Engineering Excellence Engineer 2 in India

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov's Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end—from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution—and where talent plays a defining role. About the Role As Lead - Talent Acquisition , you'll play a critical role in building world-class engineering teams for global organizations. This role goes beyond filling positions—it's about driving talent strategy, building strong technical pipelines, and acting as a trusted ad

🚀 About Bolna Bolna is a platform to seamlessly build and deploy multilingual human-like Voice AI Agents capable of handling inbound and outbound calls. We're built for enterprises and fast-scaling teams handling high-volume phone workflows across recruitment, support, operations, and collections. Bolna dynamically routes each call across the best ASR, LLM, and TTS models by language, latency, and cost - so you get human-like conversations at scale without tuning infrastructure. We're solving the real-world bottleneck of scaling phone-based interactions without needing to hire, train, or manage large human agent teams. Why our Customers love us Ability to train agents and go live with 1,000s of calls in less than 2 days Massive increase in ROI-with agents matching human performance at 50% of the cost Effortless upscaling and downscaling based on calling requirements Transparent pricing (only per minute) and best-in-class support We are just getting started. If you want to work hard and create lasting impact, we'd like to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company - from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our product. About the role You’ll be a hands-on, high-agency designer with a strong product mindset. You won't just be pushing pixels; you'll design how users create, train, and launch Voice AI agents while deeply understanding the metrics that drive user success. Working closely with engineering and product teams, you’ll ship real features, run funnel analytics, and drive product ideation. If you enjoy sitting at the intersection of design, engineering, data, and business, this role is for you. What you'll

We’re hiring at Paytm Payments Services Limited(PPSL) About the Role- As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Key Responsibilities- - Define and own the device roadmap & vision aligned to Paytm’s growth strategy. - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations. - Mentor PMs/Associate PMs and build a strong device product culture. - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. What You’ll Contribute To - Large-scale AI adoption strategy. - Cross-device predictive health models to reduce downtime and false positives. - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies. Skills & Qualifications- - Product experience, with at least 2 years owning device/IoT/fintech hardware products. - Strong leadership & roadmap ownership skills, with CXO-level exposure. - Experience in driving cross-functional programs (engineering, business, operations). - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in cre

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Key Responsibilities- - Define and own the device roadmap & vision aligned to Paytm’s growth strategy. - Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. - Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration). -Influence leadership and cross-functional priorities with data-backed recommendations. - Mentor PMs/Associate PMs and build a strong device product culture. - Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. What You’ll Contribute To - Large-scale AI adoption strategy. - Cross-device predictive health models to reduce downtime and false positives. - Proactive merchant engagement through Device and CLM. - Sustainability & cost efficiency through smart refurb and replacement policies. Skills & Qualifications- - Product experience, with at least 2 years owning device/IoT/fintech hardware products. - Strong leadership & roadmap ownership skills, with CXO-level exposure. - Experience in driving cross-functional programs (engineering, business, operations). - Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. Why join us? A collaborative output driven program that brings cohesiveness across busin

Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep&nbsp

Python / Django Developer (Backend) K12 Techno Services • Bengaluru, Karnataka • via Cutshort ₹15L–₹20L a year Full–time Job description Designation: Python/Django Developer (Backend) Department: Software Engineering Team Location: Whitefield (Bangalore) Qualification: Any Computer (Graduate or Post Graduate) Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS. Responsibilities: • Help design and implement functional requirements • Build efficient back-end features in Python • Integrate front-end components into applications • Manage testing and bug fixes • Prepare technical documentation • Collaborate with UX/UI designers to implement design into the code • Coach junior team members • Implement software enhancements and suggest improvements Skills Required: • Experience with Python frameworks (e.g. Django, Flask, FastAPI) • Familiarity with Amazon Web Services (AWS) cloud technologies • Excellent understanding of REST API Development and HTTP Methods • Understanding of databases and SQL • Good experience in working with RDBMS • Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance. • Knowledge of web stack - javascript, html, web frameworks like React.js is a plus • Good understanding of Good Troubleshooting experience and exposure • Ability to work with Jr engineers, mentor, guide and help them • Enjoys coding and problem solving • Good communication skills. Ability to express ideas clearly and concisely • Familiarity with code versioning tools (such as Git, SVN, and Mercurial) Salary: Upto 21LPA (Negotiable) IMMEDIATE JOINING PREFERRED!

