems like Oracle ERP, Salesforce, Snowflake, Agile PLM, etc. The ideal candidate will have 5+ years of hands-on experience with systems and data integration across a variety of platforms and protocols. Responsibilities: Design, implement, and maintain robust, scalable integration workflows between critical enterprise systems supporting Finance, Sales, Marketing, HR, Engineering, IT, etc Partner with Business and IT stakeholders to implement integration capabilities, data transformations and enrichment, error handling, re-startability, and system monitoring Monitor integration jobs for performance and errors; perform troubleshooting and issue resolution Continuously monitor and address optimization opportunities toward simplification and efficacy Assist with security and compliance requirements related to data handling, including secure file transfers and encryption practices Implement and support

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role: Staff NOC Analyst (5 - 8 years) Location: Bangalore (24/7 Shift Environment) Role Summary We are looking for a Cloud Operations & Staff NOC Analyst who will act as the first line of operational defense for enterprise infrastructure, cloud platforms, and applications. This role requires strong real-time monitoring, incident response, and troubleshooting capabilities, along with a proactive mindset toward improving operational processes and reducing alert noise. Key Responsibilities Monitoring & Incident Management Monitor infrastructure, applications, and cloud platforms using tools such as New Relic, Datadog, Prometheus/Grafana, AWS CloudWatch, or GCP Monitoring Perform real-time alert triage, validation, and troubleshooting to restore services quickly Act as the first responder for incidents , ensuring minimal downtime and impact Identify false positives and reduce alert noise through analysis and tuning Incident Handling & Escalation Own and manage high-priority incidents (P1/P2), including: Driving incident bridges Coordinating with cross-functional

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . As a Software Dev Senior Engineer , you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error budgets, and continuously reducing toil through engineering. Key Responsibilities: Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs ) for all critical services, partnering with product and engineering leadership. Own the error budget framework: track consumption, enforce error budget policies, and drive reliability investments when budgets are at risk. Lead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into pro