About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About The Role As a Product Owner, you will be responsible for the end-to-end delivery of product workstreams, acting as the bridge between Product Managers and the development teams. While the Product Manager focuses more on leading the relevant product vision and strategy and generating impactful roadmaps, your role will be to ensure flawless execution of that body of work in conjunction with your Product Engineering team. That includes owning requirements and Acceptance Criteria, grooming the backlog and helping deliver quality software to market. Additionally, you will own and lead well defined projects, as agreed with the Product Manager, to deliver incremental value toward the Product and Technology department’s goals. Ultimately, the Product Manager and the Product Owner collaborate to deliver world class outcomes for our business. What You Will Own Backlog Management & Prioritization Own and manage the product backlog for your assigned product or workstream. Collaborate with the Product Manager to understand product goals and ensure backlog prioritization aligns with strategic objectives. Clearly define user stories, acceptance criteria, and technical requirements in collaboration with the engineering and design teams. Delivery Execution Maintain alignment with the product roadmap, ensuring backlog items are prioriti
Jobs in India
Executive Team Leader Service And Engagement in India
1,586 active opportunities · Updated October 2026
Showing
15 jobs
Explore current executive team leader service and engagement jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for an Engineering Manager, Products & Platforms to join our Product engineering team to lead a high-performing software engineering team while driving technical strategy across Redwood’s Workload Automation Platform. You will be instrumental in mentoring engineers, managing team deliverables, and guiding the design, development, and enhancement of scalable, secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As an Engineering Manager, you will: People Leadership & Mentorship: Manage, coach, and grow a team of talented software engineers, supporting career development, conducting performance reviews, and fostering an inclusive, collaborative team culture. Technical Strategy & Architecture: Provide hands-on technical guidance, participate in design reviews, and define technical roadmaps for Java/Spring Boot microservices while ensuring high standards for architecture, security, and observability. Delivery & Platform Ownership: Oversee team execution, Sprint planning, and delivery timelines to ensure resilient, scalable core platform features and infrastructure. AI Integration: Research and apply AI/ML concepts and their usage to innovate and enhance the MFT (Managed
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for an experienced Principal Software Engineer to work on our next-generation Imports Platform team. Imports Platform team is leading a strategic initiative to modernize Okta's identity lifecycle management capabilities by architecting and migrating from a legacy monolithic system to a highly scalable, distributed microservices platform. This critical service orchestrates the importing, syncing, and provisioning of identities and access policies—users, groups, roles, entitlements—from external directory services including Active Directory, Office 365, and LDAP-based systems. As a Principal Software Engineer on the Imports Platform team, you will be a cross-team technical leader who takes difficult, ambiguously defined problems and drives them from ideation through production impact without oversight. You will own projects from zero to landing—defining scope, planning execution, making architectural decisions, and articulating measurable impact across the group. You will generate novel solutions to complex distributed systems challenges, guide the team's technical direction, and get stakeholder buy-in on architectural strategy spanning multiple teams. Your sphere of influence extends beyond the Imports Platform team to adjacent teams within the group and cross-functional partners in Product, Design, and SRE. You will participate in group-level strategy, break down strategic initiatives into actionable technical milestones, and drive cross-team
About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world's top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform and prepare data, to ship trusted insights at enterprise scale. To learn more, visit us on LinkedIn. Position Summary This is an exceptional opportunity to be a technical leader on the team that powers the heart of Prophecy: the Runtime, our orchestration and execution service. Every data workflow , whether generated by our AI data agents or built by a human in the visual editor , is planned, scheduled, and run at enterprise scale by Runtime, directly against the customer's own platform (Databricks, Snowflake, BigQuery, and more). When a business user asks an agent a question and sees trusted results seconds later, Runtime is what made it happen. As a Staff Engineer, you will set the technical direction for this service: the distributed execution engine, the task coordinator, the multi-engine connectors, and the fast interactive previews that make the AI-native experience feel instant. You will own hard, ambiguous, high-leverage problems end-to-end , from architecture to production reliability , and raise the bar for the engineers around you. We're seeking A players to work with A players. We're a high-growth company on a once-in-a-lifetime journey to revolutionize the way data is prepared and analyzed. Be a part of it. The impact you will have Own the engine behind the product. Architect and evolve the runtime service that turns agent- and human-authored data workflows into high-performance jobs that run reliably in production and interactively during authoring. This is deep-tech at the center of the platform. Make it fast and make it scale. Design the distributed execution and task-coordination layer , schedul
