D
Bengaluru, KA, India
PythonJavaAWSAzure
BA
Salary not disclosed
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Role overview
Job description
We're hiring an AI Support Engineer to work directly with the founder and build the systems that power customer support at Bolna. This isn't a traditional support role — you'll use AI to make support scale, and you'll partner closely with the business team on the customer conversations that matter most. What you'll do - Work directly with the founder to design and continuously improve how customer support runs at Bolna - Pull and collate data from Intercom to spot patterns, recurring issues, and gaps in how customers are being helped - Build AI-powered workflows that triage, answer, and resolve customer support queries with less manual effort - Design the systems and processes behind a streamlined, scalable support flow — from triage to escalation to resolution - Step in directly on critical customer support situations alongside the business team when it matters - Turn recurring support
…About this listing
- Listed from a Ashby careers board
- Posted 1 Sept 2026
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What they are looking for
Skills & requirements
Department · Engineering
Hiring company
Bolna AI
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