Forma Implementation Consultant in India

Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. About the Role : You will work on a broad range of cutting-edge data science and machine learning problems across a variety of industries. You will be engaging with clients to understand their business context. If you are passionate to work on complex unstructured business problems that can be solved using data science and machine learning, we would like to talk to you. Role: ALDS Mandate Skills & Competencies: Experience in Programming (Python, R, SQL, NoSQL, Spark) with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as NumPy, pandas, scikit-learn, tensor-flow, scapy, scrapy, BERT etc. Good understanding in statistics, and ability to design statistical hypothesis testing to aid formal decision making. Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, linear regression, PCA etc.) Engaging with clients, understanding complex problem statements, and offering solutions in the domains of Retail, Pharma, Banking, Insurance, etc. Contribute to internal product development initiatives related to data science. Develop data science roadmap, and guide data scientist to meet their deliverables. Handling end-to-end client AI & analytics programs. Your role will be a combination of hands-on contribution, technical team management, and c

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍 Location: Marathalli, Bengaluru 📍Shift: Night Shift Options: 8:30 PM – 3:00 AM | 9:00 PM – 6:00 AM 📍 Salary: ₹27,000/month + Incentives 📍 Work Location: Kitchen / In-Office Setup About the Role We are looking for motivated individuals to join our night shift data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two night shift environments — a kitchen setup and an in-office setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor and Trainer during the shif

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Be part of a cutting-edge AI data collection project, capturing real-world actions and annotating video footage to train next-generation robotics. 📍Location: Marathalli, Bengaluru 📍 Shift: Morning: 6:00 AM– 2:30 PM | 📍Evening: 1:00 PM – 8:00 PM 📍 Salary: ₹25,000/month +Incentives 📍 Work Location: Airbnb / Kitchen Setup About the Role We are looking for motivated individuals to join our data collection team for an AI robotics project. As a Data Collector & Annotator, you will record structured video footage of real-world tasks and annotate the recordings to help train robotic systems. This role operates across two environments — household setups (Airbnb locations) and a kitchen setup — depending on your assigned location. Your shift and location will be confirmed at the time of onboarding. No prior experience in AI or technology is required. Full training is provided before you begin work. Key Responsibilities • Record structured video footage of assigned tasks using a camera device (iPhone on chest mount) • Follow the prescribed annotation format — clearly stating task names, commands, and action sequences during recording • Perform physical actions accurately as per the task list assigned for the shift • Submit demo recordings within the designated time window for quality review • Maintain consistent quality standards as trained — script compliance, action accuracy, and environment setup • Follow guidance from the Supervisor, Trainer, and Live QA during the shift • Complete the s

About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. We’re launching Symphony, India’s first large-scale Voice AI conference, in Bengaluru this November - and this is just the beginning. We’re looking for a Marketing Manager to help build how Bolna shows up in the market. The Role You’ll own Bolna’s day-to-day marketing across content, creative, social, campaigns, and analytics . This is a hands-on role. You’ll write posts, create graphics, edit videos, ship campaigns, support events, track performance, and use data to decide what we should do next. You’ll work closely with founders and teams across the company to turn ideas, product launches, events, and stories into content that gets attention and drives engagement. Key Responsibilities Own Bolna’s social presence across LinkedIn, X, and emerging channels. Write, create, and publish high-quality content across formats. Design graphics, social creatives, presentations, and campaign assets using tools like Figma and Canva. Edit short-form videos, product clips, event content, and other visual assets. Plan and execute marketing campaigns around product launches, events, announcements, and company milestones. Own creative and marketing execution for Symphony and future events. Maintain a consistent and distinctive Bolna brand voice across channels. Track content and campaign performance and turn insights into actionable recommendations. Build dashboards and reports to understand what is working, what isn't, and why. Experiment with new content formats, channels, and distribution strategies. Work with internal teams and external partners to deliver high-quality marketing output. What We’re Looking For 3-6 years of experience in marketing, content, brand, social, or growth roles. Excellent writing and communication skills. Strong visual sense and ability to create polished creatives independently. Hand