As a Senior NetSuite Consultant at Plative, you will act as a Subject Matter Expert for our growing Field Service Management (FSM) and Manufacturing practice. This is a high-impact, client-facing role designed for a "Consultative Leader," someone who doesn't just apply configurations but actively challenges and advises clients on best practices in logistics and warehouse operations. You will own the project lifecycle from discovery and design, to configuration and UAT. Leading complex FSM implementations and ensuring that complex business processes are translated into scalable NetSuite solutions. Responsibilities: Lead client discovery sessions to map manufacturing and distribution business requirements to NetSuite best practice. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Identify and communicate project limitations, shortcomings, and issues early on, working closely with senior consultants and architects to address and mitigate risks. Execute end-to-end configuration, including complex business logic, custom fields, and workflows. Act as a subject matter expert for manufacturing processes (e.g., Shop Floor, Control, BOM management), distribution workflows (e.g., Pick/Pack/Ship, Demand Planning). Act as a subject matter expert on NetSuite Field Service Management (FSM), designing automated preventive maintenance schedules, warranty tracking workflows, and smart dispatching boards. Guide clients on industry-leading practices for cost accounting, landed costs, preventive maintenance, WIP & Routing, Demand Planning and inventory valuation. Design and lead internal QA and guide client User Acceptance Testing (UAT) to validate system stability and data integrity. Delegate tasks to analysts and guide their development to ensure high-quality project deliverables. Proactively identify and mitigate project risks related to scope, budget, or technical constraints with the project management team. Raise de
₹50L – ₹58L/yr
Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Integration and Data Intelligence Delivery Lead- Technical Employment Type : Full-time Location : Pune, India (Remote, in-person training required) Work Hours : Flexible, with 3–4 hours of daily overlap with US Eastern morning Fixed Base Compensation Range: ₹50-58 LPA (Lakhs Per Annum) Overview The Integration and Data Intelligence Delivery Lead serves as a hands-on technical leader—specializing in higher education ERP environments—responsible for ensuring high-quality technical delivery, developing technical talent, and maintaining delivery consistency across the local technical team. This role operates as a player-coach, balancing direct client delivery responsibilities with leadership responsibilities that support team performance, technical excellence, and operational consistency. The Team Lead partners closely with the Practice Director, Project Managers, and Functional Leaders to ensure technical resources are effectively deployed, delivery risks are identified early, and technical solutions align with client needs. This role elevates technical execution while fostering collaboration, knowledge sharing, and scalable delivery practices across the team. Responsibilities Technical Delivery leadership & Subj
Opportunity Overview: We are seeking a Sr. Data Engineer to help drive the technical vision of our Data Engineering team as we scale our infrastructure, services, and architecture. This role is ideal for someone who blends deep technical expertise with strategic thinking and cross-functional influence. As a Sr. Data Engineer, you will partner closely with other data and analytics engineers, architects, product leaders, and business stakeholders to evolve our data infrastructure in support of high-trust, scalable, and business-aligned outcomes. You’ll also serve as a force multiplier across teams; raising the bar for data engineering excellence and accelerating the maturity of our data platform capabilities. What you’ll do: Develop, and maintain robust ETL/ELT pipelines to ingest, transform, and load data from multiple source systems into enterprise data platforms. Ensure pipelines are scalable, reusable, fault-tolerant, and optimized for batch and near real-time processing requirements. Develop interactive dashboards, scorecards, and KPI reporting solutions using BI tools. Deliver executive, operational, and analytical reporting aligned with business goals. Identify repetitive manual reporting processes and automate them using scripting, workflow orchestration, scheduling tools, and dashboard refresh mechanisms to improve efficiency, accuracy, and turnaround time. Collaborate with internal stakeholders and leadership teams to understand data integration and reporting needs, define KPIs, document business rules, and translate requirements into scalable technical solutions. Implement data validation checks, reconciliation controls, lineage documentation, metadata standards, and governance policies to maintain trusted, secure, and compliant data assets across the organization. Provide technical guidance, code reviews, best practices, and mentor junior team members. Investigate and resolve production incidents related to pipelines, delayed reports, data mismatches
OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood is seeking an experienced and highly motivated Workday Transformation Analyst, with 5-7 years of experience to join our dynamic team. This role will be crucial in driving our Finance Transformation initiatives, with a strong focus on Workday optimization and integrations. The ideal candidate will possess deep technical expertise in Workday and a proven track record of successfully implementing and optimizing Workday solutions in a transformation context. This role will be on-site in our Hyderabad office an expected to work 3:00pm - 12:00am IST (4:30am - 1:30pm CST). We will assess moving to a hybrid requirement after the first 90 days of employment. Manage multiple cross-functional projects in the Finance and Accounting Organization through all phases of the project lifecycle, from planning and implementation to testing and training. Collaborate with functional leaders and project stakeholders to ensure successful project execution. Identify and mitigate operational and technical risks that may impact project success. Ensure data integrity and accuracy within Workday and integrated systems. Support the functionality of various systems with
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk managemen
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity The Migration Services team builds the critical, data-driven services that seamlessly move customers across environments in real-time. We are looking for an Engineering Manager to lead, mentor, and grow this pivotal team.This is a unique opportunity to shape the team's technical direction and culture from the ground up, and you will be helping build and hire for this team. You are a people-focused leader who is also deeply technical, capable of guiding architectural decisions and willing to be hands-on when needed. This role requires extensive collaboration with numerous Product teams and a close partnership with our Customer Service organization, which utilizes the tooling your team builds to execute customer migrations. If you are passionate about building high-performing teams, driving technical strategy, and delivering high-impact projects, we want to hear from you. What You'll Achieve Build and lead a world-class team. You will recruit, mentor, and support a team of skilled engineers, fostering a strong, collaborative culture and keeping the team motivated and engaged. Own the roadmap and execution. You will partner with product and stakeholder teams to define the team's strategy and roadmap. You'll be responsible for prioritizing work and ensuring the team consistently delivers high-quality, reliable services. Drive engineering excellence. You will hold the team to a high standard of quality, reliability, and operational robustn
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Access Management team is part of Okta Engineering. Our team is fast-growing and impactful at Okta. Join our team and develop foundational blocks for products that help our customers daily, such as Okta FastPass , Okta Device Assurance , and Okta Device Access . Learn more about Okta’s Engineering on our blog . About You The team is seeking a highly strategic and experienced technical leader to serve as the Mobile Architect. You will be the definitive expert on the Apple (macOS/iOS) ecosystem, responsible for designing and driving sustainable, secure, and scalable mobile architecture across Okta's product portfolio. The ideal candidate will have deep, hands-on architectural experience in the macOS/iOS application development space, with a strong complementary understanding of the Android platform. This role offers an unparalleled opportunity to define the technical future in the critical security and identity space. You will define the long-term technical vision and architectural roadmap for Okta’s mobile line of products, including the Okta Verify app, FastPass,
About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces, programs, and services that enable employees to do their best work. The team’s work spans real estate, workplace operations, design and construction, workplace experience, food programs, employee services, analytics, and global programs. As OpenAI’s presence in India grows, REW is building flexible, scalable, AI-native, people-centered workplaces that combine a consistent employee experience with strong operational and financial discipline and thoughtful adaptation to each location. Workplace & Location The location for this role is Mumbai . The role requires to be onsite 5 days per week, with regular travel among Mumbai, New Delhi, and Bangalore. About the Role We are looking for an experienced Senior Workplace Operations Manager to set the operational direction, define the workplace operating model, and lead workplace operations and employee experience across OpenAI’s locations in India, including but not limited to Mumbai, New Delhi, and Bangalore. This hands-on, country-level role combines strategic planning, senior stakeholder partnership, and day-to-day execution in a fast-changing environment. As OpenAI’s senior workplace operations owner in India, you will translate business and employee needs into a scalable, AI-native operating model and define the standards, priorities, and service outcomes that support the country’s growth. You will remain accountable for delivery through integrated facilities-management partners, contractors, and specialist vendors, while partnering closely with India business leaders, regional REW leadership, and colleagues across REW, Workplace Experience, Leasing, Design & Construction, Food, Corporate Security, IT, Finance, People, and Procurement. This is a senior individual-contributor role reporting to the Head of Workplace, JAPAC. You’ll be responsible for: Set and own the country-wide workplace operating model, service qualit
Other cities to consider
More places hiring for this role
Get new executive team leader service and engagement jobs in India by email
Daily job updates · Unsubscribe anytime