Engineering in Bengaluru

We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support themes into feedback for product and engineering What we're looking for - 1–3 years of experience in a support, ops, or technical customer-facing role — ideally somewhere that rewarded building your own tools and process, not just following a playbook - Hands-on comfort with AI tools/workflows (prompting, automations, agent builders) — you don't need to be an ML engineer, but you should be someone who reaches for AI to solve a workflow problem - Experience with Intercom or a similar support/helpdesk tool - Sharp, structured communicator — equally comfortable writing to customers and to the founder - Comfortable with ambiguity — this role is being built as you build it Nice to have - Experience setting up support automations, chatbots, or AI agents in a real product company - Familiarity with SQL or basic scripting to pull/analyze support data - Startup experience, especially in a 0-to-1 function

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we're searching for talented and motivated Principal Software Engineers with expertise in Identity and Access management who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You Will Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Architect and evolve Smartsheet's Identity and Access foundation — spanning authentication, authorization, and identity lifecycle — ensuring it scales securely across enterprise, multi-entity, and regulated environments. Craft and drive the strategy for Agentic Identity, defining how AI agents authenticate, are authorized, and are audited across the platform, and establishing identity patterns for agent-to-service and agent-on-behalf-of-user flows. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driv

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Verify Team The Okta MacOS platform team is responsible for building Okta's MacOS Apps and SDKs. The Okta Verify app allows you to securely access your apps via 2-step verification, ensuring that you, and only you, can access your app accounts. It integrates with MacOS system features by communicating with our backend to and grant proper application access. Position Overview As a Senior SET, you will take end-to-end ownership of the test strategy, execution, and quality assurance for the Okta Verify macOS app, filling a critical gap as our existing framework scales to support advanced Apple feature sets. You will work closely with local engineers and cross-functional US-based mentors to design, build, and optimize scalable automation frameworks that completely replace manual testing validation for critical macOS authentication components. This role requires in-depth understanding of macOS system internals, native app archit

We’re looking for a technical force multiplier to work directly with the founders at Bolna.ai . This is not a traditional Chief of Staff, PM, or engineering role. It sits at the intersection of strategy + product + engineering. Your job is simple: take messy, important problems, figure out what matters, and make things happen. What you’ll do Find and build ways to leverage AI internally to dramatically improve engineering velocity and company operations. Dive into product, business, growth, and engineering data to uncover insights and turn them into clear, actionable recommendations. Work across Engineering, Product, and Growth to supercharge teams, remove bottlenecks, and unlock leverage through technology. Pick up ambiguous, high-leverage problems and drive them end-to-end. One day could mean discovering and iterating on a new tool in the morning, building a prototype that afternoon, and shipping it by the end of the day. Who we’re looking for You have high agency and a founder’s mindset . You’re technically strong enough to build prototypes, deeply curious about how things work, and fast at learning unfamiliar domains. You have strong product and business intuition, can reason from messy data, and communicate clearly in writing. You’d rather skip a one-hour meeting to spend that hour chasing a curiosity that could create 10x the impact . You know that disproportionate outcomes often come from asking the question nobody assigned you to ask. You don’t wait for perfectly scoped tasks. Depending on the problem, you’re comfortable researching, coding, analyzing data, talking to customers, testing a product, or coordinating a team. Most importantly, you have good judgment about what is worth pursuing . If you’re an ex-technical founder or founding engineer , this role will likely feel familiar: high ambiguity, high ownership, and a bias toward figuring things out yourself. We operate with a simple belief: AI, when applied skillfully to the right problems, can create di

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our AI / ML initiatives at Ema. We are seeking an AI / ML technical leader who can take a vision and build it. As a Principal ML Engineer at Ema, you will be a senior technical leader responsible for shaping the machine learning roadmap, architecting large-scale ML systems, driving innovation, and ensuring our mixture of expert models (LLM + SLM + Custom Model) is accurate and performant at scale. You will collaborate across teams (research, product, infra, data, etc.), mentor senior engineers, and influence strategy and execution at company-wide levels. Responsibilities Lead the technical direction of GenAI and agentic ML systems that power enterprise-grade AI agents — spanning reasoning, retrieval, tool use, and integrations across various SaaS products. Architect, design, and implement scalable production pipelines for model training, fine-tuning, retrieval (RAG), agent orchestration, and evaluation — ensuring robustness, latency efficiency, and continuous learning. Define and own the multi-year ML roadmap for GenA

