Customer Success Engineer Devops in India

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a strong consumer facing Product Manager for the Merchant Lending team. This role demands solving for one of the most complex, nuanced but neglected problems in the broader financial services: Customer Experience. The ideal candidate should be a strong first principles thinker, comfortable with diving deep into data to uncover insights and should possess high customer empathy and knack for UI/UX design. Key Responsibilities - Design frictionless, intuitive digital journeys for merchants (onboarding, credit decisioning, KYC, disbursement, repayment, and closure). - Identify and eliminate drop-off points using funnel data and user feedback. - Develop a nuanced understanding of small business owners’ needs, anxieties, and motivations when borrowing. - Translate those insights into UI/UX that builds trust and reduces cognitive load. - Evangelize customer-first practices within the merchant lending space. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents. Manage future roadmaps and deliverables. Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building: Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a dynamic and highly skilled Partner Readiness Technical Lead to design the knowledge foundations that power Everpure's global partner ecosystem. This role sits at the intersection of partner enablement, knowledge architecture, instructional design, and AI. Rather than simply creating learning content, you will architect how partner knowledge is captured, structured, connected, and delivered across multiple experiences—including instructor-led training, digital learning, just-in-time guidance, and conversational learning agents. As part of the Global Partner Enablement team, you will work closely with product management, product marketing, subject matter experts, instructional designers and partner field teams to transform complex product and solution knowledge into scalable, reusable, AI-ready learning assets. This position is ideal for someone who thrives on turning complexity into clarity, brings a systems-thinking mindset to learning design, and can balance technical depth with instructional simplicity. Success in this role means building knowledge once and enabling it to be consumed everywhere—by partners, instructors, search, recommendation engines, and conversational AI. Please note that this is a technical lead role requiring deep technical expertise in storage and data management. This is NOT a instructional designer role or an external customer facing role. Thi

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Overview SonicWall is looking for a Senior Product Marketing Manager to own go-to-market strategy and execution for our Endpoint Detection and Response (EDR) and Threat Protection product lines, along with other assigned product lines across the SonicWall portfolio. This individual contributor role also drives the success of SonicWall's Technology Alliance Partner Program, ensuring partner value propositions and joint go-to-market plans translate into measurable pipeline and revenue impact. The role also maintains working knowledge of SonicWall SonicSentry, our Managed Security Services (MSS) business, to support consistent messaging and cross-functional alignment where the two offerings intersect. You will develop positioning and messaging, lead product launches, build the sales and channel enablement tools that win deals, and serve as the subject-matter expert who translates complex security technology into clear, compelling, customer-facing value. This role requires deep hands-on execution rather than team management — you will drive results directly, in close partnership with product management, engine

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications. Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/ . The Role We are seeking a founding Engineering Manager to lead and bootstrap our newest team: Core Frontier . This team sits at the vital intersection of deep product innovation and the actual customer experience. Your mission is to ensure that the sophisticated features developed across the Core Identity organization (such as Native to Web, Cross-App Access and Custom Token Exchange) are translated into a seamless and intuitive journey for our users. You will act as the champion for a complete and coherent product experience, bridging the gap between complex internal logic and the polished final result our customers interact with every day. As the inaugural manager for Core Frontier, you will lead the hiring and onboarding of a high-caliber team in Bengaluru while establishing the operational rhythms that drive success. You will partner with global engineering leaders to maintain our high standards for security and reliability, ensuring that every release meets the rigor

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications. Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/ . The Role We are seeking a founding Engineering Manager to lead and bootstrap our newest team: Core Frontier . This team sits at the vital intersection of deep product innovation and the actual customer experience. Your mission is to ensure that the sophisticated features developed across the Core Identity organization (such as Native to Web, Cross-App Access and Custom Token Exchange) are translated into a seamless and intuitive journey for our users. You will act as the champion for a complete and coherent product experience, bridging the gap between complex internal logic and the polished final result our customers interact with every day. As the inaugural manager for Core Frontier, you will lead the hiring and onboarding of a high-caliber team in Bengaluru while establishing the operational rhythms that drive success. You will partner with global engineering leaders to maintain our high standards for security and reliability, ensuring that every release meets the rigor