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. About the Role: Smartsheet is looking for a Field Marketing Specialist to join our Global Field & Partner Marketing Center of Excellence (COE) in India. This role provides centralized program execution and operational support to our Field Marketing Managers (FMMs) and Partner Marketing leads across North America, handling the repeatable, detail-intensive work that keeps regional campaigns, events, and partner programs running smoothly. You will work behind the scenes on tracking, reporting, and coordination so that regional field marketers can stay focused on strategy and stakeholder relationships. You will partner closely with FMMs and Partner Marketing Managers day-to-day. This is a strong fit for someone who enjoys structured execution, has an eye for detail, and wants to build broad exposure to field and partner marketing operations. This role will report directly to the Marketing COE Director with a matrixed accountability to the Field Marketing Manager Team across North America. You Will: ● Support execution of regional campaigns and events by maintaining trackers, timelines, and status updates in Smartsheet. ● Assist Field Marketing Managers with logistics coordination for regional events, webinars, and partner programs (venue/vendor tracking, registration monitoring, follow-up tasks). ● Maintain and update pipeline and performance of programs to support AQL/TQL/SAO reporting for regional reviews. ● Help build and format recurring reporting materials including PowerPoint recap decks, Excel summaries, and e

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Support end-to-end upstream P2P activities from Scout through PO closure , ensuring accurate, timely, and compliant procurement execution. Key Responsibilities Manage PR/PO creation, revision, and closure in Coupa. Support NDA, MSA, SOW/Order Form creation, documentation, and DocuSign execution. Validate supplier, pricing, payment terms, dates, commodity, billing strings, and supporting documentation. Coordinate with Sourcing, Category, Legal, Security, Business Users, and AP to resolve P2P issues and bottlenecks. Support supplier onboarding and respond to stakeholder/supplier queries. Monitor procurement milestones, follow up on pending approvals, and ensure timely completion. Support low-dollar sourcing/procurement activities and Category Procurement as needed. Maintain accurate Scout, Coupa, and contract records, including PO/contract renewal and closure information. Identify process/system improvement opportunities and support P2P transformation initiatives. Ensure compliance with procurement SOPs, controls, and SLA/OLA requirements. Requirements Experience in Procurement, Sourcing, or P2P operations. Strong Coupa and procurement process knowledge; Scout/DocuSign experience preferred. Strong attention to detail, financial acumen, and problem-solving skills. Excellent stakeholder communication and collaboration skills. Ability to work in a fast-paced, global environment and support extended/graveyard shifts. 2-3 Years of AP or Procurement experienc

DR ASHWANI KUMAR VIJ : Has been retained by : MNC Dealing into Construction Equipments to select 2 Business Development Managers / Regional Sales / Marketing Managers for their Near Delhi offices. Job Description: Delivering of sales pitches and presentations to clients where they highlight the benefits their products offer to customers and encourage them to make a purchase. Visit clients or arrange meetings with customers to discuss how their products can effectively meet the needs of the customer. Prepare, Train and develop consultative client presentations. Prepare necessary paperwork to process new business contracts, coordinate all sales activities associated with primary client accounts with team members. Achieve sales performance and to reach the set goals. Explore business opportunities and acquire new clients from various industries. Key Skill Sets: Strong presentation and communication skills. Dynamic, aggressive, result oriented and self-starter. Excellence in sales and marketing with positive attitude and team playing ability. Establish good rapport with clients. Dynamic, aggressive, result oriented and self-starter. Ability to work independently. To enjoy networking and meeting new people. Takes Initiatives Propose plans and strategies that lead to growth. Desired Candidates Profile / Background : 10 to 12 years of experience of B2B sales of construction equipment, Myvan Shuttering (aluminium formwork), Peri/Doka form work background, batching plants or concrete pumps. Precast connections or Tower crane or EOT cranes business or Material Handling / Heavy Engineering and Capital Projects. ( Would Prefer Candidate From Large organisation or MNC Background ). Qualification: BE Mech / Civil / MBA From Premium Institute with technical sales background. Location: Delhi. Professionals having 7-8 years of relevant experience would be considered for the position of Business Development Manager. WFH option is available. Those who have applied earlier

call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns

We are looking for IT Sales Executive for our Trivandrum Location with the following skill set, Exp: Min 2- 7 years Key Responsibilities: 1. Research and identify potential customers through various channels (social media, industry reports, etc.). 2. Develop and execute lead generation strategies through email, phone, and social media outreach. 3. Engage with potential customers to understand their needs and pain points. 4. Qualify leads based on company criteria and prioritize follow-up activities. 5. Build and maintain relationships with key decision-makers and influencers. 6. Collaborate with sales and marketing teams to ensure seamless lead handoff and follow-up. 7. Meet or exceed monthly lead generation targets. 8. Continuously update and refine lead generation strategies based on performance data. Requirements: 1. Bachelor's degree in Marketing, Business, or related field. 2. Minimum 2-5 years of experience in lead generation, sales, or marketing. 3. Proven track record of consistently meeting or exceeding lead generation targets. 4. Excellent communication, interpersonal, and negotiation skills. 5. Strong research and analytical skills. 6. Ability to work in a fast-paced, dynamic environment. Should you be interested in any of the above opportunity, please send us your latest resume in M S Word format at the earliest at