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Frontend Engineer An overview of this role As a Senior Frontend Engineer, you'll solve high-scope frontend problems and influence your team's technical and product direction. You'll ship moderately sized features with minimal guidance, improve quality and performance, mentor other engineers, and help establish standards for a high-scale web environment. You'll partner across product, design, backend, and frontend to make sound trade-offs, communicate clearly, and improve how the team delivers software. This is an opportunity to shape product experiences and frontend architecture for a global platform while helping define h

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Frontend Engineer An overview of this role As a Staff Frontend Engineer on the Core DevOps team, you'll provide technical leadership across your team and adjacent teams. You'll solve complex frontend problems, deliver large features with minimal guidance, and improve the architecture and standards that help teams move faster without compromising quality. You'll work with product, design, engineering managers, and engineers across product groups to shape product experiences and frontend architecture for a global platform. This includes how teams use agentic artificial intelligence in engineering workflows and user experience

Database Migration Engineer JD We are looking for a hands-on Database Migration Engineer with experience in large-scale enterprise database migrations and Migration Factory environments. Key Responsibilities Execute migrations from Sybase ASE / IBM DB2 to PostgreSQL / Amazon Aurora PostgreSQL / SingleStore . Perform migration assessment, schema conversion, data validation, reconciliation, and performance testing . Execute database cutover, rollback, production go-live, and post-migration stabilization . Troubleshoot migration issues and independently execute migration runbooks across migration waves. Coordinate with application, infrastructure, cloud, and engineering teams . Perform database administration, performance tuning, backup/recovery, and optimization . Develop migration documentation, runbooks, status reports, and operational procedures. Ensure data integrity, availability, security, and compliance throughout the migration lifecycle. Must-Have Skills Sybase ASE + IBM DB2 + PostgreSQL Amazon Aurora PostgreSQL + AWS Hands-on database migration experience Database administration & performance tuning Shell / Python / PowerShell scripting and automation Strong troubleshooting and analytical skills Ability to independently manage end-to-end database migration activities Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Staff Site Reliability Engineer (SRE) at GitLab, you’ll help keep all user-facing services and production systems reliable, scalable, and efficient. Our SREs combine a pragmatic operations mindset with strong software engineering practices to drive automation, reduce toil, and improve resilience across our platform. In the Environment Automation specialization, your focus is on operating and automating hundreds of GitLab environments—from initial provisioning to day-to-day maintenance tasks. Unlike other SRE roles, this position centers on automating the lifecycle of many tenant environments, ensuring they remain secur

InnoPhase Inc., DBA GreenWave Radios™, is at the forefront of innovation in Open RAN digital radios. Our cutting-edge solutions, powered by the Hermes64 RF SoC, are designed to enhance network energy efficiency while dramatically reducing operational expenses, with purpose-built silicon that is the heart of ORAN-based active antenna arrays. Headquartered in San Diego, California, GreenWave Radios™ has established itself as a pioneer in delivering power-efficient digital-to-RF solutions. The company is supported by a talented team of over 100 engineers spread across four global R&D facilities. With an extensive portfolio of more than 120 global patents, GreenWave Radios™ continues to push the boundaries of radio technology and innovation. To learn more about GreenWave Radios™ and hear what our employees have to say, visit the GreenWave™ certification profile at GreatPlacetoWork.com or explore our Home - GreenWave Radios website. InnoPhase Inc., DBA GreenWave™ Radios, is at the forefront of innovation in Open RAN digital radios. Our cutting-edge solutions, powered by the Hermes64 RF SoC, are designed to enhance network energy efficiency while dramatically reducing operational expenses, with purpose-built silicon that is the heart of ORAN-based active antenna arrays.Based in San Diego, California, GreenWave Radios has earned a reputation for delivering power-efficient digital-to-RF solutions. Our commitment to innovation is backed by a robust team of more than 100 talented engineers spread across four R&D facilities worldwide and an extensive portfolio of over 120 global patent filings, underscoring our dedication to pushing the boundaries of radio technology. InnoPhase Inc., DBA GreenWave™ Radios and Synergic Emergence have a co-employment relationship. For over three years, GreenWave Radios has partnered with Synergic Emergence, a professional employment organization provider, to offer our employees the best benefits and services. Thi

