Delivery Director in Gurugram

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Specialist, Business Finops will play a crucial role and will be responsible for providing financial planning, analysis and reporting for Corporate, a business, or a P&L within a business. Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work. WHAT YOU’LL DO: • Reconciling financial records: Reconcile payments as indicated on remittance documents and reconcile accounts. • Managing Tax reporting process: Manage daily withholding balancing and ensure tax recs are balanced. Tax Reporting & Compliance • Ensure accurate and timely tax reporting for annuity products including policyholder premiums, annuity payouts, interest and investment income, and return of principal. • Oversee preparation and review of tax documents and filings as per IRS and regulatory standards (e.g., 1099-R). Tax Treatment Execution • Execute daily, monthly, and quarterly activities to ensure proper tax treatment of annuity distributions. • Collaborate with actuarial, finance, and legal teams to ensure consistency and accuracy in tax calculations. Death Benefits & Beneficiary Taxation • Address and resolve issues related to the taxability of death benefits. • Ensure proper tax reporting for beneficiaries and align reporting processes with current

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Executive Assistant is a strong team player with experience supporting C-suite executives in an entrepreneurial or start-up environment. You can multitask, prioritize, demonstrate exceptional organization, and take ownership over your assignments. You thrive in a mission-driven culture, supporting collaboration and thinking outside the box. You can easily adapt to change in a fast-paced environment and demonstrate a practical approach to problem solving. No task is too big or small. WHAT YOU’LL DO: Work closely with the leaders and first assistant to help manage an ever-changing calendar. Arrange detailed domestic and international travel plans. Track expenses and compile expense reports for the leader using Concur. Maintain a highly organized system to help manage important correspondence and sustain an efficient internal workflow. Act as “the glue” between clients, partners, vendors, and internal associates, keeping important initiatives on track and communication streamlined. Conduct appropriate research, prioritization and follow ups on incoming and upcoming tasks, and determine appropriate course of action. Suggest and implement ways to improve processes to help workflow efficiency. Develop plans and help manage events such as team building off-sites, workshops and board meetings. Assist with personal tasks as needed. WHAT YOU’LL NEE

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Senior Product Manager for Customer Identity & Access Management (CIAM), you will own the roadmap for how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. You will lead the identity product area end to end — authentication, authorization, and the full user lifecycle — balancing strong security and regulatory compliance with a frictionless experience across Zinnia’s products. You will partner closely with Engineering and Security, and work across Zinnia’s Product Organization to keep the identity experience aligned with company strategy while delivering measurable value. WHAT YOU’LL DO: Own the CIAM product roadmap and strategy spanning consumer (policyholder), partner (distributor/agent), and workforce identity across Zinnia’s platform. Lead the product direction for core identity capabilities — authentication (SSO, MFA, passwordless, adaptive/risk-based), authorization (RBAC/ABAC, fine-grained and delegated access), and the full user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Set standards and technical direction around modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) in partnership with Engineering and Architecture. Drive build-vs-buy and platform decisions for identity providers and services, and own the integration strategy across Zinnia products. Balance security, privacy, and usability — re

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHAT YOU’LL DO: Prepare month/quarter/year-end financial statements, including cash flows for leadership reviews. Timely address comments received. Partner with FP&A in preparing and reviewing period end investor/leadership reporting. Perform financial data reconciliations in various systems internally utilizing to ensure accurate financial reporting. Perform consolidations and intercompany eliminations. Maintain and timely update equity rollforward and capitalization table for investor submissions. Collaborate with various process owners and departments to collect information needed for financial statement footnotes. Facilitate leadership review of the financial statements and timely address comments received. Responsible for tracking open audit request items and timely providing requested items for audit completion. Prepare annual GAAP checklist. Participate in process walkthrough meetings for the audit. Obtain details and prepare acquisition footnote where applicable. Review P&L coding to ensure proper presentation of related costs. Prepare year-end going concern analysis and memo. Assist with internal ad-hoc reporting/requests. WHAT YOU’LL NEED: Bachelor’s degree, advanced degree a plus . CPA with Big 4 experience. 8-10 years of public and/or private accounting experience. Excellent analytical, problem-solving, and organizational skills. Ability to work independently and in a team envi

