Help Desk Support Specialist in India

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

Senior Product Manager (Integrations) |100% Remote | Eltropy We are seeking a detail-oriented and driven Product Manager – Integrations to join our fast-growing global team. In this role, you will own the strategy and execution of Eltropy’s integrations platform, enabling partners and financial institutions to seamlessly connect with our ecosystem. You will play a critical role in building and scaling our developer platform and partner integration capabilities, enabling integrations with core banking systems, loan origination platforms, account opening solutions, CRMs, eSignature/eNotary providers, and digital banking platforms. This role will also help drive Eltropy’s AI for All vision, powering an ecosystem where partners can build intelligent solutions and AI agents through our growing agentic AI marketplace. This is a remote position based in India , with 10% travel to client sites in the U.S. as needed. What You Offer Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Systems, or a closely related field. Minimum of 3 years of experience in Product Management, Software Engineering, or a technical product role . Experience working with APIs, integrations, or platform-based products. Proficiency in Agile/Scrum workflows and cross-functional collaboration. Strong analytical and communication skills, with the ability to translate complex technical needs into clear product requirements. Experience owning end-to-end product lifecycles, from ideation and roadmap planning to release and adoption. Technical Skills (Required) Experience using Atlassian’s Confluence and JIRA suite of tools Experience working with REST APIs and integration architectures Experience using Agile development methodologies Experience using data analysis and reporting tools Basic understanding of web technologies (HTML, CSS, JSON, APIs) Key Assets (Highly Valued) Experience working with financial institutions, fintech platforms, or financial servi

Role: Engineering Manager – Communications Location: Remote Team size: 15 engineers (backend + frontend) Type: Full-time About the Role We’re looking for an Engineering Manager who thrives at the crossroads of leadership, hands-on engineering, and solving problems that don’t come with an instruction manual. You’ll lead a team of talented backend and frontend engineers who are building the bridges between systems that power the full customer journey for financial institutions. In this role, you won’t just be overseeing work, you’ll be rolling up your sleeves, writing and reviewing production code, guiding architecture decisions, and coaching engineers to deliver their best work. The systems you’ll help build will connect modern cloud APIs with decades-old banking platforms, bringing reliability and elegance to what often starts as messy complexity. Our integration platform touches everything—from communication stacks to core banking systems, lending and mortgage platforms, payment gateways, and AI Platform. Every integration is an opportunity to shape how our customers experience our products end-to-end. And because we take an AI-augmented approach to software development, you’ll be part of a team that uses AI tools to augment SDLC and write better code, automate testing, and ship faster without compromising quality. What You’ll Be Doing Lead by Example – Stay hands-on with coding, designing architectures and reviewing code while guiding the team toward engineering excellence. Own the Integration Layer – Architect and scale connections across diverse systems, from sleek modern APIs to finicky legacy protocols. Champion the Customer Experience – Partner with Product, Implementation, and customer teams to ensure integrations truly solve real-world challenges. Collaborate Without Boundaries – Work closely with other engineering leaders to ship features that feel seamless across products. Build for the Long Run – Keep systems observable, reliable, and perform

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. About the Role At Everpure , we are helping customers better manage and utilize their global data in the AI era, as we evolve from traditional storage to intelligent data management and Enterprise Data Cloud capabilities. We are looking for a Technical Sourcer to help identify, engage, and attract top engineering talent across a range of technical domains. In this role, you will partner closely with recruiters and hiring managers to build strong talent pipelines and drive hiring outcomes for critical technical positions that support Everpure’s product and engineering growth. The ideal candidate is passionate about talent mapping, market research, candidate engagement, and building relationships with highly sought-after technical talent. You bring strong market insight, thoughtful outreach, and a proactive approach to finding and engaging the right talent before the market does. You are energized by the opportunity to help Everpure compete for exceptional talent in highly competitive technical markets. What You'll Do Develop and execute sourcing strategies to identify high-quality candidates for technical roles across software engineering, infrastructure, systems, AI/ML, firmware, hardware, and related domains. Build and maintain strong talent pipelines for current and future hiring needs, with a focus on quality, relevance, and speed. Conduct market mapping and competitive intelligence research to identify target companies

