Customer Service in Delhi

Market trends: Staying up to date with market trends to better serve customers Customer feedback: Collecting data on customer feedback and relaying it to relevant divisions Customer retention: Retaining customers who are dissatisfied with products or services CRM software: Using CRM software to manage customer interactions BPO telecaller's job is to facilitate communication between a company and its customers. Their responsibilities include: Making calls: Making outbound calls to potential customers to promote products or services, and handling incoming calls from customers Customer service: Answering customer inquiries and complaints, and resolving issues

DR ASHWANI KUMAR VIJ Have been retained to select 1 Regional Sales Manager. Our Client is Professionally Managed and growing Organisation, dealing into Manufacturing, Marketing and exporting of Electro-Mechanical Range of Products and Systems and is having Global Operations and a network of more than 12 Branch Offices in India and excellent network of Distributors and hold 45% Market share in India and its Production Processes are according to international standards. Job Description and Expected Skills / Key Result Areas : -Exposure and experience to cater B2C and B2B Clients. -Exposed to Superior sales and management skills with accomplishments all through his/her career. -Excellent written, oral communication and presentation skills. -Most of the regional sales manager will be traveling around 60 -70% across north India and would control the activities of sales and marketing representatives and agents. -Established track record in effective leadership talents which includes people and team development. -Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability. Duties & Responsibilities: -Leading sales manager and develop sales operation plans with the approval of the national and global sales managers ie GM / Director. -Should be capable of managing the region assigned to them to ensure proper sales. Responsible for achieving the client or activation targets of their specified region. -Create awareness of products, conduct training and seminars for clients and sales team and focus on customer service. -Organise Product Demo Events / Seminars for customers in his region on continuous and regular basis. -Excellent presentation skills and intimate contacts with local business associations. -Growth of Region is RSM Responsibility -Appoint and develop Team for growth of business and company. -Sh

DR ASHWANI KUMAR VIJ : Has been retained by a Leading FMCG company, marketing a range of Chocolate / Bean etc Products on B2B model and is committed to diversity and inclusion to Select 1 Young : Sales Manager Sales Manager will run the day-to-day sales operation for Corporate Accounts and Non Corporate Accounts India. This position will be responsible for driving sales for powder, butter, liquor/mass, chocolates etc Products in India. This includes maintaining the existing customer and recruit new customers. He/ She will be working with various stakeholders internally and externally. He/She will report directly to Director India. Key responsibilities include : Develop and nurture strong relationships with key stakeholders in the customer organization and prospective customers as he/she look to build out the customer portfolio. Develop new customers, new products, and new markets; maximize volumes, sales margins, and customer profitability. Liaise with various department locally (CS, Finance, Sustainability, Warehouse, QA, Production and R&D) with regional colleagues to ensure customer satisfaction. Conduct market research and product promotion through exhibitions and other channels. Initiate workshop to increase brand awareness of the customer. Assist with Customer Service to follow up on the delivery of goods to customers, and NR on time. Provide input to marketing and R&D about new products, competitors' new items, etc. Produce timely and accurate reports of the business activities Target market. Travel requirements : up to 60% travel required About the Candidate Profile : Bachelor or Master Degree in Business Administration, Marketing, Food Science, Food Technology or similar. 6-7+ years of experience in the food industry, flavor, or palmoil. Experience in Project Management & team leadership. Outstanding presentation skills and showing can do attitude. Experience in Sales or client interaction, negotiation and persuasive communication. Go

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help our customers improve their global supply chains The Opportunity: As an Assistant Manager, Air Operations, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. This role combines hands-on operations, customer service, and documentation work - helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability. What You’ll Do: Execute end-to-end air shipments : Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided. Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required Timely invoicing to clients/ agents as well as checking and confirming incoming invoices of sub-contractors on time & correctly. Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement Inform senior/manager if any irregularities or problems th

DR ASHWANI KUMAR VIJ : Have been retained to select one : Regional Sales Manager( IT Infrastructure Services ). for a professionally managed IT Infrastructure solutions and Data Center and cloud Services organisation. Candidate Profile etc : - Should possess around 8 - 10 + Years of sales and business development experience in IT Infrastructure services and system integration with good understanding of data center and cloud services business - should be able to identify and collaborate with solution providers such as ERP, CRM, Massaging and offer complete solutions to the identified and specfic industries / customers. - should possess strong ability to identify business opportunities and develop solutions for customer requirements - strong communication and presentation skills - Post Graduates / MBA / Engineers with good understanding of IT is essential. WFM option is available. Excellent Salary Package would be offered to the right candidate. Those who have applied earlier need not apply again. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