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: The Distribution Manager, India is responsible for building and delivering Jamf's distribution strategy in India through its Value-Added Distributor (VAD) in the region. This role owns VAD relationship end-to-end and is accountable for driving incremental, distribution-sourced revenue through a focused set of VAD-aligned partners - spanning the existing Apple ecosystem and a new wave of mobility partners built to scale Jamf for Mobile. The role brings a strong blend of distributor management, partner development and demand-generation skills, with a working knowledge of the India channel landscape. This role is offered as hybrid from Bangalore only, with the expectation to be in the office 3 days per week (WeWork Galaxy, 43 Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025). We are only able to accept applications for those based in India and have sponsorship to live and work in India #LI-Hybrid What you can expect to do this role: Own and grow the Jamf's VAD partner in India, acting as the primary point of contact for all distribution matters. Deliver New GARR targets through VAD and its aligned partner ecosystem. Drive Increase in New Logo acquisition sourced through the distribution motion. Identify, onboard and develop a focused portfolio of right number of VAD aligned partners, prioritised by revenue potential and market coverage. Drive partner enablement - produc

General Summary: The Services Portfolio Owner will have a technical focus and work with product managers, internal stakeholders, 3rd-party partners, and customers to gain a thorough understanding of their product and market needs, translating them into feature stories and tasks for development. You will be responsible for turning the product vision into an actionable backlog and advocating the customers’ needs to the development team. The Services Portfolio Owner is responsible for the development backlog, grooming, and acceptance. This individual will execute converting the product vision and roadmap into workable product requirements for engineering to meet product roadmap expectations defined by the Portfolio Manager. This role will report to the Manager, Services Portfolio and will regularly engage with cross-functional leaders. The ideal candidate must be well-versed in agile scrum and comfortable working in all aspects of a multifaceted delivery network. You will demonstrate excellent problem-solving skills, be self-motivated and detail-oriented, and be a good team player. Other duties include prioritization of key backlog items that drive growth and success, developing supporting documentation, and keeping customers and stakeholders informed of the status of the product. ROLES & RESPONSIBILITIES Owns and prioritizes the sprint backlog for assigned platform and technical domains, balancing technical debt, reliability, and roadmap commitments Translates platform and technical requirements into well-defined epics, user stories, technical specifications, and acceptance criteria Converts product vision into actionable backlog items that deliver platform enablement, reliability, scalability and technical debt reduction Participates in sprint planning, grooming, retrospectives and reviews for assigned technical and platform teams Works with Portfolio Management, Engineering leads, architects and security teams to support platform decision

About Paytm Paytm, a pioneer of digital payments in India, enables 450 Mn+ consumers & 49 Mn+ merchants to make and accept digital payments, alongside Financial & Commerce services. This scale is built on proprietary, full-stack technology that drives continuous innovation in India's digital economy. Paytm's model has proven successful at acquiring customers and merchants on payments, then cross-selling them financial services. Paytm plans to build on this success to expand internationally, leveraging its proprietary merchant acquiring stack, payment acceptance device, and SME Credit platform. About the Team The international team evaluates, plans, and executes market entry strategy in key international markets, with direct ownership of local execution and operations. Key activities include market research, forming and managing strategic partnerships, liaising with regulators and government authorities, working with consultants and experts, and driving AOP delivery - including launch readiness, operational roll-out, and day-to-day performance management of the local business. About the Role Paytm is looking for an experienced Senior Manager to own and drive its international expansion - from market entry strategy through to on-ground execution. Key Requirements 1. Market Research: Assess market and industry landscape — competitive positioning, pricing, commercial structures, distribution, and operating models — via primary and secondary research, translating findings into actionable market-entry and operating plans. 2. Partner Relationships: Identify and engage potential partners, shape collaboration models, lead negotiations, and close agreements within targeted timelines. 3. Business Plan: Co-develop financial/commercial models and strategic business plans with partners, and own delivery against plan once operations go live. 4. Project Management: Track international projects and AOP delivery, oversee the partner business, take corrective action as neede

