Customer Success Associate in India

About Bolna Bolna is a Voice AI orchestration platform powering 33M+ calls every month for enterprises across BFSI, e-commerce, logistics, and more. We build intelligent voice agents that businesses can deploy at scale. The challenge? We build great products, but too few people outside our existing customers know about them. We’re hiring a Product Marketing Manager to change that. This Role You’ll own Product GTM end-to-end - from positioning and messaging to launches, product education, and adoption. You’ll work closely with founders, Product, Engineering, and Sales to turn complex technical capabilities into stories, demos, and content that customers understand and care about. You’ll also own the journey from first touch to product activation , identifying drop-offs and driving initiatives to improve adoption. This is a hands-on role for someone who enjoys going deep into a technical product and can use and demo the product themselves . What You’ll Do Own GTM for product launches and major feature releases. Develop positioning, messaging, launch narratives, and product stories . Create launch assets - demos, product pages, documentation, comparison pages, presentations, and content. Own product activation and adoption; identify funnel gaps and work with Product/Growth to improve them. Run webinars, demos, and product education initiatives. Build competitive intelligence, sales enablement, and battlecards. Partner with Sales to understand customer objections and translate them into better GTM. Work with founders, Product, Engineering, and Growth to shape how Bolna goes to market. What We’re Looking For 4–7 years of Product Marketing experience , ideally in B2B SaaS, AI, developer tools, or technical products. Strong experience in product launches, positioning, messaging, and GTM . Excellent written, verbal, and presentation skills. Strong analytical and problem-solving skills. Comfortable working in a 0→1, fast-moving startup environment . Technical curiosity and a

About the Team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!We’re making e-commerce accessible for tier-2+ markets who are new to e-commerce and have almost never transacted online before Our Design team is as diverse as our users. Today, the team comprises of 30 Designers – including Interaction and Visual Designers As Product Designer, you’ll be part of a team solving unique problems, one that’s mostly untouched by other e-commerce players. But wait, there’s more! We’re individuals who are obsessed with our users. We empathise. We solve at grassroots levels. We’re breaking all the barriers -- be it language, literacy, culture, or technology💪 But wait, there’s more! We’re individuals who are obsessed with our users. We empathize. We solve at grassroots levels. We’re breaking all the barriers -- be it language, literacy, culture, or technology:muscle: If you’re someone who wants to work at a place that creates massive impact, then join us. About the Role Passionate about Design? Find deep-diving into data exciting? Then you might be our next Product Designer🤩 As a Product Designer, you’ll define user goals, scenarios, benefits, and flows as well as own end-to-end experiences from a design perspective. You’ll work closely with Product, Business, Data and Engineering teams to create delightful and impactful experiences for our users. In this role, you’ll break down complex tasks by understanding customer and business needs and translate them into easy to use, intuitive and delightful designs. Your end goal will be to find ways to improve processes to enhance experiences for customers. You'll be able to quickly communicate your decisions and solutions verbally as well as through sketches, user flows, wireframes, hi-fi mocks and functional prototypes.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior UX Researcher Role Located out of: Bengaluru, Karnataka, India The Overview At Okta, we’re building a world where anyone can safely use any technology, and we’re specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our workforce and users but to ask, “what more can we make possible?” As a Senior UX Researcher at Okta India, you will join a globally distributed research and design team, shaping customer experiences across the Access Management ecosystem. Your mission is to secure workforce access right from physical device bootup delivering frictionless, phishing resistant, and passwordless authentication across macOS, Windows,Linux, iOS, and Android platforms. In this role, you will lead end to end research initiatives, translating ambiguous product questions into actionable insights that directly influence long term strategy and near term product decisions across global Engineering, Product, and Design (EPD) teams. Finer Print You will join an AI first team of researchers and designers supported by leadership who fosters high autonomy, deep ownership, and a strong culture of craft. As part of Okta’s centralized Design & Research organization in Bengaluru, you will act as a key research anchor, working closely with cross functional partners in both India and the US to define problems, explore solutions, and drive impact. You

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices. Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services. You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck. You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams. You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working. You are passionate about continuous improvement and have built learning organizations that keep up w

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About the role This key role involves building and leading a team of talented, passionate backend Java software engineers responsible for developing mission-critical and innovative identity and security products, specifically focusing on platform features for authentication and authorisation. This is an exciting opportunity to grow a team and deliver essential identity and security capabilities on Okta Secure Identity Platform. What you’ll be doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is

Job Title Software engineer II Job Description Software Engineer (HL7 Interface Engineer) Your role: Support development, configuration, and testing of HL7 interfaces for integration with EMR, PACS, and hospital systems Assist in HL7 message validation, mapping, and troubleshooting (ADT, ORM, ORU workflows) Configure and monitor interfaces using tools such as Rhapsody, Corepoint, Mirth Connect , or similar integration engines Perform interface testing and issue resolution , ensuring reliable data exchange across systems Support end-to-end implementation activities including build, testing, go-live, and hypercare phases Collaborate with global implementation, application, and integration teams for smooth delivery Monitor interfaces and resolve data flow and connectivity issues Maintain documentation for configurations, testing, and issue tracking You're the right fit if: Experience: 2–5 years in healthcare IT, integration support, or application support roles HL7 & Integration Skills: Understanding of HL7 v2 messaging, interface workflows, and healthcare interoperability concepts (mandatory) Technical Skills: Familiarity with SQL/databases, and exposure to integration tools (Rhapsody, Mirth Connect or similar HL7 integration engines like Corepoint, Intersystems, Openlink), JavaScript(Mandatory ) Healthcare Domain Knowledge: Experience working with EMR, PACS, HIS, or clinical systems Learning Mindset: Willingness to work in customer-facing environments and grow in integration and implementation roles Nice to Have: Exposure to FHIR/APIs, DICOM, scripting (Python), or cardiology/imaging workflows. How we work to

We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure. The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations. What you'll be doing: Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests. Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards. Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs). Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement. Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness. Conducting blameless postmortems and following through on Root Cause Analyses (RCAs). Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations. Developing knowledge base articles for automa

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we are tapping into the unlimited potential of AI to define the next era of computing. As an NVIDIAN, you will address challenges spanning architecture, silicon, firmware, software, and production — and excellent judgment matters as much as technical depth! Every major NVIDIA silicon product family—from the chips powering AI and datacentre systems to gaming, professional, embedded, and automotive platforms—passes through our productization work on its way to production. NVIDIA’s Silicon Co-Design Productization team works from pre-silicon strategy and feature development through bring-up, characterization, correlation, and optimization. Our charter spans power & performance modelling, bring up & tuning of low-power features, power & thermal controllers , and system-level optimization that ultimately shape how NVIDIA products are configured, binned, specified, and shipped. What you'll be doing Drive silicon power productization from pre-silicon planning through bring-up and production, including test strategy, feature readiness, characterization, and optimization. Partner with architecture and design teams to identify improvements, validate features, and help translate them into production-ready solutions. Correlate measured silicon behaviour with pre-silicon expectations, investigate gaps, and drive complex issues to root cause. Build power and performance models and characterization methodologies that decide silicon binning, product specifications, productization decisions, and customer guidance. Use AI/ML and data-driven methods to analyse characterization & telemetry data, identify anomalies & trends , and accelerate issue debug across silicon, board, power delivery, firmware,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role At Okta, identity is at the heart of everything we build. As an Associate Solutions Engineer for Okta, you are a builder, owner, and collaborator who serves as a key technical and business advisor to developer personas across the Australian commercial customers/businesses and the APJ timezone (mostly ANZ). Anchored by Okta’s core values— Love our customers , Build and own it , Always secure. Always on. , and Drive what’s next —you will craft, position, and demonstrate how Auth0 solves critical security challenges throughout the sales cycle. Key Responsibilities Love Our Customers: Partner closely with sales teams as the go-to identity authority, aligning Auth0 solutions directly with developer pain points and business goals through tailored, value-driven product demonstrations. Build and Own It: Architect and execute hands-on Proof of Concepts (POCs) for complex customer use cases, taking full accountability for technical validation alongside cross-functional engineering teams. Always Secure. Always On.: Confidently address in-depth technical, application security, and identity infrastructure inquiries from developers, architects, and CTOs to ensure reliable, high-trust deployments. Drive What’s Next: Serve as the strategic voice of the customer, bringing critical market insights and developer feedback back to Product Management to continuously evolve our platform. Innovate & Share Knowledge: Champion scalable best practices, build reusab

Job Title Site Leader (Director), Operations Quality Assurance- Job Description The Site Leader (Director), Operations Quality Assurance is responsible for leading the Quality function across the Pune (Chakan) manufacturing sites. This role provides strategic and operational leadership to ensure all medical devices, manufacturing processes, and quality system activities comply with applicable regulatory requirements, Philips standards, and business objectives. Your Role: Lead all Operations Quality Assurance activities across the Pune (Chakan) manufacturing sites, ensuring compliance, product quality, patient safety, and operations quality performance. Accountable for developing and executing the Operations Quality Strategy, translating enterprise quality objectives into measurable site-level priorities/results, driving a culture of quality and compliance, ensuring inspection readiness, and continuously improving quality performance across the sites. As the senior Quality leader and designated Quality Management Representative, the Director represents the organization during regulatory inspections/external audits, ensures the effectiveness and compliance of the Quality Management System and partners closely with Operations, R&D, Regulatory Affairs, Supply Chain, and Business Leadership to ensure product quality, patient safety, and business continuity. Ensure all products, manufacturing processes, and quality system activities comply with FDA regulations, ISO 13485, ISO 14971, MDSAP, EU MDR, and other applicable global requirements. Lead and represent the sites during FDA inspections, Notified Body audits, customer audits, and regulatory authority interactions, maintaining a continuous state of inspection readiness. Drive timely resolution of audit findings, compliance gaps, nonconformances, and CAPA act

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Endo Mechanical and Intelligent Devices (EMID) provides a broad portfolio of surgical technologies, including open and laparoscopic stapling systems, ligation devices, access and hand instruments, powered stapling platforms, and intelligent surgical solutions that support procedural efficiency and clinical outcomes. The team partners with surgeons, operating theatre staff, and healthcare institutions to expand adoption of advanced surgical technologies across assigned territories. This role is based in Mumbai, India and is field-based/onsite within the assigned territory. The Territory Manager will be responsible for driving business across government hospitals in Mumbai and is expected to travel regularly within the city to support customer engagement, operating theatre coverage, product evaluations, training, and account development activities. The Territory Manager is responsible for driving sales growth, market development, and customer engagement for the EMID portfolio across government hospitals in Mumbai. This role works closely with surgeons, operating theatre teams, procurement stakeholders, and key opinion leaders to support product adoption, deliver clinical and technical expertise, and achieve territory business objectives. Responsibilities may include the following and other duties may be assigned: Achieve territory sales objectives by driving product adoption, utilisation,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager - Database Change Management An overview of this role As Engineering Manager, Database Change Management, you'll lead a remote backend engineering team in the Database Excellence stage. The team owns database health and the database upgrade experience across GitLab.com and self-managed deployments. You'll guide two missions at once: keeping one of the largest PostgreSQL installations in the world within its capacity limits, and delivering a multi-year replacement of GitLab's database migration system so customer upgrades become dramatically faster and safer. Reporting to the Database Excellence stage's enginee

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role: We are looking for a strategic and hands-on Growth & CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys. The role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth & CLM team. Key Responsibilities: -Own app growth across activation, engagement, retention, monetization and winback. Drive growth for key service/product journeys and optimize critical user funnels. -Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation. -Drive experimentation, A/B testing, personalization and funnel optimization. -Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM. -Use customer data, cohorts and analytics to identify growth opportunities and measure impact. -Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters. -Lead and mentor Growth Managers and CLM execution teams. -Establish strong growth metrics, dashboards and operating rhythms. What We’re Looking For: -10+ years of experience in Growth, Product, CLM, Consumer Internet or Fintech. -Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred. -Proven track record of driving app growth and lifecycle marketing at scale. -Strong understanding of growth funnels, retention, engagement, experimentation and CLM. -Hands-on experience with AI/GenAI/Agentic capabilities for growth automa

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. ABOUT THE ROLE Digital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on. KEY RESPONSIBILITIES Business Insights & Growth • Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle. • Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction. • Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations. Customer & Lifecycle Analytics • Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions. • Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users. • Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections. Campaign Efficacy & Attribution • Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue. • Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions. • Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment. • Ana

Datadog is seeking a Partner Marketing Manager, India to build and lead our go-to-market strategy with key partners across the India region. In this role, you will be the primary marketing driver for our channel and cloud partner ecosystem in India, working closely with the APJ partner marketing team and Channels & Alliances sales to design a prescriptive, regionally-tailored partner strategy that accelerates pipeline and revenue growth. You will join a growing APJ partner marketing organization — currently made up of an APJ lead based in Singapore and individual contributor managers covering ANZ, ASEAN, Korea, and Tokyo — and play a critical role in scaling Datadog's presence in one of our most strategic growth markets. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and develop a go-to-market strategy with Datadog's key channel and cloud partners across India, tailored to the region's partner ecosystem and business priorities Collaborate closely with the APJ lead, the broader APJ marketing team, and the global partner marketing team to align India's strategy with regional and global priorities Partner with Channels & Alliances sales to identify the highest-impact partners and design joint marketing programs that drive pipeline generation and net-new customer acquisition Plan, execute, and measure integrated partner campaigns and marketing activities, including MDF-funded programs, events, and co-marketing initiatives Build strong stakeholder relationships across sales, partner, and marketing teams, creating channels for bi-directional feedback that shapes ongoing strategy, programs, and campaigns Communicate strategy, results, and recommendations clearly to both internal stakeholders and external partners Track and report on the performanc