DR ASHWANI KUMAR VIJ : have been retained to select a one : Pre-Sales cum Solution Manager For a Professionally Managed and Fast Growing Telecom and IT Solutions Provider and System Integration Company which is Offering Technology / IT Infrastructure, Services and Consulting Solutions. ( Having Annual Business Turnover of around Rs 350 Crores ). Our Client is looking for high performing Solution designing professional with proven successful experience in IT / Networking, Security/Surveillance/Telecom industry and Handling Enterprise, Banking, Government and Defense Clients. Job Description : -Understand the requirement of the customer. Solution designing, and proposal writing while responding to RFP and RFI and conducting POC's. -OEM Coordination, Technical Qualification preparation, Solution Design and Optimization. Preparation of Tender summary, Risk analysis, Technical Bid, Commercial bid. -Maintain relationship with OEMs, Vendors, Distributors. -To analyze competition prior to submitting comprehensive. comparing and evaluating various proposals on sound grounds to select the best one. -Solution Designing, Solution optimization, Bid Preparation, and Customer presentation. -Expertise in CCTV/Surveillance, Server, Storage, LAN, WAN, Network and Data Center Technical Solution preparation. -Coordinate with Bid/Proposal stitching team and obtain the bid documents from OEM partners. -Work ranging from Designing, Implementation and Commissioning to Delivery and Go-Live, Management and monitoring of complete work on these sites ranging from civil, electrical, networking and team management. -Good problem solving, analytical and logical thinking skills. Qualifications Desired : Degree or Diploma in Computer Science/IT. Experience Desired : 8-10 Years. Age Preferred : Below 35 Years Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ - President : Sales Recruitment

DR ASHWANI KUMAR VIJ : have been retained by a growing Mobile Marketing and Distribution Accessories organisation to select one : Regional Sales Manager/Head-Sales. Qualification Desired : MBA From Premium Institute Preferred. Job Profile Desired : - Should have 8 to 10 years of sales experience in products like Mobile Accessories or handsets or FMCG Products on a Branch level - Maintaining dealers and distributors network and appointing new channel partners and develop new territories. - Implementing the sales and marketing strategies through the channel partners. - Maintaining and controlling the credit and collections and handling the after sales services through a team of service engineers - Facilitating Product Development initiatives and provide customer feedback to carry out modifications in product attributes etc. - Analysing latest marketing trends and tracking competitors activities and providing valuable inputs for redesigning sales and marketing strategies. - Formulating and implementing business plans for achievement of organisational goal in terms of achieving revenue and profitability targets. - Developing sales plans and ensure achievement of volume targets, market share and profit objectives. - Conceptualising and implementing sales and marketing strategies for acquiring business from new clients - Handling and coordinating with authorized dealers / distributors and business associates. - Appointing dealers in new areas and providing services to them. - Coordinating with stores and logistic department for timely deliveries. - Tracking the competitors activities from time to time. - Providing direction and support to the sales and service team team for better client servicing and Preparing periodical reports. Those who have applied earlier need not apply again. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting C

DR ASHWANI KUMAR VIJ Has been retained by a Professionally Managed and Growing and reputed MNC which offers Telecom and Networking Products and Solutions to select after July, 2026 : 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Location Near Delhi and 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Mumbai 1-2 Assistant Manager/Manager-Sales and Marketing ( Channel Sales ) for Location near Delhi. Our Client cater to telecom operators, ISPs, infrastructure companies, and system integrators across India. Key Responsibilities (KRA): -Driving sales and business development for fiber optic splicing machines and related telecom solutions -Handling key accounts such as telecom operators, ISPs, EPC contractors, and channel partners & distributors. -Expanding market presence and developing new client relationships -Managing end-to-end sales cycle including lead generation, meetings, negotiations, and closures -Achieving assigned sales targets and contributing to overall business growth. Experience Required : 6-15 + years in telecom / networking / optical fiber industry Target Customer Segments: Telecom operators (private & government) Internet Service Providers (ISPs) Network infrastructure & EPC companies Channel partners and distribution. Candidates working with Fibre and Networking Products and Test and Measurement Equipments and Telecom and ISP and IT Hardware companies would be Preferred. Qualification Preferred : Engineering with MBA or Post Graduate Diploma in Sales and Marketing preferred. Age Preferred : 28-38 Years. Reporting Structure: This position will report directly to the Managing Director. Please Email your Complete Resume with scanned copy of Business Card and the Salary Slip/Salary Drawn and Expected Details at :

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help our customers improve their global supply chains. The Opportunity: Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. As a Assistant Manager - Ocean Operations, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role

