Growth Martech Operations Lead in Chennai

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will manage critical handovers and ensure our response times remain industry leading. Responsibilities: · Manage and mentor a shift of Technical Support Engineers, fostering a high-performance environment focused on technical growth and empathy. · Oversee the Shift Handover process to the incoming Lead, ensuring zero data loss and continuity of service for all high-priority issues. · Guarantee that all incoming tickets are triaged and dispatched within defined response times to meet and exceed global SLAs. · Conduct deep-dive analysis of incident patterns to identify root causes and provide strategic suggestions for incident management improvements. · Partner with Engineering and Product teams to function as the "Voice of the Customer," ensuring technical feedback directly influences the product roadmap. · Stay at the forefront of UEM trends and provide advanced training sessions for both high-value clients and internal technical stakeholders. Requirements: · 10+ years of total technical support experience, with at least 4–5 years in a formal leadership or supervisory role, preferably within a SaaS environment. · Mandatory, deep-seated expertise in Unified Endpoint Management (UEM) and its ecosystem. · Advanced Technical Exposure: Direct experie

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Software Engineer (Senior) – Platform Engineering & AI-Powered Process Automation Location: Chennai, India | Work Model: On-site Architect the foundational systems powering the next generation of global software execution. In this role, you will build high-performance, reusable platform services and modern developer tooling that directly elevate developer velocity and scale enterprise software globally. About the Team The Platform Engineering, Foundations & Enablement team builds the bedrock of Appian’s technical ecosystem. By delivering resilient shared services, automated developer tooling, and core frameworks, this team enables engineering organizations to build scalable enterprise solutions and accelerates Appian’s growth in the AI-Powered Process Automation market. The Opportunity Top-tier engineers join Appian to tackle deep distributed systems challenges at massive enterprise scale. This role gives you direct ownership over the core platform architecture and internal developer tools that power critical workflows worldwide. If you want to eliminate engineering friction, set architecture standards, and shape high-concurrency systems using cutting-edge enterprise tech, this opportunity offers high visibility and immediate technical influence. What You’ll Do Architect and construct high-performance, resilient platform features, robust APIs , and shared frameworks to power mission-critical operations. Execute technical spikes to clear architectural runways, ensuring system stability, modularity, and seamless long-term scalability. Elevate engine

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Drives AI-first tooling, SDLC automation, and developer productivity initiatives Required Experience & Skills 6+ years of experience building internal tools or developer platforms Strong CI/CD and automation expertise, Generative AI integration in SDLC Core Backend & Architectural Fundamentals: Deep dive into data structures, algorithms, and microservices/distributed system architecture patterns. While we embrace a language-agnostic mindset, strong proficiency in Java or Python is preferred. Cloud & Infrastructure: Hands-on experience with cloud infrastructure, container frameworks (Docker/Kubernetes), and CI/CD pipelines is a major advantage Modern Engineering Practices (Highly Valued): Daily utilization of AI tools and agentic engineering environments (e.g., Kiro, Claude, Copilot) to accelerate software design, automate background workflows, and optimize developer productivity Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. You will own end-to-end delivery for complex, cross-org modernization programs. You will create clarity from ambiguity, define operating mechanisms, drive dependency management, and ensure high-quality execution across Platform Engineering and Low Code Foundations. Required Experience & Skills 8–12+ years technical program management in engineering organizations Experience driving large, cross-team technical programs with measurable outcomes Excellent written and verbal communication; strong ability to influence without authority Demonstrated rigor in planning, risk management, and execution mechanisms Comfort partnering with senior engineering leaders and principal engineers Preferred Experience & Skills Experience with platform modernization (cloud-native, performance, reliability, migrations) Experience with AI-enabled programs or AI-first SDLC adoption Background in software engineering, systems engineering, or technical product delivery Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training,

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the role: As a Senior Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be focused on designing, developing, and maintaining complex software systems while providing technical leadership and mentorship and building a product capable of serving our customers in ways you never imagined. This role includes not just deep coding expertise, but also a focus on system orchestration, using AI Tools and AI integration (like RAG, agentic workflows, MCP), and aligning technical decisions with business strategy. Key Responsibilities The SSE isn't just "faster at coding"—they are responsible for the health of the entire codebase and the growth of the team. Code Quality & Standards: Set and enforce the "gold standard" for clean, maintainable, and well-documented code across the repository. Architecture & Design: Leading high-level design sessions, choosing architectural patterns (Microservices, Serverless, Event-driven), and ensuring systems are scalable and secure. Developer Enablement: Create internal tooling and "Golden Paths" that abstract away the complexity of underlying infrastructure for feature teams. Technical Leadership: Mentoring junior engineers, conducting rigorous code reviews, , setting the "gold standard" for clean, maintainable, and well-documented code across the repository. Project Ownership: Driving features from requirement analysis through depl

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. About TEGNA TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. Data Scientist TEGNA is seeking a highly skilled, innovative, and analytical Data Scientist to lead end-to-end development of advanced models and insights across our multi-platform media ecosystem spanning TV, digital, streaming, social, and mobile. This role is central to transforming large-scale viewership, content, and sales datasets into predictive models, optimization frameworks, and actionable insights that support content strategy, personalization, audience growth, and revenue performance. The ideal candidate is passionate about experimentation, machine learning, and building scalable data and ML solutions. You will collaborate with engineering,product, editorial, sales, and analytics teams to translate complex, ambiguous business challenges into measurable, data-driven outcomes. What You’ll Do Lead the full data science lifecycle: problem framing, hypothesis development, feature engineering, model development, validation, and deployment planning. Develop and operationalize machine learning models across forecasting, personalization, c