Python / Django Developer (Backend) K12 Techno Services • Bengaluru, Karnataka • via Cutshort ₹15L–₹20L a year Full–time Job description Designation: Python/Django Developer (Backend) Department: Software Engineering Team Location: Whitefield (Bangalore) Qualification: Any Computer (Graduate or Post Graduate) Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS. Responsibilities: • Help design and implement functional requirements • Build efficient back-end features in Python • Integrate front-end components into applications • Manage testing and bug fixes • Prepare technical documentation • Collaborate with UX/UI designers to implement design into the code • Coach junior team members • Implement software enhancements and suggest improvements Skills Required: • Experience with Python frameworks (e.g. Django, Flask, FastAPI) • Familiarity with Amazon Web Services (AWS) cloud technologies • Excellent understanding of REST API Development and HTTP Methods • Understanding of databases and SQL • Good experience in working with RDBMS • Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance. • Knowledge of web stack - javascript, html, web frameworks like React.js is a plus • Good understanding of Good Troubleshooting experience and exposure • Ability to work with Jr engineers, mentor, guide and help them • Enjoys coding and problem solving • Good communication skills. Ability to express ideas clearly and concisely • Familiarity with code versioning tools (such as Git, SVN, and Mercurial) Salary: Upto 21LPA (Negotiable) IMMEDIATE JOINING PREFERRED!

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

This position will be part of a growing team working towards building world class large scale Big Data architectures. This individual should have a sound understanding of programming principles, experience in programming in Java, Python or similar languages and can expect to spend a majority of their time coding. Location - Bengaluru Work Experience : 3 - 5 Years Responsibilities: Good development practices Hands on coder with good experience in programming languages like Java, Python, C++ or Scala. Good understanding of programming principles and development practices like checkin policy, unit testing, code deployment Self starter to be able to grasp new concepts and technology and translate them into large scale engineering developments Excellent experience in Application development and support, integration development and data management. Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Stay up-to-date on the latest technology to ensure the greatest ROI for customer & Sigmoid Hands on coder with good understanding on enterprise level code Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems Experience in defining technical requirements, data extraction, data transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment Culture Must be a strategic thinker with the ability to think unconventional / out:of:box. Analytical and data driven orientation. Raw intellect, talent and energy are critical. Entrepreneurial and Agile : understands the demands of a private, high growth company. Ability to be both a leader and hands on "doer". Qualifications: - Years of track record of relevant work experience and a computer Science or related technical discipline is required Experience with functional and object-oriented pro

Data Engineering – Technical Lead About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the Role: This position requires someone to work on complex technical projects and closely work with peers in an innovative and fast-paced environment. For this role, we require someone with a strong product design sense & specialized in Hadoop and Spark technologies. Requirements: 4 to 8 years of experience in Big Data technologies. The position Grow our analytics capabilities with faster, more reliable tools, handling petabytes of data every day. Brainstorm and create new platforms that can help in our quest to make available to cluster users in all shapes and forms, with low latency and horizontal scalability. Make changes to our diagnosing any problems across the entire technical stack. Design and develop a real-time events pipeline for Data ingestion for real-time dash- boarding.Develop complex and efficient functions to transform raw data sources into powerful, reliable components of our data lake. Design & implement new components and various emerging technologies in Hadoop Eco- System, and successful execution of various projects. Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant! Skills that will help you succeed in this role: Fluent with Strong hands-on experience with Hadoop, MapReduce, Hive, Spark, PySpark etc.Excellent progr