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We’re in an incredibly exciting space in tech and are fundamentally reshaping the data storage industry. At Everpure (formerly Pure Storage), you’ll lead with innovative thinking, grow alongside a high-performing team, and help build the talent that powers our business. We’re looking for an experienced Recruiter to join our growing Talent Acquisition team in Bangalore. This role will support hiring across a variety of functions and offers a unique opportunity to influence hiring strategy in a fast-growing, high-impact environment. WHAT YOU'LL DO Act as a trusted Talent Acquisition partner to hiring managers and business leaders, developing and executing hiring strategies aligned to business priorities. Own end-to-end recruiting, including intake alignment, sourcing strategy, screening, interview coordination, decision-making, offer strategy, and onboarding alignment. Build strong relationships with stakeholders, advising them on market trends, talent availability, and hiring trade-offs. Deliver an exceptional candidate experience from first contact through offer acceptance. Develop and execute sourcing strategies for specialized and competitive talent markets. Proactively source, engage, and maintain strong and diverse candidate pipelines. Use recruiting metrics and insights to drive continuous improvement in hiring outcomes and efficiency. Partner closely with HR Business Partners, Total Rewar

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE From redesigning our customers’ experience with our Modern Data platforms and services, to evolving our own internal tools and ways of working, we are taking deliberate steps to invest and innovate in critical areas to delight our customers and outdistance our competitors. Everpure is looking for Software Engineers who can help drive this digital transformation and set Pure up for continued growth. WHAT YOU'LL DO Designing and implementing creative new algorithms and technologies for high-performance, highly scalable, and highly reliable systems (think six 9’s); Owning and delivering innovation end-to-end, from concept to shipped product; Analyzing and solving challenging problems through persistence and insight; Working as a team with smart peers who inspire you and who are inspired by you; Making customers really happy, because that’s why we do what we do; Learning a ton, whether you know a lot, or nothing about system software. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING 8+ years strong expertise in using C++, Java, Go or related programming languages Proven design sensibility and the willingness to work in a collaborative, team oriented environment; Experience in any number of related systems software projects e.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Security Operations Engineer – Attack Surface Management , you will help engineer, operate, and continuously improve our enterprise Attack Surface and Vulnerability Management capabilities. You will focus on discovering and understanding our attack surface, identifying vulnerabilities and exposures, prioritizing them based on real-world risk, and driving remediation across our global environment. The role spans Attack Surface Management, Vulnerability Management, Zero Trust, Secrets and Credential Security, SSPM, Deception, Detection Engineering and Security Automation. We are looking for engineers with strong ASM/Vulnerability Management fundamentals and deeper expertise in one or more adjacent security domains. WHAT YOU’LL DO Engineer and improve enterprise Attack Surface and Vulnerability Management across cloud, infrastructure, endpoints, applications, and internet-facing environments. Discover and correlate assets across security platforms and identify unknown, unmanaged, stale, and externally exposed assets. Drive risk-based vulnerability prioritization using asset criticality, exposure, exploitability, known exploitation, threat intelligence, and compensating controls. Establish remediation workflows and SLAs and partner with asset owners to drive measurable risk reduction. Operate and troubleshoot Zscaler ZIA/ZPA, including SSL inspection, access policies, connectivity, and Zero Trust controls.

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: • Work with new and existing customers to implement the company's new platform features as well as manage and optimize client processes • Learn the architecture and design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests • Lead onboarding & activities, including requirements gathering for incentive compensation plan rules, data analysis, and quality control • Assist the ongoing operations for a portfolio of existing customers and implement new features (i.e. rule building, process execution, reporting and dashboarding, and product support) • Scope, build and test automated workflows, processes and reporting capabilities to support automation of incentive compensation processes and improve business visibility • Support design projects including analysis, financial modelling, project planning, customer workshops

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Overview We are looking for a strong software and platform engineer to join our Production Engineering team in Bangalore as an individual contributor in FA ProductionEng APJ. This role will help build and operate internal platforms that improve how we provision, observe, govern, and troubleshoot engineering infrastructure at scale. The fleet management use cases that give teams a single place to understand and operate the test infrastructure. If you enjoy building internal platforms that remove friction, improve visibility, and make engineering teams faster and more effective, this role is for you. Why This Role Is Unique This is not a typical application development role.You will work on internal platforms that directly shape how engineering teams consume and manage shared infrastructure. The role spans platform engineering, workflow automation, observability, API-driven services, and infrastructure lifecycle management. The right candidate will work on systems such as: Self-serviceability workflows and lease-based testbed governance. Developer Platform dashboards and APIs used for triage, visibility, and product trend observation. Testbed and workflow orchestration across fleet management domains. Impact This role is a high-leverage engineering investment. The work will improve how engineering teams provision testbeds, understand failures, operate shared infrastructure, and move faster with less friction. Better

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Partner Operations Specialist – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and fie

Python / Django Developer (Backend) K12 Techno Services • Bengaluru, Karnataka • via Cutshort ₹15L–₹20L a year Full–time Job description Designation: Python/Django Developer (Backend) Department: Software Engineering Team Location: Whitefield (Bangalore) Qualification: Any Computer (Graduate or Post Graduate) Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS. Responsibilities: • Help design and implement functional requirements • Build efficient back-end features in Python • Integrate front-end components into applications • Manage testing and bug fixes • Prepare technical documentation • Collaborate with UX/UI designers to implement design into the code • Coach junior team members • Implement software enhancements and suggest improvements Skills Required: • Experience with Python frameworks (e.g. Django, Flask, FastAPI) • Familiarity with Amazon Web Services (AWS) cloud technologies • Excellent understanding of REST API Development and HTTP Methods • Understanding of databases and SQL • Good experience in working with RDBMS • Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance. • Knowledge of web stack - javascript, html, web frameworks like React.js is a plus • Good understanding of Good Troubleshooting experience and exposure • Ability to work with Jr engineers, mentor, guide and help them • Enjoys coding and problem solving • Good communication skills. Ability to express ideas clearly and concisely • Familiarity with code versioning tools (such as Git, SVN, and Mercurial) Salary: Upto 21LPA (Negotiable) IMMEDIATE JOINING PREFERRED!

Python / Django Developer (Backend) K12 Techno Services • Bengaluru, Karnataka • via Cutshort ₹15L–₹20L a year Full–time Job description Designation: Python/Django Developer (Backend) Department: Software Engineering Team Location: Whitefield (Bangalore) Qualification: Any Computer (Graduate or Post Graduate) Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS. Responsibilities: • Help design and implement functional requirements • Build efficient back-end features in Python • Integrate front-end components into applications • Manage testing and bug fixes • Prepare technical documentation • Collaborate with UX/UI designers to implement design into the code • Coach junior team members • Implement software enhancements and suggest improvements Skills Required: • Experience with Python frameworks (e.g. Django, Flask, FastAPI) • Familiarity with Amazon Web Services (AWS) cloud technologies • Excellent understanding of REST API Development and HTTP Methods • Understanding of databases and SQL • Good experience in working with RDBMS • Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance. • Knowledge of web stack - javascript, html, web frameworks like React.js is a plus • Good understanding of Good Troubleshooting experience and exposure • Ability to work with Jr engineers, mentor, guide and help them • Enjoys coding and problem solving • Good communication skills. Ability to express ideas clearly and concisely • Familiarity with code versioning tools (such as Git, SVN, and Mercurial) Salary: Upto 21LPA (Negotiable) IMMEDIATE JOINING PREFERRED!

Roles and Responsibilities Own the architecture of Myntra’s new product platforms to drive business results Drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact Help build, mentor and coach a team of very talented Engineers, Architects, Quality engineers, System Operation Engineers and DevOps engineers in architectural and design best practices Experience in distributed systems, cloud service development, deployment and delivery Accountable for the design, for the ease of evolution, quality of the systems, performance, scaling, and availability characteristics and limitations of the systems Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting an agile delivery process. Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions Drive code and design reviews of components / systems / products in scope and drives the architectural governance for them Set directional paths for the teams/department for adoption of new technology stacks for solving business problems Represent multiple technology domains and Myntra in external technical forums Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions Initiate and deliver leadership training within the engineering organisation, including training new managers, and drive the growth of leaders to create a strong leadership bench. Qualifications & Experience 8+ years of experience in software product development Must have a d