DR ASHWANI KUMAR VIJ : have been retained to select a one : Business Development Manager/Sales Manager For Delhi. For a Professionally Managed and Fast Growing Telecom and IT Solutions Provider and System Integration Company which is Offering Technology / IT Infrastructure, Services and Consulting Solutions .( Having Annual Business Turnover of around Rs 350 Crores ) Our Client is looking for high performing Business Development / Presales / Sales Professionals with proven successful experience in IT /ICT/ITES/Networking, Security/Surveillance/Telecom industry and Handling Government and Defense Clients. Job Description Participating in all open/Limited Tenders, Preparation of proposals, Preparation to completion of Pre qualification criteria of the tender. Should be able to work as a representative of Client with all the Gov. Bodies/OEMs/PSUs opportunities. Tender discussion with technical & Financial team and co-ordinate according to the requirements of tender. Should be able to analyze competition prior to participating in the tender for submitting comprehensive. comparing and evaluating various proposals on sound grounds to select the best one. Able to meet customers and OEMs for specific requirement related to tenders. Generate new Accounts and Manage existing Accounts. Follow up for order and Delivery with execution team for timely execution of the order and ensure timely payment without deduction Person having Good Sales / Marketing and Business Development along with Pre-Sales Background from the above Industry / Products Background would be highly Preferred. Female candidates with excellent communication skills would be Preferred. Candidates with more than 7-10 years of experience would be preferred, should be willing to travel in India as per need. Qualifications Desired : Degree or Diploma in Computer Science / IT. Post Graduate Diploma in Sales / MBA would be added advantage Experience Desired : 8-12 Years. Age Preferred : Below 35 Yea

Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 2 Sales Managers Job Description -Making Calls to clients/Prospect in order to sell the Companys Products and services. -Inform and educate the customers about the Products and its benefits and application. -Generate business and New clients and Achieve the Sales targets in the alloted territory. -Complete Daily and weekly calling Targets and prepare and submit the Sales reports. Skills Desired -Excellent client handling Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and presentation skills. The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 7 to 8 years of experience in sales of Building Materials / Industrial Products and Projects. Age Preferred Below 35 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

Key Responsibilities Generate sales by converting travel inquiries into confirmed bookings. Promote domestic and international holiday packages to prospective customers. Understand customer travel preferences and recommend suitable itineraries. Prepare travel quotations, itineraries, and cost estimates. Follow up with leads through phone calls, email, WhatsApp, and other communication channels. Meet monthly and quarterly sales targets. Coordinate with suppliers, hotels, airlines, and transport partners to ensure seamless travel arrangements. Maintain accurate customer records and update the CRM system. Resolve customer queries and provide excellent pre-sales and post-sales support. Stay updated on travel trends, destinations, visa requirements, and promotional offers.

DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated and Professionally Managed and fast growing Electronic Components Organisation to select 2 : Regional Sales Managers - North/Delhi. Responsibilities: - LEAD MANAGEMENT; Generate and qualify sales lead opportunities to drive sustainable and profitable sales growth of assigned territory. - CUSTOMER MANAGEMENT; Manage existing and potential customers to meet assigned revenue and profit targets. Liaise effectively across all functions in the organization to deliver total customers satisfaction. - SALES PLANNING AND ANALYSIS; Create specific plan of actions for managing customers that is aligned to company’s business strategy. Analyze orders and forecast of customers and execute recovery plan if required. Requirements: Bachelor’s degree in Electronics or Electrical Engineering or any related course. Candidate having MBA From Top Premium Institute would be given first Preference. Minimum 10 - 12 years Sales experience in electronics, electrical, power and Industrial electronics, Semiconductors, components, Capacitors Products / industry, Preferably From MNC Background. Sharp Business Acumen, Communication Proficiency, Problem Solving/Analysis, Project Management, Negotiation, Strategic Thinking and People Skills. Excellent communicator and negotiator. Persuasive, articulate, confident and capable of representing the company amazingly whether you’re negotiating deals with strategic partners, handling customers or inspiring your team Proven track record of managing complex projects and making data driven, or decisions. Creative approach in developing actionable analysis and recommendations Ability to multitask and take on diverse projects requiring different skill sets. Super organized, composed and handles pressure well. Must be professional, accessible and flexible to the changing needs of the department. Capable of handling fast paced situations. Age Preferred below : 32-38 Years. Those who

We at : DR ASHWANI KUMAR VIJ: Have been retained by a MNC associated Organisation dealing in Heat exchangers and systems to select 1 : Assistant Manager : Sales For North Region. Job Description : - Generate business for company product range to process industry to meet sales budgets. - Manage and Develop New and existing customers including Large and Key accounts. - Manage Customer Grid in assisgned territory. - Participate in Seminars, exhibitions and do Techno commercial discussions and presentations. -Do extensive industry coverage to identify and evaluate best business opportunities. - Motivate and driving small Sales Team. Qualification Desired : BE Chemical / Mechanical Experience Desired : 8 to 12 Years relevant experience in Sales and marketing of Heat Transfer equipment / Industrial Products to Process Industry. Age Desired : Below 35 Years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

DR ASHWANI KUMAR VIJ : Have been retained by a Professionally managed FMCG Group to select 1 : Trade Marketing Manager. Job Description / Profile : - Would implement Trade Marketing Strategy to achieve defined business objectives across all the Product categories -Would be responsible for New Product launches and achieve Sales Budget. -Must Possess excellent Data / Business Analytics and Customer Relationship Skills. Qualification : MBA in Marketing from Premium Institute. Experience Desired : 10-12 Years Age Desired : Below 35 Years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :