Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Be part of a trading systems engineering team, dedicated to building out the core trading platforms. Work closely with cross functional teams to improve the system reliability, scalability and security. Engage in and improve the quality supporting the platform. Build and manage systems, infrastructure and applications through automation. Provide operational support to internal teams working on the platform. Work on improvements to bring in high efficiency, reduce latency, deploy systems faster. Practice sustainable incident response and blameless postmortems. Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents. Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity. Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity. Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems). Proactive approach to problem analysis and resolution of production incidents. Manage Issue tracking and prioritisation of day to day production incidents. Manage platf
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Role overview
Job description
We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure.
The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations.
What you'll be doing:
Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests.
Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards.
Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs).
Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement.
Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness.
Conducting blameless postmortems and following through on Root Cause Analyses (RCAs).
Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations.
Developing knowledge base articles for automation and bots.
What we need to see:
Educational Background: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.
Work Background: A minimum of 10 years of industry practice in network operations or related fields concentrating on support, automation & site reliability engineering. Familiarity with both enterprise and the data center networks is critical.
Strong proficiency in network fundamentals & fixing complex network issues with expertise in network tech like TCP/UDP, IPv4/IPv6, BGP, OSPF, ISIS, VPN, L2 switching, Firewalls, Load Balancers, Data Center Network technologies, Wireless etc. Consistent track record in network operations.
Monitoring Tools: Familiarity with network management tools such as Prometheus, Grafana, Alert Manager, Nautobot/Netbox, BigPanda.
Network Automation: Experience in automating networks using frameworks such as Salt, Ansible, Python or similar.
Process & Service Tooling: Skills with ServiceNow, Jira & foundational knowledge of ITIL framework
System Administration: Knowledge of Linux system fundamentals.
Problem-Solving and Communication: Detailed problem-solving approach, critical thinking, coupled with good interpersonal skills and a solid grasp of ownership and drive.
Ways to stand out from the crowd:
Support Automation: Track record of taking operational signals through means such as SNMP, Syslog, Streaming Telemetry to solve operational challenges.
Platform Exposure: Experience with Mellanox/Cumulus Linux, Cisco/ Arista, Palo Alto firewalls, Versa SDWAN, Netscalers and F5 load balancers.
Technical Proficiency in Programming and Scripting: Competence in Python, Go, or related programming languages. Skilled in constructing intricate systems to supervise and regulate network operations, surpassing elementary script development.
Network Technologies: Proficient knowledge of one or more of the following technologies: VXLAN/EVPN at Scale, MPLS, RSVP, Segment Routing, SDWAN, SASE Platforms
What they are looking for
Skills & requirements
Qualification
al Background: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience
Hiring company
Nvidia
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