InnoPhase Inc., DBA GreenWave Radios™, is at the forefront of innovation in Open RAN digital radios. Our cutting-edge solutions, powered by the Hermes64 RF SoC, are designed to enhance network energy efficiency while dramatically reducing operational expenses, with purpose-built silicon that is the heart of ORAN-based active antenna arrays. Headquartered in San Diego, California, GreenWave Radios™ has established itself as a pioneer in delivering power-efficient digital-to-RF solutions. The company is supported by a talented team of over 100 engineers spread across four global R&D facilities. With an extensive portfolio of more than 120 global patents, GreenWave Radios™ continues to push the boundaries of radio technology and innovation. To learn more about GreenWave Radios™ and hear what our employees have to say, visit the GreenWave™ certification profile at GreatPlacetoWork.com or explore our Home - GreenWave Radios website. InnoPhase Inc., DBA GreenWave™ Radios and Synergic Emergence have a co-employment relationship. For over three years, GreenWave Radios has partnered with Synergic Emergence, a professional employment organization provider, to offer our employees the best benefits and services. This arrangement means that Synergic Emergence provides employee pay checks and benefits, and GreenWave Radios will provide employment, evaluation, and advancement. By outsourcing some HR functions, GreenWave Radios can focus on what we do best – developing and implementing highly innovative SOC cellular radio integrated circuit products. Job Description InnoPhase Inc., DBA GreenWave™ Radios Bangalore is looking for a Lead Engineer – SQA Automation to join our fast-paced and motivated team to drive excellence in our 5G products. This role is an excellent opportunity for someone that enjoys driving the critical path and making a significant impact in launching products into the market and winning! Key Responsibilities • Design,

Title: Staff Site Reliability Engineer, Product Area Focus Location: Noida / Bangalore (Hybrid) Summary of role Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering team. Responsibilities Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities. Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap. Participate in defining, evolving, and managing SLOs for several teams within your product area. Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components. Complete projects to optimize and tune on-call experience for your engineering teams. Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement. Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly. Work closely with the developer infrastructure teams to expedite

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced backend engineer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What you'll do (responsibilities) We’re looking for experienced individual contributors who’ve worked on large-scale products before, and we expect you to ramp up quickly and help us launch our products. Build the foundations for all things Atomicwork. Develop and maintain complex web applications emphasizing usability, performance, and scalability. Design and build enterprise-grade systems. Implement and maintain high-quality applications and show craftsmanship while coding, testing, and deploying. Collaborate with partner teams. Collaborate with cross-functional teams, including design, product management, and backend engineering, to develop and launch new features. Continuously improve our platform. Participate in code reviews and provide constructive feedback to other team members. Stay ahead of the curve. Keep up with emerging trends and technologies in front-end development, and recommend new approaches to improve the user experience. Self-direct your work and co-own the product. You will act like the technical founder of the product and will have autonomy and responsibility to do what’s right for the customer. Solve interesting technical problems. You will use your creativity and skills to solve challenging technical problems. What we're looking for (qualifications) We do not requ

AI Engineer - Enterprise Search Overview We are looking for an experienced Enterprise Search Lead to build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments, leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph, implement personalized search experiences, and drive AI- powered innovations to enhance search relevance and ITSM workflows. What You Will Do: Build and structure our enterprise knowledge graph to organize content, people, and activity into meaningful relationships for better search relevance. Develop and refine personalized ranking models that adapt to user behavior and improve search results over time. Design ways to adapt AI language models to each customerʼs data for enhanced accuracy and context. Explore innovative methods to combine LLMs with search engines for answering complex queries Write clean, robust, and maintainable code that integrates smoothly with multi-tenant systems. Collaborate with cross-functional teams to align search capabilities with ITSM workflows. Mentor junior engineers or learn from experienced ones to grow as a technical leader. What You Should Have 3-5 years of experience working on enterprise search products with AI/ML integration. Expertise in multi-tenant systems and securely integrating with external customer systems. Hands-on experience with tools like Elasticsearch, Solr, or similar search platforms. Strong coding skills in Python, Java, or equivalent languages. A passion for solving complex problems with AI and delivering intuitive user experiences. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letter