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our Team GoDaddy's Strategy, Enablement, Acquisitions & Legal (SEAL) team is looking for a CLM Analyst/Engineer to help build and improve our contract lifecycle management platform. Working at the intersection of legal operations and technology, you will configure Ironclad workflows, develop automation for contract review and approvals, and help introduce AI-powered solutions that make contracting more efficient and self-service for teams across the business. This role goes beyond platform administration! You will partner with legal and other teams to translate legal policies, playbooks, and approval processes into scalable workflows and automation. Success in this role comes from combining knowledge of commercial contracting with strong technical and problem-solving skills to deliver reliable processes, improve data quality, and build a better contracting experience for our teams. What you'll get to do... Develop, build, test, and improve contract workflows in Ironclad, including intake forms, approval processes, document generation, e-signature workflows, and post-signature tracking Maintain and improve contract templates, clause libraries, data structures, and reporting to support consistent, accurate, and scalable contract management Monitor platform performance, solve issues, manage releases, and use data and insights to find opportunities to improve efficiency and user experience Partner with Legal, Procurement, Privacy, Security, Finance, and other teams to translate contracting requirements into

Location Details: India, Remote At GoDaddy, the future of work varies by team. Some teams are fully office-based. Others split their time between remote work and the office. Some teams work completely from home. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... At GoDaddy, we are seeking a Senior Analyst to join our Assurance, Risk and Compliance (ARC) Enablement team. This role will help transform how our team and business improve processes, use technology, and empower people to manage risk and build the future compliance program. Reporting directly to the Director of ARC, you will drive meaningful improvements in people, processes, and technology. You will redesign workflows that cause unnecessary manual effort. You will develop automation and analytics that make compliance ongoing instead of occasional. You will ensure the team and collaborators are prepared to maintain and expand what is developed. You will work with SOX, Internal Audit (IA), and Enterprise Risk Management (ERM) to deliver scalable, auditable, and AI-forward solutions. If improving how compliance functions motivates you, this is your role! What you'll get to do... Find the friction and fix it. Map current-state workflows across ARC's SOX, IA, and ERM functions. Identify where manual effort and inefficiency exist. Lead process improvements that remove them for good. Build automation that actually sticks — develop pipelines, CI/CD-enabled code repositories, and repeatable testing frameworks that turn periodic compliance efforts into continuous, always-on operations. Make compliance visible in real time — build Power BI dashboards and analytics pipelines (Python, SQL) that give leadership and control owners a live view of risk posture. Put Jira to work for compliance — configure workflows, automation rules, and intake forms that embed traceability and standardization di

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. We’re looking for Fresh graduates from top Universities who want to push AI from theory into history-making reality.. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. What is the AI resident/Data Resident program? A 6 month remote internship opportunity offering you a glimpse into the real world applications of machine learning and data engineering to build scalable solutions for enterprises. Our aim - creating an experience that allows final year college students to learn how fast growing startups work, gain practical skills, build real world experience, develop a greater understanding of the GenAI and data engineering industry and form valuable connections. Become a part of our extraordinary team of world-class software engineers and leading machine learning and data engineering practitioners. At the end of their stints, top performing residents will get an opportunity to meet the co- founders and the team in our Bangalore office and shall be awarded full time positions at Ema. We envision this program as a launchpad for future AI/Data leaders of our company. Who is eligible for this

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Overview: We are looking for a highly experienced Staff Engineer to join the FGA DevEx team and lead the evolution of our end to end developer experience across both OSS and SaaS. This team owns the SDKs in Go, JavaScript, .NET, Python, Java and other languages, along with CLI workflows, IDE integrations, GitHub automation, developer documentation, and release strategy. All development is done in the open as open source, and we actively welcome and review community contributions. Our guiding principle is One developer experience, many deployment models. As a Staff Engineer, you will define technical direction, ensure cross language consistency, influence API design in partnership with FGA Core, and raise the quality bar across all developer facing tooling. Responsibilities: Define and drive the technical direction for FGA DevEx , CLI, IDE integrations, and developer automation across OSS and SaaS. Lead architectural decisions for multi language SDKs in Go, JavaScript, .NET, Python, and Java, leveraging and evolving the SDK generator that forms the core of all clients. Own and evolve the SDK generator framework, templates, and wrapper patterns to ensure cross language consistency, configurability, and long term maintainability. Establish standards across SDKs for authentication flows such as client credentials, error mapping and handling, retry logic with appropriate rate limiting strategies, and method level configuration overrides. Ensure advanced SDK