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! The Role We are looking for a business analyst who will be part of the customer success team to develop and apply analytical models that help clients derive business value and save millions of dollars in operating expenses from AiDash products/platforms. How you’ll make an impact: Work closely with our clients and engagement managers to understand the core business problems that need to be solved Independently work with the R&D team to break down the business problems into structured elements that AI can solve Apply advanced analytical techniques and data-driven insights to guide clients and internal teams in making informed, high-impact decisions Synthesise complex findings into clear, compelling presentations that highlight insights, strategic recommendations, and the business value of AiDASH products Continuously explor

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! BNGAI™ is a Nature Intelligence Platform that uses satellite imagery and AI to deliver scalable, high quality environmental insights on any piece of land, anywhere. The platform automates habitat mapping, land classification, condition assessment, and environmental reporting at a speed and scale that manual methods cannot match. BNGAI™ is the platform’s flagship product for the UK market, purpose built for Biodiversity Net Gain (BNG) compliance in England. BNG is one of several use cases the platform supports globally, including TNFD reporting, science based targets for nature, ESG disclosure, and large scale environmental monitoring. The Role Do you love ecology and the power of spatial data? Do you dream of using cutting-edge technology to solve real-world environmental challenges? If so, then this Associate Ecologist po

ABOUT KHAN ACADEMY Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools. Our focus is to reach the underserved by making our content accessible in local languages. Khan Academy is already available in Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi and Punjabi. ABOUT THE ROLE The Partner Operations and Support team at Khan Academy India sits at the intersection of various state teams, constantly receiving a wealth of valuable, on-the-ground information, ranging from local best practices to powerful testimonials from students, teachers, principals, and government officials. Currently, much of this qualitative data sits with the respective state program teams, and we risk losing these valuable insights over time. We are looking for a Program Documentation and Learning Coordinator to streamline our knowledge management. In this role, you will act as our internal knowledge hub, synthesizing qualitative insights into structured, easily accessible re

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide Job Description PayPay In

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. Job Description PayPay India is seeking a Corporate Legal Counsel to provide legal support and guidance for business operations, with the objective of enabling compliant, secure and efficient operations. Department: Corporate Main Responsibilities Establish strong legal foundations as the company scales. Ensure contracts, policies, and business activities are legally compliant. Reduce legal and regulatory risks through proactive review and advisory. Support incident response documentation and regulatory communication. Build structured compliance processes rather than reactive handling. Protect the

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. Job Description PayPay India is looking for a Data Engineer to work on our payment system to deliver the best payment experience for our customers. This platform is vital to support our increasing business demands. The Data Pipeline team is tasked with creating, deploying, and managing this platform, utilizing leading technologies like Databricks, Delta Lake, Spark, PySpark, Scala, and the AWS suite. We are actively seeking skilled Data Engineers to join our team and contribute to scaling our platform across the organization. Main Responsibilities Create and manage robust data

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description : PayPay India is look

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide Job Description This role

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description PayPay India is lookin

About PayPay India PayPay, a fintech company providing a service enjoyed by over 75 million users since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society. Why India ? To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated. OUR VISION IS UNLIMITED We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. AI-First Culture at PayPay At PayPay, we believe the future of software development is AI-augmented engineering. Every engineer is expected to actively leverage AI tools for code reviews, testing, documentation, debugging, and productivity improvements. AI is not optional — it is a mandatory part of our daily engineering workflow. Candidates must demonstrate both hands-on experience and the right mindset to integrate AI effectively into their workflow, while maintaining the engineering rigor, ownership, and problem-solving skills that only humans can provide. Job Description PayPay India&nb