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev's Partnership and Tech Alliances team is scaling a growing portfolio of strategic partnerships across a tiered partner model. We are looking for an owner to bring structure, rigor, and repeatability to how we build and run partner programs. What you'll do Design partner programs across our tiered partner portfolio - joint GTM programs, co-sell and marketplace motions, competency/certification programs, and enablement initiatives. Own program execution end-to-end: build the plan, coordinate stakeholders across partner and internal teams, track milestones, and drive to outcomes. Build the operational backbone - partner tracking, program dashboards, cadences, reporting, and process - so the team runs with rigor and visibility. Translate partnership strategy into structured, measurable programs with clear owners, timelines, and success metrics. Maintain the source-of-truth view of partner program status, priorities, and results for leadership What you'll bring 5 to 10 years of experience in program management, strategy & operations, or sales operations - ideally in SaaS, cloud, or AI. A builder's mindset: you create programs and processes where none exist and make them repeatable. Stro

🚀 About Bolna Bolna is a platform to seamlessly build and deploy multilingual human-like Voice AI Agents capable of handling inbound and outbound calls. We're built for enterprises and fast-scaling teams handling high-volume phone workflows across recruitment, support, operations, and collections. Bolna dynamically routes each call across the best ASR, LLM, and TTS models by language, latency, and cost - so you get human-like conversations at scale without tuning infrastructure. We're solving the real-world bottleneck of scaling phone-based interactions without needing to hire, train, or manage large human agent teams. Why our Customers love us Ability to train agents and go live with 1,000s of calls in less than 2 days Massive increase in ROI-with agents matching human performance at 50% of the cost Effortless upscaling and downscaling based on calling requirements Transparent pricing (only per minute) and best-in-class support We are just getting started. If you want to work hard and create lasting impact, we'd like to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our product. About the role You’ll be a hands-on, high-agency designer with a strong product mindset. You won't just be pushing pixels; you'll design how users create, train, and launch Voice AI agents while deeply understanding the metrics that drive user success. Working closely with engineering and product teams, you’ll ship real features, run funnel analytics, and drive product ideation. If you enjoy sitting at the intersection of design, engineering, data, and business, this role is for you. What you'll

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Zynga India is looking for an experienced Product Manager with demonstrated success in mobile and/or consumer products to join the team and help connect the world through PLAY. As a hardworking and ambitious product leader, you will innovate and execute on product initiatives that will bring surprise and delight to our players while delivering business value to the company. You will use a combination of excellent analytical abilities, business discernment, and critical thinking to innovate and build extraordinary experiences that will impact our players’ lives. The Product Manager will have a consistent record of owning and delivering experiences to customers that raise-the-bar from an innovation, usability, and design perspective. You will need to thrive and deliver results in a fast-paced an

About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements : 1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10 .Motivate team members 11. Discover training needs and provide coaching 12 .Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team building activities Superpowers/ Skills that will help you succeed in this role 1. High level of drive, initiative and self-motivation 2. Must Have Experience in Leading Team 3. Must Be a Graduate 4. Growth Mindset Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Qualification:- Graduate/Post Graduate

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the team: The Customer Operations team is at the heart of Forma.ai's mission. This team has a direct impact on the growth of Forma.ai. They are results-driven and solutions-minded. The Customer Operations team works closely with our customers, helping them to understand and take advantage of all the features Forma.ai offers and ensuring that they get the most value from the platform. What you'll be doing: Reporting to the Senior Manager of Customer Operations, the Incentive Compensation Associate (known internally as Customer Operations Associate) will be contributing in the following areas: Own the ongoing operations for a portfolio of customers (i.e., rule building, process execution, reporting and dashboarding, and product support) Create automated reporting (financial, sales performance, incentive compensation) for customers to support process automation and improve business visibility Support design projects including analysis, financial modelling, project planning, customer workshops, and presentation/recommendation of findings Identify potential opportunities for process improvement in client processes (e.g., process execution, data validation, dashboard updates). Explore new techniques, working models to improve design and improve processes. Implement new Forma.ai platform features within your customer portfolio to support continuous improvement and automation Build strong working relationships with key customer stakeholders, ens

Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA- II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills, including a strong working knowledge of EDI-X12. Roles & Responsibilities: Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call. Provides ass