100% Remote | Senior Frontend Engineer | Fintech SaaS Firm About the Role We’re looking for a Senior Frontend Engineer to build and maintain scalable, high-performance user interfaces for our communication platform. You’ll work closely with backend engineers, designers, and product managers to deliver exceptional user experiences while keeping performance, maintainability, and scalability at the core. What You’ll Do Develop and maintain responsive UIs using React JS, TypeScript, JavaScript, HTML5, and CSS. Collaborate with cross-functional teams to design and deliver high-quality features. Write clean, maintainable, and well-documented code. Optimize performance with caching and other best practices. Review code, mentor peers, and uphold coding standards. Debug and troubleshoot production issues promptly. Stay current with frontend trends and bring innovative ideas to the team. Job qualifications: 3–8 years’ experience in web development with a focus on scalability. Expert in React JS, JavaScript, TypeScript, HTML5, and CSS. Strong grasp of responsive design, performance optimization, and client-side session management. Familiarity with Git, CI/CD, and distributed development. Excellent problem-solving and collaboration skills. Preferred/Bonus Skills Experience with React Native or other mobile development frameworks. Familiarity with state management libraries like Redux or Zustand. Experience with modern build tools such as Webpack or Vite. A strong portfolio or active GitHub profile showcasing previous work. Why Join Eltropy? Join a high-impact team building mission-critical backend systems for financial institutions. Work on modern technology stacks in a fast-growing SaaS company. 100% remote work with a collaborative, engineering-led culture. Opportunity to own and influence core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people acc

Staff Backend Engineer- Tech Lead |100% Remote | US- SaaS Fintech (Product based firm) Role Responsibilities: Design, develop, and maintain systems on the payments team with primary focus on backend Collaborate with cross-functional teams—product, and design Participate in sprint planning, feasibility assessments, and code reviews Write clean, maintainable, and testable code in Focus on scalability, security, performance, observability, auditability, testability and long-term maintainability Contribute to improving SDLC processes and engineering best practices Troubleshoot production issues and deliver timely resolutions What We're Looking For: 8-12 years of backend engineering experience with a high agency mindset Deep expertise in any of the backend languages (Go or Ruby preferred) Solid grasp of payments domain Proven experience working in Agile/Scrum environments Strong API development skills (RESTful architecture) Excellent problem-solving and communication abilities AI fluent Bonus Points For: (Good to have skills) Experience with payment gateway integrations Familiarity with PCI compliance and secure coding practices Skills in performance optimization (DB, code, etc.) Exposure to GCP or other cloud platforms

Key Responsibilities : Primary responsibilities :- Installation and configuration of MySQL instances on single or multiple ports. Hands-on experience of working with MysQL 5.7 and MySQL 8. Clear understanding of MysQL Replication process flows , threads , setting up multi node clusters and basic troubleshooting. Understanding of at least one of the backup and recovery methods for MySQL . Strong fundamentals of SQL and able to understand and tune complex SQL queries when needed. Strong fundamentals on the linux system side and monitoring tools like top , iostats , sar etc. At Least couple of years of production hands on experience on medium to big sized MySQL databases. Setting up and maintaining users and privileges management system and troubleshooting relevant access issues. Some exposure to external tools like Percona , ProxySQL , HAP etc. Understand the transaction flows and ACID compliance. Basic understanding of networking concepts . Performing on-call support and should be able to provide the first level support . Excellent verbal and written communication skills. Strong shell scripting skills . Good to have Python . Secondary responsibilities. :- Able to configure and setup NOSQL databases like Mongodb and Cassandra. Ability to learn new technologies along with a team and a positive outlook to understand problems from the business point of view. Qualifications: Proficiency in database management systems such as , MySQL or NoSQL databases. SQL programming and database design skills. Knowledge of database performance tuning and optimization techniques. Familiarity with database security best practices. Scripting and automation skills (Good to have- Python). Good problem-solving and analytical skills. Excellent communication and teamwork skills.